Lexmark CX522 User Manual page 258

Troubleshooting
Action
Step 2
a
Match the paper size setting and the paper loaded in the tray.
b
Copy the document or photo.
Is the document or photo copied correctly?
Poor copy quality
Action
Step 1
a
Clean the scanner glass and the ADF glass with a damp, soft,
lint‑free cloth. If your printer has a second ADF glass inside the
ADF, then also clean that glass.
For more information, see
173.
b
Make sure that the document or photo is loaded facedown on
the upper left corner of the scanner glass.
c
Copy the document or photo.
Is the copy quality satisfactory?
Step 2
a
Check the quality of the original document or photo.
b
Adjust the scan quality settings.
c
Copy the document or photo.
Is the copy quality satisfactory?
Scan job was not successful
Action
Step 1
Check the cable connections.
a
Make sure that the Ethernet or USB cable is securely connected
to the computer and the printer.
b
Resend the scan job.
Is the scan job successful?
"Cleaning the scanner" on page
Yes No
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
258
customer
customer