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Manual
Thunderbolt 3 Dual-4K Docking Station for
Laptops - Windows Only
TB3DK2DPW
TB3DK2DPWUE
FR: Guide de l'utilisateur - fr.startech.com
DE: Bedienungsanleitung - de.startech.com
ES: Guía del usuario - es.startech.com
NL: Gebruiksaanwijzing - nl.startech.com
PT: Guia do usuário - pt.startech.com
IT: Guida per l'uso - it.startech.com
For the latest information, technical specifications, and support for
this product, please visit www.startech.com
Manual Revision: 09/27/2016
*actual product may vary from photos
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Summary of Contents for StarTech.com TB3DK2DPW
- Page 1 Thunderbolt 3 Dual-4K Docking Station for Laptops - Windows Only TB3DK2DPW TB3DK2DPWUE *actual product may vary from photos FR: Guide de l’utilisateur - fr.startech.com DE: Bedienungsanleitung - de.startech.com ES: Guía del usuario - es.startech.com NL: Gebruiksaanwijzing - nl.startech.com PT: Guia do usuário - pt.startech.com IT: Guida per l’uso - it.startech.com...
- Page 2 StarTech.com. Where they occur these references are for illustrative purposes only and do not represent an endorsement of a product or service by StarTech.com, or an endorsement of the product(s) to which this manual applies by the third-party company in question. Regardless of any direct acknowledgement elsewhere in the body of this document, StarTech.com hereby...
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Page 3: Table Of Contents
Table of Contents Introduction ....................1 Packaging contents ..........................1 System requirements ..........................1 Product diagram ..................3 Front view ..............................3 Rear view ..............................3 About Thunderbolt 3 ................4 About DP alt mode (DisplayPort alternative mode) ..............4 Thunderbolt temperature ........................4 About USB 3.0 and USB 3.1 Gen 1 ............5 About the docking station USB-C ports ..........5 About the docking station ports ............5... - Page 4 Bandwidth allocation ................9 Troubleshooting ..................11 Technical support ...................12 Warranty information ................12 Instruction Manual...
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Page 5: Introduction
Introduction The TB3DK2DPW and TB3DK2DPWUE integrate Thunderbolt™ 3 technology to offer throughput at speeds up to 40Gbps. It lets you connect dual-4K monitors (60Hz) to your Windows® based laptop. Plus, the dock offers a range of input and output ports, such as DisplayPort, Gigabit Ethernet, USB fast-charge, USB 3.0, USB-C™, headphone,... - Page 6 • Video output capabilities are dependent on the video card and hardware specifications of your connected host laptop. Operating system requirements are subject to change. For the latest requirements, please visit www.startech.com/TB3DK2DPW or www.startech.com/TB3DK2DPWUE. Instruction Manual...
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Page 7: Product Diagram
Product diagram Front view USB-C (USB 3.0 - 5Gbps) downstream (data only) port USB 3.0 fast-charge and sync port Rear view 3.5 mm DisplayPort audio output USB 3.0 port port (DP++) port 3.5 mm Gigabit DC input Thunderbolt 3 microphone RJ45 port port USB-C port... -
Page 8: About Thunderbolt 3
About Thunderbolt 3 Thunderbolt 3 technology uses the USB-C connector, with bandwidth up to 40Gbps. It supports USB 3.1, DisplayPort 1.2, and PCI Express 3.0. Thunderbolt technology supports both video and data throughput. However, it prioritizes video bandwidth to help ensure seamless display performance. The performance of the remaining dock functions depends entirely on your display configuration. -
Page 9: About Usb 3.0 And Usb 3.1 Gen 1
USB 3.0 is also known as USB 3.1 Gen 1. This connectivity standard offers speeds up to 5Gbps. Any mention of USB 3.0 in this manual or on the StarTech.com website for TB3DK2DPW or TB3DK2DPWUE refers to the 5Gbps USB 3.1 Gen 1 standard. Any mention of USB 3.1 Gen 2 refers to the 10Gbps Gen 2 standard. -
Page 10: Install The Docking Station
2. On the following prompt, select Always Connect from the drop-down list. 3. Click OK. If required, follow any other on-screen instructions to complete the installation. The drivers can also be found under the Support tab on our website at www.startech.com/TB3DK2DPW or www.startech.com/TB3DK2DPWUE. Instruction Manual... -
Page 11: Charge A Device
Charge a device If you’re only using the front USB 3.0 port to charge a device, a connection to a host laptop isn’t required. • To charge a device, connect it to the USB 3.0 port located on the front of the docking station. -
Page 12: Connect Multiple Thunderbolt 3 Displays In A Daisy Chain
Visit www.StarTech.com for a range of USB-C video adapters and cables. Note: The docking station lets you connect two 4K displays, or a single 5K display. Video adapters sometimes limit the maximum available resolution. Check the documentation of the video adapter to determine its maximum supported resolution. -
Page 13: Bandwidth Allocation
Bandwidth allocation Thunderbolt technology carries video and data bandwidth, and it prioritizes video bandwidth to help ensure seamless display performance. The performance of the remaining dock ports (for example, the USB 3.0 ports) depends entirely on the display and I/O (input and output) configuration that you have used. When multiple high-resolution displays are connected, the docking station needs to allocate additional bandwidth to the displays, and the extra bandwidth is reallocated from the other I/O ports on the docking station. -
Page 14: Troubleshooting
Troubleshooting If you are experiencing issues, there are some quick tests that you can complete to narrow down the source of the issue. Update your computer to use Thunderbolt 3 Visit http://thunderbolttechnology.net/updates and look for your computer in the list of affected computers. -
Page 15: Technical Support
Limitation of Liability In no event shall the liability of StarTech.com Ltd. and StarTech.com USA LLP (or their officers, directors, employees or agents) for any damages (whether direct or indirect, special, punitive, incidental, consequential, or otherwise), loss of profits, loss of business, or any pecuniary loss, arising out of or related to the use of the product exceed the actual price paid for the product. - Page 16 StarTech.com is an ISO 9001 Registered manufacturer of connectivity and technology parts. StarTech.com was founded in 1985 and has operations in the United States, Canada, the United Kingdom and Taiwan servicing a worldwide market.