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Troubleshooting Without Diagnostics
Solving Diskette Problems (Continued)
Problem
Diskette drive cannot read
a diskette.
"Invalid system disk"
message is displayed.
Cannot Boot to Diskette.
Solving Hard Drive Problems
Solving Hard Drive Problems
Problem
Hard drive error occurs.
Disk transaction problem.
Drive not found (identified).
D–6
Cause
Diskette is not
formatted.
You are using the wrong
diskette type for the
drive type.
You are reading the
wrong drive.
Diskette is damaged.
A diskette that does not
contain the system files
needed to start the
computer has been
inserted in the drive.
Diskette error has
occurred.
Diskette is not bootable.
Diskette boot has been
disabled in Computer
Setup.
Removable media boot
has been disabled in
Computer Setup.
Diskette MBR validation
is enabled.
Cause
Hard disk has bad
sectors or has failed.
Either the directory
structure is bad or there
is a problem with a file.
Loose cable.
360201-002
Solution
Format the diskette.
Check the type of drive that you
are using and use the correct
diskette type.
Check the drive letter in the path
statement.
Replace the diskette with a new one.
When drive activity stops, remove
the diskette and press the
Spacebar. The computer should
start up.
Restart the computer by pressing the
power button.
Replace with a bootable diskette.
Run Computer Setup and enable
diskette boot in Storage > Boot
Order.
Run Computer Setup and enable
Removable Media Boot in
Storage > Storage Options.
Run Computer Setup and disable
Diskette MBR Validation in
Storage > Storage Options.
Solution
Use a utility to locate and block
usage of bad sectors. If necessary,
reformat the hard disk.
In Windows XP, right-click Start,
click Explore, and select a drive.
Select File > Properties > Tools.
Under Error-checking, click
Check Now.
Check cable connections.
Service Reference Guide, dc5000
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