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POST Error Messages
Screen Message
Invalid Electronic Serial
Number.
ECC Multiple Bit Error
Detected in Memory
Module.
Parity Check 2.
Service Reference Guide, dc5000
Probable Cause
Electronic serial number
has become corrupted.
Chipset has detected
more than one bad bit in
a 64-bit quadword of the
memory array.
Parity RAM failure.
360201-002
POST Error Messages
Recommended Action
Run Computer Setup. If Setup already
has data in the field or will not allow the
serial number to be entered, download
from http://www.hp.com and run
SP5572.EXE (SNZERO.EXE).
Run Computer Setup and try to enter
serial number under Security, System ID,
then save changes.
Replace the memory module.
Run Computer Setup and Diagnostic
utilities.
C–7
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