Modem loses
connection
Troubleshooting
Continued
Call Waiting may be
interfering with the
connection.
Another device on
your telephone line
may be causing
interference.
Hibernation was
initiated; the computer
reached a low-battery
or critical low-battery
condition.
Your service provider
may have an inactivity
timeout.
Disable Call Waiting
before dialing.
For information about
disabling Call Waiting,
consult your operating
system documentation.
To obtain the disable call
waiting code for your
dialing area, consult your
local telephone service
provider.
Hang up an extension
telephone and
disconnect any other
devices that may be
using the same
telephone line, then
redial.
1. Restore power, if
necessary.
2. Slide the power switch
to exit Hibernation, if
necessary.
3. Restart the
communications
software application.
Ask your service provider
if idle time on the line
terminates the
connection.