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AlphaCom User Guide
IP & Analog Master Stations
MANUAL
A100K10602

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  • Page 1 AlphaCom User Guide IP & Analog Master Stations MANUAL A100K10602...
  • Page 2: Table Of Contents

    Contents 8.3 Call Forwarding from Own Station ........20 8.4 Follow Me - Forwarding from Remote Station ....20 1 Introduction ..................4 9 Reminder / Wake-Up Call ............21 2 Station Models...................5 10 RE-DIALING ..................21 2.1 IP Desktop Master Station ............5 11 Call Request ..................
  • Page 3: Introduction

    Introduction Station Models AlphaCom E/XE is a powerful and flexible communication exchange/server IP Desktop Master Station designed to provide Critical Communication over IP (CCoIP) and serve a wide Indicator LED & range of applications. Handset Loudspeaker olume ontrol The information in this document pertains to all Vingtor-Stentofon IP/Analog Master Stations with or without display, including IP/Analog Desk Master stations, CRM-V &...
  • Page 4: Vmp-D619/Vmp-D619B Analog Desktop Master Station

    VMP-D619/VMP-D619B Analog Desktop Master Station TFIE-1/TFIX-1 Turbine IP Station Information isplay Indicator LED Privacy elector Handset Direct Access Keys (DAK) Dialing eys Cancel Loudspeaker Manual pe ch Microphone irection ontrol Dual Display IP/Analog Station Loudspeaker Volume ontrol Indicator LED Direct Access Keys (DAK) Privacy utton DAK nformation isplay...
  • Page 5: Making Intercom Calls

    Making Intercom Calls To set the station to Private mode for Analog Master stations: Starting and Ending a Handsfree Call ● Slide the privacy switch to the left across to PRIVATE. To call another station: ● Dial the number of the station To set the station to Private mode for the Dual Display or, if the number has been pre-programmed: station:...
  • Page 6: Calling To And From Noisy Environments

    Calling To and From Noisy Environments If Someone is Not at his Station If there is disturbing background noise: Sometimes, the person you’re calling may not be present at his/her station. ● Press M and hold while you speak. In this situation, you have several options: ●...
  • Page 7: Searching For A Person

    Searching for a Person Recall - Recording before Calling The recall function is available as from AMC software Making a Group Call - Voice Paging version 11, and requires an Audio Messaging license. Default directory numbers for “recall” broadcast: You can search for somebody by making a Group Call from any station if this function is not disabled in the exchange.
  • Page 8: Priorities

    Priorities Absence Messages This feature requires additional equipment in the ex- Priority Features change for voice messages. Your station can be assigned one of several priority ) The message numbers are factory default settings and may features. Please consult your VINGTOR-STENTOFON have been changed in your installation.
  • Page 9: Leaving An Absence Message From A Remote Station

    Voice / Text Messages Leaving an Absence Message from a Remote Station This feature requires additional equipment for voice messages. If you are at another station and you want to leave an absence message on your own station: ) The message numbers are factory default settings and may have been changed in your installation.
  • Page 10: Playing Back / Deleting Messages

    Playing Back / Deleting Messages Voice Help If you have received messages, the LED indicator on This feature requires additional equipment..the station will flash and you will hear a beep at regular The intercom station has a built-in system of voice help Call home intervals.
  • Page 11: Call Forwarding From Own Station

    Reminder / Wake-Up Call Call Forwarding from Own Station To forward your calls to a remote station: To set the reminder time that is within 24 hours: ● Dial 71 + remote station number + M. ● Dial 7883 + hour, minutes (7883 + hhmm) All calls to your station will now be forwarded to the re- mote station and the message “Call Forwarded”...
  • Page 12: Call Request

    Call Request Radio / Music Programs To make a Call Request: This feature requires additional audio sources. The radio ● Dial 623 + the station number channels, music or internal programs available will de- pend on your installation. You will hear a voice message: “Your call is registered.
  • Page 13: Turning On/Off Programs To Other Stations

    Conferencing 12.4 Turning On/Off Programs to Other Stations There are two types of conferences available, namely Simplex (Push-To-Talk) and Duplex (Handsfree). To set up a program to another station: 13.1 Simplex Conference (Push-To-Talk) ● Dial 74 + station number + program number There are 50 simplex conference channels available with To turn off a program at another station: the default numbers ranging from 8201 to 8250.
  • Page 14: Door Opening

    Telephone Calls To include other stations while in conference: ● Dial 56 + station number This feature requires additional equipment. If you have a telephone gateway installed, you can reach You can include/exclude stations/groups remotely by di- telephone subscribers with both internal and external aling the numbers 74 and 75 as you do in setting up pro- numbers from your intercom station.
  • Page 15: Calling From A Telephone To An Intercom Station

    Paging 15.3 Calling From a Telephone To an Intercom Station This feature requires additional equipment. The pagers The telephone interface is set up to allow either direct are connected to the AlphaCom exchange/server. calls to one specific intercom station or two-step calls to the intercom station you choose.
  • Page 16: Paging Without Answer Option

    16.2 Paging Without Answer Option 16.4 Answering Paging (Meet Me) To send the station number as a text message: If you have been paged with an answer option, there are 2024 different ways of answering, depending on the pager 1. Dial the intercom station number. type and the exchange programming.
  • Page 17: Display Information

    Display Information 2. Confirm the desired main function by pressing [Ok]. 610 Group menu – The secondary menu will then be shown. 17.1 Information Display 3. Scroll up/down the secondary menu and confirm by The IP Master stations have displays with 4 lines and 20 pressing [Ok].
  • Page 18: Name Search In Subscriber Directory

    Programming Direct Access Keys - DAK 17.5 Name Search in Subscriber Directory For IP and Dual Display stations: The DAKs provide single-touch, immediate access to 9537 AlphaNumSrch The [Name] selection button is used to open and search your most frequently used directory numbers and func- for a number in the subscriber directory.
  • Page 19: Direct Access Key Display Information

    LED Indications for CRM-V Station 18.3 Direct Access Key Display Information The CRM-V station has 4 DAKs (D1 to D4) and each DAK Dual Display Station has two corresponding LED indicators - one red and one The Direct Access Key functions are shown on a display green.
  • Page 20: Led Indications For Turbine Tfie & Tfix

    User Quick Reference LED Indications for Turbine TFIE & TFIX Functions Actions Programming Direct Access Keys 784 + number + press DAK Make a call Dial subscriber number High background noise level Press M when you speak Power LED - Green End a call Re-dial 9532...
  • Page 21 Zenitel and its subsidiaries assume no responsibility for any errors that may appear in this publication, or for damages arising from the information therein. VINGTOR- STENTOFON products are developed and marketed by Zenitel. The company’s Quality Assurance System is certified to meet the requirements in NS-EN ISO 9001. Zenitel reserves the right to modify designs and alter specifications without notice.

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