Internet Access - HP Compaq Presario,Presario 5013 Quick Start Manual

Internet Access

Symptom
Cannot connect to the Internet.
Cannot automatically launch
Internet programs.
Internet takes too long to
download Web sites.
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Y RESARIO ETTING TARTED
Problem
Internet Service Provider (ISP)
account is not set up properly.
Modem is not set up properly.
Web browser is not set up
properly.
You must log in to your ISP before
some programs will start.
Modem is not set up properly.
Solution
Verify Internet settings or contact
your ISP for assistance.
Reconnect the modem, verifying the
following connections: telephone line
to telephone (for external phone sets)
and telephone line to wall jack (from
computer to wall).
Verify that the Web browser is
installed and set up to work with your
ISP.
Log in to your ISP and launch the
desired program.
Verify that the correct modem speed
and COM port are selected:
1. Click Start and point to Settings.
2. Click Control Panel. The Control
Panel window is displayed.
3. Double-click Modems. Windows
detects the modem(s) you have
installed.
4. Click the Properties button.
An identification window
is displayed.
5. Verify that the correct modem
port is set and the maximum
speed of your modem is
selected. Reset these
settings if necessary.
6. Click OK to close the
identification window.
7. Click Close to close the Modems
Properties Window.
P
8. Click the Close
upper-right corner of the Control
Panel window to return to the
Windows desktop.
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