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2.3.2 Installing Diagnostics for Windows
If Diagnostics for Windows is not preloaded, you can download the Diagnostics for Windows
SoftPaq from the following Web site:
http://www.hp.com/support/files
Once the software has been downloaded onto the hard drive it may be installed by performing
these steps:
1. Close all Windows applications.
2. Install the Diagnostics for Windows utility:
❏
In Windows XP, select Start > Setup Software icon. Select Diagnostics for Windows
> Next button, then follow the instructions on the screen.
❏
If the Setup Software icon is not on the Desktop or in the Start menu, run the Setup
program from the C:\CPQAPPS\DIAGS directory or select Start > Run and type the
following in the command line: C:\CPQAPPS\DIAGS\SETUP.
3. Click Next to install Diagnostics for Windows.
4. After the program has finished installing, you may be prompted to restart the computer, or it
may automatically restart. If prompted, click Finish to restart the computer or Cancel to exit
the program. You must restart the computer to complete the installation of Diagnostics for
Windows.
✎
If you want to upgrade an existing version of Diagnostics for Windows installed on the computer,
http://www.hp.com/support/files
visit
software and download the latest version. Execute the downloaded file and select Repair to
update the installed version. This will cause the new version to overwrite the old version.
2.3.3 Using Categories in Diagnostics for Windows
To use categories:
1. Click Start > HP Information Center > Diagnostics for Windows. You can also select the
Diagnostics for Windows icon, located in the Control Panel.
The screen displays the overview of the computer hardware and software.
❏
In Windows 2000 Professional, select Start > Settings > Control Panel, then select
Diagnostics for Windows.
❏
In Windows XP Home and Windows XP Professional, select Start > Control Panel >
Performance and Maintenance, then select Diagnostics for Windows.
2. For specific hardware and software information, select a category from the Categories
pull-down menu or the appropriate icon on the toolbar.
✎
As the cursor moves over the toolbar icons, the corresponding category name is displayed.
3. To display more detailed information in a selected category, click More in the Information
Level box in the lower left corner of the window or click Level at the top of the screen and
select More.
Service Reference Guide, dc5000
and click on an applicable product. Locate the desired
360201-002
Setup Utilities and Diagnostics Features
2–13
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