Contents Chapter 1: About this document....................7 Chapter 2: System overview......................8 Front view of the system..............................8 Left control panel view..............................11 Right control panel...............................12 Rear view of the system..............................13 Inside the system................................16 Locating the Express Service Code and Service Tag....................17 System Information label..............................18 Rail sizing and rack compatibility matrix........................21 Chapter 3: Initial system setup and configuration................22...
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Installing the intrusion switch...........................40 Drives....................................41 Removing a drive blank...............................41 Installing the drive blank............................42 Removing the drive carrier............................42 Installing the drive carrier............................43 Removing the drive from the drive carrier......................44 Installing the drive into the drive carrier........................45 Cable routing..................................46 Drive backplane..................................49 Drive backplane................................49 Removing the drive backplane..........................51...
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Storage controller card..............................99 Removing the mini PERC card air shroud......................99 Installing the mini PERC card air shroud......................100 Removing the internal mini PERC card......................... 101 Installing the Internal mini PERC card........................102 System battery ................................103 Replacing the system battery..........................103 Optional internal USB memory key..........................
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NIC indicator codes................................. 132 Power supply unit indicator codes..........................133 Drive indicator codes..............................134 Using system diagnostics.............................. 135 Dell Embedded System Diagnostics........................135 Chapter 7: Getting help......................137 Recycling or End-of-Life service information......................137 Contacting Dell................................. 137 Accessing system information by using QRL......................137 Quick Resource Locator for PowerEdge R7515 system..................
About this document This document provides an overview about the system, information about installing and replacing components, technical specifications, diagnostic tools, and guidelines to be followed while installing certain components. About this document...
2.5-inch NVMe drive. NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe PCIe SSD User's Guide at https://www.dell.com/support> Browse all Products > Data Center Infrastructure > Storage Adapters & Controllers > Dell PowerEdge Express Flash NVMe PCIe SSD > Documentation > Manuals and Documents.
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Drive (8) Enables you to install drives that are supported on your system. For more information about drives, see the Dell EMC PowerEdge R7515 Technical Specifications. Optical drive (optional) One optional slim SATA DVD-ROM drive or DVD+/-RW drive.
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Drive (12) Enables you to install drives that are supported on your system. For more information about drives, see the Dell EMC PowerEdge R7515 Technical Specifications. Right control panel Contains the power button, USB port, iDRAC Direct micro port, and the iDRAC Direct status LED.
Information tag also contains the iDRAC secure default password. For more information about the ports, see the Dell EMC PowerEdge R7515 Technical Specifications. Left control panel view Figure 4. Left control panel without optional iDRAC Quick Sync 2.0 indicator Figure 5.
This feature aggregates hardware/firmware inventory and various system level diagnostic/error information that can be used in troubleshooting the system. You can access system inventory, Dell Lifecycle Controller logs or system logs, system health status, and also configure iDRAC, BIOS, and networking parameters.
For the system to power on successfully, ensure the right control panel is connected well to the system. NOTE: For more information about the ports, see the Dell EMC PowerEdge R7515 Technical Specifications. Rear view of the system Figure 7. Rear view of the system with two rear drives Table 6.
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The expansion card riser enables you to connect PCI Express expansion cards. Power supply unit (PSU) For information about the PSU configurations, see the Dell EMC PowerEdge R7515 Technical Specifications. Power supply unit (PSU) For information about the PSU configurations, see the Dell EMC PowerEdge R7515 Technical Specifications.
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● If the system stops responding during POST, press and hold the system ID button (for more than five seconds) to enter the BIOS progress mode. For more information about the ports, panels and connectors see the Dell EMC PowerEdge R7515 Technical Specifications. System overview...
Inside the system Figure 9. Inside the system 1. Information tag 2. Drive backplane cover 3. Fan (6) 4. Memory module sockets 5. Heat sink 6. Internal PERC mini card and air shroud 7. LOM riser card 8. Air shroud 9.
Figure 10. Inside the system with rear drive configuration 1. Information tag 2. Drive backplane cover 3. Fan (6) 4. Memory module sockets 5. Heat sink 6. Internal PERC mini card and air shroud 7. Riser 1A (Low profile right riser) 8.
The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes Service Tag (ST), Express Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell EMC to route support calls to the appropriate personnel.
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Figure 12. Service information System overview...
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Figure 13. Memory Information and icon legend Figure 14. CPU and heat sink and LP right riser System overview...
Figure 15. Riser Figure 16. System tasks Rail sizing and rack compatibility matrix For specific information about the rail solutions compatible with your system, see the Dell EMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering- Docs_Documents/en/rail-rack-matrix.pdf.
Initial system setup and configuration This section describes the tasks for initial setup and configuration of the Dell EMC system. The sections provide general steps that you must complete to set up the system and the reference guides for detailed information.
Ensure that you change the default username and password after setting up the iDRAC IP address. For more information about logging in to the iDRAC and iDRAC licenses, see the latest Integrated Dell Remote Access Controller User's Guide at www.dell.com/idracmanuals.
Lifecycle Controller User’s Guide, go to https://www.dell.com/poweredgemanuals > Product Support page of your system > Manuals & documents. Dell recommends installing Lifecycle Controller to install the OS, since all required drivers are installed to the system. NOTE: To determine the most recent iDRAC release for your platform and for latest documentation version, see KB article at https://www.dell.com/support/article/sln308699.
Ensure that you clear the web browser cache before downloading the drivers and firmware. Steps 1. Go to www.dell.com/support/drivers. 2. Enter the Service Tag of the system in the Enter a Dell Service Tag, Dell EMC Product ID or Model field, and then press Enter. NOTE: If you do not have the Service Tag, select Detect PC to automatically detect the Service Tag, or click Browse all products, and navigate to your product.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
2. Disconnect the system from the electrical outlet, and disconnect the peripherals. 3. If applicable, remove the system from the rack. For more information, see the Rail Installation Guide relevant to your rail solutions at www.dell.com/poweredgemanuals. 4. Remove the system cover.
NOTE: Use alpha wire part number 3080 or equivalent (65/30 stranding). Optional front bezel NOTE: LCD panel is optional on the front bezel. If the front bezel has an LCD panel, see LCD panel section. Removing the front bezel Prerequisites 1.
Steps 1. Align and insert the tabs on the bezel into the slots on the chassis. 2. Press the bezel until the release button clicks in place. 3. Lock the bezel. Figure 18. Installing the front bezel System cover Removing the system cover Prerequisites 1.
Figure 19. Removing the system cover Next steps Replace the system cover. Installing the system cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27.
Figure 20. Installing the system cover Next steps Follow the procedure listed in After working inside your system on page 27. Drive backplane cover Removing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26.
Figure 21. Removing the drive backplane cover Next steps Install the drive backplane. Installing the drive backplane cover Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27.
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Figure 22. Installing the drive backplane cover Next steps 1. Follow the procedure listed in After working inside your system on page 27. Installing and removing system components...
Air shroud Removing the air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. CAUTION: Never operate your system with the air shroud removed. The system may get overheated quickly, resulting in shutdown of the system and loss of data.
Figure 24. Removing the air shroud for system with rear drives Next steps Replace the air shroud. Installing the air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27.
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Figure 25. Installing the air shroud Figure 26. Installing the air shroud for system with rear drives Next steps 1. Follow the procedure listed in After working inside your system on page 27. Installing and removing system components...
Cooling fan Removing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. Remove the air shroud. Steps 1.
Figure 28. Disconnecting fan 1 cable from PIB Next steps Replace the cooling fan. Installing a cooling fan Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27.
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Figure 29. Installing a fan 3. Connect the cooling fan cable (2, 3, 4, 5, and 6) to the connector on system board. NOTE: Ensure to connect the cooling fan 1 cable from the connector on the power interposer board. Figure 30.
Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 27. Intrusion switch module Removing the intrusion switch Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2.
Remove the air shroud. Steps 1. Align and insert the intrusion switch in the slot until it is firmly seated in the slot on the chassis. NOTE: Route the cable properly when you replace it to prevent the cable from being pinched or crimped. 2.
Figure 33. Removing a drive blank Next steps Install a drive or replace the drive blank. Installing the drive blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. If installed, remove the front bezel.
CAUTION: Before attempting to remove or install a drive while the system is running, see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support drive removal and insertion. CAUTION: To prevent data loss, ensure that your operating system supports drive installation. See the documentation supplied with your operating system.
NOTE: Ensure that the drive carrier's release handle is in the open position before inserting the carrier into the slot. 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. If installed, remove the front bezel. Remove the drive carrier or drive blank when you want to assemble the drives in to the system.
Figure 37. Removing the drive from the drive carrier Next steps Install the drive into the drive carrier. Installing the drive into the drive carrier Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. If installed, remove the front bezel.
Figure 38. Installing a drive into the drive carrier Next steps Install the drive carrier. 2. If removed, install the front bezel. Cable routing Figure 39. Cable routing - 8 x 3.5 inch drive backplane with ODD Installing and removing system components...
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Figure 40. Cable routing - 8 x 3.5 inch drive backplane with mini PERC card Figure 41. Cable routing - 12 x 3.5 inch drive backplane with 2 x 3.5 inch rear drive backplane Installing and removing system components...
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Figure 42. Cable routing - 12 x 2.5 inch SAS drive + 12 x 2.5 inch NVMe drive backplane Figure 43. Cable routing - 24 x 2.5 inch NVMe drive backplane Installing and removing system components...
Drive backplane Drive backplane Depending on your system configuration, the drive backplanes supported in PowerEdge R7515 are listed here: ● 3.5 inch (x8) SAS, SATA backplane ● 3.5 inch (x12) SAS or SATA backplane and 3.5 inch (x2) SAS or SATA backplane (rear) ●...
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Figure 46. 2 x 3.5 inch drive backplane (rear) 1. Power connector 2. Signal connector 3. SAS cable connector Figure 47. 24 X 2.5 inch drive backplane 1. SAS cable connector 2. SAS cable connector 3. Signal cable connector 4. Power cable connector 5.
Removing the drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the backplane. CAUTION: Note the number of each drive and temporarily label them before removal so that you can replace them in the same drive slots.
Installing the drive backplane Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. Remove the drives. 4. If applicable, remove the drive backplane cover.
Removing the rear drive backplane Prerequisites CAUTION: To prevent damage to the drives and backplane, you must remove the drives from the system before removing the backplane. CAUTION: You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations.
Steps 1. Align the slots on the backplane with the hooks on the rear drive cage. 2. Lower the backplane into the rear drive cage until it is firmly seated. 3. Using a Phillips #2 screwdriver, tighten the screws to secure the backplane to the rear drive cage. Figure 52.
Figure 53. Removing the rear drive cage Next steps Replace the rear drive cage. Installing the rear drive cage Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27.
Figure 54. Installing the rear drive cage Next steps Install the drives in their original locations. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 27. System memory System memory guidelines The PowerEdge R7515 system supports DDR4 registered DIMMs (RDIMMs) and load reduced DIMMs (LRDIMMs). System memory holds the instructions that are executed by the processor.
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(NPS0). For more information on the memory interleaving for NPSx, see the Memory interleaving population rules section in this topic. BIOS implementation for NPSx ● The BIOS Setup menu presents the applicable NPSx options based on the underlying model number. A change to the current NPSx is communicated to pre-BIOS firmware to take effect on the next boot.
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Table 16. Optimal NPS configuration Number of DIMMs per processor ● Recommended NPS setting is marked by X that indicate optimal performance. ● NPS0 is only available for dual processor systems and is the preferred setting. ● The NPS setting that are blank are functional. However, indicate non-optimal performance. ●...
Removing a memory module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. Remove the air shroud. NOTE: The memory modules are hot to touch for some time after the system has been powered down. Allow the memory modules to cool before handling them.
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NOTE: Ensure the socket ejector latches are fully open, before installing the memory module. 3. Align the edge connector of the memory module with the alignment key of the memory module socket, and insert the memory module in the socket. CAUTION: To prevent damage to the memory module or the memory module socket during installation, do not bend or flex the memory module;...
Processor and heat sink Removing the heat sink Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. Remove the air shroud.
Removing the processor Prerequisites CAUTION: The heat sink may be hot to touch for some time after the system has been powered off. Allow the heat sink to cool before removing it. 1. Follow the safety guidelines listed in the Safety instructions on page 26.
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Figure 59. Lifting the rail frame 3. Holding the blue tab on the processor tray, slide the tray out of the rail frame. Figure 60. Removing the processor tray Next steps Replace the processor. Installing and removing system components...
Installing the processor Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in Before working inside your system on page 27. Remove the air shroud. Remove the heat sink. 5. If the processor has previously been used in a system, remove any remaining thermal grease from the processor by using a lint-free cloth.
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Figure 62. Closing the rail frame 3. Secure the force plate to the processor socket base by tightening the screws in the sequence 1, 2, and 3. When all three screws are fully threaded, the socket is then actuated. The three screws are tightened to a torque value of 12.0 ± 1.0 lbf-in. NOTE: Press the force plate while tightening the screws to avoid tilting of the processor cover out of the processor socket.
Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 27. Installing the heat sink Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27.
A system event entry is logged in the iDRAC Lifecycle Controller if an expansion card riser is not supported or missing. It does not prevent your system from turning on. However, if a F1/F2 pause occurs with an error message, see Troubleshooting expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www.dell.com/ poweredgemanuals.
Table 20. Riser configurations: Riser 1B – CPU Card type Slot priority Maximum number of cards PERC 10 : External adapter (H840, LP) 5, 4 HBA : External adapter (LP) 5, 4 Internal storage (BOSS, LP) 5, 4 PERC 9 : Mini mono (H730P/H330) Integrated slot PERC 10 : Mini mono (H740P) Integrated slot...
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Figure 67. Removing the riser 1A b. For the riser 1B, Using a Phillips #2 screwdriver, loosen the captive screws securing the riser to the system board and the chassis. ii. Holding the touch points, lift the riser from the system. Figure 68.
Next steps Replace the expansion card riser. Installing the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27. Remove the air shroud.
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Figure 70. Installing the riser 1A b. For the riser 1B, tighten the captive screws of the riser to fit the riser firmly to the system board and the chassis. Figure 71. Installing the riser 1B Installing and removing system components...
Next steps Install the rear drive cage. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 27. Removing an expansion card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26.
Figure 73. Installing the filler bracket NOTE: Filler brackets must be installed over empty expansion card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system. Next steps Install an expansion card.
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Figure 74. Removing the filler bracket NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain FCC certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
Figure 75. Installing an expansion card on the system board Next steps 1. Connect the required cables to the expansion card. 2. If removed, install the rear drive cage. Install the air shroud. 4. Follow the procedure listed in After working inside your system on page 27.
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Figure 76. Removing the expansion card from riser 1B Figure 77. Removing the expansion card from riser 1A Installing and removing system components...
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Figure 78. Removing the expansion card from riser 2 3. Install a filler bracket if you are not replacing the expansion card. NOTE: You must install a filler bracket over an empty expansion card slot to maintain Federal Communications Commission (FCC) certification of the system. The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system.
Figure 80. Installing a filler bracket for riser 1A Figure 81. Installing a filler bracket for riser 2 Next steps Install the expansion card into the expansion card riser. Installing an expansion card into the expansion card riser Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26.
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NOTE: The procedure to install expansion card into the riser 1A, riser 2, or riser 1B is identical. Steps 1. Pull and lift to open the expansion card retention latch lock. 2. If installed, remove the filler bracket. NOTE: Store the filler bracket for future use. Filler brackets must be installed in empty expansion card slots to maintain Federal Communications Commission (FCC) certification of the system.
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Figure 84. Removing a filler bracket for a riser 2 3. Holding the card by its edges, align the card and insert the expansion card in the connector on the expansion card riser. 4. Close the expansion card retention latch. Figure 85.
Figure 86. Installing the expansion card into a riser 1A Figure 87. Installing the expansion card into a riser 2 Next steps Install the expansion card riser. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 27.
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NOTE: The procedure to remove expansion card from riser 1A, riser 2, or riser 1B is identical. Steps 1. Disconnect the FPGA cable from the Power Interposer Board (PIB) and expansion card riser. Figure 88. Disconnecting the FPGA cable from the PIB and the expansion card riser 2.
Figure 90. Removing the accelerator card from riser 1B 4. Install a filler bracket if you are not replacing the expansion card. For information about how to install a filler bracket, see installing a filler bracket section in the Removing the expansion card topic.
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Figure 91. Installing the accelerator card into riser 1B 4. Ensure to close the latch for the accelerator card. Figure 92. Closing the latch on the expansion card riser 5. Connect the FPGA cable to the PIB and the expansion card riser. NOTE: The V100S GPU power cable is different from the FPGA cable.
Figure 93. Connecting the FPGA cable for the accelerator card Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 27. M.2 SSD module Removing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26.
Figure 94. Removing the M.2 SSD module Next steps Replace the M.2 SSD module. Installing the M.2 SSD module Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27.
Figure 95. Installing the M.2 SSD module Next steps Install the BOSS card into the riser. NOTE: The procedure to install the BOSS card is similar to removing an expansion card. Install expansion card riser Install the air shroud. 4. Follow the procedure listed in After working inside your system on page 27.
Figure 96. Removing the IDSDM card Next steps NOTE: If you are replacing the IDSDM module, remove the MicroSD cards. Replace the IDSDM module. Installing IDSDM card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2.
Figure 97. Installing IDSDM card Next steps Install the MicroSD cards. NOTE: Reinstall the MicroSD cards into the same slots that are based on the labels you had marked on the cards during removal. Install the air shroud. 3. Follow the procedure listed in After working inside your system on page 27.
Figure 98. Removing the MicroSD card Next steps Replace the MicroSD cards. Installing the MicroSD card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27.
Figure 99. Installing the MicroSD card Next steps Install the IDSDM module. 2. Follow the procedure listed in After working inside your system on page 27. LOM riser card Removing the LOM riser card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26.
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Figure 100. Removing the LOM riser card 5. Lift the LOM riser card out of the system. 6. Remove the LOM riser bracket. a. Using a Phillips #2 screwdriver, remove the screw that secures the bracket to the chassis. b. Slide the bracket out of the slot on the chassis. Figure 101.
b. Using a Phillips #2 screwdriver, secure the LOM filler bracket to the chassis with a screw Figure 102. Installing the LOM filler bracket Next steps Replace the LOM riser card. Installing the LOM riser card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26.
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Figure 103. Removing the LOM filler bracket 2. Install the LOM riser bracket. a. Insert and slide the LOM riser bracket into the slot on the chassis. b. Using a Phillips #2 screwdriver, secure the bracket to the chassis with a screw. Figure 104.
Figure 105. Installing the LOM riser card Next steps Replace the expansion card riser. 2. If removed, replace the rear drive cage. Install the air shroud. 4. Follow the procedure listed in After working inside your system on page 27. Storage controller card Removing the mini PERC card air shroud Prerequisites...
Figure 106. Removing the mini PERC card air shroud 2. Remove the air shroud from the system. Next steps Replace the PERC card air shroud. Installing the mini PERC card air shroud Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26.
Figure 107. Installing the mini PERC card air shroud Next steps 1. If removed, replace the expansion card riser. 2. If removed, replace the rear drive cage. Install the air shroud. 4. Follow the procedure listed in After working inside your system on page 27.
Figure 108. Removing the Internal mini PERC card Next steps Replace the internal mini PERC card. Installing the Internal mini PERC card Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27.
Figure 109. Installing the PERC card Next steps Install the air shroud. 2. If removed, replace the expansion card riser. 3. If removed, replace the rear drive cage. Install the PERC card air shroud. 5. Follow the procedure listed in After working inside your system on page 27.
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Figure 110. Removing the system battery 2. To install a system battery, press the battery into the connector until it snaps into place. 3. Insert the battery in the battery holder until the battery holder clip snaps into place. Figure 111. Installing the system battery Next steps Install the air shroud.
f. Enter the System Setup and if the time and date are still incorrect, see Getting help section. Optional internal USB memory key NOTE: To locate the internal USB port on the system board, see the System board jumpers and connectors section.
Figure 113. Installing the internal USB memory key a. USB memory key b. USB port Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 27. 3. While booting, press F2 to enter System Setup and verify that the system detects the USB memory key. Optional optical drive Removing the optical drive The procedure for removing an optical drive and optical drive blank is the same.
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Figure 114. Removing optical drive 3. If you are not installing a new optical drive, install the optical drive blank. The procedure to install the optical drive blank is the same as the optical drive. Figure 115. Installing optical drive blank Next steps Replace the optical drive.
Installing the optional optical drive The procedure for installing an optical drive and optical drive blank. Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27.
For more information about the Part replacement configuration, see the Lifecycle Controller User's Guide at https://www.dell.com/idracmanuals Hot spare feature Your system supports the hot spare feature that significantly reduces the power overhead associated with power supply unit (PSU) redundancy.
You can configure the hot spare feature by using the iDRAC settings. For more information, see the iDRAC User’s Guide available at www.dell.com/poweredgemanuals. Removing a power supply unit blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26.
Figure 119. Removing a power supply unit Next steps Replace the power supply units Install the PSU blank. Installing a power supply unit Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. For systems that support redundant PSU, ensure that both the PSUs are of the same type and have the same maximum output power.
1. If you have unlatched the cable management arm, relatch it. For information about the cable management arm, see the system’s rack documentation at www.dell.com/poweredgemanuals. 2. Connect the power cable to the PSU, and plug the cable into a power outlet.
Figure 121. Installing a power supply unit blank Power interposer board Removing the power interposer board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27.
Figure 122. Removing the power interposer board Next steps Replace the power interposer board. Installing the power interposer board Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27.
Figure 123. Installing the power interposer board Next steps Install the air shroud. Install the power supply units. 3. Follow the procedure listed in After working inside your system on page 27. System board Removing the system board Prerequisites CAUTION: If you are using the Trusted Platform Module (TPM) with an encryption key, you may be prompted to create a recovery key during program or System Setup.
k. If applicable, rear drive cage Trusted Platform Module m. Disconnect the fan cables CAUTION: To prevent damage to the processor socket when replacing a faulty system board, ensure that you cover the processor socket with the processor dust cover. o.
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Steps 1. Unpack the new system board assembly. NOTE: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Take care not to damage the system identification button while placing the system board into the chassis.
5. If you are not using Easy restore, import your new or existing iDRAC Enterprise license. For more information, see the Integrated Dell Remote Access Controller User’s Guide, at www.dell.com/idracmanuals. Restoring the system using Easy Restore The easy restore feature enables you to restore your service tag, license, UEFI configuration, and the system configuration data after replacing the system board.
Trusted Platform Module Upgrading the Trusted Platform Module Prerequisites NOTE: ● Ensure that your operating system supports the version of the TPM module being installed. ● Ensure that you download and install the latest BIOS firmware on your system. ● Ensure that the BIOS is configured to enable UEFI boot mode. About this task CAUTION: Once the TPM plug-in module is installed, it is cryptographically bound to that specific system board.
Initializing TPM for users Steps 1. Initialize the TPM. For more information, see Initializing the TPM for users. 2. The TPM Status changes to Enabled, Activated. Initializing the TPM 1.2 for users Steps 1. While booting your system, press F2 to enter System Setup. 2.
Figure 127. Removing the left control panel Next steps Replace the left control panel. Installing the left control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27.
Figure 128. Installing the left control panel Next steps Install the air shroud. 2. Follow the procedure listed in After working inside your system on page 27. Removing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26.
Figure 129. Removing the right control panel Next steps Replace the right control panel. Installing the right control panel Prerequisites 1. Follow the safety guidelines listed in the Safety instructions on page 26. 2. Follow the procedure listed in the Before working inside your system on page 27.
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Figure 130. Installing the right control panel 5. Connect the VGA cable to the connector on the system board and close the blue cable retention latch. Next steps Replace the air shroud. 2. Follow the procedure listed in After working inside your system on page 27.
Jumpers and connectors This topic provides some basic and specific information about jumpers and switches. It also describes the connectors on the various boardsboard in the system. Jumpers on the system board help to disable the system and reset the passwords. To install components and cables correctly, you must know the connectors on the system board.
Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
System diagnostics and indicator codes The diagnostic indicators on the system front panel display system status during system startup. Topics: • Status LED indicators • System health and system ID indicator codes • iDRAC Quick Sync 2 indicator codes • iDRAC Direct LED indicator codes •...
For information about the event and error messages generated by the system firmware and agents that monitor system components, go qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it iDRAC Quick Sync 2 indicator codes iDRAC Quick Sync 2 module (optional) is located on the left control panel of the system.
If the problem persists, see the Getting help section. www.dell.com/poweredgemanuals or Dell OpenManage Server Administrator User’s Guide at https://www.dell.com/openmanagemanuals. Solid amber Indicates that the system is in fail-safe Restart the system. If the problem persists, see mode.
● The LCD backlight is white during normal operating conditions. ● If there is an issue, the LCD backlight turns amber and displays an error code followed by descriptive text. NOTE: If the system is connected to a power source and an error is detected, the LCD turns amber regardless of whether the system is powered on or off.
Select Simple to view LCD error messages in a simplified user-friendly description. For information about the event and error messages generated by the system firmware and agents that monitor system components, go to qrl.dell.com > Look Up > Error Code, type the error code, and then click Look it up.. Set home Select the default information to be displayed on the Home screen.
Table 29. NIC indicator codes NIC indicator codes Condition Link indicator is green, and activity indicator is blinking Indicates that the NIC is connected to a valid network at its maximum green. port speed, and data is being sent or received. Link indicator is amber, and activity indicator is blinking Indicates that the NIC is connected to a valid network at less than its green.
Table 30. AC PSU status indicator codes Power indicator codes Condition and an unexpected system shutdown. To change from a high output configuration to a low output configuration or vice versa, you must power off the system. CAUTION: AC PSUs support both 240 V and 120 V input voltages with the exception of Titanium PSUs, which support only 240 V.
Using system diagnostics If you experience an issue with the system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test the system hardware without using additional equipment or risking data loss.
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Table 32. System diagnostic controls Menu Description Event log Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded. System diagnostics and indicator codes...
Dell contact information on your purchase invoice, packing slip, bill or Dell product catalog. The availability of services varies depending on the country and product, and some services may not be available in your area. To contact Dell for sales, technical...
Dell EMC. This information is used by Dell EMC Technical Support to troubleshoot the issue. ● Proactive contact — A Dell EMC Technical Support agent contacts you about the support case and helps you resolve the issue.
This section provides information about the documentation resources for your system. To view the document that is listed in the documentation resources table: ● From the Dell EMC support site: 1. Click the documentation link that is provided in the Location column in the table.
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Methods to download firmware and drivers section in this document. Managing your For information about systems www.dell.com/poweredgemanuals system management software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting www.dell.com/ up, using, and troubleshooting openmanagemanuals >...