Technical Support; International; North America - ATEN CS1188H-AT-E User Manual

ATEN Secure KVM User Manual

Technical Support

International

For online technical support – including troubleshooting and
documentation: http://eservice.aten.com
For telephone support, See Telephone Support, page iv:

North America

Email Support
Online Troubleshooting
Technical Documentation
Support Software Updates
Telephone Support
When you contact us, please have the follo wing informat ion ready beforehand:
Product model nu mber, serial nu mber, and date of purchase.
Your co mputer configuration, including operating system, rev ision level,
expansion cards, and software.
Any error messages displayed at the time the error occurred.
The sequence of operations that led up to the error.
Any other information you feel may be of help.
support@aten-usa.com
http://www.aten-usa.com/support
1-888-999-ATEN ext 4988
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