Received Fax Quality Is Poor; Received Fax Is Not Printed - Epson WF-C8690 User Manual

• If you are sending a fax using the scanner glass, make sure your original is placed correctly and that
the correct paper size is selected on the control panel.
• Clean the scanner glass and document cover.
Parent topic:
Related tasks
Cleaning Your Product
Placing Originals on the Scanner Glass

Received Fax Quality is Poor

If you receive a poor quality fax, try these solutions:
• Try enabling the error correction mode (ECM) setting.
• Contact the fax sender and ask them to send the fax in a higher resolution.
• Try reprinting the received fax.
Parent topic:
Related references
Fax Sending Options
Basic Settings - Fax
Related tasks
Cleaning Your Product

Received Fax is Not Printed

If a received fax is not printed, try these solutions:
• Make sure the product is free of errors. The product cannot print received faxes if an error has
occurred with the product, such as a paper jam.
• If the product has been set to save received faxes in the product's memory or inbox, received faxes
are not automatically printed. Check the Receive Settings options on the product control panel and
change them, if necessary.
Parent topic:
Related references
Receive Settings - Fax
Solving Faxing Problems
Solving Faxing Problems
Solving Faxing Problems
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