Table of Contents
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Chapter 16: Troubleshooting
Power
Your computer is not working on AC power
Make sure your AC power adapter is connected correctly to your
computer. For more information, see "Connecting the AC adapter" on
page 12.
If your system is plugged into a surge protector, make sure the surge
protector is securely connected to an electrical outlet, switched on, and
working correctly. To test the outlet, plug a working device, such as a
lamp, into the outlet and turn it on.
Make sure the AC power adapter cables are free from cuts or damage.
Replace any damaged cables.
Your computer is not working on battery power
Make sure the battery is installed correctly. For more information, see
"Changing batteries" on page 96.
Make sure the battery is fully recharged. For more information, see
"Recharging the battery" on page 94.
Make sure the battery is calibrated correctly. For more information, see
"Recalibrating the battery" on page 95.
Printer
The printer will not turn on
Make sure the power cable is plugged into an AC power source.
The printer is on but will not print
Check the cable between the printer and the computer. Make sure it is
connected to the proper port.
Most printers have an online/offline button that you may need to press
so the printer can start printing. Press the button to put the printer
online.
Check the connector and cable for bent or broken pins.
Reinstall the printer driver. Use the manual that came with your printer
for instructions on installing the printer driver.
214
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Table of Contents
Troubleshooting
