Paper Does Not Feed Properly - Canon i80 Series Quick Start Manual

Problem Possible Cause
Printer Does Not The message
Start or Printer "Cannot write to the
Stops During XXX port" is
Print Jobs displayed
(continued)
Cannot Print to Incorrect page size
End of Job selected
Not enough free
space on hard disk
During infrared
communication,
infrared rays were
interrupted or
another infrared
communication unit
is operating nearby

Paper Does Not Feed Properly

Problem Possible Cause
Paper Does Not Inappropriate paper
Feed Properly type used
Paper feed roller is
dirty
Paper Jams
If the infrared port is not selected as the print port of the printer driver, the
message "Cannot write to the xxx port" (xxx is the name of the printer port) is
displayed and printing does not start. Select the I I R port (L L PT3 port in Windows Me/
Windows 98) and retry printing.
See "P P rinting Data through Infrared Communication" on page 11.
Ensure that the page size setting matches the size of the paper loaded in the
printer:
- Check the Paper Size setting from within your application to ensure that it
matches the size of the paper loaded.
- Check the P P age Setup tab in the Printer Properties dialog box (for Windows) or
the P P age Setup dialog box (for Macintosh) to ensure that it matches the size of
the paper loaded.
Your operating system may be out of free disk space.
Check the available space on your computer's hard disk.
If infrared communication between the infrared ports of the printer and computer
or PDA is interrupted by any obstacle for ten seconds or longer during printing, the
paper on which data is being printed is ejected and the printer is reset. Remove
the obstacle and retry printing.
If another infrared communication unit is operating nearby, printing can stop due
to interference. When printing a document through infrared communication, do
not operate other infrared communication units like a television remote control.
See "P P rinting Data through Infrared Communication" on page 11.
• Check to see if the paper you are printing on is too thin or curled.
See "P P rint Media to Avoid" on page 3.
• Check if the paper exceeds the load limit mark. If it exceeds, load less paper.
See "L L oad the paper." on page 4.
Follow the steps described below to clean the paper feed rollers.
If envelopes or post cards do not feed properly, even after correcting any paper
curl, clean the paper feed roller.
1. Ensure that the printer is turned on and there is no paper loaded in the printer.
2. Hold the R R ESUME/CANCEL button down and release after the P P OWER lamp
flashes three times.
The paper roller rotates as it cleans.
Repeat this cleaning operation one more time.
3. Load a sheet of plain paper in the printer.
4. Hold the R R ESUME/CANCEL button down and release after the P P OWER lamp
flashes three times, then feed the sheet of paper.
1. Gently pull the jammed paper out of the sheet feeder slot or the paper output
slot, whichever is easier.
• If the paper tears and some of it is left in the printer, turn the printer off, then
open the print head cover and remove the piece of paper. Do not touch
internal parts in the printer. If you cannot reach or remove the torn paper, do
not attempt to disassemble the printer yourself. Contact the Customer Care
Center.
• If you cannot extract the paper, turn the printer off, and then turn it back on.
The remaining paper will be ejected automatically.
2. Close the print head cover and reload the paper into the sheet feeder, then
press the R R ESUME/CANCEL button on the printer.
Troubleshooting
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