4.1 Meter Sections 4.2 Function Switch Positions 4.3 Function Buttons, Selector Pad, and Rotary Switch 4.4 Display Description 4.5 Display Icons and Indicators 5. OPERATION 13 5.1 Powering the Meter 5.2 Auto/Manual Select Mode 5.3 Auto/Manual Range Mode 5.4 Voltage Measurements 5.5 Resistance Measurements 5.6 Continuity Test 5.7 Diode Test 5.8 Capacitance Measurements 5.9 Type K Temperature Measurements 5.10 Current Measurements 5.11 Extended Functionality 5.12 Normal Hold Mode and Auto Hold Mode 5.13 Locked Mode 20 FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
Page 3
6. MAINTENANCE 21 6.1 Cleaning and Storage 6.2 Battery Replacement 6.3 Fuse Replacement 6.4 Disposal of Electronic Waste 7. SPECIFICATIONS 22 7.1 General specifications 7.2 Electrical Range Specifications 8. TECHNICAL SUPPORT 28 9. WARRANTIES 28 9.1 FLIR Global Limited Lifetime Warranty 9.2 FLIR Test and Measurement Limited 2 Year Warranty FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
2. Safety Safety Notes Before operating the device, you must read, understand, and follow all instructions, dangers, warnings, cautions, and notes. FLIR Systems reserves the right to discontinue models, parts or accessories, and other items, or to change specifications at any time without prior notice. Remove the batteries if the device is not used for an extended period of time. Warning Statements Do not operate the device if you do not have the correct knowledge. Formal qualifications and/or national legislation for the electrical inspections can apply. Incorrect operation of the device can cause damage, shock, injury or death to persons. Do not start the measuring procedure before you have set the function switch to the correct position. This can cause damage to the instrument and can cause injury to persons. Do not change to resistance when you measure the voltage. This can cause damage to the instrument and can cause injury to persons. Do not measure the current on a circuit when the voltage increases to more than 1000 V. This can cause damage to the instrument and can cause injury to persons. You must disconnect the test leads from the circuit that you did a test on before you change the range. If you do not do this, damage to the instrument and injury to persons can occur. Do not replace the batteries before you remove the test leads. This can cause damage to the instrument and can cause injury to persons. Do not use the device if the test leads and/or the device show signs of damage. Injury to persons can occur. Be careful when you do the measurements if the voltages are more than 25 VAC rms or 35 VDC. There is a risk of shock from these voltages. Injury to persons can occur. ...
Page 6
Cautions Do not use the device for a procedure that it is not made for. This can cause damage to the protection. This symbol, adjacent to another symbol or terminal, indicates that the user must refer to the manual for further information. This symbol, adjacent to a terminal, indicates that, under normal use, hazardous voltages may be present. Double insulation. UL listing is not an indication or a verification of the accuracy of the meter FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
3. Introduction Thank you for selecting the FLIR DM92 Digital MultiMeter. This device is shipped fully tested and calibrated and, with proper use, will provide years of reliable service. 3.1 Key Features 4000/40 000 counts extra‐large digital dual display. Auto selection AC/DC in voltage and current modes. On‐screen menu selection and navigator key drive Variable‐frequency drive mode (low‐pass filter). 0.05% DCV accuracy. Low‐Z measurement. Auto hold. Peak hold measurement. dB/dBm measurement. 99‐record manual data record / recall memory. Indoor use only; 6561’ (2000m). Safety Category Rating: CAT IV‐600V, CAT III‐1000V. FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
4.1 Meter Sections Courtesy Work Lights LCD Display MODE Button RANGE Button Backlight Button Function Buttons (detailed below) EXIT Button HOLD / Lock Button Work Light Button 10. Rotary Function Switch 11. Positive (+) Probe Input Jack for A (Current). 12. Positive (+) Probe Input Jack for mA (Current). 13. COM (negative ‐) Probe Input Jack 14. Positive (+) Probe Input Jack for V, mV, Ω, and LoZ and Temperature Fig 4‐1 Front View Courtesy Work Lights Test Probe Holders Tilt Stand Battery Compartment Cover Fig 4‐2 Rear View FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
4.2 Function Switch Positions The meter can measure voltage through the probe inputs. A low‐impedance LoZ load is placed across the inputs to stabilize the measurement. The meter is switched OFF and in full power‐saving mode. The meter can measure voltage (V) through the probe inputs. The meter can measure low voltage (mV) through the probe inputs. The meter can measure resistance, continuity, or diode polarity through the probe inputs. The type of measurement is selected by the MODE button. The meter can measure capacitance through the probe inputs or temperature through a thermocouple adapter. The type of measurement is selected by the MODE button. The meter can measure current through the probe inputs. 4.3 Function Buttons, Selector Pad, and Rotary Switch Use this button to select Auto select or Manual select mode, see section 5.2 Auto/Manual select mode. In manual select mode, press the button to change the operating mode. Use this button to select Auto range or Manual range mode, see section 5.3 Auto/Manual range mode. In Manual range mode, press the button to change the range (scale). Press the button to toggle between Normal and Hold mode, see section 5.12 Normal hold mode and Auto hold mode. Press and hold the button for 5 seconds to enable/disable Locked mode, see section 5.13 Locked mode. Use this selector pad to enable extended functionality modes and to navigate in mode options. Press this button to exit an extended functionality mode. Press this button to enable/disable the display backlight. Press this button to enable/disable the work lights. FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
4.4 Display Description Fig 4‐3 Display snapshot 1. Mode and Status icons 2. Secondary Display 3. Main Display 4. Advanced function icons 5. Bar graph (matches the reading on the main display) 4.5 Display Icons and Indicators Indicates that the meter is measuring stabilized voltage. Indicates that the measured voltage is greater than 30 V (AC or DC). Indicates that the Auto select mode is active. Indicates that the meter is displaying maximum reading values. Indicates that the meter is displaying minimum reading values. Indicates that the meter is displaying the average reading. FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
Page 11
Indicates that the meter is displaying peak maximum values. Indicates that the meter is displaying peak minimum values. Indicates that the meter is in Auto range mode. Indicates that the meter is in Hold mode. Indicates that the meter is in Locked mode. Indicates the active memory location (1‐99). Indicates the battery voltage status. Indicates that the auto power off function is enabled. Indicates that the meter is measuring AC current or voltage. Indicates that the meter is measuring DC current or voltage. Indicates that the meter is measuring AC + DC current or voltage. Indicates that the continuity function is active. Indicates that the diode test function is active. VFD mode icon. Peak mode icon. Min/Max/Avg mode icon. Frequency mode icon. FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
Page 12
Relative mode icon. 4000/40 000 digit selection. dBm mode icon. 99‐point Manual Data Recording mode icon. Setup mode icon. Silent mode icon. 4.5.1 Probe Indicator When the probe leads are not plugged into the correct jack sockets for the measurement selected by the function switch, PROBE is displayed. 4.5.2 Out‐of‐range warning If the input is over/under the full‐scale range in Manual range mode, or if the signal has exceeded the maximum/minimum input in Auto range mode, OL is displayed. FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
5.1 Powering the Meter 1. Set the function switch to any position to switch on the meter. 2. If the battery indicator shows that the battery voltage is low or if the meter does not power on, replace the battery. See section 6.2 Battery Replacement. 5.1.1 Auto Power Off The meter enters sleep mode after a programmable number of minutes of inactivity, see section 5.11.9 Setup mode. The meter beeps three times 10 seconds before powering off. Press any button or turn the Rotary Switch to prevent the meter from powering off. The auto power off time‐out is then reset. 5.2 Auto/Manual Select Mode In Auto select mode, the meter attempts to automatically select the proper operating mode based on the input signal: If the function switch is set to the , , , or position, the meter attempts to determine if the AC or DC mode should be used. Auto select mode is the default mode of operation. When a new function is selected with the function switch, the starting mode is Auto select and the indicator is displayed. To enter Manual select mode, press the button. To manually select the operating mode, press the button repeatedly. To enter Auto select mode, press and hold the button until the indicator is displayed. Note: Note that the DM92 Data Recording feature cannot be used when the meter is in the Auto Select Mode. To use the Data Recorder please set the meter to the Manual Select mode first. FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
Insert the black probe lead into the negative COM terminal and the red probe lead into the positive terminal. Use the button to select AC, DC, or AC + DC voltage measurement. The indicator will be displayed for AC measurements. The indicator will be displayed for DC measurements. The indicator will be displayed for AC + DC measurements. Connect the probe leads in parallel to the part under test. Read the voltage value on the display. 5.5 Resistance Measurements Warning: Do not do diode, resistance or continuity tests before you have removed the power from capacitors and other devices under test during a measurement. Injury to persons can occur. Set the function switch to the position. Ensure that the meter is set to resistance measurement. The Ω unit will be displayed. If the or indictor is displayed, press the button repeatedly until the Ω unit is displayed. Insert the black probe lead into the negative COM terminal and the red probe lead into the positive terminal. Touch the tips of the probe across the circuit or component under test. Read the resistance value on the display. FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
indicator will be displayed. 3. Insert the black probe lead into the negative COM terminal and the red probe lead into the positive terminal. 4. Touch the tips of the probe across the diode or semiconductor junction under test. Make a note of the value on the display. 5. Reverse the polarity of the probes, by interchanging the probe test locations. 6. Touch the tips of the probe across the diode or semiconductor junction under test. Make a note of the new value on the display 7. The diode or semiconductor junction can be evaluated as follows: If one of the readings displays a value (typically 0.400 V or 0.900 V) and the other reading displays OL, the component is good. If both readings display OL, the component is open. If both readings are very small or 0, the component is shorted. 5.8 Capacitance Measurements Warning: Do not do capacitance tests before removing the power to the capacitor or other devices under test during a measurement. Injury to persons can occur. 1. Set the function switch to the position. 2. Use the button to select the capacitance measurement. The F (Farad) unit will be displayed. 3. Insert the black probe lead into the negative COM terminal and the red probe lead into the positive terminal. 4. Touch the tips of the probe across the part under test. FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
5. Read the temperature value on the display. 6. To avoid electrical shock, disconnect the thermocouple adapter before turning the function switch to another position. 5.10 Current Measurements Current is measured by disconnecting the part under test and connecting the probe leads in series with the part, see Figure 5.1. Figure 5.1 Disconnected component 1. Set the function switch to the position. 2. Insert the black probe lead into the negative COM terminal and the red probe lead into one of the following positive terminals: A for high current measurements. mA for low current measurements. 3. Use the button to select AC, DC, or AC + DC voltage measurement. The indicator will be displayed for AC measurements. The indicator will be displayed for DC measurements. The indicator will be displayed for AC + DC measurements. 4. Connect the probe leads in series with the part in accordance with Figure 5.1. 5. Read the current value on the display. FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
1. Select and enable VFD mode as described in section 5.11.1 Selecting the Mode. 5.11.3 Peak Mode (ACV and ACA only) In Peak mode, the meter captures and displays the positive and negative peak values, and updates only when a higher/lower value is registered. Select and enable Peak mode as described section 5.11.1 Selecting the Mode. Press the or button to toggle between the display of Peak Max and Peak Min. In Peak Max mode, the indicator is displayed. In Peak Min mode, the indicator is displayed. Press the button to pause the Peak mode. Press again to continue. 5.11.4 Min/Max/Avg Mode In Min/Max/Avg mode, the meter captures and displays the minimum or maximum values and updates only when a higher/lower value is registered. The meter also averages the total sum of all recorded values. Select and enable Min/Max/Avg mode as described in section 5.11.1, Selecting the Mode. Press the or button to cycle through the minimum, maximum, and average reading displays. The corresponding icons are displayed: , , or Press the button to pause the Min/Max/Avg mode. Press again to continue. FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
Page 18
1. Select and enable dBm mode as described in section 5.11.1, Selecting the mode. 2. Press the the or button to toggle between the display of dB and dBm. 5.11.8 Manual Data Recording Mode The meter has 99 memory locations for the storage of measurement data. 1. Select and enable Manual Data Recording mode as described in section 5.11.1 Selecting the mode. 2. Press the or button to cycle through the mode options: SAVE, LOAD, and CLEAR shown on the secondary display. 3. Press the button to activate the displayed option: SAVE: The data on the main display is saved to a memory location shown by the indicator in the upper part of the display. LOAD: The data stored in the memory location shown by the indicator is displayed. Use the or button to change the memory location. Press the button to exit the load function. CLEAR: The data in all memory locations is erased. FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
Page 19
A.Hold, and RESET shown on the secondary display. 3. Press the button to activate the displayed option. APO: Use the and buttons to change the auto power off time. b.Lit: Use the and buttons to change the auto backlight off time. A.Hold: Use the and buttons to configure auto hold/data hold. On indicates that the auto hold mode is active. Off indicates that the data hold mode is active. Cntin: Use the and buttons to change the continuity threshold. RESET: Press the button to reset the settings to the factory default. 5.11.10 Silent Mode In Silent mode, the alert beeper is disabled. Silent mode does not affect the continuity beeper. Select and enable Silent mode as described in section 5.11.1 Selecting the mode. FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
Function switch in mV position: < 1 mV Function switch in other positions: no limit. To enter/exit Auto hold mode, press the button. In Auto hold mode, the indicator is displayed and flashing. 5.13 Locked Mode In Locked mode the meter ignores all button presses except . The auto power off function, see section 5.1.1 Auto Power off, is disabled in Locked mode. Press and hold the button for 3 seconds to enter/exit Locked mode. In Locked mode, the indicator is displayed. FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
6. Maintenance 6.1 Cleaning and Storage Clean the meter with a damp cloth and mild detergent; do not use abrasives or solvents. If the meter is not to be used for an extended period, remove the batteries and store them separately. 6.2 Battery Replacement The Battery symbol flashes with no ‘bars’ when the batteries have reached a critical level of 7.0V. The symbol stays active and visible while the LCD is powered. The meter displays readings within specifications while the low battery indicator is on. When this is no longer possible, the display must be blanked. The meter powers off before it displays an out of tolerance voltage. To avoid electrical shock, disconnect the meter if connected to a circuit, remove the probe from the terminals, and set the function switch to the OFF position before attempting to replace the batteries. Unscrew and remove the battery compartment cover. Replace the six standard AAA batteries, observing correct polarity. Secure the battery compartment cover. 6.3 Fuse Replacement The fuse accessed via the battery compartment cover. The fuse is rated 440mA/1000V, ceramic fast blow with a minimum Interrupt Rating of 10kA. 6.4 Disposal of Electronic Waste As with most electronic products, this equipment must be disposed of in an environmentally friendly way, and in accordance with existing regulations for electronic waste. Please contact your FLIR Systsems representative for more details. FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
104°F to 122°F (40°C to 50°C), <45% RH. Storage Temperature/RH: ‐22°F to 140°F (‐30°C to ‐60°C), 0‐80% RH (batteries not fitted). Temperature Coefficient: 0.1 x (specified accuracy)/°C, < 64.4°F (18°C), >82.4°F (28°C). Operating Altitude: 6560’ (2000m). Calibration Cycle: Once per year. Weight: 16.4 oz. (465g), including batteries. Dimensions: 2.0 x 3.2 x 7.4 in (52 x 83 x 188mm), with holster. Safety: Complies with IEC 61010‐1 CAT IV‐600 V, CAT III‐1000V, IEC 61010‐2‐033. CAT Application Field I Circuits not connected to mains. II Circuits directly connected to a low‐voltage installation. III Building installation. IV Source of the low‐voltage installation. EMC: EN 61326‐1. Pollution degree: 2. Drop protection: 6.6’ (2m). FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
0.5% + 2d 1.0% + 4d 2.0% + 4d Unspecified 1000 V 0.5% + 2d 1.0% + 4d Unspecified Unspecified Below 10% or range, add 10d to accuracy. Frequency range 1k to 2k Hz Input protection: 1000 V DC or 1000 V AC RMS Input impedance: mV: 1 MΩ, <100 pF. V: 10MΩ, < 100 pF. Bandwidth: 40 Hz to 20kHz. Minimum resolution: 1 µV in the 40 mV range. CMRR/NMRR (common/normal mode rejection ratio): V AC: CMRR > 60 dB at DC, 50 Hz/60 Hz. V DC: CMRR > 100 dB at DC, 50 Hz/60 Hz. NMRR > 50 dB at DC, 50 Hz/60 Hz. AC conversion type: AC coupled, true RMS responding, calibrated to the sine wave input. For non‐sine waves, add the following crest factor corrections: For a crest factor of 1.4‐2.0, add 1.0% to the AC accuracy. For a crest factor of 2.0‐2.5, add 2.5% to the AC accuracy. For a crest factor of 2.5‐3.0, add 4.0% to the AC accuracy. FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
Page 24
400.0mA 4.000 A 1.0% + 2d 2.0% + 4d Unspecified 10.00 A Below 5% of the AC range, add 20dgt to the accuracy. Below 10% of range, add 10 dgt to accuracy. Input protection: Equipped with a high‐energy fuse. mA: 440 mA, 1000 V IR 10 kA fuse (Bussmann DMM‐B‐44/100). A: 11 A, 1000 V IR 20 kA fuse (Bussmann DMM‐B‐11A). Input impedance: mA: 1Ω at mA input. A: 10 mΩ at A input. Bandwidth: 40 Hz to 10 kHz. Minimum resolution: 1 µA in the 40 mA range. Maximum measuring time: 1 minute at A input, 10 minutes at mA input. Rest time is 20 minutes maximum. AC conversion type: Same as for the voltage. FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
Page 25
(peak to peak) (peak to peak) 5 Hz to 10 kHz 10‐100 kHz mV 40.000 mV 10 mV 10 mV 400.00 mV 100 mV 100 mV 4.0000 V 1 V 1 V 40.000 V 10 V 10 V V 400.00 V 100 V 100 V 1000 V 600 V Unspecified mA 40.000 mA 10 mA Unspecified 400.00 mA 100 mA A 4.0000 A 1 A Unspecified 10.000 A 6 A FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
Page 26
Input protection: 1000 V DC or 1000 V AC RMS. Maximum open circuit voltage: Approx. 2.5 V. Maximum short test current: Approx. 0.1 mA. Table 7.7 Continuity check. Resolution of specifications in the 3 ¾‐digit mode Range Resolution Accuracy 400.0 Ω 100 mΩ ± (0.2% + 2 dgt) Input protection: 1000 V DC or 1000 V AC RMS. Maximum open circuit voltage: Approx. 2.5 V. Maximum short test current: Approx. 1 mA. Continuity threshold: Default < 30 Ω. Continuity response time: 10 ms for < 10 Ω, 200 ms for > 10 Ω. Continuity indicator: 2 kHz tone buzzer. Table 7.8 Diode Test Range Resolution Accuracy 2.000 1 mV ± (1.5% + 2 dgt) Input protection: 1000 V DC or 1000 V AC RMS. Maximum open circuit voltage: Approx. ± 2.5 V. Maximum short test current: Approx. ± 1 mA. FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
Page 27
10 pF ± (1.2% + 20 dgt) 400.0 nF 100 pF ± (0.9% + 10 dgt) 4.000 µF 1 nF ± (0.9% + 5 dgt) 40.00 µF 10 nF ± (0.9% + 2 dgt) 400.0 µF 100 nF ± (0.9% + 2 dgt) 4.000 mF 1 µF ± (1.2% + 20 dgt) 40.00 mF 10µF ± (2.0% + 20 dgt) Input protection: 1000 V DC or 1000 V AC RMS. Table 7.10 Temperature Range Resolution Accuracy ‐328°F to 2192°F 0.1 °F 1.0% + 36 dgt ‐200°C to 1200°C 0.1 °C 1.0% + 20 dgt Note: Accuracy specification assumes the ambient temperature is stable to ± 1.8°F (± 1°C). For ambient temperature changes of ± 9°F (± 5°C), the rated accuracy applies after 1 hour. FLIR DM92 USER GUIDE Document Identifier: DM92‐en‐US_AB ...
8. Technical Support Main Website http://www.flir.com/test Technical Support Website http://support.flir.com Technical support Email T&MSupport@flir.com Service/Repair Support Email Repair@flir.com Support Telephone number +1 855‐499‐3662 (toll‐free) 9. Warranties 9.1 FLIR Global Limited Lifetime Warranty A qualifying FLIR Test and Measurement product (the “Product”) purchased either directly from FLIR Commercial Systems Inc and affiliates (FLIR) or from an authorized FLIR distributor or reseller that Purchaser registers on‐line with FLIR is eligible for coverage under FLIR’s Limited Lifetime Warranty, subject to the terms and conditions in this document. This warranty only applies to purchases of Qualifying Products (see below) purchased and manufactured after April 1, 2013. PLEASE READ THIS DOCUMENT CAREFULLY; IT CONTAINS IMPORTANT INFORMATION ABOUT THE PRODUCTS THAT QUALIFY FOR COVERAGE UNDER THE LIMITED LIFETIME WARRANTY, PURCHASER’S OBLIGATIONS, HOW TO ACTIVATE THE WARRANTY, WARRANTY COVERAGE, AND OTHER IMPORTANT TERMS, CONDITIONS, EXCLUSIONS AND DISCLAIMERS. 1. PRODUCT REGISTRATION. To qualify for FLIR’s Limited Lifetime Warranty, Purchaser must fully register the Product directly with FLIR on‐line at http://www.flir.com within Sixty (60) DAYS of the date the Product was purchased by the first retail customer (the “Purchase Date”). Qualifying PRODUCTS THAT ARE NOT REGISTERED ON‐LINE WITHIN SIXTY (60) DAYS OF THE PURCHASE DATE WILL HAVE A LIMITED ONE YEAR WARRANTY FROM DATE OF PURCHASE. 2. QUALIFYING PRODUCTS. Upon registration, Test and Measurement products that qualify for coverage under FLIR’s Limited Lifetime Warranty are: MR7x, CM7x, CM8x, DM9x, IM7xand VP5x not including accessories which may have their own warranty. 3. WARRANTY PERIODS. For purposes of the The Limited Lifetime Warranty, Lifetime is defined as seven years (7) after the product is no longer manufactured, or ten years (10) from date of purchase, whichever is greater. This Warranty is only applicable to the original owner of the Products. Any Product that is repaired or replaced under warranty is covered under this Limited Lifetime Warranty for one hundred eighty days (180) days from the date of return shipment by FLIR or for the remaining duration of the applicable Warranty Period, whichever is longer. 4. LIMITED WARRANTY. In accordance with the terms and conditions of this Limited Lifetime Warranty, and except as excluded or disclaimed in this document, FLIR warrants, from the Purchase Date, that all fully registered Products will conform to FLIR’s published Product specifications and be free from defects in materials and workmanship during the applicable Warranty Period. PURCHASER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS WARRANTY, AT FLIR’S SOLE DISCRETION, IS THE REPAIR OR REPLACEMENT OF DEFECTIVE PRODUCTS IN A MANNER, AND BY A SERVICE CENTER, AUTHORIZED BY FLIR. IF THIS REMEDY IS ...
MANUALS, FUSES, OR DISPOSABLE BATTERIES. FLIR FURTHER EXPRESSLY DISCLAIMS ANY WARRANTY COVERAGE WHERE THE ALLEGED NONCONFORMITY IS DUE TO NORMAL WEAR AND TEAR, OTHER ALTERATION, MODIFICATION, REPAIR, ATTEMPTED REPAIR, IMPROPER USE, IMPROPER MAINTENANCE, NEGLECT, ABUSE, IMPROPER STORAGE, FAILURE TO FOLLOW ANY PRODUCT INSTRUCTIONS, DAMAGE (WHETHER CAUSED BY ACCIDENT OR OTHERWISE), OR ANY OTHER IMPROPER CARE OR HANDING OF THE PRODUCTS CAUSED BY ANYONE OTHER THAN FLIR OR FLIR’S EXPRESSLY AUTHORIZED DESIGNEE. THIS DOCUMENT CONTAINS THE ENTIRE WARRANTY AGREEMENT BETWEEN PURCHASER AND FLIR AND SUPERSEDES ALL PRIOR WARRANTY NEGOTIATIONS, AGREEMENTS, PROMISES AND UNDERSTANDINGS BETWEEN PURCHASER AND FLIR. THIS WARRANTY MAY NOT BE ALTERED WITHOUT THE EXPRESS WRITTEN CONSENT OF FLIR. 6. WARRANTY RETURN, REPAIR AND REPLACEMENT. To be eligible for warranty repair or replacement, Purchaser must notify FLIR within thirty (30) days of discovering of any apparent defect in materials or workmanship. Before Purchaser may return a Product for warranty service or repair, Purchaser must first obtain a returned material authorization (RMA) number from FLIR. To obtain the RMA number Owner must provide an original proof of purchase. For additional information, to notify FLIR of an apparent defect in materials or workmanship, or to request an RMA number, visit http://www.flir.com. Purchaser is solely responsible for complying with all RMA instructions provided by FLIR including but not limited to adequately packaging the Product for shipment to FLIR and for all packaging and shipping costs. FLIR will pay for returning to Purchaser any Product that FLIR repairs or replaces under warranty. FLIR reserves the right to determine, in its sole discretion, whether a returned Product is covered under Warranty. If FLIR determines that any returned Product is not covered under Warranty or is otherwise excluded from Warranty coverage, FLIR may charge Purchaser a reasonable handling fee and return the Product to Purchaser, at Purchaser’s expense, or offer Purchaser the option of handling the Product as a non‐warranty return. 7. NON‐WARRANTY RETURN. Purchaser may request that FLIR evaluate and service or repair a Product not covered under warranty, which FLIR may agree to do in its sole discretion. Before Purchaser returns a Product for non‐warranty evaluation and repair, Purchaser must contact FLIR by visiting http://www.flir.com to request an evaluation and obtain an RMA. Purchaser is solely responsible for complying with all RMA instructions provided by FLIR including but not limited to adequately packaging the Product for shipment to FLIR and for all packaging and shipping costs. Upon receipt of an authorized non‐warranty return, FLIR will evaluate the Product and contact Purchaser regarding the feasibility of and the costs and fees associated with Purchaser’s request. Purchaser is responsible for the reasonable cost of FLIR’s evaluation, for the cost of any repairs or services authorized by Purchaser, and for the cost of repackaging and returning the Product to Purchaser. Any non‐warranty repair of a Product is warranted for one hundred eighty days (180) days from the date of return shipment by FLIR to be free from defects in materials and workmanship only, subject to all of the limitations, exclusions and disclaimers in this document. 9.2 FLIR Test and Measurement Limited 2 Year Warranty A qualifying FLIR Test and Measurement product (the “Product”) purchased either directly from FLIR Commercial Systems Inc and affiliates (FLIR) or from an authorized FLIR distributor or reseller that Purchaser registers on‐line with FLIR is eligible for coverage under FLIR’s Limited Warranty, subject to the terms and conditions in this document. This warranty only applies to purchases of Qualifying Products (see below) purchased and manufactured after April 1, 2013. PLEASE READ THIS DOCUMENT CAREFULLY; IT CONTAINS IMPORTANT INFORMATION ABOUT THE PRODUCTS THAT QUALIFY FOR COVERAGE UNDER THE LIMITED WARRANTY, PURCHASER’S OBLIGATIONS, HOW TO ACTIVATE THE WARRANTY, WARRANTY COVERAGE, AND OTHER IMPORTANT TERMS, CONDITIONS, EXCLUSIONS AND DISCLAIMERS. 1. PRODUCT REGISTRATION. To qualify for FLIR’s Limited Warranty, Purchaser must fully register the Product directly with FLIR ...
Page 30
Any Product that is repaired or replaced under warranty is covered under this Limited Warranty for one hundred eighty days (180) days from the date of return shipment by FLIR or for the remaining duration of the applicable Warranty Period, whichever is longer. 4. LIMITED WARRANTY. In accordance with the terms and conditions of this Limited Warranty, and except as excluded or disclaimed in this document, FLIR warrants, from the Purchase Date, that all fully registered Products will conform to FLIR’s published product specifications and be free from defects in materials and workmanship during the applicable Warranty Period. PURCHASER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS WARRANTY, AT FLIR’S SOLE DISCRETION, IS THE REPAIR OR REPLACEMENT OF DEFECTIVE PRODUCTS IN A MANNER, AND BY A SERVICE CENTER, AUTHORIZED BY FLIR. IF THIS REMEDY IS ADJUDICATED TO BE INSUFFICIENT, FLIR SHALL REFUND PURCHASER’S PAID PURCHASE PRICE AND HAVE NO OTHER OBLIGATION OR LIABILITY TO BUYER WHATSOEVER. 5. WARRANTY EXCLUSIONS AND DISCLAIMERS. FLIR MAKES NO OTHER WARRANTY OF ANY KIND WITH RESPECT TO THE PRODUCTS. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE (EVEN IF PURCHASER HAS NOTIFIED FLIR OF ITS INTENDED USE FOR THE PRODUCTS), AND NON‐INFRINGEMENT ARE EXPRESSLY EXCLUDED FROM THIS AGREEMENT. THIS WARRANTY EXPRESSLY EXCLUDES ROUTINE PRODUCT MAINTENANCE, SOFTWARE UPDATES, AND REPLACEMENT OF FUSES, OR DISPOSABLE BATTERIES. FLIR FURTHER EXPRESSLY DISCLAIMS ANY WARRANTY COVERAGE WHERE THE ALLEGED NONCONFORMITY IS DUE TO NORMAL WEAR AND TEAR, OTHER ALTERATION, MODIFICATION, REPAIR, ATTEMPTED REPAIR, IMPROPER USE, IMPROPER MAINTENANCE, NEGLECT, ABUSE, IMPROPER STORAGE, FAILURE TO FOLLOW ANY PRODUCT INSTRUCTIONS, DAMAGE (WHETHER CAUSED BY ACCIDENT OR OTHERWISE), OR ANY OTHER IMPROPER CARE OR HANDING OF THE PRODUCTS CAUSED BY ANYONE OTHER THAN FLIR OR FLIR’S EXPRESSLY AUTHORIZED DESIGNEE. THIS DOCUMENT CONTAINS THE ENTIRE WARRANTY AGREEMENT BETWEEN PURCHASER AND FLIR AND SUPERSEDES ALL PRIOR WARRANTY NEGOTIATIONS, AGREEMENTS, PROMISES AND UNDERSTANDINGS BETWEEN PURCHASER AND FLIR. THIS WARRANTY MAY NOT BE ALTERED WITHOUT THE EXPRESS WRITTEN CONSENT OF FLIR. 6. WARRANTY RETURN, REPAIR AND REPLACEMENT. To be eligible for warranty repair or replacement, Purchaser must notify FLIR within thirty (30) days of discovering of any apparent defect in materials or workmanship. Before Purchaser may return a Product for warranty service or repair, Purchaser must first obtain a returned material authorization (RMA) number from FLIR. To obtain the RMA number Owner must provide an original proof of purchase. For additional information, to notify FLIR of an apparent defect in materials or workmanship, or to request an RMA number, visit http://www.flir.com. Purchaser is solely responsible for complying with all RMA instructions provided by FLIR including but not limited to adequately packaging the Product for shipment to FLIR and for all packaging and shipping costs. FLIR will pay for returning to Purchaser any Product that FLIR repairs or replaces under warranty. FLIR reserves the right to determine, in its sole discretion, whether a returned Product is covered under Warranty. If FLIR determines that any returned Product is not covered under Warranty or is otherwise excluded from Warranty coverage, FLIR may charge Purchaser a reasonable handling fee and return the Product to Purchaser, at Purchaser’s expense, or offer Purchaser the option of handling the Product as a non‐warranty return. 7. NON‐WARRANTY RETURN. Purchaser may request that FLIR evaluate and service or repair a Product not covered under warranty, which FLIR may agree to do in its sole discretion. Before Purchaser returns a Product for non‐warranty evaluation and repair, Purchaser must contact FLIR by visiting http://www.flir.com to request an evaluation and obtain an RMA. Purchaser is solely responsible for complying with all RMA instructions provided by FLIR including but not limited to adequately packaging the Product for shipment to FLIR and for all packaging and shipping costs. Upon receipt of an authorized non‐warranty return, ...
Page 31
Corporate Headquarters FLIR Systems, Inc. 2770 SW Parkway Avenue Wilsonville, OR 97070 USA Telephone: +1 503‐498‐3547 Customer Support Technical Support Website http://support.flir.com Technical Support Email T&MSupport@flir.com Service and Repair Email Repair@flir.com Customer Support Telephone +1 855‐499‐3662 (toll free) Publication Identification No.: DM92‐en‐US Release Version: AB ...