Citrix Metaframe; Citrix Metaframe Troubleshooting - HP Compaq t5125 Troubleshooting Manual

Citrix MetaFrame Troubleshooting

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Troubleshooting Guide
This Troubleshooting section is not intended to enable HP or Compaq
Service to support Citrix software. All Citrix software is supported by
Citrix or Citrix authorized service providers on a warranty or service
contract basis. Customers that call the HP or Compaq Customer
Service Center with Citrix issues and questions should be referred to
Citrix for assistance.
A frequently encountered issue is the inability of the Thin Client to
connect to the Citrix server. The problem is often caused by using the
server name but not having a DNS server configured on the network
or on the terminal. To correct the problem, do one of the following:
■
Configure a DNS server on the network, then add the necessary
DNS information at the terminal.
■
Specify the server by its IP address rather than by its name.
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Citrix MetaFrame

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