HP Compaq Presario,Presario EZ2600 Supplementary Manual
Hp compaq presario,presario ez2600: supplementary guide
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Also See for Compaq Presario,Presario EZ2600:
- Maintenance and service manual (278 pages) ,
- User manual (239 pages) ,
- Hardware and software manual (223 pages)
Table of Contents
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Contents
Chapter 1 Welcome
Thank you for buying a Compaq Internet PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Words and Symbols to Watch For . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Safety Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Special Text . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Help! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Windows Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Compaq Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Chapter 2 Understanding Your Service and Support Tools
Compaq Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Built-in Technician (available in select regions) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Launching
Using Built-in Technician . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Entering Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
Compaq Remote Support (available in select regions) . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-6
Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Testing Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
System Record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Compaq Service Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
How It Works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Compaq Service Connection Privacy and Data Security Statement . . . . . . . . . . . . . . . . 2-11
Contents
Built-in Technician . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
On and Off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
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Table of Contents
Related Manuals for HP Compaq Presario,Presario EZ2600
Summary of Contents for HP Compaq Presario,Presario EZ2600
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Page 1: Table Of Contents
Contents Chapter 1 Welcome Thank you for buying a Compaq Internet PC ........1-1 Words and Symbols to Watch For . - Page 2 Internet Support ............2-11 QuickRestore .
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Page 3: Thank You For Buying A Compaq Internet Pc
Chapter 1 Welcome Thank you for buying a Compaq Internet PC With this purchase, you are a part of the next generation of PC users, people who demand the latest in PC technology. Whether you use your computer for business or pleasure, or both, you are sure to hit the ground running with this feature-packed PC. -
Page 4: Words And Symbols To Watch For
Words and Symbols to Watch For The following words and symbols have special meaning in this guide: * * * * HINT: + + + + NOTE: ` ` ` ` CAUTION: a a a a WARNING: Safety Tips Your safety is important. Before performing any procedures involving the internal components of your Internet PC, please take a few moments to read the following Warning and Caution statements. -
Page 5: Special Text
` ` ` ` CAUTION: static-free before removing the cover. To become static-free, touch an unpainted metal surface or one of the screws on the computer cover. As you work, avoid touching exposed metal on any of the computer circuit boards. + + + + NOTE: idea to ensure that your Internet PC is properly turned off. -
Page 6: Glossary
Help! Compaq provides you with several resources to help you learn about your Internet PC. Glossary Computer terms that may be unfamiliar to you are identified in the glossary, located in the Getting Started and Reference Guides. Index The index in each guide is a comprehensive list of the topics covered in that guide. Windows Help Refer to Getting Started and the Reference Guide for detailed information about Windows Help. -
Page 7: Compaq Support
Protect your PC from the unexpected with QuickRestore! icon located on the Windows desktop icon on your desktop for the latest in industry that notifies you of your... -
Page 8: Built-In Technician (Available In Select Regions)
Tool McAfee Anti-Virus Built-in Technician (available in select regions) Compaq Remote Support (available in select regions) Internet Support System Record Compaq Diagnostics System Tools Compaq Support Tools Description Need the right tool to protect data on your PC from viruses? Check out the McAfee Anti-Virus software found in your Service and ö... -
Page 9: Built-In Technician
Launching The Built-in Technician software can be started by clicking the Compaq Support Built-in icon on your desktop, and selecting Built-in Technician from the main menu, or by Technician simply clicking the Launch Understanding Your Service and Support Tools (available in select regions) ýbutton on your Compaq USB Internet keyboard. -
Page 10: Using Built-In Technician
NOTE: for a solution. If you are not connected to the Internet, simply click the your keyboard or launch your Internet service from the icon on your desktop. Then proceed to follow the instructions from your Built-in Technician. You may be asked if you would like the Built-in Technician to search the Web ¦... -
Page 11: Entering Contact Information
Entering Contact When you use Built-in Technician for the first time, you may be asked to enter your Information name, phone number, e-mail address, and other information. With Built-in Technician, you can enter this information one time, and Built-in Technician automatically includes it with each diagnostic request. -
Page 12: Compaq Remote Support (Available In Select Regions)
You should answer the telephone at this time. (available in select regions) Í icon from the Windows desktop. icon. A Compaq/Carbon Copy banner is If for any reason the support technician cannot connect to your computer, you... -
Page 13: Compaq Diagnostics
You can request any or all of these subtests. Understanding Your Service and Support Tools folder on the Windows desktop, a progress bar is displayed while the Description Contains information about your computer... - Page 14 To run a test, complete the following steps: Click the Test tab. Choose the type of test: Quick, Complete, or Custom. In Custom, you will need to check the boxes in the Component List for each test you want. Select Interactive Mode or Unattended Mode. * * * * HINT: select Interactive Mode, stay with your computer for the interactive test portions.
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Page 15: System Record
To access System Record, complete the following steps: From the Windows desktop, double-click the Compaq Support Double-click the System Record The System Record tab displays the Base.log which displays all of the devices that came with your computer, and the Now.log which displays all of the devices you have... -
Page 16: How It Works
2-10 Í icon on the Windows desktop, then double- icon. The window displays a list of updates and Understanding Your Service and Support Tools , to reveal the update... -
Page 17: Compaq Service Connection Privacy And Data Security Statement
Internet PC easier than ever. To access the Service and Support Web page, complete the following steps: Make sure your computer is connected to the Internet. From the Windows desktop, double-click the Compaq Support Double-click the Internet Support representing flags of various countries. -
Page 18: Quickrestore
QuickRestore Compaq provides you with the ability to restore your system at any time with QuickRestore. QuickRestore has four types of restore options, as described in the following table. QuickRestore Options System Save System Restore Selective Restore Full Restore + + + + NOTE: because you are periodically required to enter information. -
Page 19: System Save
To perform a System Save to back up your files, complete the following steps: From the Windows desktop, double-click the Compaq Support Click the QuickRestore Click the System Save button. -
Page 20: System Restore
System Save, refer to the System Save section above. To perform a System Restore, complete the following steps: From the Windows desktop, double-click the Compaq Support Click the QuickRestore Click the System Restore button. The System Restore menu is displayed. -
Page 21: Full Restore
To perform a Full Restore on your computer, complete the following steps: From the Windows desktop, double-click the Compaq Support Click the QuickRestore Click the Full Restore button. The Full Restore menu is displayed. -
Page 22: Restoring Your System From The Compaq Quick Restore Cd
This diskette identifies details about your computer for the Quick Restore CD. To create a QuickRestore emergency recovery boot diskette, complete the following steps: From the Windows desktop, double-click the Compaq Support Click the QuickRestore displayed. Click the Recovery button. You are prompted to insert a diskette into the diskette drive. -
Page 23: Using Mcafee Anti-Virus Software
To configure and perform a virus scan of your diskettes, your local hard drive, or a Viruses network drive, complete the following steps: From the Windows desktop, double-click the Compaq Support Click the McAfee VirusScan Click Scan. The McAfee VirusScan window is displayed. If you want to perform an Advanced Scan, refer to the Perform an Advanced On-Demand Scan in the McAfee on-line Help. -
Page 24: Creating An Anti-Virus Emergency Diskette
To create an Emergency Diskette, complete the following steps: Get a blank, formatted 3.5-inch, high-density diskette. From the Windows desktop, double-click the Compaq Support Click the McAfee VirusScan Click Tools. The Utility Toolbox is displayed. Click Emergency Disk. The Emergency Disk Wizard is displayed. -
Page 25: Using An Anti-Virus Emergency Diskette
Once you have registered, you will be able to simply download the updates at any time. To register and begin downloading updates, complete the Software following steps: Current From the Windows desktop, double-click the Compaq Support Click the McAfee VirusScan display. + + + + NOTE: the last update. -
Page 26: New Hardware
New Hardware If you add new hardware such as a printer or a gamepad to your computer, you may be prompted to insert the Windows Installation CD or diskettes. If you see this prompt, you only need to follow these steps: + + + + NOTE: into your computer. -
Page 27: Chapter 3 Service Diary
Chapter 3 Service Diary Tracking Service Calls Compaq has included this Service Diary to help you maintain a record of any service event you may have. Please fill in the top section of the diary and have this book accessible if you need to contact a service representative. - Page 28 Service Diary...
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Page 29: Anti-Virus Emergency Diskette
Index anti-virus See McAfee Anti-Virus anti-virus emergency diskette 2-18 creating 2-18 using 2-19 backing up files 2-13 Base.log 2-9 Built-in Technician 2-2, 2-3 entering contact information 2-5 starting diagnostics 2-4 using 2-4 Compaq diagnostics 2-7 remote support 2-2, 2-6 support tools 2-1 Web site 1-4 Compaq Service Connection 2-1, 2-9 computer problems 2-1... - Page 30 Now.log 2-9 partition size increasing 2-13 printer installing 2-20 Privacy and Data Security 2-11 problem diagnosis 2-6 problem prevention 2-9 problems computer 2-1 protection from viruses 2-2 QuickRestore 2-1, 2-12 emergency diskette 2-16 QuickRestore options 2-12 Full Restore 2-12, 2-15 Selective Restore 2-12, 2-14 System Restore 2-14 System Save 2-12, 2-13...
- Page 31 virus protection 2-2, 2-17 Web support 2-1 Windows tools for support 2-1 Windows Help 1-4 Index-3...
- Page 32 Index-4...