Download Print this page

HP Compaq Presario,Presario R4000 Maintenance And Service Manual

Hp compaq presario,presario r4000: user guide.
Hide thumbs

Advertisement

Maintenance and Service
Guide
HP Pavilion zv6000 Notebook PC
Compaq Presario R4000 Notebook PC
Document Part Number: 382519-002
July 2005
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.

Advertisement

Troubleshooting

   Related Manuals for HP Compaq Presario,Presario R4000

   Summary of Contents for HP Compaq Presario,Presario R4000

  • Page 1

    Maintenance and Service Guide HP Pavilion zv6000 Notebook PC Compaq Presario R4000 Notebook PC Document Part Number: 382519-002 July 2005 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts;...

  • Page 2

    SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.

  • Page 3: Table Of Contents

    1 Product Description 1.1 Features ........1–1 1.2 Resetting the Notebook .

  • Page 4

    Contents 5 Removal and Replacement Procedures 5.1 Serial Number ......5–2 5.2 Disassembly Sequence Chart .

  • Page 5: Product Description

    The HP Pavilion zv6000 Notebook PC 1 and Compaq Presario R4000 Notebook PC 2 offer advanced modularity, AMD Mobile Athlon™ 64 and Mobile AMD Sempron™ processors, and extensive multimedia support. HP Pavilion zv6000 Notebook PC and Compaq Presario R4000 Notebook PC 1.1 Features...

  • Page 6

    Product Description ■ 100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by notebook model ■ 256-MB DDR synchronous DRAM (SDRAM) at 333 MHz, expandable to 2.0 GB ■ Microsoft® Windows® XP Home Edition or Windows XP Professional, varying by notebook model ■...

  • Page 7

    IEEE 1394 port ■ Memory Reader (Compaq Presario R4000 models) ■ Quick Launch buttons (HP Pavilion zv6000 models only) A notebook model is considered to be defeatured if it has none of the components listed above. Maintenance and Service Guide Product Description 1–3...

  • Page 8: Resetting The Notebook

    Product Description 1.2 Resetting the Notebook If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to “Preparing the Notebook for Disassembly,” information).

  • Page 9: Power Management

    1.3 Power Management The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■...

  • Page 10: External Components

    Product Description 1.4 External Components The external components on the front of the HP Pavilion zv6000 are shown below and described in Table 1-1. Depending on your notebook model, component locations may vary. Front Components, HP Pavilion zv6000 Front Components, HP Pavilion zv6000...

  • Page 11

    Front Components, HP Pavilion zv6000 (Continued) Item Component Display release latch Battery light* Stereo speakers (2) Volume down button Volume up button Consumer infrared (IR) lens Volume mute button Mute light * If the power/standby and battery lights are blinking simultaneously, an incorrect power supply is connected to the notebook.

  • Page 12

    Product Description The external components on the front of the Compaq Presario R4000 are shown below and described in Table 1-2. Depending on your notebook model, component locations may vary. Front Components, Compaq Presario R4000 Front Components, Compaq Presario R4000 Item Component Stereo speakers (2)

  • Page 13: Rear Panel Components

    The external components on the rear panel of the notebook are shown below and described in Table 1-3. Depending on your notebook model, component locations may vary. Rear Panel Components Item Component Power connector Exhaust vents (2) External monitor port USB port RJ-11 (modem) jack Maintenance and Service Guide...

  • Page 14: Right-side Components

    Product Description The external components on the right side of the notebook are shown below and described in Table 1-4. Depending on your notebook model, component locations may vary. Right-Side Components Item Component Audio-out (headphone) jack Audio-in (microphone) jack 1394 port (select models only) 1–10 Table 1-4...

  • Page 15

    Right-Side Components (Continued) Item Component USB port Exhaust vent Expansion port 2 RJ-45 (network) jack S-Video-out jack Maintenance and Service Guide Table 1-4 Function Connects optional USB devices. Provides airflow to cool internal components. ✎ To prevent overheating, do not obstruct vents.

  • Page 16: Left-side Components

    Product Description The external components on the left side of the notebook are shown below and described in Table 1-5. Depending on your notebook model, component locations may vary. Left-Side Components Item Component ExpressCard slot (select models only) USB ports (2) 1–12 Table 1-5 Left-Side Components...

  • Page 17

    Left-Side Components (Continued) Item Component Digital Media Slot (select HP Pavilion zv6000 models only) Memory Reader (select Compaq Presario R4000 models only) Security cable slot PC Card slot PC Card eject button Optical drive Maintenance and Service Guide Table 1-5...

  • Page 18

    Product Description The standard keyboard components on the notebook are shown below and described in Table 1-6. Standard Keyboard Components 1–14 Maintenance and Service Guide...

  • Page 19

    Standard Keyboard Components Item Component Function keys (12) caps lock key fn key Windows logo key Windows applications key Arrow keys Embedded numeric keypad keys (15) num lock key Maintenance and Service Guide Table 1-6 Function Perform system and application tasks. When combined with the function keys perform additional tasks as hotkeys.

  • Page 20

    Product Description The top components on the HP Pavilion zv6000 are shown below and described in Table 1-7. Top Components, HP Pavilion zv6000 Models Top Components, HP Pavilion zv6000 Item Component Digital Media Slot light (select models only) Caps lock light Exhaust vent 1–16...

  • Page 21

    Top Components, HP Pavilion zv6000 (Continued) Item Component Power/standby button Wireless button (select models only) Quick Launch buttons (select models only) Display switch Num lock light Maintenance and Service Guide Table 1-7 Function When the notebook is ■ Off, press to turn on the notebook.

  • Page 22

    Product Description The top components on Compaq Presario R4000 models are shown below and described in Table 1-8. Top Components, Compaq Presario R4000 Models Top Components, Compaq Presario R4000 Item Component Memory Reader light (select models only) Caps lock light 1–18 Table 1-8 Function...

  • Page 23

    Top Components, Compaq Presario R4000 (Continued) Item Component Wireless button (select models only) Power/standby button Volume down button Volume up button Volume mute button Display switch Num lock light Maintenance and Service Guide Table 1-8 Function Turns the wireless functionality on or off, but does not create a wireless connection.

  • Page 24

    Product Description The HP Pavilion zv6000 notebook TouchPad components are shown below and described in Table 1-9. TouchPad Components, HP Pavilion zv6000 TouchPad Components, HP Pavilion zv6000 Item Component TouchPad on/off button TouchPad Left and right TouchPad buttons TouchPad light...

  • Page 25

    The Compaq Presario R4000 notebook TouchPad components are shown below and described in Table 1-10. TouchPad Components, Compaq Presario R4000 TouchPad Components, Compaq Presario R4000 Item Component TouchPad light TouchPad Left and right TouchPad buttons TouchPad horizontal scroll zone TouchPad vertical scroll zone TouchPad on/off button Maintenance and Service Guide...

  • Page 26: Bottom Components

    Product Description The external components on the bottom of the notebook are shown below and described in Table 1-11. Bottom Components Item Component Vents (4) Battery bay 1–22 Table 1-11 Bottom Components Function Provide airflow to cool internal components. ✎ To prevent overheating, do not obstruct vents.

  • Page 27

    Bottom Components (Continued) Item Component Battery pack release latch Labels area Optical drive Memory module compartment cover Hard drive bay Maintenance and Service Guide Table 1-11 Function Releases a battery pack from the battery bay. Contains the serial number and other information labels.

  • Page 28: Design Overview

    Product Description 1.5 Design Overview This section presents a design overview of key parts and features of the notebook. Refer to to identify replacement parts, and Replacement Procedures,” The system board provides the following device connections: ■ AMD Mobile Athlon 64 and Mobile AMD Sempron processors ■...

  • Page 29: Troubleshooting

    Å WARNING: Only authorized technicians trained by HP should repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly-/module-level repair. Because of the complexity of the individual boards and subassemblies, do not attempt to make repairs at the component level or modifications to any printed wiring board.

  • Page 30: Accessing Computer Setup

    Troubleshooting Accessing Computer Setup The information and settings in Computer Setup are accessed from the Main, Security, Advanced, Tools, and Exit menus. 1. Open Computer Setup by turning on or restarting the notebook. Press message is displayed in the lower-left corner of the screen. ❏...

  • Page 31: Computer Setup Defaults

    Computer Setup Defaults To return all settings in Computer Setup to the values that were set at the factory: 1. Open Computer Setup by turning on or restarting the notebook. Press message is displayed in the lower-left corner of the screen. ❏...

  • Page 32: Selecting From The Main Menu

    BIOS. Table 2-2 Security Menu To Do This Enter, change, or delete an HP Administrator password. Enter, change, or delete a power-on password. Enable/disable DriveLock; change a DriveLock user or master password.

  • Page 33: Selecting From The Advanced Menu

    Selecting from the Advanced Menu Select Video Graphic Mode Dedicated Video Memory Total Video Memory Language Support Boot Order Accessibility Options Embedded WLAN device Embedded Bluetooth device Selecting from the Tools Menu Select HDD Self-test Maintenance and Service Guide Table 2-3 Advanced Menu To Do This Select UMA, SidePort, or UMA+SidePort video...

  • Page 34: Exit Menu

    Troubleshooting Select Exit Saving Changes Exit Discarding Changes Load Setup Defaults 2–6 Table 2-5 Exit Menu To Do This Save changes entered during the current session. Then exit and restart the notebook. The changes you save are in effect when the notebook restarts. Cancel changes entered during the current session.

  • Page 35: Troubleshooting Flowcharts

    2.2 Troubleshooting Flowcharts Troubleshooting Flowcharts Overview Flowchart Description “Flowchart 2.1—Initial Troubleshooting” “Flowchart 2.2—No Power, Part 1” “Flowchart 2.3—No Power, Part 2” “Flowchart 2.4—No Power, Part 3” “Flowchart 2.5—No Power, Part 4” “Flowchart 2.6—No Video, Part 1” “Flowchart 2.7—No Video, Part 2” “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”...

  • Page 36

    Troubleshooting Troubleshooting Flowcharts Overview (Continued) Flowchart Description 2.14 “Flowchart 2.14—No OS Loading, Optical Drive” 2.15 “Flowchart 2.15—No Audio, Part 1” 2.16 “Flowchart 2.16—No Audio, Part 2” 2.17 “Flowchart 2.17—Nonfunctioning Device” 2.18 “Flowchart 2.18—Nonfunctioning Keyboard” 2.19 “Flowchart 2.19—Nonfunctioning Pointing Device” 2.20 “Flowchart 2.20—No Network/Modem Connection”...

  • Page 37: Flowchart 2.1—initial Troubleshooting

    Flowchart 2.1—Initial Troubleshooting Begin troubleshooting. Is there power? Beeps, LEDs, or error messages? Is there video? (no boot) Is the OS loading? Is there sound? Maintenance and Service Guide Go to “Flowchart 2.2—No Power, Part 1.” Check LED board, speaker connections.

  • Page 38: Flowchart 2.2—no Power, Part

    Troubleshooting Flowchart 2.2—No Power, Part 1 No power (power LED is off). Remove from docking device (if applicable). Power up on battery power? Power up on AC power? Power up in docking device? 1. Reseat the power cables in the docking device and at the AC outlet.

  • Page 39: Flowchart 2.3—no Power, Part

    Flowchart 2.3—No Power, Part 2 Continued from “Flowchart 2.2—No Power, Part 1.” Visually check for debris in battery socket and clean if necessary. Power on? Check battery by recharging it, moving it to another notebook, or replacing it. Power on? Done Maintenance and Service Guide Done...

  • Page 40: Flowchart 2.4—no Power, Part

    Troubleshooting Flowchart 2.4—No Power, Part 3 Continued from “Flowchart 2.3—No Power, Part 2.” Plug directly into AC outlet. Power LED Reseat AC adapter in notebook and at power source. Power on? Power outlet active? Replace power cord. Power on? 2–12 Done Done Internal or...

  • Page 41: Flowchart 2.5—no Power, Part

    Flowchart 2.5—No Power, Part 4 Continued from “Flowchart 2.4—No Power, Part 3.” Open notebook. Loose or damaged parts? Close notebook and retest. Power on? Done Maintenance and Service Guide Reseat loose components and boards and replace damaged items. Replace the following items (if applicable). Check notebook operation after each replacement: 1.

  • Page 42: Flowchart 2.6—no Video, Part

    Troubleshooting Flowchart 2.6—No Video, Part 1 No video. Docking Device Stand-alone or docking device? Stand-alone Internal or external display*? Internal External Adjust brightness. Video OK? Replace the following one at a time. Test after each replacement. Check for bent pins on cable. Video OK? Done 2–14...

  • Page 43: Flowchart 2.7—no Video, Part

    Flowchart 2.7—No Video, Part 2 Continued from “Flowchart 2.6—No Video, Part 1.” Remove notebook from docking device, if connected. Adjust display brightness. Video OK? Check that notebook is properly seated in docking device, for bent pins on cable, and for monitor connection. Video OK? Adjust external monitor display.

  • Page 44

    Troubleshooting Flowchart 2.8—Nonfunctioning Docking Device (if applicable) Nonfunctioning docking device. Reseat power cord in docking device and power outlet. Check voltage setting on docking device. Reset monitor cable connector at docking device. Docking device operating? Remove notebook, replace docking device. 2–16 Reinstall notebook into...

  • Page 45: Flowchart 2.9—no Operating System (os) Loading

    Flowchart 2.9—No Operating System (OS) Loading No OS loading.* Reseat power cord in docking device and power outlet. *NOTE: Before beginning troubleshooting, always check cable connections, cable ends, and drives for bent or damaged pins. Maintenance and Service Guide No OS loading from hard drive, go to “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.”...

  • Page 46

    Troubleshooting Flowchart 2.10—No OS Loading, Hard Drive, Part 1 OS not loading from hard drive. Nonsystem disk message? Reseat external hard drive. OS loading? Boot from Check the Setup utility for correct booting order. Boot from hard drive? Done 2–18 Go to “Flowchart 2.11—No OS...

  • Page 47

    Flowchart 2.11—No OS Loading, Hard Drive, Part 2 Continued from “Flowchart 2.10—No OS Loading, Hard Drive, Part 1.” 1. Replace Disc or diskette in 2. Replace drive? Remove disc or diskette and reboot. Boot from hard drive? Boot 2.13—No OS from diskette drive? Diskette Drive.”...

  • Page 48

    Troubleshooting Flowchart 2.12—No OS Loading, Hard Drive, Part 3 Continued from “Flowchart 2.11—No OS Loading, Hard Drive, Part 2.” System files on hard drive? Virus hard drive? Run SCANDISK and check for bad sectors. Can bad sectors be fixed? Fix bad sectors.

  • Page 49: Flowchart 2.13—no Os Loading, Diskette Drive

    Flowchart 2.13—No OS Loading, Diskette Drive OS not loading from diskette drive. Nonsystem disk message? Boot from another device? Diskette drive enabled in the Setup utility? Is diskette drive boot order correct? Change boot priority using 2.17—Nonfunctioning the Setup utility. Maintenance and Service Guide Reseat diskette drive.

  • Page 50

    Troubleshooting Flowchart 2.14—No OS Loading, Optical Drive No OS loading from CD-ROM or DVD-ROM drive. Boots from CD or DVD? Reseat drive. 2–22 Disc in drive? Install bootable disc. bootable disc. Done Boots from CD or DVD? Booting from another 2.17—Nonfunctioning device? Reset the notebook.

  • Page 51

    Flowchart 2.15—No Audio, Part 1 No audio. Notebook in docking device (if applicable)? Go to “Flowchart 2.16—No Audio, Part 2.” 2.17—Nonfunctioning Maintenance and Service Guide Turn up audio internally or externally. Undock Dock notebook in docking device. Go to “Flowchart Device.”...

  • Page 52

    Troubleshooting Flowchart 2.16—No Audio, Part 2 Continued from “Flowchart 2.15—No Audio, Part 1.” Audio driver in OS configured? Correct drivers for application? Connect to external speaker. Audio? 2–24 Reload audio drivers. Load drivers and set configuration in OS. Replace audio board and speaker connections...

  • Page 53

    Flowchart 2.17—Nonfunctioning Device Unplug the nonfunctioning device from the notebook and inspect cables and plugs for bent or broken pins Clear CMOS. Reattach device. Close notebook, plug in power, and reboot. Device boots properly? Done Maintenance and Service Guide Nonfunctioning device.

  • Page 54

    Troubleshooting Flowchart 2.18—Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. External device works? Reseat internal keyboard connector (if applicable). Keyboard operating properly? Done 2–26 Replace system board. Replace internal keyboard or cable. Keyboard operating properly? Replace system board.

  • Page 55

    Flowchart 2.19—Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. External device works? Reseat internal pointing device connector (if applicable). Pointing device operating properly? Done Maintenance and Service Guide Replace system board. Replace internal pointing device or cable.

  • Page 56

    Troubleshooting Flowchart 2.20—No Network/Modem Connection No network or modem connection. Network or modem jack active? Digital line? NIC/modem configured in OS? Disconnect all power from the notebook and open. Reseat NIC/modem (if applicable). 2–28 Replace jack or have jack activated. Connect to nondigital line.

  • Page 57: Illustrated Parts Catalog

    Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers. 3.1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Serial Number Location Maintenance and Service Guide 3–1...

  • Page 58: Notebook Major Components

    Illustrated Parts Catalog 3.2 Notebook Major Components Notebook Major Components, HP Pavilion zv6000 3–2 Maintenance and Service Guide...

  • Page 59

    Spare Parts: Notebook Major Components Item Description Display assemblies (include display cable, wireless antenna boards, and antenna cables) For use with HP Pavilion zv6000 models with wireless capability 15.4-inch, WXGA, TFT with BrightView 15.4-inch, WXGA, TFT For use with HP Pavilion zv6000 models without wireless capability 15.4-inch, WXGA, TFT with BrightView...

  • Page 60

    Illustrated Parts Catalog Notebook Major Components, Compaq Presario R4000 3–4 Maintenance and Service Guide...

  • Page 61

    Spare Parts: Notebook Major Components (Continued) Item Description Keyboard covers For use with HP Pavilion zv6000 models with wireless capability For use with HP Pavilion zv6000 models without wireless capability For use with Compaq Presario R4000 models with wireless capability...

  • Page 62

    Illustrated Parts Catalog Notebook Major Components, HP Pavilion zv6000 3–6 Maintenance and Service Guide...

  • Page 63

    Description Bluetooth® wireless board (includes Bluetooth board cable) Miscellaneous Plastics Kit Includes: Top cover rear bezel (for use with HP Pavilion zv6000 models) PC Card slot space saver ExpressCard slot space saver RTC battery Memory module compartment cover Hard drive cover...

  • Page 64

    Illustrated Parts Catalog Notebook Major Components, Compaq Presario R4000 3–8 Maintenance and Service Guide...

  • Page 65

    Spare Parts: Notebook Major Components (Continued) Item Description Thermal frames (include fan and thermal paste) For use with HP Pavilion zv6000 models For use with Compaq Presario R4000 models Thermal modules For use with full-featured models For use with defeatured models...

  • Page 66

    Illustrated Parts Catalog Notebook Major Components, HP Pavilion zv6000 3–10 Maintenance and Service Guide...

  • Page 67

    Memory modules 1024 MB 512 MB 256 MB Speakers For use with HP Pavilion zv6000 models For use with Compaq Presario R4000 models Optical drives For use with HP Pavilion zv6000 models DVD±RW and CD-RW Double Layer Combo Drive with LightScribe DVD±RW and CD-RW Double Layer Combo Drive...

  • Page 68

    Illustrated Parts Catalog Notebook Major Components, Compaq Presario R4000 3–12 Maintenance and Service Guide...

  • Page 69

    Spare Parts: Notebook Major Components (Continued) Item Description Base enclosures For use with full-featured HP Pavilion zv6000 models For use with defeatured HP Pavilion zv6000 models For use with Compaq Presario R4000 models Hard drives (include frame and connector) 5400-rpm...

  • Page 70: Mass Storage Devices

    Illustrated Parts Catalog 3.3 Mass Storage Devices 3–14 Maintenance and Service Guide...

  • Page 71

    Hard drives (include frame and connector) 5400 rpm 80-GB 60-GB Optical drives For use with HP Pavilion zv6000 models DVD±RW and CD-RW Double Layer Combo Drive with LightScribe DVD±RW and CD-RW Double Layer Combo Drive DVD/CD-RW Combo Drive For use with Compaq Presario R4000 models DVD±RW and CD-RW Double Layer Combo Drive...

  • Page 72: Miscellaneous Plastics Kit

    Illustrated Parts Catalog 3.4 Miscellaneous Plastics Kit Spare Part Number 383670-001 Item Description Top cover rear bezel PC Card slot space saver ExpressCard slot space saver RTC battery Memory module compartment cover (includes 1 captive screw, secured by C-clip) Hard drive cover (includes 2 captive screws, secured by C-clips) Notebook feet (4) 3–16 Table 3-3...

  • Page 73: Miscellaneous (not Illustrated)

    3.5 Miscellaneous (Not Illustrated) Miscellaneous (Not Illustrated) Spare Part Number Information Description All-in-one media cable Audio Y-cable Cable Kit HP remote control (for use with HP Pavilion zv6000 models) Label Kit Power supplies 120 watt, PFC 120 watt, non-PFC 90 watt, PFC...

  • Page 74

    Illustrated Parts Catalog Miscellaneous (Not Illustrated) Spare Part Number Information (Continued) Description Screw Kit (include the following screws; refer to Appendix C, “Screw Listing,” specifications and usage) ■ Phillips PM2.5×8.0 screw ■ Phillips PM2.5×7.0 screw ■ Phillips PM2.5×4.0 screw ■ Phillips PM2.0×16.0 screw ■...

  • Page 75: Sequential Part Number Listing

    Power cord for use in Switzerland 364727-001 Rubber Pad Kit 371693-001 Wired headset with volume control 371694-001 HP remote control (for use with HP Pavilion zv6000 models) 375759-001 All-in-one Media Cable 377408-001 802.11b/g WLAN Mini PCI communications card, for use in most of the world 377408-002 802.11b/g WLAN Mini PCI communications card, for use in the...

  • Page 76

    Sequential Part Number Listing (Continued) Spare Part Number Description 383664-051 Keyboard for use with HP Pavilion zv6000 models in France 383664-061 Keyboard for use with HP Pavilion zv6000 models in Italy 383664-071 Keyboard for use with HP Pavilion zv6000 models in Spain...

  • Page 77

    Thermal module for use with full-featured models 383676-001 Thermal module for use with defeatured models 383880-001 Thermal frame for use with HP Pavilion zv6000 models (includes fan and thermal paste) 383881-001 Thermal frame for use with Compaq Presario R4000 models...

  • Page 78

    TouchPad support bracket (for use with Compaq Presario R4000 models) 383914-001 Display latch kit 383915-001 Keyboard cover for use with HP Pavilion zv6000 models with wireless capability 383916-001 Keyboard cover for use with HP Pavilion zv6000 models without wireless capability...

  • Page 79

    Compaq Presario R4000 models without wireless capability (includes display cable) 383939-001 Display assembly, 15.4-inch, WXGA, TFT with BrightView, for use with HP Pavilion zv6000 models with wireless capability (includes display cable, wireless antenna boards, and antenna cables) 383940-001 Display assembly, 15.4-inch, WXGA, TFT with BrightView, for...

  • Page 80

    DVD/CD-RW Combo Drive for use with HP Pavilion zv6000 models 383962-001 DVD/CD-RW Combo Drive for use with Compaq Presario R4000 models 383963-001 12-cell, 6.6-AHr battery pack for use with HP Pavilion zv6000 models 383965-001 8-cell, 4.4-AHr battery pack for use with HP Pavilion zv6000 models 383966-001 12-cell, 6.6-AHr battery pack for use with Compaq Presario...

  • Page 81

    System board for use with full-featured models 396871-001 DVD±RW and CD-RW Double Layer Combo Drive with Lightscribe for use with HP Pavilion zv6000 models 396872-001 DVD±RW and CD-RW Double Layer Combo Drive with LightScribe for use with Compaq Presario R4000 models...

  • Page 82

    398032-001 DVD±RW and CD-RW Dual Layer Combo Drive for use with HP Pavilion zv6000 models 398033-001 Top cover for use with defeatured HP Pavilion zv6000 models 398034-001 Top cover for use with full-featured HP Pavilion zv6000 models 398035-001 Top cover for use with defeatured Compaq Presario R4000...

  • Page 83: Removal And Replacement Preliminaries

    Removal and Replacement This chapter provides essential information for proper and safe removal and replacement service. 4.1 Tools Required You will need the following tools to complete the removal and replacement procedures: ■ Magnetic screwdriver ■ Phillips P0 screwdriver ■ Flat-bladed screwdriver ■...

  • Page 84: Service Considerations

    Removal and Replacement Preliminaries 4.2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. ✎ As you remove each subassembly from the notebook, place the subassembly (and all accompanying screws) away from the work area to prevent damage.

  • Page 85: Preventing Damage To Removable Drives

    4.3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the notebook, damage to a removable drive, or loss of information, observe the following precautions: ■ Before removing or inserting a hard drive, shut down the notebook.

  • Page 86: Preventing Electrostatic Damage

    Removal and Replacement Preliminaries 4.4 Preventing Electrostatic Damage Many electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, the discharge contains enough power to alter device parameters or melt silicon junctions.

  • Page 87: Packaging And Transporting Precautions

    4.5 Packaging and Transporting Precautions Use the following grounding precautions when packaging and transporting equipment: ■ To avoid hand contact, transport products in static-safe containers, such as tubes, bags, or boxes. ■ Protect all electrostatic-sensitive parts and assemblies with conductive or approved containers or packaging. ■...

  • Page 88: Workstation Precautions

    Removal and Replacement Preliminaries 4.6 Workstation Precautions Use the following grounding precautions at workstations: ■ Cover the workstation with approved static-shielding material (refer to ■ Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ■...

  • Page 89: Grounding Equipment And Methods

    4.7 Grounding Equipment and Methods Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords.

  • Page 90: Typical Electrostatic Voltage Levels

    Removal and Replacement Preliminaries Table 4-1 shows how humidity affects the electrostatic voltage levels generated by different activities. Typical Electrostatic Voltage Levels Event Walking across carpet Walking across vinyl floor Motions of bench worker Removing DIPS from plastic tube Removing DIPS from vinyl tray Removing DIPS from Styrofoam Removing bubble pack from PCB Packing PCBs in foam-lined box...

  • Page 91: Removal And Replacement Procedures

    Removal and Replacement This chapter provides removal and replacement procedures. There are as many as 75 screws, in 9 different sizes, that may have to be removed, replaced, or loosened when servicing the notebook. Make special note of each screw and screw lock size and location during removal and replacement.

  • Page 92: Serial Number

    Removal and Replacement Procedures 5.1 Serial Number Report the notebook serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the notebook. Serial Number Location 5–2 Maintenance and Service Guide...

  • Page 93: Disassembly Sequence Chart

    5.2 Disassembly Sequence Chart Use the chart below to determine the section number to be referenced when removing notebook components. Disassembly Sequence Chart Section Description Preparing the Notebook for Disassembly Battery pack Hard Drive Notebook Feet External Memory Module Optical Drive Keyboard Cover Volume Board 5.10...

  • Page 94

    5.20 Processor 5.21 Thermal Frame 5.22 System Board 5–4 # of Screws Removed 8 on HP Pavilion zv6000 models 6 on Compaq Presario R4000 models 17 on HP Pavilion zv6000 models 15 on Compaq Presario R4000 models 13 on HP Pavilion zv6000...

  • Page 95: Preparing The Notebook For Disassembly

    2. Disconnect all external devices connected to the notebook. 3. Disconnect the power cord. Battery Pack Spare Part Number Information For use with HP Pavilion zv6000 models 12-cell, 6.0-AHr 8-cell, 4.4-AHr For use with Compaq Presario R4000 models 12-cell, 6.0-AHr...

  • Page 96

    Removal and Replacement Procedures 4. Remove the battery pack by following these steps: a. Turn the notebook upside down with the front toward you. b. Slide the battery release latch 1 toward the notebook rear panel. (The right edge of the battery pack disengages from the notebook.) c.

  • Page 97: Hard Drive

    5.4 Hard Drive Hard Drive Spare Part Number Information 5400-rpm 80-GB 5400-rpm 60-GB 4200-rpm 100-GB 4200-rpm 80-GB 4200-rpm 60-GB 4200-rpm 40-GB 1. Prepare the notebook for disassembly Maintenance and Service Guide Removal and Replacement Procedures 383954-001 392575-001 392576-001 383953-001 383952-001 383951-001 (Section 5.3).

  • Page 98

    Removal and Replacement Procedures 2. Loosen the two PM2.0×7.0 screws 1 that secure the hard drive cover to the notebook. 3. Lift the left side of the cover 2 up and swing it to the right. 4. Remove the hard drive cover. ✎...

  • Page 99

    5. Remove the two PM2.0×7.0 hard drive retention screws 1 that secure the hard drive to the notebook. 6. Slide the hard drive 2 to the right to disconnect it from the system board. 7. Lift the hard drive 3 straight up and remove it from the hard drive bay.

  • Page 100

    Removal and Replacement Procedures 8. Remove the four PM3.0×4.5 screws 1 that secure the hard drive frame to the hard drive. 9. Lift the frame 2 to remove if from the hard drive. Removing the Hard Drive Frame Reverse the above procedure to reassemble and install the hard drive.

  • Page 101: Notebook Feet

    5.5 Notebook Feet The notebook feet are adhesive-backed rubber pads. The feet are included in the Miscellaneous Plastics Kit, spare part number 383670-001. Replacing the Notebook Feet 5.6 External Memory Module Memory Module Spare Part Number Information 1024 MB 512 MB 256 MB 1.

  • Page 102

    Removal and Replacement Procedures 2. Loosen the PM2.0×7.0 screw 1 that secures the memory module compartment cover to the notebook. 3. Lift the rear edge of the cover 2 up and swing it toward you. 4. Remove the memory module compartment cover. ✎...

  • Page 103

    5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises away from the notebook.) 6. Slide the module 2 away from the socket at an angle. 7.

  • Page 104: Optical Drive

    Removal and Replacement Procedures 5.7 Optical Drive Optical Drive Spare Part Number Information For use with HP Pavilion zv6000 models DVD±RW and CD-RW Double Layer Combo Drive with LightScribe DVD±RW and CD-RW Double Layer Combo Drive DVD/CD-RW Combo Drive For use with Compaq Presario R4000 models DVD±RW and CD-RW Double Layer Combo Drive with...

  • Page 105

    2. Remove the PM2.0×7.0 screw 1 that secures the optical drive to the notebook. 3. Insert a thin tool, such as a paper clip, into the media tray release hole 2. The optical drive media tray releases from the optical drive. 4.

  • Page 106: Keyboard Cover

    Removal and Replacement Procedures 5.8 Keyboard Cover Keyboard Cover Spare Part Number Information For use with HP Pavilion zv6000 models with wireless capability 383915-001 For use with HP Pavilion zv6000 models without wireless capability For use with Compaq Presario R4000 models with wireless...

  • Page 107

    Removal and Replacement Procedures 3. Remove the four PM2.0×15.0 screws that secure the keyboard cover to the notebook. Removing the Keyboard Cover Screws Maintenance and Service Guide 5–17...

  • Page 108

    4. Turn the notebook right-side up with the front toward you. 5. Open the notebook as far as possible. ✎ Steps 6 through 10 apply to HP Pavilion zv6000 models. See steps 11 through 15 in this section to remove the keyboard cover on Compaq Presario R4000 models.

  • Page 109

    8. Lift the right side of the keyboard cover 2 and slide the right side of the cover toward the notebook rear panel. Releasing the Keyboard Cover, HP Pavilion zv6000 Models Maintenance and Service Guide Removal and Replacement Procedures...

  • Page 110

    As you do so, continue lifting the right side of the keyboard cover and sliding the cover 4 toward the notebook rear panel. 10. Remove the keyboard cover. Removing the Keyboard Cover, HP Pavilion zv6000 Models 5–20 Maintenance and Service Guide...

  • Page 111

    ✎ Steps 11 through 15 apply to Compaq Presario R4000 models. 11. Insert a flat blade screwdriver into the notch 1 behind the key and lift up the right side of the keyboard cover 2. insert 12. Lift up on the middle 3 of the keyboard cover until it disengages from the notebook.

  • Page 112

    Removal and Replacement Procedures 13. Lift the rear edge of the keyboard cover 1 and swing it forward until it rests on the keyboard. 14. Release the zero insertion force (ZIF) connector to which the volume board cable is attached and disconnect the volume board cable 2 from the system board.

  • Page 113: Volume Board

    5.9 Volume Board ✎ The volume board removal procedures in this section apply to Compaq Presario R4000 models. Volume Board Spare Part Number Information Volume board (includes volume board cable; for use only on Compaq Presario R4000 models) 1. Prepare the notebook for disassembly 2.

  • Page 114: Bluetooth Board

    Removal and Replacement Procedures 5.10 Bluetooth Board Bluetooth Board Spare Part Number Information Bluetooth wireless board (includes Bluetooth board cable) 1. Prepare the notebook for disassembly 2. Remove the keyboard cover 3. Disconnect the Bluetooth board cable 1 from the system board.

  • Page 115: Keyboard

    5.11 Keyboard Keyboard Spare Part Number Information For use with HP Pavilion zv6000 models: Belgium Denmark France French Canada Germany Italy The Netherlands For use with Compaq Presario R4000 models: Denmark France French Canada Italy The Netherlands 1. Prepare the notebook for disassembly 2.

  • Page 116

    Removal and Replacement Procedures 3. Remove the four PM2.0×4.0 screws that secure the keyboard to the notebook. Removing the Keyboard Screws 5–26 Maintenance and Service Guide...

  • Page 117

    Removal and Replacement Procedures 4. Lift the rear edge of the keyboard and swing it forward until it rests on the palm rest. Releasing the Keyboard Maintenance and Service Guide 5–27...

  • Page 118

    Removal and Replacement Procedures 5. Release the ZIF connector 1 to which the keyboard cable is connected and disconnect the keyboard cable 2 from the system board. 6. Remove the keyboard. Disconnecting the Keyboard Cable Reverse the above procedure to install the keyboard. 5–28 Maintenance and Service Guide...

  • Page 119: Mini Pci Communications Card

    5.12 Mini PCI Communications Card Mini PCI Communications Card Spare Part Number Information 802.11b/g wireless local access network (WLAN) card, for use in North America 802.11b/g WLAN card, for use in the rest of the world 1. Prepare the notebook for disassembly 2.

  • Page 120

    Removal and Replacement Procedures ✎ Make note of which antenna cable is attached to which antenna clip on the Mini PCI communications card before disconnecting the cables. 4. Disconnect the auxiliary and main antenna cables 1 from the Mini PCI communications card. 5.

  • Page 121: Internal Memory Module

    Reverse the above procedure to install a Mini PCI communications card. 5.13 Internal Memory Module Memory Module Spare Part Number Information 1024 MB 512 MB 256 MB 1. Prepare the notebook for disassembly (refer to 2. Remove the keyboard cover 3.

  • Page 122

    Removal and Replacement Procedures 4. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The side of the module opposite the socket rises away from the notebook.) 5. Slide the module away from the socket at an angle 2. 6.

  • Page 123: Display Assembly

    Display Assembly Spare Part Number Information Display assemblies include display cable and (for models with wireless capability) wireless antenna boards and antenna cables. For use with HP Pavilion zv6000 models with wireless capability 15.4-inch, WXGA, TFT with BrightView 15.4-inch, WXGA, TFT...

  • Page 124

    4. Turn the notebook upside down with the rear panel toward you. ✎ Steps 5 through 13 apply to HP Pavilion zv6000 models. See steps 14 through 21 in this section to remove the keyboard cover on Compaq Presario R4000 models.

  • Page 125

    10. Remove the wireless antenna cables from the clips 2 in the top cover. 11. Disconnect the display cable from the system board 3. Removing the Display and Wireless Antenna Cables, HP Pavilion zv6000 Models Maintenance and Service Guide Removal and Replacement Procedures 5–35...

  • Page 126

    12. Remove the four PM2.0×7.0 screws 1 that secure the display assembly to the notebook. 13. Remove the display assembly 2. Removing the Display Assembly, HP Pavilion zv6000 Models 5–36 Maintenance and Service Guide...

  • Page 127

    Removal and Replacement Procedures ✎ Steps 14 through 21 apply to Compaq Presario R4000 models. 14. Remove the two PM2.0×7.0 screws that secure the display assembly to the notebook. Removing the Display Screws, Compaq Presario R4000 Models Maintenance and Service Guide 5–37...

  • Page 128

    Removal and Replacement Procedures 15. Turn the notebook right-side up with the front toward you. 16. Open the notebook. 17. Disconnect the wireless antenna cables 1 from the Mini PCI communications card. 18. Remove the wireless antenna cables from the clips 2 in the top cover.

  • Page 129

    Ä CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other notebook components. 20. Remove the four PM2.0×7.0 screws 1 that secure the display assembly to the notebook.

  • Page 130: Base Enclosure

    Removal and Replacement Procedures 5.15 Base Enclosure Base Enclosure Spare Part Number Information For use with full-featured HP Pavilion zv6000 models For use with defeatured HP Pavilion zv6000 models For use with Compaq Presario R4000 models 1. Prepare the notebook for disassembly and remove the following components: a.

  • Page 131

    Removal and Replacement Procedures ✎ Steps 3 through 7 apply to HP Pavilion zv6000 models. See steps 8 through 12 in this section to remove the base enclosure on Compaq Presario R4000 models. 3. Remove the thirteen PM2.0×15.0 screws that secure the base enclosure to the notebook.

  • Page 132

    Removal and Replacement Procedures 4. Remove the four PM2.0×7.0 screws that secure the base enclosure to the notebook. Removing the Base Enclosure Screws, Part 2, HP Pavilion zv6000 Models 5–42 Maintenance and Service Guide...

  • Page 133

    Removal and Replacement Procedures 5. Access the fan cable through the memory module expansion compartment and disconnect the fan cable from the system board. Disconnecting the Fan Cable, HP Pavilion zv6000 Models Maintenance and Service Guide 5–43...

  • Page 134

    6. Swing the rear edge of the base enclosure 1 up and forward until it rests at an angle. 7. Lift the base enclosure 2 up and remove it. Removing the Base Enclosure, HP Pavilion zv6000 Models 5–44 Maintenance and Service Guide...

  • Page 135

    Removal and Replacement Procedures ✎ Steps 8 through 12 apply to Compaq Presario R4000 models. 8. Remove the ten PM2.0×15.0 screws that secure the base enclosure to the notebook. Removing the Base Enclosure Screws, Part 1, Compaq Presario R4000 Models Maintenance and Service Guide 5–45...

  • Page 136

    Removal and Replacement Procedures 9. Remove the five PM2.0×7.0 screws that secure the base enclosure to the notebook. Removing the Base Enclosure Screws, Part 2, Compaq Presario R4000 Models 5–46 Maintenance and Service Guide...

  • Page 137

    Removal and Replacement Procedures 10. Access the fan cable through the memory module expansion compartment and disconnect the fan cable from the system board. Disconnecting the Fan Cable, Compaq Presario R4000 Models Maintenance and Service Guide 5–47...

  • Page 138

    Removal and Replacement Procedures 11. Swing the rear edge of the base enclosure 1 up and forward until it rests at an angle. 12. Lift the base enclosure up 2 and remove it. Removing the Base Enclosure, Compaq Presario R4000 Models Reverse the above procedure to install the base enclosure.

  • Page 139: Fan Assembly

    5.16 Fan Assembly Fan Assembly Spare Part Number Information Fan assembly 1. Prepare the notebook for disassembly and remove the following components: a. Hard drive b. Optical drive c. Keyboard cover d. Keyboard e. Display assembly f. Base enclosure 2. Position the base enclosure right-side up with the front toward you.

  • Page 140

    Removal and Replacement Procedures 3. Remove the three PM2.0×4.0 coarse screws 1 that secure the fan to the base enclosure. ✎ The screws removed in Step 3 have a coarser thread than other PM2.0×4.0 screws used in the notebook. 4. Remove the fan assembly 2. Removing the Fan Assembly Reverse the above procedure to install the fan assembly.

  • Page 141: Speaker

    5.17 Speaker Speaker Spare Part Number Information For use with HP Pavilion zv6000 models For use with Compaq Presario R4000 models 1. Prepare the notebook for disassembly and remove the following components: a. Hard drive b. Optical drive c. Keyboard cover d.

  • Page 142

    Removal and Replacement Procedures 3. Disconnect the speaker cable 1 from the system board. 4. Lift the rear edge of the speaker 2 up and swing it forward. 5. Remove the speaker 3. Removing the Speaker Reverse the above procedure to install the speaker. 5–52 Maintenance and Service Guide...

  • Page 143: Front Board

    The front board removal procedures in this section apply to HP Pavilion zv6000 models. Front Board Spare Part Number Information For use with full-featured HP Pavilion zv6000 models with infrared For use with defeatured HP Pavilion zv6000 models without infrared 1.

  • Page 144

    Removal and Replacement Procedures 3. Release the ZIF connector 1 to which the front board cable is attached and disconnect the cable 2. Disconnecting the Front Board Cable 5–54 Maintenance and Service Guide...

  • Page 145

    4. Remove the two PM2.0×4.0 screws 1 that secure the front board to the top cover. 5. Remove the front board 2. Removing the Front Board Reverse the above procedure to install the front board. Maintenance and Service Guide Removal and Replacement Procedures 5–55...

  • Page 146: Thermal Module

    Removal and Replacement Procedures 5.19 Thermal Module Thermal Module Spare Part Number Information For use with full-featured models For use with defeatured models 1. Prepare the notebook for disassembly and remove the following components: a. Hard drive b. Optical drive c.

  • Page 147

    Removal and Replacement Procedures 2. Position the top cover with the rear panel toward you. 3. Remove the four PM2.0×11.0 spring-loaded shoulder screws 1 that secure the thermal module to the notebook. 4. Remove the thermal module 2. Removing the Thermal Module Maintenance and Service Guide 5–57...

  • Page 148

    Removal and Replacement Procedures ✎ The thermal paste should be thoroughly cleaned from the surfaces of the thermal module 1 and processor 2 each time the thermal module is removed. Thermal paste is included with all thermal module and processor spare part kits. Thermal Paste Locations Reverse the above procedure to install the thermal module.

  • Page 149: Processor

    5.20 Processor Processor Spare Part Number Information AMD Mobile Athlon 64 4000 AMD Mobile Athlon 64 3800 AMD Mobile Athlon 64 3500 AMD Mobile Athlon 64 3200 Mobile AMD Sempron 3200 Mobile AMD Sempron 3000 1. Prepare the notebook for disassembly and remove the following components: a.

  • Page 150

    Removal and Replacement Procedures 2. Slide the tip of the processor release arm 1 to the right until it clears the tab 2 on the processor socket. 3. Swing the arm 3 up and back as far as possible. 4. Remove the processor 4. ✎...

  • Page 151: Thermal Frame

    5.21 Thermal Frame Thermal Frame Spare Part Number Information For use with HP Pavilion zv6000 models For use with Compaq Presario R4000 models 1. Prepare the notebook for disassembly and remove the following components: a. Hard drive b. Optical drive c.

  • Page 152

    Removal and Replacement Procedures 3. Remove the PM2.0×7.0 screw that secures the thermal frame to the top cover. Removing the Thermal Frame Screw 5–62 Maintenance and Service Guide...

  • Page 153

    4. Turn the notebook upside down with the rear panel toward you. ✎ Steps 5 and 6 apply to HP Pavilion zv6000 models. 5. Remove the two PM2.0×3.0 screws 1 that secure the top cover rear bezel to the top cover.

  • Page 154

    Removal and Replacement Procedures 7. Disconnect the fan cable 1 from the system board. 8. Remove the six PM2.0×7.0 screws 2 that secure the thermal frame to the top cover. 9. Remove the thermal frame 3. Removing the Thermal Frame 5–64 Maintenance and Service Guide...

  • Page 155

    Removal and Replacement Procedures 10. Remove the PM1.5×3.0 screw 1 that secures the fan shield to the thermal frame. 11. Remove the fan shield 2. Removing the Fan Shield Maintenance and Service Guide 5–65...

  • Page 156

    Removal and Replacement Procedures 12. Remove the three PM1.5×3.0 screws 1 that secure the fan to the thermal frame. 13. Remove the fan 2. Removing the Fan Reverse the above procedure to install the thermal frame. 5–66 Maintenance and Service Guide...

  • Page 157: System Board

    5.22 System Board System Board Spare Part Number Information For use with full-featured models For use with defeatured models ✎ When replacing the system board, ensure that the following components are removed from the defective system board and installed on the replacement system board: ■...

  • Page 158

    Removal and Replacement Procedures 2. Release the system board ZIF connector to which the TouchPad cable is connected and disconnect the TouchPad cable from the system board. 5–68 Maintenance and Service Guide...

  • Page 159

    3. Turn the notebook upside down with the front toward you. 4. Position the top cover with the front toward you. 5. Remove the four PM2.0×7.0 screws 1 that secure the system board to the top cover. 6. Remove the two SM1.5×8.0 shoulder screws 2 on each side of the expansion port 2 connector that secure the system board to the top cover.

  • Page 160

    Removal and Replacement Procedures 8. Lift the left side of the system board 1 until it rests at an angle. 9. Slide the system board 2 to the left and remove it. Removing the System Board 5–70 Maintenance and Service Guide...

  • Page 161

    Removal and Replacement Procedures 10. If necessary, disconnect both ends of the RJ-11 modem cable 1 from the system board and remove the cable 2. ✎ The RJ-11 modem cable is included in the Miscellaneous Cable Kit, spare part number 383671-001. Removing the RJ-11 Modem Cable Maintenance and Service Guide 5–71...

  • Page 162

    Removal and Replacement Procedures 11. Turn the system board upside down with the rear panel toward you. 12. Insert a flat blade tool into the notch on the RTC battery socket 1 and remove the RTC battery 2. ✎ The RTC battery is included in the Miscellaneous Plastics Kit, spare part number 383670-001.

  • Page 163: Specifications

    This chapter provides physical and performance specifications. Dimensions HP Pavilion zv6000 Height Width Depth Compaq Presario R4000 Height Width Depth Weight With 15.4-inch display, optical drive and 12-cell battery pack With 15.0-inch display, optical drive and 12-cell battery pack With 15.4-inch display, optical drive and 8-cell battery pack With 15.0-inch display, optical drive...

  • Page 164

    Specifications Input Power Operating voltage Operating current Temperature Operating Nonoperating Relative humidity (noncondensing) Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating Random Vibration Operating Nonoperating ✎ Applicable product safety standards specify thermal limits for plastic surfaces.

  • Page 165

    15.4-inch, WXGA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle Maintenance and Service Guide Table 6-2 20.7 cm 33.1 cm 39.1 cm Up to 16.8 million 200:1 180 nits typical 0.259 ×...

  • Page 166

    Specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Total power consumption Viewing angle 6–4 Table 6-3 15.0-inch, XGA, TFT Display 22.9 cm 30.0 cm 38.1 cm Up to 16.8 million 250:1 150 nits typical 0.264 ×...

  • Page 167: Hard Drives

    100-GB* Dimensions Height 9.5 mm Width 70 mm Weight 99 g Interface type ATA-5 Transfer rate Synchronous 100 MB/sec (maximum) Security ATA security Seek times (typical read, including setting) Single track 3 ms Average 13 ms Maximum 24 ms † Logical blocks Disc rotational 4200 RPM...

  • Page 168

    Specifications Applicable disc Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), CD-ROM (Mode 1 and 2) CD Digital Audio, CD-XA ready (Mode 2, Form 1 and 2), CD-I ready (Mode 2, Form 1 and 2), CD-R, CD-RW, Photo CD (single and multisession), and CD-Bridge Center hole 1.5 cm (0.59 in)

  • Page 169

    Access time CD media Random < 110 ms Full stroke < 210 ms Audio output Line-out, 0.7 V rms level Cache buffer 2 MB Data transfer rate CD-R (24X) 3600 KB/s (150 KB/s at 1X CD rate) CD-RW (10X) 1500 KB/s (150 KB/s at 1X CD rate) CD-ROM (24X) 3600 KB/s (150 KB/s at 1X CD rate) DVD (8X)

  • Page 170

    Specifications DVD±RW and CD-RW Combo Drive Applicable disc Center hole diameter Disc diameter Standard disc Mini disc Disc thickness Track pitch 6–8 Table 6-6 Read: DVD-R, DVD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18) CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R...

  • Page 171

    DVD±RW and CD-RW Combo Drive (Continued) Access time Random Full stroke Audio output level Cache buffer Data transfer rate CD-R (16X) CD-RW (8X) CD-ROM (24X) DVD (8X) DVD-R (4X) DVD-RW (2X) Multiword DMA mode 2 Startup time Stop time Maintenance and Service Guide Table 6-6 <...

  • Page 172: System Dma

    Specifications Hardware DMA DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 6–10 Table 6-7 System DMA System Function Not applicable Not applicable Not applicable Not applicable Direct memory access controller Available for PC Card Not assigned Not assigned Maintenance and Service Guide...

  • Page 173: System Interrupts

    Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5* IRQ6 IRQ7* IRQ8 IRQ9* IRQ10* IRQ11 *Default configuration ✎ PC Card may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20. Maintenance and Service Guide Table 6-8 System Interrupts System Function System timer Quick Launch buttons Cascaded USB2 Enhanced Host Controller—24CD COM1...

  • Page 174

    Specifications System Interrupts (Continued) Hardware IRQ IRQ12 IRQ13 IRQ14 IRQ15 IRQ17 IRQ17 IRQ17 IRQ19 IRQ19 IRQ19 IRQ20 IRQ20 IRQ21 IRQ21 IRQ21 IRQ22 IRQ23 *Default configuration ✎ PC Card may assert IRQ3, IRQ4, IRQ5, IRQ7, or IRQ20. 6–12 Table 6-8 System Function Synaptics PS/2 port pointing device Numeric data processor Primary IDE channel...

  • Page 175

    I/O Address (hex) 0x00000000-0x00000CF7 0x00000000-0x00000CF7 0x00000020-0x00000021 0x0000002E-0x0000002F 0x00000040-0x00000043 0x00000060-0x00000060 0x00000061-0x00000061 0x00000062-0x00000062 0x00000064-0x00000064 0x00000066-0x00000066 0x00000070-0x00000071 0x00000072-0x00000073 0x00000080-0x0000008F 0x00000092-0x00000092 0x000000A0-0x000000A1 0x000000B0-0x000000B1 0x000000C0-0x000000DF 0x000000F0-0x000000FE 0x00000170-0x00000177 Maintenance and Service Guide Table 6-9 System I/O Addresses System Function (shipping configuration) PCI bus Direct memory access controller Programmable interrupt controller System board resources System timer...

  • Page 176

    Specifications System I/O Addresses (Continued) I/O Address (hex) 0x000001F0-0x000001F7 0x00000220-0x0000022F 0x00000274-0x00000277 0x00000279-0x00000279 0x00000280-0x00000293 0x00000376-0x00000376 0x000003B0-0x000003BB 0x000003B0-0x000003BB 0x000003C0-0x000003DF 0x000003C0-0x000003DF 0x000003F6-0x000003F6 0x0000040B-0x0000040B 0x000004D0-0x000004D1 0x000004D6-0x000004D6 0x00000530-0x00000537 0x00000870-0x0000087F 0x00000A79-0x00000A79 0x00000C00-0x00000C01 0x00000C14-0x00000C14 0x00000C50-0x00000C52 0x00000C6C-0x00000C6C 6–14 Table 6-9 System Function (shipping configuration) Primary IDE Channel System board resources ISAPNP Read Data Port ISAPNP Read Data Port System board resources...

  • Page 177

    System I/O Addresses (Continued) I/O Address (hex) 0x00000C6F-0x00000C6F 0x00000CD4-0x00000CD5 0x00000CD6-0x00000CD7 0x00000CD8-0x00000CDF 0x00000D00-0x0000FFFF 0x00000F40-0x00000F47 0x00001080-0x00001080 0x00008000-0x0000805F 0x00008100-0x000081FF 0x00008400-0x0000840F 0x00008410-0x0000841F 0x00009000-0x00009FFF 0x00009000-0x00009FFF 0x0000A000-0x0000A0FF 0x0000F000-0x0000FFFF 0x0000FD00-0x0000FDFF 0x0000FE00-0x0000FEFF Maintenance and Service Guide Table 6-9 System Function (shipping configuration) System board resources System board resources System board resources System board resources PCI bus...

  • Page 178: System Memory Map

    Specifications Memory Map Address (hex) 0xD4100000-0xD41FFFFF 0xD4100000-0xD41FFFFF 0xD8000000-0xDBFFFFFF 0xD8000000-0xDBFFFFFF 0xFAC00000-0xFEBFFFFF 0xF6C00000-0xFABFFFFF 0xD4000000-0xD4000FFF 0xD4001000-0xD4001FFF 0xD4002000-0xD4002FFF 0xD4003000-0xD40033FF 0xFFF80000-0xFFFFFFFF 0xE0000000-0xE03FFFFF 0xE0000000-0xE03FFFFF 0x0000-0x0FFF 6–16 Table 6-10 System Memory Map System Function (shipping configuration) PCI standard PCI-to-PCI bridge ATI MOBILITY RADEON Xpress 200 Series PCI standard PCI-to-PCI bridge ATI MOBILITY RADEON Xpress 200 Series PCI standard PCI-to-PCI bridge PCI standard PCI-to-PCI bridge...

  • Page 179

    System Memory Map (Continued) Memory Map Address (hex) 0xD4208000-0xD42087FF 0xD4200000-0xD4203FFF 0xD4204000-0xD4205FFF 0xFFEFF000-0xFFEFFFFF 0xFFEFE000-0xFFEFEFFF 0xF2C00000-0xF6BFFFFF 0xD4206000-0xD4207FFF 0xD4209000-0xD42090FF 0xD4208C00-0xD4208CFF 0xD4208800-0xD42088FF Maintenance and Service Guide Table 6-10 System Function (shipping configuration) Texas Instruments OHCI Compliant IEEE 1394 Host Controller Texas Instruments OHCI Compliant IEEE 1394 Host Controller Broadcom 802.11b/g WLAN Texas Instruments PCIxx21/x515 Cardbus...

  • Page 180

    Specifications System Memory Map (Continued) Memory Map Address (hex) 0xD4209400-0xD42094FF 0xD4003400-0xD40034FF 0xD4003800-0xD40038FF 0xFEC00000-0xFEC00FFF 0xFEE00000-0xFEE00FFF 0xA0000-0xBFFFF 0xA0000-0xBFFFF 0xA0000-0xBFFFF 0xD6000-0xD7FFF 0xDC000-0xDDFFF 0xDD000-0xDDFFF 0xE0000-0xFFFFF 0x40000000-0xFFFFFFFF 6–18 Table 6-10 System Function (shipping configuration) Realtek RTL8139/810x Family Fast Ethernet Conexant AC-Link Audio SoftV90 Data Fax Modem with SmartCP System board resources System board resources PCI bus...

  • Page 181: Connector Pin Assignments

    Connector Pin Assignments Signal Audio out, left channel Audio out, right channel Maintenance and Service Guide Table A-1 Audio-Out (Headphone) Signal Ground A–1...

  • Page 182: Universal Serial Bus

    Connector Pin Assignments Signal Audio in, left channel Audio in, right channel Signal +5 VDC Data – A–2 Table A-2 Audio-In (Microphone) Table A-3 Universal Serial Bus Signal Ground Signal Data + Ground Maintenance and Service Guide...

  • Page 183: External Monitor

    Signal Red analog Green analog Blue analog Not connected Ground Ground Ground Ground Maintenance and Service Guide Table A-4 External Monitor Signal +5 VDC Ground Monitor detect DDC 2B data Horizontal sync Vertical sync DDC 2B clock Connector Pin Assignments A–3...

  • Page 184

    Connector Pin Assignments Signal Transmit + Transmit – Receive + Unused A–4 Table A-5 RJ-45 (Network) Signal Unused Receive – Unused Unused Maintenance and Service Guide...

  • Page 185

    Signal Unused Ring Maintenance and Service Guide Table A-6 RJ-11 (Modem) Signal Unused Unused Unused Connector Pin Assignments A–5...

  • Page 186

    Connector Pin Assignments Signal C (chrominance) Ground Y (luminance) Ground A–6 Table A-7 S-Video-Out Signal Composite video Not connected Ground Maintenance and Service Guide...

  • Page 187: Conductor Power Cord Set

    Power Cord Set Requirements 3-Conductor Power Cord Set The wide range input feature of the notebook permits it to operate from any line voltage from 100 to 120 or 220 to 240 volts AC. The power cord set included with the notebook meets the requirements for use in the country where the equipment is purchased.

  • Page 188: General Requirements

    Power Cord Set Requirements General Requirements The requirements listed below are applicable to all countries. ■ The length of the power cord set must be at least 1.5 m (5.0 ft) and a maximum of 2.0 m (6.5 ft). ■ All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country where the power cord set will be used.

  • Page 189

    Country-Specific Requirements 3-Conductor Power Cord Set Requirements Country/Region Australia Austria Belgium Canada Denmark Finland France Germany Italy Japan ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country where it will be used.

  • Page 190

    Power Cord Set Requirements 3-Conductor Power Cord Set Requirements (Continued) Country/Region Korea The Netherlands Norway People’s Republic of China Sweden Switzerland Taiwan United Kingdom United States ✎ NOTES: 1. The flexible cord must be <HAR> Type HO5VV-F, 3-conductor, 1.0 mm² conductor size.

  • Page 191: Screw Listing

    Screw Listing This appendix provides specification and reference information for the screws and screw locks used in the notebook. All screws listed in this appendix are available in the Screw Kit, spare part number 383673-001. Maintenance and Service Guide C–1...

  • Page 192

    Screw Listing Where used: Two screws that secure the hard drive cover to the notebook (screws are captured on the cover by C clips; documented in One screw that secures the memory module compartment cover to the notebook (screw is captured on the cover by a C clip; documented in Section 5.6) Phillips PM2.0×7.0 Screw Locations...

  • Page 193

    Phillips PM2.0×7.0 Screw (Continued) Where used: Two screws that secure the hard drive to the notebook (documented in Section 5.4) One screw that secures the optical drive to the notebook (documented in Section 5.7) Phillips PM2.0×7.0 Screw Locations Maintenance and Service Guide Table C-1 Color Qty.

  • Page 194

    Screw Listing Phillips PM2.0×7.0 Screw (Continued) Where used: 4 screws that secure the display assembly to the notebook on HP Pavilion zv6000 models (documented in Phillips PM2.0×7.0 Screw Locations C–4 Table C-1 Color Qty. Length Black 7.0 mm Section 5.14)

  • Page 195

    Phillips PM2.0×7.0 Screw (Continued) Where used: 4 screws that secure the display assembly to the notebook on HP Pavilion zv6000 models (documented in Phillips PM2.0×7.0 Screw Locations Maintenance and Service Guide Table C-1 Color Qty. Length Black 7.0 mm Section 5.14)

  • Page 196

    Screw Listing Phillips PM2.0×7.0 Screw (Continued) Where used: 4 screws that secure the display assembly to the notebook on Compaq Presario R4000 models (documented in Phillips PM2.0×7.0 Screw Locations C–6 Table C-1 Color Qty. Length Black 7.0 mm Section 5.14) Maintenance and Service Guide Head Thread...

  • Page 197

    Phillips PM2.0×7.0 Screw (Continued) Where used: Two screws that secure the display assembly to the notebook on Compaq Presario R4000 models (documented in Five screws that secure the base enclosure to the notebook on Compaq Presario R4000 models (documented in Phillips PM2.0×7.0 Screw Locations Maintenance and Service Guide Table C-1...

  • Page 198

    Screw Listing Phillips PM2.0×7.0 Screw (Continued) Where used: 4 screws that secure the base enclosure to the notebook on HP Pavilion zv6000 models (documented in Phillips PM2.0×7.0 Screw Locations C–8 Table C-1 Color Qty. Black Section 5.15) Length Thread 7.0 mm 2.0 mm...

  • Page 199

    Phillips PM2.0×7.0 Screw (Continued) Where used: One screw that secures the thermal frame to the top cover (documented in Section 5.21) Phillips PM2.0×7.0 Screw Location Maintenance and Service Guide Table C-1 Color Qty. Length Black 7.0 mm Screw Listing Head Thread Width 2.0 mm...

  • Page 200

    Screw Listing Phillips PM2.0×7.0 Screw (Continued) Where used: 6 screws that secure the thermal frame to the top cover (documented in Section 5.21) Phillips PM2.0×7.0 Screw Locations C–10 Table C-1 Color Qty. Length Black 7.0 mm Maintenance and Service Guide Head Thread Width...

  • Page 201

    Phillips PM2.0×7.0 Screw (Continued) Where used: 4 screws that secure the system board to the top cover (documented in Section 5.22) Phillips PM2.0×7.0 Screw Locations Maintenance and Service Guide Table C-1 Color Qty. Length Black 7.0 mm Screw Listing Head Thread Width 2.0 mm...

  • Page 202

    Screw Listing Where used: 4 screws that secure the hard drive frame to the hard drive (documented in Section 5.4) Phillips PM3.0×4.5 Screw Locations C–12 Table C-2 Phillips PM3.0×4.5 Screw Color Qty. Black Length Thread 4.5 mm 3.0 mm Maintenance and Service Guide Head Width 4.0 mm...

  • Page 203

    Where used: 4 screws that secure the keyboard cover to the notebook (documented in Section 5.8) Phillips PM2.0×15.0 Screw Locations Maintenance and Service Guide Table C-3 Phillips PM2.0×15.0 Screw Color Qty. Black Screw Listing Length Thread 15.0 mm 2.0 mm Head Width 4.5 mm...

  • Page 204

    Screw Listing Phillips PM2.0×15.0 Screw (Continued) Where used: 13 screws that secure the base enclosure to the top cover on HP Pavilion zv6000 models (documented in Phillips PM2.0×15.0 Screw Locations C–14 Table C-3 Color Qty. Length Black 15.0 mm Section 5.15)

  • Page 205

    Phillips PM2.0×15.0 Screw (Continued) Where used: 10 screws that secure the base enclosure to the top cover on Compaq Presario R4000 models (documented in Phillips PM2.0×15.0 Screw Locations Maintenance and Service Guide Table C-3 Color Qty. Length Black 15.0 mm Section 5.15) Screw Listing...

  • Page 206

    Screw Listing Where used: 2 screws that secure the volume board to the keyboard cover on Compaq Presario R4000 models (documented in Phillips PM2.0×4.0 Screw Locations C–16 Table C-4 Phillips PM2.0×4.0 Screw Color Qty. Black Length Thread 4.0 mm 2.0 mm Section 5.9) Maintenance and Service Guide...

  • Page 207

    Phillips PM2.0×4.0 Screw (Continued) Where used: 4 screws that secure the keyboard to the notebook (documented in Section 5.11) Phillips PM2.0×4.0 Screw Locations Maintenance and Service Guide Table C-4 Color Qty. Length Black 4.0 mm Screw Listing Head Thread Width 2.0 mm 4.5 mm C–17...

  • Page 208

    Screw Listing Phillips PM2.0×4.0 Screw (Continued) Where used: 2 screws that secure the front board to the top cover on HP Pavilion zv6000 models (documented in Phillips PM2.0×4.0 Screw Locations C–18 Table C-4 Color Qty. Black Section 5.18) Length Thread 4.0 mm...

  • Page 209

    Where used: 2 screws that secure the Bluetooth board to the notebook (documented in Section 5.10) Phillips PM1.5×3.0 Screw Locations Maintenance and Service Guide Table C-5 Phillips PM1.5×3.0 Screw Color Qty. Silver Screw Listing Length Thread 3.0 mm 1.5 mm Head Width 4.0 mm...

  • Page 210

    Screw Listing Phillips PM1.5×3.0 Screw (Continued) Where used: One screw that secures the fan cover to the thermal frame (documented in Section 5.16) Three screws that secure the fan to the thermal frame (documented in Section 5.16) Phillips PM1.5×3.0 Screw Locations C–20 Table C-5 Color...

  • Page 211

    Phillips PM2.0×4.0 Coarse Thread Screw Where used: 3 screws that secure the fan assembly to the base enclosure (documented in Section 5.16) Phillips PM2.0×4.0 Coarse Thread Screw Locations Maintenance and Service Guide Table C-6 Color Qty. Length Black 4.0 mm Screw Listing Head Thread...

  • Page 212

    Screw Listing Phillips PM2.0×11.0 Spring-Loaded Shoulder Screw Where used: 4 screws that secure the thermal module to the notebook (documented in Section 5.21) Phillips PM2.0×11.0 Spring-Loaded Shoulder Screw Locations C–22 Table C-7 Color Qty. Length Silver 11.0 mm Maintenance and Service Guide Head Thread Width...

  • Page 213

    2 screws that secure the top cover rear bezel to the top cover (documented in Section 5.21) Phillips PM2.0×3.0 Screw Locations Maintenance and Service Guide Table C-8 Phillips PM2.0×3.0 Screw Color Qty. Silver Screw Listing Length Thread 3.0 mm 2.0 mm Head Width 5.0 mm...

  • Page 214

    Screw Listing 2 screws that secure the system board to the top cover (documented in Section 5.22) Phillips PM1.5×8.0 Screw Locations C–24 Table C-9 Phillips PM1.5×8.0 Screw Color Qty. Silver Length Thread 8.0 mm 1.5 mm Maintenance and Service Guide Head Width 2.0 mm...

  • Page 215

    1394 port 1–10 all-in-one media cable, spare part number 3–17 arrow keys 1–15 audio troubleshooting 2–23 audio Y-cable, spare part number 3–17 audio-in jack location 1–10 pin assignments A–2 audio-out jack location 1–10 pin assignments A–1 base enclosure removal 5–40 spare part numbers 3–13 3–22 5–40...

  • Page 216

    Index Computer Setup defaults 2–3 connector pin assignments audio-in A–2 audio-out A–1 external monitor A–3 headphone jack A–1 microphone jack A–2 RJ-11 A–5 RJ-45 A–4 S-Video-out A–6 Universal Serial Bus (USB) A–2 connectors, service considerations 4–2 design overview 1–24 Digital Media Slot 1–13 Digital Media Slot light 1–16 disassembly sequence chart 5–3...

  • Page 217

    features 1–1 feet illustrated 3–16 locations 5–11 flowcharts, troubleshooting no audio 2–23 no network/modem connection 2–28 no OS loading 2–17 no OS loading from diskette drive 2–21 no OS loading from hard drive 2–18 no OS loading from optical drive 2–22 no power 2–10 no video 2–14 nonfunctioning device...

  • Page 218

    Index Label Kit, spare part number 3–17 3–21 left-side components 1–12 mass storage devices, spare part numbers 3–14 memory module removal 5–11 spare part numbers 3–11 3–23 5–11 memory module compartment cover illustrated 3–16 location 1–23 removal 5–12 Memory Reader 1–13 Memory Reader light 1–18 microphone jack location 1–10...

  • Page 219

    power cord set requirements B–2 spare part numbers 3–17 3–19 power management features 1–5 power supply, spare part numbers 3–17 power, troubleshooting 2–10 power/standby button 1–17 1–19 power/standby light 1–6 precautions DVD/CD-RW Combo Drive 4–3 DVD±RW and CD-RW Combo Drive 4–3 DVD-ROM drive 4–3 hard drive 4–3 optical drive 4–3...

  • Page 220

    Index notebook 6–1 optical drive 6–6 system DMA 6–10 static shielding materials 4–8 S-Video-out jack location 1–11 pin assignments A–6 system board removal 5–67 spare part numbers 3–9 3–25 5–67 system DMA 6–10 thermal frame removal 5–61 spare part numbers 3–9 3–21 5–61 thermal module...

  • Page 221

    USB digital drive, spare part number 3–18 USB travel mouse, spare part number 3–18 vent, locations 1–9 1–16 1–22 video troubleshooting 2–14 volume board removal 5–23 spare part number 3–5 3–22 5–23 volume buttons 1–7 Windows applications key 1–15 Windows logo key 1–15 wireless antenna boards, spare part number 3–3 wireless button 1–17...

This manual also for:

Compaq presario,presario r4001 Compaq presario,presario r4002 Compaq presario,presario r4003 Compaq presario,presario r4005 Compaq presario,presario r4006 Compaq presario,presario r4009... Show all

Comments to this Manuals

Symbols: 0
Latest comments: