Table of Contents
Advertisement
CD/DVD drive
The computer does not recognize a disc or the CD/DVD drive
The disc may not be correctly seated in the tray. When you place a disc
on the tray, make sure that you press the disc firmly onto the spindle so
that the retainers hold the disc in place.
Make sure the disc label is facing up.
Try a different disc. Occasionally discs are flawed and cannot be read by
the drive.
Clean the disc. For more information, see "To clean a CD or DVD:" on
page 202.
Your computer may be experiencing some temporary memory problems.
Shut down and restart your computer.
An audio CD does not produce sound
Make sure the CD label is facing up.
Make sure the volume controls are turned up. For more information, see
"Adjusting the volume" on page 70 and "Listening to CDs" on page 73.
Make sure mute controls are turned off.
To make sure mute is turned off:
1
Click
2
Click
volume
information about the mute setting, see "Adjusting the volume" on
page 70.
Clean the CD. For more information, see "To clean a CD or DVD:" on
page 202.
Your computer may be experiencing some temporary memory problems.
Shut down and restart your computer.
Reinstall the audio device drivers. For more information, see "Reinstalling
device drivers" on page 189.
, then select
Start
Control Panel
Sounds, Speech, and Audio Devices
. Make sure that the Mute check box is not selected. For more
www.gateway.com
.
, then click
Adjust the system
Troubleshooting
201
Advertisement
Table of Contents
Troubleshooting
