Cd-Rom, Cd-Rw, Or Dvd-Rom - HP Compaq Presario,Presario 5013 Quick Start Manual

CD-ROM, CD-RW,
or DVD-ROM
Symptom

CD-ROM, CD-RW, or DVD-ROM

drive cannot read a disc or
takes too long to start.
Recording audio CDs is difficult
or impossible.
8-6 N S H ?
EED OME ELP
Problem
CD has been inserted upside-
down.
The DVD-ROM drive will take longer
to start because it has to determine
the type of media being played,
such as audio or video.
CD or DVD disc is dirty.
Windows does not detect CD-ROM
or DVD-ROM driver.
Wrong or poor quality media type.
Note: See online Help in the Easy CD Creator software for detailed
troubleshooting tips.
Solution
Re-insert the CD with the label
facing up.
Wait at least 30 seconds to let the
DVD-ROM drive determine the type
of media being played. If the disc
still does not start, read the other
solutions listed in this topic.
Clean CD or DVD with a CD cleaning
kit, available from most computer
stores.
1. On the Windows taskbar, click
Start, point to Settings, and
then click Control Panel. The
Control Panel window is
displayed.
2. Double-click the System
icon. The System Properties
dialog box is displayed.
3. Click the Device Manager tab.
4. Click the plus sign
the CD or DVD drive, and select
the installed driver.
5. Click the Remove button, and
click OK twice.
6. Restart your computer, and
let Windows detect the CD or
DVD driver.
Verify that you are using the correct
media for the drive.
Try a different brand of media.
Quality varies widely between
manufacturers.
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ETTING TARTED