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Thunderbolt 3 Dual-4K Docking Station
TB3DK2DPPD
TB3DK2DPPDUE
FR: Guide de l'utilisateur - fr.startech.com
DE: Bedienungsanleitung - de.startech.com
ES: Guía del usuario - es.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
IT: Guida per l'uso - it.startech.com
For the latest information, technical specifications, and support for
this product, please visit www.StarTech.com
Manual Revision: 05/02/2017
*actual product may vary from photos
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Summary of Contents for StarTech.com TB3DK2DPPD
- Page 1 Thunderbolt 3 Dual-4K Docking Station TB3DK2DPPD TB3DK2DPPDUE *actual product may vary from photos FR: Guide de l’utilisateur - fr.startech.com DE: Bedienungsanleitung - de.startech.com ES: Guía del usuario - es.startech.com NL: Gebruiksaanwijzing - nl.startech.com PT: Guia do usuário - pt.startech.com IT: Guida per l’uso - it.startech.com For the latest information, technical specifications, and support for this product, please visit www.StarTech.com...
- Page 2 StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual applies by the third-party company in question. Regardless of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby...
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Page 3: Table Of Contents
Table of Contents Introduction ....................1 Package contents ............................1 Requirements ............................. 1 Product diagram ..................3 Front view ..............................3 Rear view ..............................3 About Thunderbolt 3 ................4 About DP alt mode (DisplayPort alternative mode) ..............4 About power delivery ..........................4 About USB 3.0 and USB 3.1 Gen 1 ............5 USB-C ports .....................5 About the docking station ports ............5... - Page 4 Bandwidth allocation ................10 Troubleshooting ..................12 Technical support ...................13 Warranty information ................13 Instruction manual...
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Page 5: Introduction
Introduction This Thunderbolt™ 3 dock is one of the first Thunderbolt docking stations to support power delivery. This means that it can deliver up to 85W of power to your Thunderbolt 3 equipped MacBook or laptop. Plus, the dock supports dual monitors, so you can easily connect two 4K Ultra HD displays (one DisplayPort and one Thunderbolt 3 USB-C™... -
Page 6: Product Diagram
Product diagram Front view USB-C (USB 3.0) port* USB 3.0 fast-charge and sync port *5Gbps - downstream data-only port Rear view Thunderbolt 3 USB-A (USB 3.0) port peripheral port DisplayPort Audio output port port Microphone Gigabit DC IN port** Thunderbolt 3 input port host port* RJ45 port... - Page 7 • 1 x Thunderbolt 3 docking station • 1 x Thunderbolt 3 cable • 1 x universal power adapter • 2 x power cords (NA/JP and ANZ for TB3DK2DPPD) (EU and UK for TB3DK2DPPDUE) • 1 x instruction manual Requirements •...
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Page 8: About Thunderbolt 3
About Thunderbolt 3 Thunderbolt 3 technology uses the USB-C connector, and offers bandwidth up to 40Gbps. It supports USB 3.1, DisplayPort 1.2, PCI Express 3.0, and USB Power Delivery. Thunderbolt 3 products must be used with Thunderbolt 3 cables. Your computer’s Thunderbolt 3 ports might not function properly until you update one or more of the following on your computer: •... -
Page 9: About Usb 3.0 And Usb 3.1 Gen 1
USB 3.0 is also known as USB 3.1 Gen 1. This connectivity standard offers speeds up to 5Gbps. Any mention of USB 3.0 in this manual or on the StarTech.com website for TB3DK2DPPD or TB3DK2DPPDUE refers to the 5Gbps USB 3.1 Gen 1 standard. Any mention of USB 3.1 Gen 2 refers to the 10Gbps Gen 2 standard. -
Page 10: Install The Docking Station
the front USB 3.0 port functions as a Charging Downstream Port (CDP), which has simultaneous charge and sync capabilities. The provided power adapter must always be connected to the docking station in order to charge a device using the USB 3.0 fast-charge and sync port. Install the docking station The docking station is natively supported when connected to a Windows 10, Windows 8 / 8.1, or macOS 10.12 (Sierra). - Page 11 3. Click OK. 4. Follow any other on-screen instructions. Install Ethernet drivers 1. Download the latest driver. Use a web browser and navigate to www.StarTech.com/TB3DK2DPPD or www.StarTech.com/TB3DK2DPPDUE. 2. Click the Support tab. 3. Download the Intel_I21x.zip driver. 4. When the download is complete, extract the contents of the compressed file that you downloaded.
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Page 12: Charge A Device
Charge a device If you’re only using the front USB 3.0 port to charge a device, a connection to a host laptop isn’t required. • To charge a device, connect it to the USB 3.0 fast-charge and sync port. Note: This front USB 3.0 port can only fast-charge connected devices that comply with USB Battery Charging Specification Revision 1.2. -
Page 13: Connect Multiple Thunderbolt 3 Displays In A Daisy Chain
Visit www.StarTech.com/AV/usb-c-video-adapters/ for a range of USB-C video adapters and cables. Notes: • The docking station lets you connect two 4K displays. • The maximum available resolution may be limited if your monitor is connected through a video adapter. Check the documentation of the video adapter to determine its maximum supported resolution. -
Page 14: Supported Video Resolutions
Supported video resolutions Thunderbolt technology supports both video and data throughput. However, it prioritizes video bandwidth to help ensure seamless display performance. The performance of the remaining dock functions depends entirely on the display configuration you used. The docking station supports the follow maximum resolutions: Number of Ports Maximum Resolution... - Page 15 Thunderbolt Video and I/O DisplayPort 3 USB-C I/O Bandwidth Remaining Configuration Resolution Resolution Data only Download: 22Gbps (No Displays) Upload: 22Gbps DisplayPort 4096 x Download: 22Gbps 2160p (Single Display Upload: 22Gbps - 4K) (4K) Thunderbolt 3 USB-C 4096 x 2160p Download: 22Gbps (Single Display (4K - 60Hz)
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Page 16: Troubleshooting
Troubleshooting If you are experiencing device detection issues, there are some quick tests that you can complete to narrow down the source of the issue. Update your computer to use Thunderbolt 3 Visit http://thunderbolttechnology.net/updates and look for your computer in the list of affected computers. -
Page 17: Technical Support
Limitation of Liability In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product. - Page 18 StarTech.com is an ISO 9001 Registered manufacturer of connectivity and technology parts. StarTech.com was founded in 1985 and has operations in the United States, Canada, the United Kingdom and Taiwan servicing a worldwide market.