Service reference guide - hp compaq dx7400 business pc (199 pages)
Summary of Contents for HP Compaq dc5000 SFF
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Hardware Reference Guide HP Compaq Business Desktop dc5000 Small Form Factor Model Document Part Number: 359513-001 January 2004 This guide provides basic information for upgrading this computer model.
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Adobe, Acrobat, and Acrobat Reader are trademarks or registered trademarks of Adobe Systems Incorporated. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Standard Configuration Features The HP Compaq Small Form Factor features may vary depending on the model. For a complete listing of the hardware and software installed in the computer, run the Diagnostics for Windows utility. Instructions for using this utility are provided in the Troubleshooting Guide on the Documentation CD.
Optical Drive (CD-ROM, CD-R/RW, DVD-ROM, DVD +R/RW, or CD-RW/DVD Combo Drive) Microphone Connector Headphone Jack USB (Universal Serial Bus) Ports Hard Drive Activity Light Power On Light Power Button Optical Drive Activity Light Optical Drive Eject Button www.hp.com Hardware Reference Guide...
F10 setup, refer to the Computer Setup (F10) Utility Guide on the Documentation CD. Hardware Reference Guide n RJ-45 Network Connector l Parallel Connector c Monitor Connector h Headphone/Line-Out Connector Line-In Audio Connector Microphone Connector www.hp.com Product Features...
Used in combination with another key; its effect depends on the application software you are using. Used (like the right mouse button) to open pop-up menus in a Microsoft Office application. May perform other functions in other software applications. www.hp.com Hardware Reference Guide...
Locks the computer if you are connected to a network domain, or allows you to switch users if you are not connected to a network domain. Launches the Run dialog box. Launches the Utility Manager. Activates the next Taskbar button. www.hp.com Product Features...
Each computer has a unique serial number that is located on the top cover or the back panel of the computer. Keep this number available for use when contacting customer service for assistance. Serial Number Location www.hp.com Hardware Reference Guide...
Ä CAUTION: Before removing the computer access panel ensure that the computer is turned off and that the power cord is disconnected from the electrical outlet. Hardware Reference Guide Hardware Upgrades Appendix F, “Electrostatic Discharge” www.hp.com...
The Small Form Factor computer can be used in either a minitower or desktop configuration. To use it in the minitower configuration, you must purchase a tower stand from HP (part number 316593-001). Ä CAUTION: If the computer is in the desktop configuration, ensure at least 4 inches (10.2 cm) of space on all sides of the computer remains clear...
Removing the Computer Access Panel Hardware Reference Guide then turn off any external devices. computer, and disconnect any external devices. hold the latch 1 to release the computer access panel. then lift the access panel up and off the chassis. www.hp.com Hardware Upgrades...
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To re-install the front bezel, insert the two bezel bottom tabs, then rotate the front bezel forward to snap the three tabs on the top of the bezel in place. top of the bezel, then pull the bezel 2 away from the chassis. www.hp.com Hardware Reference Guide...
CAS latency 2 or 2.5 (CL = 2 or CL = 2.5) contain the mandatory JEDEC SPD information 128Mbit, 256Mbit, and 512Mbit non-ECC memory technologies single-sided and double-sided DIMMS DIMMs constructed with x8 and x16 DDR devices; DIMMs constructed with x4 SDRAM are not supported www.hp.com Hardware Upgrades...
XMM1 and are adding a second DIMM, it is recommended that you install an identical DIMM into the XMM3 socket. If you are populating all four DIMM sockets, use identical DIMMs in each socket. Otherwise, the system will not operate in dual channel mode. www.hp.com Hardware Reference Guide...
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Sockets XMM3 and XMM4 operate in memory channel B. DIMM Socket Locations Item Hardware Reference Guide Description DIMM socket XMM4, Channel B DIMM socket XMM3, Channel B DIMM socket XMM2, Channel A DIMM socket XMM1, Channel A www.hp.com Hardware Upgrades Socket Color Blue Black Blue Black...
3. Remove the computer access panel and front bezel. Ä CAUTION: Check the position of all cables and wires before raising or lowering the Easy Access drive bay to prevent damage. Appendix F, “Electrostatic Discharge” then turn off any external devices. any external devices. www.hp.com Hardware Reference Guide...
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4. Rotate the Easy Access drive bay to an upright position. Rotating the Easy Access Drive Bay 5. Locate the memory module sockets. Å WARNING: To reduce risk of personal injury from hot surfaces, allow the internal system components to cool before touching. Hardware Reference Guide www.hp.com Hardware Upgrades...
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7. Push the module down into the socket, ensuring that the module 2-10 the memory module into the socket 2. is fully inserted and properly seated. Make sure the latches are in the closed position 3. www.hp.com Hardware Reference Guide...
4. Identify the slot into which you want to insert the expansion card. Hardware Reference Guide install. not to pinch the cables in the chassis when lowering the Easy Access drive bay. then turn off any external devices. any external devices. www.hp.com Hardware Upgrades 2-11...
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5. Release the slot cover retention latch 1 that secures the slot 6. Remove the slot cover by sliding the slot cover up and pulling it Removing the Expansion Slot Cover 2-12 covers by pulling the latch up. toward the inside of the chassis 2. www.hp.com Hardware Reference Guide...
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Insert the metal slot cover in the open slot, then push the expansion slot latch down to secure the slot cover in place. www.hp.com Hardware Upgrades 2-13...
80-conductor IDE cable. Install guide screws to ensure the drive will line up correctly in the drive cage and lock in place. HP has provided extra guide screws (four 6-32 standard screws and four M3 metric screws), installed in the front of the chassis, behind the bezel. The hard drive uses 6-32 standard screws.
3.5-inch device bezel (PN 316008-001). To verify the type, size, and capacity of the storage devices installed in the computer, run Computer Setup. Refer to the Computer Setup (F10) Utility Guide for more information. Hardware Reference Guide www.hp.com Hardware Upgrades 2-15...
6. Return the Easy Access drive bay to the down position. 2-16 then turn off any external devices. any external devices. end of the audio cable should remain connected to the audio connector on the system board. www.hp.com Hardware Reference Guide...
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To replace the drive, reverse the removal procedures. ✎ When replacing the drive, transfer the four screws from the old drive to the new one. The screws take the place of drive rails. Hardware Reference Guide and hold. drive out of the computer. www.hp.com Hardware Upgrades 2-17...
Longer screws can damage the internal components of the drive. ✎ When replacing the drive, transfer the four screws from the old drive to the new one. The screws take the place of drive rails. Installing Guide Screws in the Optical Drive 2-18 drive. www.hp.com Hardware Reference Guide...
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3. Position the guide screws on the drive into the J-slots in the drive bay 1. Then, slide the drive toward the rear of the computer 2. Installing the Optical Drive ✎ The drive release latch automatically locks in place when installing a drive. Hardware Reference Guide www.hp.com 2-19...
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2-20 connect the flat ribbon cable and audio cable to the system board. rear of the optical drive. not to pinch the cables in the chassis when lowering the Easy Access drive bay. www.hp.com Hardware Reference Guide...
4. Raise the Easy Access drive bay to the upright position. 5. Disconnect the power cable and data cable from the back of the Hardware Reference Guide then turn off any external devices. any external devices. drive. www.hp.com Hardware Upgrades 2-21...
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6. Press and hold the drive release latch 1. 7. Slide the drive to the right of the bay 2, then pull the drive from Removing the Hard Drive 8. To install a hard drive, reverse the above procedure. 2-22 the bay 3. www.hp.com Hardware Reference Guide...
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Hardware Upgrades 9. Connect the power cable 1 and data cable 2 to the hard drive. Connecting the Data Cable and Power Cable Hardware Reference Guide www.hp.com 2-23...
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Restore Plus! CD. When the restore process has completed, reinstall any personal files that you backed up before replacing the hard drive. 2-24 system board connector 1. www.hp.com Appendix B, “PATA Hard Drive Hardware Reference Guide...
(PN 316006-001). If you are installing a 3.5-inch device other than a diskette drive or hard drive, you must install the 3.5-inch device bezel (PN 316008-001). Contact an authorized HP reseller or service provider to order the appropriate bezel when reconfiguring the computer. ✎...
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1. Turn off the computer properly through the operating system, 2. Disconnect the power cord from the power outlet and disconnect 3. Remove the computer access panel and front bezel. 2-26 then turn off any external devices. any external devices. www.hp.com Hardware Reference Guide...
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4. Remove the diskette drive bezel by pushing the tab inward 1 and pulling the diskette drive bezel 2 away from the front bezel. ✎ The type of bezel will vary depending on the computer configuration. Removing the Diskette Drive Bezel Hardware Reference Guide www.hp.com 2-27...
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Slide the drive 2 toward the back of the drive cage until the front screws are aligned with the front J-slots. Then lower the front of the drive. Continue to slide the drive all the way back until it locks into place. www.hp.com Hardware Reference Guide...
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If you are installing a 3.5-inch device other than a diskette drive or hard drive, you must install the 3.5-inch device bezel (PN 316008-001). Contact an authorized HP reseller or service provider to order the appropriate bezel when reconfiguring the computer.
✎ If the computer is in the desktop configuration, ensure at least 4 inches (10.2 cm) of space on all sides remains clear and free of obstructions. HP Compaq dc5000 Small Form Factor Desktop Dimensions Height Width Depth (depth will increase if the computer is...
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Specifications HP Compaq dc5000 Small Form Factor Power Supply Operating Voltage Range Rated Voltage Range Rated Line Frequency ✎ This system utilizes a passive power factor corrected power supply when used in the 230V mode. This allows the system to pass the CE mark requirements for use in the countries of the European Union.
Using the Cable-Select Feature with Parallel ATA (PATA) Devices Optional drives are available from HP in kits that include a special drive cable. The configuration of the drive employs a cable-select feature that identifies the drive as device 0 (primary drive) or device 1 (secondary drive).
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Hard drives use 6-32 standard guide screws. Four extra guide screws are installed on the hard drive bracket under the access panel. HP-supplied standard screws are silver. If only one device is connected to a cable, that device must be attached to the end (Device 0) connector.
Do not attempt to recharge the battery. Do not expose to temperatures higher than 60° C (140º F). Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or water. Replace the battery only with the HP spare designated for this product. www.hp.com...
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Disconnect the power cord from the power outlet and disconnect any external devices. Then remove the computer access panel. complete the following instructions to replace the battery. a. Lift the battery out of its holder. www.hp.com Hardware Reference Guide...
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The battery holder automatically secures the battery in the proper position. a. To release the battery from its holder, squeeze the metal clamp that extends above one edge of the battery. b. When the battery pops up, lift it out. www.hp.com Battery Replacement...
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Push the other edge down until the clamp snaps over the other edge of the battery. setups, using Computer Setup. Refer to the Computer Setup (F10) Utility Guide. www.hp.com Hardware Reference Guide...
✎ If present, insert the cable lock in the location shown below. The cable lock can also be inserted in the secondary hole highlighted below. Installing a Cable Lock Hardware Reference Guide Security Lock Provisions www.hp.com...
Installing the Port Security Bracket 1. Insert the tabs on the bottom half of the port security bracket into Hardware Reference Guide Port Security Bracket the slots on the back of the chassis 1 and rotate the bracket toward the chassis 2. www.hp.com...
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Port Security Bracket 2. Connect the cables to the computer. www.hp.com Hardware Reference Guide...
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4. Slide the computer access panel back 2 about 0.5 inch (1.25 cm), Hardware Reference Guide hold the latch 1 to release the computer access panel. then lift the access panel up and off the chassis. www.hp.com Port Security Bracket...
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Port Security Bracket 5. Position the top of the port security bracket over the cables rotate the bracket into place 2. www.hp.com Hardware Reference Guide...
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Port Security Bracket 6. Replace the computer access panel. Hardware Reference Guide www.hp.com...
1. On the top of the computer, locate the cover latch. Pull up and 2. Slide the computer access panel back 2 about 0.5 inch (1.25 cm), hold the latch 1 to release the computer access panel. then lift the access panel up and off the chassis. www.hp.com Hardware Reference Guide...
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Port Security Bracket 3. Rotate the top of the bracket away from the chassis. Hardware Reference Guide www.hp.com...
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Port Security Bracket 4. Disconnect the cables from the computer. www.hp.com Hardware Reference Guide...
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Port Security Bracket 5. Push on the tabs to release the bottom of the bracket from the chassis 1. Rotate the bracket away from the chassis 2. Hardware Reference Guide www.hp.com...
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Port Security Bracket E-10 www.hp.com Hardware Reference Guide...
Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a minimum of 1 megohm +/- 10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin. www.hp.com...
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HP authorized dealer, reseller, or service provider. ✎ For more information on static electricity, contact an HP authorized dealer, reseller, or service provider. Use heelstraps, toestraps, or bootstraps at standing workstations. Wear the straps on both feet when standing on conductive floors or dissipating floor mats.
Never restrict the airflow into the computer by blocking the front vents or air intake. Do not place the keyboard, with the keyboard feet down, directly against the front of the desktop unit as this also restricts airflow. Keep the computer away from excessive moisture, direct sunlight, and extremes of heat and cold.
■ Safety If any object or liquid falls into the drive, immediately unplug the computer and have it checked by an authorized HP service provider. Do not move the drive during operation. This may cause it to malfunction during reading.
Do not use a diskette on which you have stored or plan to store data. the computer. their power sources, then from the computer. packing boxes or similar packaging with sufficient packing material to protect them. in this guide. www.hp.com Appendix A,...
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Routine Computer Care and Shipping Preparation www.hp.com Hardware Reference Guide...
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2–12 front bezel, removing 2–4 front panel components 1–2 function keys 1–4 guidelines battery replacement C–1 computer care G–1 drive installation 2–14 optical drive G–2 shipping preparation G–3 hard drive 3.5-inch 2–25 activity light 1–2 www.hp.com Index F–1 2–13 Index-1...
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E–6 RJ-45 connector 1–3 routine care G–1 security lock provisions D–1 serial connector 1–3 Hardware Reference Guide serial number location 1–6 shipping preparation, guidelines G–3 status lights 1–4 USB 1–2 1–3 Windows Logo key 1–5 www.hp.com Index Index-3...