Handling Error Messages - Canon i80 Series Quick Start Manual

Troubleshooting

Handling Error Messages

When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes
indicates the type of error that has occurred. Count the flashes and take the appropriate
action to correct the error.
Number of
Possible Cause
Flashes
Two flashes Printer is out of
paper
Three flashes Paper jam
Six flashes Print head not
installed
Seven flashes Defective print head Press the P P OWER button to turn off the printer, and press the P P OWER button again
Eight flashes Waste ink absorber*
almost full
Nine flashes Ink tank is not
installed
Ten flashes Low battery level
Eleven flashes A specified period
of time has lapsed
without receiving a
response from the
digital camera / The
digital camera
camcorder
connected is not
compatible with
this printer
Note P P OWER lamp flashes
alternately green and
orange
* The waste ink absorber absorbs ink used at cleaning and so on. When you experience this error, you must replace the
waste ink absorber and check the printer.
60
Reload paper and press the R R ESUME/CANCEL button.
If a paper jam occurs, clear the jammed paper, reload paper in the printer, then
press the R R ESUME/CANCEL button. See "P P aper Jams" on page 59.
Install print head.
to turn on the printer. If the same error occurs, the print head may be defective.
Contact the Customer Care Center.
The printer has a built-in waste ink absorber to hold the ink consumed during print
head cleaning. Eight flashes indicates that this absorber is nearly full.
Press the R R ESUME/CANCEL button to clear the error so printing can continue.
Contact the Customer Care Center.
If a black or color ink tank is not installed, install it. If all ink tanks are installed,
push the [PUSH] mark of each ink tank to see if it has snapped firmly into place.
Follow the procedure below.
1. Turn off the printer.
2. Connect the supplied universal AC adapter or load a charged battery.
3. Turn on the printer.
Note For details on handling of the battery, refer to the LK-51 User's
Guide.
Disconnect the camera cable, press the printer's R R ESUME/CANCEL button and
reconnect the cable.
If the error is still unresolved, there is a possibility that you are using a digital
camera or digital video camcorder that is not supported by this printer. Use digital
cameras or video camcorders that are compatible with this printer.
An error that requires contacting the Customer Care Center may have occurred.
Disconnect the printer cable from the printer, and then turn the printer off and
unplug the printer from the power supply. Reconnect the printer cable, and then
plug the printer back in and turn the printer back on after leaving it about 10
minutes. If the problem remains, contact the Customer Care Center.
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