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HP Compaq Presario,Presario SR1005 Getting Started Manual

Hp compaq presario,presario sr1005: user guide.
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Getting Started Guide


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  • Page 1 Getting Started Guide...
  • Page 2 HP shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
  • Page 3: Table Of Contents

    Turning on Your PC for the First Time ...5 Setting Up and Connecting to Your Internet Account ...5 Installing Software and Hardware Devices...6 Registering Your PC ...7 Using Desktop Icons...8 Using the Keyboard ... 11 Using the Internet Keyboards ...11 Using the Standard Keyboard ...13 Using the Wireless Keyboard Set...14...
  • Page 4 Finding Online Guides ... 23 Finding Web Sites about your PC ... 24 Finding More Help ... 24 Using the HP Personal Media Drive ... 25 Connecting the Drive ... 26 Inserting the Drive... 27 Locating the Drive and Assigning a Drive Letter... 28 Using the Drive ...
  • Page 5 Creating (Burning) CDs and DVDs ... 51 Creating (Burning) Music CDs with iTunes...52 Creating (Burning) Music CDs with Windows Media Player...52 Creating (Burning) Data CDs Using Windows XP ...53 Creating (Burning) CDs with RecordNow! ...53 Creating Music CDs with RecordNow! ...54 Creating CDs to Play in Your Car or Home CD Players with RecordNow!...54 Creating CDs to Play on Your PC...55 Creating a Music CD ...56...
  • Page 6 Creating DVD Movies... 71 Getting Started... 71 Using the Preview Window... 72 Using the Media Library... 72 Using the Storyboard ... 72 Identifying Requirements for Capturing Video ... 72 Capturing Digital Camcorder Video... 73 Capturing Web Camera Video ... 73 Capturing Analog Video ...
  • Page 7: Finding Answers To Commonly Asked Questions

    Turning on the PC, page 5 Registering your PC, page 7 Transferring information to your new PC, page 7 Using desktop icons, page 8 Customizing special buttons on the keyboard, page 19 Connecting to the Internet, page 5 Connecting to a TV, page 41...
  • Page 8 Getting Started Guide...
  • Page 9: Setting Up Your Pc

    Setting Up Your PC Putting Your PC Together Follow the steps on the quick setup poster to set up your PC. Look in the PC box for printed details or updates regarding your model PC. When placing your PC, consider an ergonomic arrangement of the PC and your work area to maintain your comfort and productivity.
  • Page 10: Connecting To The Pc

    To view the Safety & Comfort Guide: • • Connecting to the PC Connect your main hardware devices like the monitor, keyboard, and mouse at the back of the PC. Other peripheral devices like a printer, scanner, camera, or other equipment also plug into connectors on the back of your computer. Some PC models also have connectors on the front of the PC.
  • Page 11: Turning On Your Pc For The First Time

    Windows ® by following the onscreen instructions. 6 Double-click the large Internet Access icon on your desktop, if it is present. Wait until the PC displays the Easy Internet Sign-up window, and then follow the onscreen instructions. 7 Register your PC; see ”Registering Your PC” on page 7.
  • Page 12: Installing Software And Hardware Devices

    The folder called Online Services includes icons for accessing various NOTE: online services, but they may not be present in all countries/regions. Use one of these methods: • Double-click the ISP-provided icon on the desktop. • Press the Connect (or Internet) button on the keyboard (select models only). •...
  • Page 13: Transferring Your Old Pc Information And Files To Your New Pc

    E-mail updates containing notifications about product enhancements, the most recent support alerts, and driver updates specific to the products you own. • The HP newsgram, our monthly online magazine packed full of product news, support tips, project ideas, and much more. Visit
  • Page 14: Using Desktop Icons

    Using Desktop Icons The desktop has shortcut icons that make it easy to find the things you need. Icon Using Compaq Organize software Compaq Organize software (select models only) is a desktop tool you use to organize both your PC shortcuts and your favorite Internet destination links. You use it to organize the important things you do on the PC and the Internet, and to arrange them the way you want.
  • Page 15: Using Pc Help & Tools

    Using PC Help & Tools The PC Help & Tools folder (select models only) in the All Programs menu contains special utilities for PC owners. This folder also contains any onscreen guides included with your PC. To see the items in the PC Help & Tools folder: 1 Click Start on the taskbar.
  • Page 16 Getting Started Guide...
  • Page 17: Using The Keyboard

    Using the Keyboard Your keyboard has an arrangement of standard keys, indicator lights, and special buttons (select models only). Locate your keyboard among the following illustrations, and read the feature list for it. Your keyboard may vary from the illustrations. Using the Internet Keyboards Internet keyboards may connect directly to your PC or may be wireless.
  • Page 18 Internet keyboard 1 This keyboard enables you to: • • • • • • • • • Internet keyboard 2 This keyboard enables you to: • • • • Getting Started Guide Adjust speaker volume. Connect to the Internet (if you have an established Internet account). Search for information on the Internet.
  • Page 19: Using The Standard Keyboard

    Internet keyboard 3 This keyboard enables you to: • • • • • • • • • Using the Standard Keyboard LEDs, light emitting diodes, are lights used to indicate status. A The lights (LEDs) turn on to indicate (left to right) the number lock on, the capitals lock on, and the scroll...
  • Page 20: Using The Wireless Keyboard Set

    Using the Wireless Keyboard Set A wireless keyboard (B) uses a receiver/transmitter unit (A), instead of a connector cable, to communicate with your PC. The wireless keyboard, mouse (C), and receiver set is available with select models only. A Wireless receiver B Wireless keyboard C Wireless mouse A light (D) on the receiver indicates receiver activity.
  • Page 21: Identifying Special Keyboard Buttons

    Identifying Special Keyboard Buttons There are special buttons (select models only) at the top of the keyboard. (Some models have some of these special buttons on the left side of the main keys.) These buttons operate a CD or DVD player, connect you to the Internet, or provide quick access to specific functions.
  • Page 22 Figure Icon Feature Shopping Sports Finance Connect Search Chat E-Mail See figure Media controls following table (CD/DVD/MP3) Volume control (Volume knob or Volume Up and Volume Down buttons) Mute Media control keys a Open and close disc tray(s) b Record c Play or pause d Stop e Skip to the previous...
  • Page 23 Internet keyboard 2 Figure Icon Feature Internet Help Search E-Mail Offers Entertainment My Presario Shopping Description Connects you to a customizable Web page filled with local weather, news, sports, and financial information. Can be reconfigured to open a site or software program. Takes you to the Help and Support Center.
  • Page 24 Internet keyboard 3 Figure Icon Feature Standby Connect Search E-Mail Compaq Help Calculator Volume Mute Getting Started Guide Description Puts PC into power-saving mode (screen is blank but PC is still on). To make screen reappear, press the Esc key, or press standby again. May take 10–30 seconds before screen reappears.
  • Page 25: Customizing The Keyboard Buttons

    Customizing the keyboard buttons You can customize some of the special buttons on the keyboard (select models only) to open different programs or files, or to connect to favorite Web sites: 1 Click Start on the taskbar. 2 Choose Control Panel. 3 Click Printers and Other Hardware, if it is present.
  • Page 26 Getting Started Guide...
  • Page 27: Getting Help

    Getting Help Recovering from Software Problems The PC uses the operating system and installed software programs during normal operation. If your PC works improperly or stops because of the software, you may be able to repair it by restarting the PC, using System Restore, or using other methods including the system recovery programs.
  • Page 28: Using Instant Support

    • Messages arrive while you’re connected to the Internet and may display an alert or a notice on your desktop. View messages as they arrive or read them later. Most Support updates delivered by Compaq Connections messages are also available to you through the Support Web site under the information for your PC model.
  • Page 29: Turning Off Messages

    Internet, and you automatically receive messages as they become available. To turn on the service: Double-click the Re-enable Compaq Connections icon on the desktop. 1 Click Start on the taskbar. 2 Choose All Programs. 3 Choose PC Help & Tools.
  • Page 30: Finding Web Sites About Your Pc

    Finding Web Sites about your PC Use the Web site addresses listed in the Warranty and Support Guide for: • • Type these Web site addresses into the address box of your Internet browser, and then press the Enter key on your keyboard. Finding More Help If you need additional help, see the Warranty and Support Guide that came with your PC.
  • Page 31: Using The Hp Personal Media Drive

    USB hard disk drive designed to quickly and easily increase your storage capacity and to transfer media files such as digital photos, music, videos, and other important files. You can also use the HP Personal Media Drive to back up other drives on your PC.
  • Page 32: Connecting The Drive

    Media Drive as an external drive, refer to the documentation that came with the HP Personal Media Drive. For some HP and Compaq PCs (select models only), the HP Personal Media Drive is designed to fit inside a horizontal or vertical drive bay.
  • Page 33: Inserting The Drive

    USB port. With the PC turned on, the power indicator (B) on the front of the drive is lit when the drive is inserted correctly. Using the HP Personal Media Drive...
  • Page 34: Locating The Drive And Assigning A Drive Letter

    Using the Drive To store files: The best way to transfer files to the HP Personal Media Drive is to drag them from your local hard disk drive. This allows you to place files in specific folders. Refer to the following procedures for more detailed instructions about creating linked folders.
  • Page 35 4 Double-click the file. Most media files open in Windows Media Player. To play music files: You can play all kinds of music files that are stored on the HP Personal Media Drive. 1 Click Start on the taskbar, click My Computer, and then double-click the HP Personal Media Drive icon.
  • Page 36: Disconnecting The Drive

    2 Double-click the Safely Remove Hardware icon in the system tray 3 Double-click USB Mass Storage Device to locate your HP Personal Media 4 Select the HP Personal Media Drive, and then click OK. The name of the 5 Click Close.
  • Page 37: Working With Sound, Pictures, And Video

    Working with Sound, Pictures, and Video Using Speakers Speakers are included with the monitor (select models only) or are sold separately. Your PC supports only an active (powered) speaker system; the speaker system must have its own power cord. NOTE: multichannel audio speaker system is a system with more than two channels, and it may include a subwoofer.
  • Page 38: Setting Up 3-connector Sound

    Setting up 3-connector sound PC models that include three sound connectors (select models only) on the back of the PC support up to six channels of sound (5.1 speaker output) and use the Multi-channel Sound Manager to configure the software settings. Connecting the speaker system to the PC (3-connector) The 3-connector audio speaker system uses the Audio In, Audio Out, and Mic connectors on the back or front of the PC.
  • Page 39: Configuring Multichannel Audio Output For The Dvd Player

    5 Select the option describing the number of speakers in your system, for example, 6/5.1 speaker mode. You can click the Speaker Test tab and then click a speaker icon to test it. 6 Click OK. To use a microphone for recording, see ”Using the microphone with the Multi- Channel Sound Manager (3-connector)”...
  • Page 40: Setting Up 6-connector Sound

    6 Click OK. NOTE: to match the recorded DVD audio output. Setting up 6-connector sound PC models that include six sound connectors (select models only) on the back of the PC, support up to eight channels of sound (7.1 speaker output) and use the Sound Effect Manager to configure the software settings.
  • Page 41 Connecting the speaker system to the PC (6-connector) 1 With the speaker system off, connect the speakers and the subwoofer, if present. Refer to the speaker documentation. 2 Turn off the PC. 3 Connect the audio cable plugs from the speaker system subwoofer to the connectors on the back of the PC.
  • Page 42 Configuring sound for recording with the Sound Effect Manager (6-connector) The microphone connector on the front of the 6-connector audio PC is ready to use for recording sound. If you want to use another connector for recording, such as the digital audio in connector, use these steps to select it. NOTE: sound can be retasked to perform other audio functions;...
  • Page 43: Using The Sound Effect Manager (6-connector)

    5 On the Volume tab, in the Device volume area, click the Advanced button. The Master Volume window opens. 6 Click Options and choose Properties. 7 In the Mixer devices area, select Back Line in/Mic, Front Line in from the drop-down list.
  • Page 44: Using The Audio Wizard In The Sound Effect Manager

    Using the Audio Wizard in the Sound Effect Manager (6-connector) When you click the Audio Wizard button, a window opens that shows the three audio connectors on the front of the PC. NOTE: be in a different arrangement; look for the connector icon and color. Connector Retasking using the Audio Wizard (6-connector) With the Audio Wizard enabled, both the microphone connector (B) and the...
  • Page 45: Working With Digital Images

    Working with Digital Images You can connect a digital image source, such as a digital camera or a digital video camera, directly to the PC or through a docking station. Digital picture files you copy or download from the device appear in the My Pictures folder. You can copy digital picture files from the memory cards used by digital cameras and other digital imaging devices by using the memory card reader (select models only).
  • Page 46: Using The Memory Card Reader

    Using the memory card reader NOTE: incorrectly. Insert the receptacle edge (holes) of this media into the slot. 1 Insert the media into the card slot until it stops. The in-use light (A) on the card 2 The PC opens a window so you can use the media contents. You can copy files 3 When you are finished, right-click the drive icon, select Eject, check that the Memory card reader A In-use light...
  • Page 47: Using A Tv As A Monitor

    Using a TV as a Monitor Your PC may have TV-out (select models only) capability, which means you can connect it to a television to view the computer image on a TV screen. With the TV-out feature, you can view the computer image, watch DVD movies (if you have a DVD player), or play games on your TV.
  • Page 48: Viewing The Pc Image On Your Tv Screen

    1 Make sure the video and audio cables are connected before you turn on the TV 2 Turn on the TV. Press the Video/TV button on your remote control to select the 3 Turn on your PC. 4 When the Windows desktop appears, right-click an empty area of the desktop Getting Started Guide •...
  • Page 49: Nview Tab

    5 Click the Settings tab. 6 Click the Advanced button. 7 Look at the tabs and follow the steps that apply to your PC: • If you see the nView tab, continue with ”nView tab.” • If you see the Ge Force FX xxxx tab, continue with ”Ge Force tab.” (FX xxxx is the video card number.) •...
  • Page 50: Disabling The Tv Option

    TV, and so on) to the PC. You can quickly change where the PC desktop appears by pressing Alt+F5. (Press the Alt key and the F5 key on the keyboard at the same time.) Each time you press the Alt+F5 key combination, the PC desktop appears on the next device.
  • Page 51 nView tab (disabling) 1 Click the nView tab. 2 If you viewed the computer image on your PC monitor and your TV simultaneously, click the nView Display Mode in the list on the left, and then select the Standard [Dualview] option. If you viewed the PC image on just the TV, click the nView Display Mode in the list on the left, select Standard [Dualview], click the Device Settings button, choose Select Output Device, and then select the Analog Display...
  • Page 52: Disconnecting The Tv

    Disconnecting the TV 1 Disable the TV option. See the previous procedure. 2 Turn off the TV and the PC. 3 Remove the video cable from the TV and the PC. 4 Remove the audio cable from the TV and the PC. 5 Reconnect your PC speaker cable to the Line Out jack (lime green connector) on the back of the computer.
  • Page 53: Playing Cds And Dvds

    Song Names are listed as Track numbers. For more information on using iTunes, click the Help menu in the iTunes menu bar. Go to for help online. Play music CDs using Windows Media Player, or play music CDs or DVDs with iTunes.
  • Page 54: Playing Cds And Dvds With Windows Media Player

    Playing CDs and DVDs with Windows Media Player Your PC must have a DVD drive to play DVD movies. 1 Insert the music CD or DVD movie into the drive: 2 To play the CD or DVD, use the playback buttons in the Windows Media Player For more information on using Windows Media Player, click the Help menu in the Windows Media Player menu bar.
  • Page 55: Using Country/region Codes

    If the program does not automatically open: a Click Start, choose All Programs, choose InterVideo WinDVD, select InterVideo WinDVD Player, and then click InterVideo WinDVD. b Use the playback buttons on the control panel to view the movie. NOTE: To see what a button does on the control panel, place the mouse pointer on the button;...
  • Page 56: Playing Video Cds (vcd) With Intervideo Windvd

    For example, if you play a DVD with a country/region 1 code, WinDVD sets the current country/region of your DVD player to 1. If you later play a DVD that is coded for a different country/region, WinDVD asks if you want to set this as the current country/region.
  • Page 57: Creating (burning) Cds And Dvds

    Burn is an industry term used to describe the recording of information onto If your recording fails, manually select a slower recording speed, if HP supports lawful use of technology and does not endorse or encourage ™ , and Windows XP. You copy or download music to their library...
  • Page 58: Creating (burning) Music Cds With Itunes

    9 Insert a blank disc into your drive (double-layer DVD+R discs are not 10 Click OK. For more information on using iTunes, click the Help menu in the iTunes menu bar. Go to for help online. Creating (Burning) Music CDs with Windows Media Player 1 Click Start on the taskbar, choose All Programs, and then click 2 Click Copy to CD or Device.
  • Page 59: Creating (burning) Data Cds Using Windows Xp

    Creating (Burning) Data CDs Using Windows XP Your PC has recording software to record data files, such as text files or digital pictures, onto CDs. 1 Click Start on the taskbar and choose My Documents or the folder that has the files you want to copy.
  • Page 60: Creating Music Cds With Recordnow

    CDs with the RecordNow! program. Getting Started Guide CD-R discs play in most home and car stereos. CD-RW discs play only in HP supports the lawful use of technology and does not endorse or RecordNow!. to look at another optical drive.
  • Page 61: Creating Cds To Play On Your Pc

    Creating CDs to Play on Your PC 1 Click Start, choose All Programs, Sonic RecordNow!, and then click RecordNow!. 2 Click the Audio Projects tab. 3 Select Jukebox CD. 4 Insert a music CD to view the tracks on your CD. Click Find and then click either Scan for Music or Browse to find music files on your hard disk drive that you want to record.
  • Page 62: Creating A Music Cd

    4 To name your disc, select Volume Label, and then type a name over it. Getting Started Guide HP supports the lawful use of technology and does not endorse or To play your music CD in a home or car stereo, it needs to be recorded as a music CD in CD Audio (CDA) format, not as a data CD.
  • Page 63 Add. Repeat this step until all files are added. • Drag your file from your desktop or from anywhere in Windows Explorer into the file selection window. Repeat this step until all files are added. You can rename your files in the file selection window by selecting and NOTE: typing over the current name.
  • Page 64: Storing Data Files On Disc

    As you select data files to record to your disc, RecordNow! calculates and displays the amount of recording space used on your disc. HP supports the lawful use of technology and does not endorse or RecordNow!.
  • Page 65: Erasing A Dvd Or Cd

    Erasing a DVD or CD You can use RecordNow! to erase music, data, or video files from rewritable DVDs and CDs, leaving almost all the disc space available for new recordings. If you try to record a video or music file to a rewritable disc that has files on it, the recording program prompts you to erase the disc first.
  • Page 66: Archiving Files On A Dvd Or Cd

    6 Click Yes. 7 Click the Burn icon to save your data disc without the files you 8 Click Done when the recording is complete. Archiving Files on a DVD or CD 1 Click Start, choose All Programs, Sonic RecordNow!, and then click 2 Select the Backup Projects tab.
  • Page 67: Burning An Image

    Burning an Image 1 Click Start, choose All Programs, Sonic RecordNow!, and then click RecordNow!. 2 Select the Backup Projects tab. 3 Select Burn Image. 4 Click the Browse button to locate your saved image file. 5 Click the Burn icon. 6 Insert a blank CD or DVD into the drive.
  • Page 68: Setting Automatic Recording Options

    Setting Automatic Recording Options When you first insert a blank CD into your DVD Writer or CD Writer drive, Microsoft NOTE: options window does not appear. You must open the program you want to use with your DVD, and then perform an action. For example, if you insert a blank CD-RW disc, you see options such as: •...
  • Page 69: Using Compatibility Information

    If the option you want is not listed, you can select Take no action, and then click OK. The window closes, and you can then manually select a different option through the Start menu on the desktop. Here are some of the other options you can choose to view the files on the disc you inserted: •...
  • Page 70: Identifying Compatible File Formats

    Identifying Compatible File Formats Your DVD Writer/CD Writer drive can read and record the following audio formats: • • Your DVD Writer/CD Writer drive can read and record the following video formats: • • Using the Disc Quick Reference Tables You can use DVD+RW, DVD+R, CD-RW, and CD-R discs in the DVD Writer/ CD Writer drive.
  • Page 71: Using Cd-r Discs

    Using CD-R discs • Can’t be erased or written to again. Some programs, like RecordNow!, allow you to record data in multiple sessions until the disc is full. • Can hold about 80 minutes of music files, or up to 99 tracks. •...
  • Page 72 Double-Layer is a new technology. The Double-Layer media created may not work with some home DVD players and computer DVD-ROM drives. *GB is defined as 1 billion bytes For the latest disc compatibility information for your PC, check the following Web site: Getting Started Guide Can be recorded...
  • Page 73 Optical drive quick reference Optical drive can CD-ROM CD-RW Read CDs, CD-Rs, CD-RWs Read DVDs Read data on a CD Play music Record data or music to disc for storage or backup View DVD movies Record movies Play PC games Double- DVD-ROM DVD+RW/+R...
  • Page 74: Using The Software Quick Reference Table

    Using the Software Quick Reference Table To open the DVD Writer/CD Writer software programs, click Start on the taskbar, choose All Programs, select the program folder, and then click the program to open the software. Refer to the following table to determine the best programs for the tasks you want to do.
  • Page 75 Software With this program you can • InterVideo WinDVD Play DVD movies and video CDs (VCD). • RecordNow! Record data and music files. • Record a copy of an existing music or data CD to use on the PC. • Create customized music CDs from CDs in your collection, or from WAV, MP3, or WMA files.
  • Page 76 Getting Started Guide...
  • Page 77: Creating Dvd Movies

    Creating DVD Movies Your PC allows you to capture (copy), edit, and record your home movies in four easy steps by using the InterVideo WinDVD Creator models only). Capture: Take videos and pictures from digital camcorders, analog video devices, and Webcams, and then save them to your hard disk drive. Edit: Arrange and trim your files.
  • Page 78: Using The Preview Window

    Using the Preview Window The Preview window is located in the upper-left corner. It behaves differently for each task. Capture: Displays what your capture device is viewing. Edit: Plays back the selected video or displays the selected image. Add Menu: Displays what your menu and buttons look like. Using the Media Library The Media Library contains your video clips, images, and audio tracks.
  • Page 79: Capturing Digital Camcorder Video

    You may need to turn your device off and on again for the program to NOTE: detect it. If your PC has multiple video devices connected, they all appear on the Capture screen. Select the video source you would like to use. Capturing Digital Camcorder Video 1 Click Start, choose All Programs, InterVideo WinDVD, InterVideo WinDVD Creator, and then click InterVideo WinDVD Creator again.
  • Page 80: Capturing Analog Video

    Capturing Analog Video 1 Click Start, choose All Programs, InterVideo WinDVD, InterVideo 2 Click the Capture video into hard disk button. 3 Connect your VCR, television, or other input device to your composite or 4 Click your input source, click the wrench icon and select the Device 5 Select your composite or S-Video source in the Video Source drop-down 6 Click the Record button.
  • Page 81: Adding Images

    4 If you have already captured video for this project, drag and drop the video files from the Media Library to the Storyboard. If you have video files on your hard disk drive which you would like to add to this project, click the Drag and Drop button.
  • Page 82: Adding Audio Effects

    Adding Audio Effects 1 Click the Audio Library icon. 2 Click the Drag and Drop button to open the My Music folder on your 3 Select the audio files from your hard disk which you want to add to your audio 4 Drag and drop the audio files from the Audio Library to the video file of 5 A musical note icon appears in the bottom right corner of the video file to 6 To keep the audio track running for more than one video file, switch from...
  • Page 83: Adding A Menu

    Adding a Menu The Add Menu section turns your project interactive. It creates a menu theme and breaks your project into chapters. The menu theme can be your own images and music or a custom theme that comes with WinDVD Creator. 1 If your project is already open, click the Add Menu button.
  • Page 84: Recording Vhs Video Files Direct To Dvd

    Recording VHS Video Files Direct to DVD To record VHS video files direct to DVDs: 1 Connect your VCR or other analog video source to your composite or 2 Click Start, choose All Programs, InterVideo WinDVD, InterVideo 3 Select the Record video tape into DVD disc in one step button. 4 Insert a blank DVD into your drive.
  • Page 85: Troubleshooting

    Troubleshooting For help on general and miscellaneous problems you may be experiencing with your PC, refer to the following pages for possible solutions. For more detailed information, press the Help button on your keyboard, or click Start on the taskbar and select Help and Support.
  • Page 86: Cd-rom, Cd-rw, Dvd-rom, Or Dvd Writer Drive

    Audio Symptom Problem No sound is Volume is muted. produced. Volume is turned down. Speakers are turned off. Speaker cables are not properly connected. PC is in standby mode. A passive speaker system is being used. Headphones are plugged in. CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive Symptom Problem...
  • Page 87 CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive (continued) Symptom Problem Cannot remove a CD or The PC is turned off. DVD disc. Cannot create (burn) Problem with disc. a disc. Problem with drive. Problem with PC operation. Solution Turn on your PC and press the Eject button to extend the tray.
  • Page 88 CD-ROM, CD-RW, DVD-ROM, or DVD Writer Drive (continued) Symptom Problem Cannot add files to my RecordNow! creates a music CD. closed session music CD. Cannot add data to Wrong recording option my DVD. being used. Cannot play my music CD Problem with disc.
  • Page 89: Diskette (floppy) Drive (select Models Only)

    Diskette (Floppy) Drive (Select Models Only) Symptom Problem PC is unable to read A non-formatted diskette has the diskette (floppy been inserted. disk). Diskette is damaged. Diskette drive has failed. Diskette drive activity Diskette is improperly light stays on. inserted. Diskette drive is damaged.
  • Page 90: Hard Disk Drive

    Display (Monitor) If you encounter display (monitor) problems, refer to the documentation that came with your monitor and NOTE: to the common causes and solutions listed in this table. Symptom Problem Screen is blank, and Monitor power cable is not monitor power light connected to the monitor or is not lit.
  • Page 91: Hardware Installation

    You may need an updated driver for Windows XP. Contact the device vendor directly for an update. For HP peripherals, visit the HP Web site. Ensure that the device is properly and securely connected and that the pins in the connector are not bent down.
  • Page 92 Hardware Installation (continued) Symptom Problem New or existing device A hardware device conflict does not work after exists. installing a new device. Getting Started Guide Solution To resolve a device conflict, you may need to disable one of the devices or uninstall an old device driver: Click Start and click Control Panel.
  • Page 93: Internet Access

    Internet Access Symptom Problem Cannot connect to the Internet Service Provider Internet. (ISP) account is not set up properly. Modem is not set up properly. Web browser is not set up properly. Cannot automatically start You must log in to your ISP Internet programs.
  • Page 94: Keyboard And Mouse

    Keyboard and Mouse Symptom Problem Keyboard commands and Keyboard connector is not typing are not recognized properly connected. by the PC. Program in use has stopped responding to commands. Keyboard is damaged. Cursor will not move using The Num Lock key may the arrow keys on the be on.
  • Page 95 Keyboard and Mouse (continued) Symptom Problem Optical mouse does not The optical sensor uses the track cursor well. pattern of the surface to track the position of the cursor. Reflective surfaces, grooved surfaces, glass, or other see-through surfaces inhibit the ability of the sensor to track the cursor.
  • Page 96 Power Symptom Problem PC will not turn on PC is not securely connected to or start. an external power source. Green power supply light on back of PC is out. Monitor is not connected or is not on. Line voltage selection switch is not in the proper position for your country/region (115V /230V ).
  • Page 97: Index

    Index adding a menu, 77 adding images, 75 adjusting speaker volume, 80 America Online, troubleshooting, 87 appendable disc, 56 archiving files archiving files, 60 audio wizard, 38 automatic recording options burning CDs, 51 buttons cables, for connecting a TV, 41 cannot play DVD movie on DVD player, 82 cannot play music CD on stereo, 82...
  • Page 98 (6-connector), 37 capturing video, 82 Invalid system disk, 90 music titles do not appear, 82 Non-system disk or disk error, 90 connecting an HP Personal Media Drive to the PC, 26 commonly asked questions, 1 finding answers, 1 Help button, 15...
  • Page 99 Multi-channel Sound Manager, 32 multichannel speakers, 31 connecting 3-connectors, 32 selecting for 3-connector PC, 32 selecting for 6-connector PC, 35 using a microphone, 33 multiple session recording for DVD, 82 music about burning a music CD, 56 burning CD, 52 keyboard button, 15 playing with iTunes, 47 playing with Windows Media...
  • Page 100: Transferring Information To Your New Pc

    41 connecting a TV set, 41 disabling TV option, 44 viewing PC image on TV, 42 updating, system, 22 connecting an HP Personal Media Drive to the PC, 26 User button, 15 playing with Windows Media Player, 50 playing with WinDVD, 50...
  • Page 101 WinDVD, 33 control panel, 49 features, 69 playing DVD movies, 48 playing video CDs, 50 WinDVD Creator adding a menu, 77 adding audio effects, 76 adding images, 75 adding title effects, 76 adding transition effects, 76 capture, 71 capturing analog video, 74 capturing digital camcorder video, 73 capturing Web camera videos, 73...

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