HP Compaq t5125 Troubleshooting Manual page 53

t5000 Troubleshooting Flow Chart
No IP Address
Thin client
have a valid IP
address?
Service the unit.
N
NOTE: Refer to the Warranty
for coverage information.
Ping
N
Loopback
?
OK
Y
Ping
N
Gateway
OK?
Y
Ping
N
Server by
name OK?
Y
Done
Troubleshooting Guide
Done
Y
Y
Thin client
have a valid IP
address?
Reboot unit
and server
Contact Server Administrator
to verify DCHP, DNS services
started.
www.hp.com
Diagnostics and Troubleshooting
(cont'd)
Done
Reimage device
N
using restore
process
Replace
network cable
4-23