Compaq Armada V300 Series Reference Manual page 167

appendix
If you cannot solve a problem using the troubleshooting chapter,
you may need to call technical support. To receive the fastest
possible solution when you call, follow the instructions in
Chapter 15 to run the Compaq diagnostics utilities. Have the
following available when you call:
The computer
Serial number on the bottom of the computer
Purchase date on invoice
Conditions under which the problem occurred
Error messages that occurred
Hardware configuration
Type of printer connected
Hardware and software you are using
Product identification number (PIN), which you entered
when you set up the computer. (Click StartÆSettingsÆ
Control PanelÆSystemÆGeneral tab. Your PIN number is
below your name.)
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