Gateway Solo 3350 User Manual
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Gateway Solo 3350 User Manual

Gateway Solo 3350 User Manual

Gateway solo 3350: user guide
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Contents
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Left . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Right . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Back . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Bottom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Indicator light panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting the AC adapter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Protecting from power source problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Starting your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Waking up your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Turning off your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Function key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using the EZ Pad touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Using the touchpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connecting the modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Connecting the network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Installing a printer, scanner, or other peripheral device . . . . . . . . . . . . . . . . . . . . . 27
About the Windows environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Desktop items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Window items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Using the Start menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Working with files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
About drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
About folders and files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Copying and moving files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Deleting files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Browsing for files and folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Searching for files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Using the Windows Me or Windows 2000 Search utility . . . . . . . . . . . . . . . . . 45
Using the Windows 98 Find utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Working with documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
. . . . . . . . . . . . . . . . . . . . . . . . . . 1
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Summary of Contents for Gateway Solo 3350

  • Page 1: Table Of Contents

    Contents 1 Checking Out Your Gateway Solo 3350 Front ............. 2 Left .
  • Page 2 Creating a new document .........50 Saving a document .
  • Page 3 6 Sending and Receiving Faxes Setting up your cover page ......... . . 94 Sending a fax .
  • Page 4 Playing multi-player games ........155 Introducing the Gateway Connected Home ......156 Components of a Gateway Connected Home .
  • Page 5 Turning off Gateway GoBack ........
  • Page 6 Telephone support ..........260 Before calling Gateway technical support ......260 Telephone numbers .

  • Page 7: Checking Out Your Gateway Solo 3350

    Checking Out Your Gateway Solo 3350 Tips & Tricks To access the contents of this manual while you are traveling, download the manual from www.gateway.com/support/manlib/.

  • Page 8: Front

    Front Component Icon Release latch Power indicator light Battery indicator light Checking Out Your Gateway Solo 3350 Release latch Power Battery indicator indicator light light Description Open the notebook cover by sliding the release latch to the right. Lights up when the notebook is turned on and shows...

  • Page 9: Left

    Left Ventilation fan (do not block) Component Icon Ventilation fan Microphone jack Speaker jack USB port USB port Speaker jack Microphone jack Description Helps cool system components. Do not block. Plug a microphone into this jack. While the external microphone is connected, the built-in microphone is disabled.

  • Page 10: Right

    Component Icon Kensington™ lock slot Hard drive PC Card eject button PC Card slot Checking Out Your Gateway Solo 3350 Hard drive PC Card eject button Description Secure your computer to an object by connecting a Kensington cable lock to this slot.

  • Page 11: Back

    Back Ethernet Modem Monitor jack jack port Component Ethernet jack (optional) Modem jack Monitor port Parallel port External drive connection Power connection PS/2 port Parallel External drive port connection Icon Description Plug an Ethernet 10/100 network cable into this jack. Plug a modem cable into this jack.

  • Page 12: Bottom

    Bottom System label Hard drive Battery Component Icon Docking port Reset hole Speaker Checking Out Your Gateway Solo 3350 Docking port Battery Battery status release indicator latch Description Connect an optional port replicator to this port. Warning! Power is passed through this connection. This docking connection is UL certified for use only with Solo 3350 port replicator devices.
  • Page 13 Component Icon Battery release latch Battery status indicator Battery bay Hard drive bay System label Description Slide to release the battery. Press to see the charge level of the battery. A full charge is indicated by four lights. The notebook uses power from this battery while not connected to AC power.

  • Page 14: Indicator Light Panel

    Power button Hard drive Pad Lock Caps Lock Scroll Lock Microphone Checking Out Your Gateway Solo 3350 Scroll lock Pad lock Caps lock Description Press to turn the power on or off. You can also configure the button to operate in Standby/Resume mode or Hibernate mode.

  • Page 15: Accessories

    Accessories Gateway offers accessories that can help you make the most of using your notebook. Batteries and automobile/airplane power adapters If you run your notebook on battery power for extended periods, you may want to buy an additional battery so that you can swap batteries when necessary.
  • Page 16 Laser printers and cartridges are more expensive, but usually they print much faster than inkjet printers. Laser printers are better than inkjet printers when you are printing large documents. Checking Out Your Gateway Solo 3350...

  • Page 17: Getting Started

    Getting Started This chapter provides basic information about your Gateway notebook. Read this chapter to find out: How to connect the AC power adapter How to start and turn off your notebook How to use the keyboard How to use the EZ Pad™ touchpad...

  • Page 18: Connecting The Ac Adapter

    Connecting the AC adapter You can run your notebook using an AC adapter or the notebook battery. The battery was shipped to you partially charged. You should use the AC adapter right away to fully charge the battery. Important To connect the AC adapter: Connect the power cord to the AC adapter, then plug it in to a wall power outlet.
  • Page 19 Do not attempt to disassemble the AC adapter. The AC adapter has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. Connecting the AC adapter...

  • Page 20: Protecting From Power Source Problems

    Protecting from power source problems During a power surge, the voltage level of electricity coming into your computer can increase to far above normal levels and cause data loss or system damage. Protect your computer and peripherals by connecting them to a surge protector, which will absorb voltage surges and prevent them from reaching your computer.

  • Page 21: Starting Your Notebook

    Starting your notebook To start the notebook: Open your notebook by sliding the latch on the front of your notebook to the right and lifting the LCD panel. Press the power button located above the keyboard. Power button The power button is preset to On/Off mode. However, you can also set it to function in Standby/Resume mode.

  • Page 22: Waking Up Your Notebook

    LCD and hard drive. Two advanced power-saving modes (called Standby and Hibernate) are also available for the Solo 3350. While in Standby, the power indicator light flashes. When you are ready to use your notebook after the screen has gone into basic power-saving mode, wake it up by pressing a button or key on the keyboard.

  • Page 23: Turning Off Your Notebook

    Turning off your notebook To turn off your notebook: Click , then select Start opens. Select Shut down Click . Windows shuts down and turns off your notebook. Important . The Shut Down Windows dialog box Shut Down If for some reason you cannot use the Shut down option in Windows to turn off your notebook, press and hold the power button for about five seconds.

  • Page 24: Using The Keyboard

    Using the keyboard Your notebook features a keyboard that has the same functionality as a desktop computer keyboard. Many of the keys have been assigned alternate functions. The alternate function is printed on the key in green text. Windows Getting Started Function keys Application Numeric...

  • Page 25: Keys

    Keys Keys Icons Function keys Windows keys Numeric keypad Application key Arrow keys/ Brightness controls Navigation keys Description Press these keys to perform actions in programs. For example, pressing F1 may open help. Each program uses different function keys for different purposes.

  • Page 26: Function Key Combinations

    Function key combinations When you press an performs the action identified by the green text on the key. Press and this function key... Getting Started key and a Function key at the same time, the notebook To... Open the power status box in the upper left corner of your screen. The menu shows the battery charge level, the BIOS version, and whether the AC power adapter is being used.
  • Page 27 Press and this To... function key... Stop the currently running DOS program. (This function is only available in some programs.) Increase the brightness of the screen. Decrease the brightness of the screen. Using the keyboard...

  • Page 28: Using The Ez Pad Touchpad

    Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad and two buttons. Touchpad When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. You can use the EZ-Pad left and right buttons below the touchpad to select objects.

  • Page 29: Using The Touchpad

    Using the touchpad To... Do this... Move the pointer on the screen. Select an object on the screen. Start a program or open a file or folder. Access a shortcut menu or find more information about an object on the screen. Move your finger around on the touchpad.
  • Page 30 To... Do this... Move an object on the screen. Getting Started Position the pointer over the object. Press the left button and hold it down, then use the touchpad to move (drag) the object to the appropriate part of the screen. Release the button to drop the object where you want it.

  • Page 31: Connecting The Modem

    Connecting the modem If your notebook has a modem jack, the notebook has a built-in V.90 56K modem and a telephone cable. To connect the modem: Insert one end of the telephone cable into the modem jack back of the notebook. Insert the other end of the telephone cable into a telephone wall jack.

  • Page 32: Connecting The Network

    Connecting the network If your notebook has a network jack, the notebook can connect to an Ethernet 10/100 network. To connect to a network: Insert one end of the network cable into the network jack back of the notebook. Insert the other end of the network cable into a network wall jack. Ask your network administrator to help you select the correct network jack.

  • Page 33: Installing A Printer, Scanner, Or Other Peripheral Device

    (USB) and parallel. These ports are used for connecting peripheral devices such as printers, scanners, and digital cameras to your computer. For more information about port locations, see “Checking Out Your Gateway Solo 3350” on page 1 USB ports support plug-and-play and hot swapping, which means that your computer will usually recognize such a device whenever you plug it into the appropriate port.
  • Page 34 Getting Started...

  • Page 35: Windows Basics

    Windows Basics Read this chapter to get basic information on how to: Work on the Windows desktop Manage files and folders Work with documents Use shortcuts Move data from your old computer to your new computer HelpSpot For more information on using Windows, double-click the HelpSpot icon on your desktop.

  • Page 36: About The Windows Environment

    About the Windows environment After your computer starts, the first screen you see is the Windows desktop. The desktop is like the top of a real desk. Think of the desktop as your personalized work space where you open programs and perform other tasks. Your desktop may be different from the example shown below, depending on how your computer is set up.

  • Page 37: Desktop Items

    Internet, see “Learning about the Internet” on page 62. The Gateway.net and America Online Included icons let you connect to the Gateway.net or America Online ISP (Internet Service Provider). Double-click either the Gateway.net or America Online Included icon to dial one of the services.
  • Page 38 Click a program’s button on the taskbar to activate the program’s window. Windows Basics Description Gateway has provided an easily accessible interactive guide called HelpSpot for use with Windows Me. This guide is designed to provide help information and let you quickly discover and use the features of your computer.

  • Page 39: Window Items

    Window items When you double-click the icon for a drive, folder, files, or program, a window opens on the desktop. This example shows the opens after double-clicking the window. Title bar Menu bar Local Disk (C:) icon in the My Computer Local Disk (C:) About the Windows environment window, which...
  • Page 40 Every program window looks a little different because each has its own menus, icons, and controls. Most windows include these items: Window item Windows Basics Description The title bar is the horizontal bar at the top of a window that shows the name of the program. Clicking the minimize button reduces the active window to a button on the taskbar.

  • Page 41: Using The Start Menu

    Using the Start menu You can start programs, open files, customize your system, get help, search for files and folders, and more using the To open the Start menu: Click the Start menu opens showing you the first level of menu items. When you move the pointer over any menu item that has an arrow next to it, another menu, or submenu, opens and reveals related files, programs, or commands.

  • Page 42: Working With Files And Folders

    Working with files and folders You can organize your files and programs to suit your preferences much like you would store information in a file cabinet. You can store these files in folders and copy, move, and delete the information just as you would reorganize and throw away information in a file cabinet.
  • Page 43 To see the files and folders on a drive: Double-click the drive icon. If you do not see the contents of a drive after you double-click its icon, click View the entire contents of this drive Working with files and folders...

  • Page 44: About Folders And Files

    About folders and files Folders are much like the folders in a file cabinet. They contain files and other folders. Files are much like paper documents—letters, spreadsheets, and pictures—that you keep on your computer. In fact, all information on a computer is stored in files.

  • Page 45: Copying And Moving Files And Folders

    Copying and moving files and folders The skills you need to copy and move files are copying, cutting, and pasting. When you copy and paste a selection, you place a copy of the file you selected on the Windows clipboard, which stores it. Then, when you decide what folder you want the copy to go in (the destination folder), you paste it there.
  • Page 46 To move a file or folder to another folder: Right-click the file or folder that you want to move. A menu opens on the desktop. Select from the menu. Open the destination folder. With the pointer inside the destination folder, press the right touchpad button.

  • Page 47: Deleting Files And Folders

    File their original locations. If the Recycle Bin was emptied before you decided that you want to restore a file, use Gateway GoBack (if available on your notebook). . Windows moves the files and folders to the Delete icon. The Recycle Bin window opens listing Recycle Bin .
  • Page 48 To empty the Recycle Bin: Caution Double-click the opens. Select , then select File sure that you want to empty the bin. Click . Windows permanently deletes all the files in the Recycle Bin. Windows Basics Emptying the Recycle Bin permanently erases any files or folders in the bin.

  • Page 49: Browsing For Files And Folders

    Browsing for files and folders A file or folder that you need is rarely right on top of your Windows desktop. It is usually on a drive inside a folder that may be inside yet another folder, and so on. Windows drives, folders, and files are organized in the same way as a real file cabinet in that they may have many levels (usually many more levels than a file cabinet, in fact).

  • Page 50: Searching For Files

    Searching for files If you are looking for a particular file or folder or a set of files or folders that have characteristics in common, but you do not remember where they are stored on your hard drive, you can use the Search utility in Windows Me or Windows 2000, or the Find utility in Windows 98 to search by: Name or part of a name Creation date...

  • Page 51: Using The Windows Me Or Windows 2000 Search Utility

    Using the Windows Me or Windows 2000 Search utility To find files and folders using the Search utility: Click , then select Start box opens. If you want to search by file or folder name, type in all or part of the file or folder name in the pane of the window.
  • Page 52 Click Search Now and folders whose names contain the text that you searched for. Open a file, folder, or program by double-clicking the name in the list. Using advanced search options Search can find files meeting more criteria than file name. You can select options to narrow your search by clicking options that you want: searches for files that were created or modified on a specific date or...

  • Page 53: Using The Windows 98 Find Utility

    Using the Windows 98 Find utility To find files and folders using the Find utility: Click , then select Start box opens. If you want to search by file or folder name, click the tab, then type in all or part of the file or folder name in the box.
  • Page 54 Click Find Now and folders whose names contain the text that you searched for. Open a file, folder, or program by double-clicking the name in the list. Using advanced search options You can find files meeting more criteria than file name. You can select options to narrow your search by clicking the options that you want: searches for files that were created or modified on a specific date or...

  • Page 55: Working With Documents

    Working with documents Documents are commonly word processing files, spreadsheet files, or other similar files. The basic methods of creating, saving, opening, and printing a document apply to most of these types of files. The following examples illustrate the concepts for creating, saving, opening, ®...

  • Page 56: Creating A New Document

    Creating a new document HelpSpot To create a new document: Click , then select Start starts and a blank document opens. Select , then select File Click a tab for the type of document you want to create, select a document template style, then click Begin composing your document.

  • Page 57: Saving A Document

    Saving a document After you create a document, you need to save it if you want to use it later. HelpSpot To save a document in Microsoft Word: Select , then File In the Save in Type the new file name. File folder File...

  • Page 58: Opening A Document

    Opening a document To view, revise, or print an existing document, you need to open it. Open the document in the program it was created in. HelpSpot To open a document in Microsoft Word: Click , then select Start starts and a blank document opens. Select , then File...

  • Page 59: Printing A Document

    Printing a document To print a document, you must have a printer connected to your computer or have access to a network printer. For more information about installing or using your printer, refer to the printer documentation. HelpSpot To print a document in Microsoft Word: Make sure that the printer is turned on and loaded with paper.

  • Page 60: Shortcuts

    Shortcuts The following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows. For more information on Windows shortcuts, see your Windows or program documentation. To... Copy a file, folder, text, or graphic Cut a file, folder, text, or graphic Paste a file, folder, text, or graphic Select multiple icons on the desktop...

  • Page 61: Transferring Software And Hardware From Your Old Computer

    This program, with its special USB cable, helps you do this quickly and efficiently. To order the Gateway Data Mover Plus kit, visit the Gateway Accessory Store at www.gateway.com.
  • Page 62 To find files in the My Documents folder: Double-click the window opens. Double-click the Double-click the and displays many of your saved personal data files. You can often identify different data file types by looking at the file’s extension (the part of the file name following the last period). For example, a document file might have a .DOC extension and a spreadsheet file might have an .XLS extension.

  • Page 63: Transferring Internet Settings

    Transferring Internet settings Setting up your ISP If your current Internet Service Provider (ISP) software came preinstalled on your new computer, run that setup program. If it asks to set up a new account or an existing one, choose to reconnect to an existing account. If your current ISP software is not preinstalled on your new computer, locate the original Internet setup program provided by your local ISP, or contact your ISP to see if they have an updated version of their software,...

  • Page 64: Reinstalling Your Old Printer Or Scanner

    Reinstalling your old printer or scanner Reinstalling a USB printer or scanner USB devices may have special installation instructions. Refer to your USB device’s installation guide. Reinstalling a parallel port printer You can usually install parallel port printers by following these steps. To reinstall your old printer: Exit Windows and turn off your computer.

  • Page 65: Reinstalling Your Old Programs

    Reinstalling your old programs Spend some time going through your old computer’s menus, making note of any programs you want to install on your new computer. Locate your original program installation CDs and installation guides. Your original CDs and guides should contain any serial numbers or product ID keys that may be required for program installation and registration.
  • Page 66 Windows Basics...

  • Page 67: Using The Internet

    Using the Internet This chapter provides information about the Internet and the World Wide Web, and tells you how to set up Gateway.net services so that you can send and receive e-mail and access other Internet resources. ® or America Online...

  • Page 68: Learning About The Internet

    Learning about the Internet The Internet is a worldwide network of computers linked together to provide information to people everywhere. The two most popular services on the Internet are e-mail and the World Wide Web. You can access this network by connecting your computer to a telephone, DSL, or cable line and signing up with an Internet Service Provider (ISP).

  • Page 69: Setting Up An Internet Account

    To establish a different ISP service, or to transfer an existing account to this computer, contact the ISP directly. If you set up an account with Gateway.net or America Online, an Internet e-mail address is created for you. After completing the setup you are ready to access the Internet.

  • Page 70: Accessing Your Internet Account

    . The computer dials the Internet account phone number. Connect If you are using a service other than Gateway.net or America Online, check with your ISP for the correct procedure for connecting. After connecting, the Web browser window opens. For information about the Web and the Web browser, see “Using the World Wide Web”...

  • Page 71: Using The World Wide Web

    Using the World Wide Web The World Wide Web is a multimedia window to the Internet that gives you access to millions of information sources. Information on the Web comes to you on Web pages, which are electronic documents that you view using a Web page display program called a browser. You can use any of the commercially available Web browsers, like Microsoft Internet Explorer, which comes installed on your new computer.

  • Page 72: Connecting To A Web Site

    Connecting to a Web site After you set up an account with an Internet Service Provider (ISP) such as Gateway.net or America Online, you can access the many information sources on the World Wide Web. HelpSpot To connect to a Web site: Connect to your Internet account.

  • Page 73: Downloading Files

    Downloading files Downloading is the process of transferring files from a computer on the Internet to your computer. To protect your computer against viruses, make sure that you scan the files you download. For more information, see “Protecting your computer from viruses”...

  • Page 74: Using E-Mail

    Internet Service Provider (ISP) or company that “hosts” that user. Your e-mail address is assigned when you sign up for an account with an ISP. For example, a person with an account with the Gateway.net ISP might have an e-mail address that is similar to this one:...

  • Page 75: Checking Your E-Mail

    Type the e-mail message. When finished, click the e-mail address you specified. Checking your e-mail HelpSpot To check your e-mail using Gateway.net or America Online: Connect to your Gateway.net or America Online account. Click Read Mail - OR - Click...
  • Page 76 Using the Internet...

  • Page 77: Using Multimedia

    Using Multimedia This chapter provides information on using the multimedia capabilities of your notebook. Read this chapter to learn how to: Adjust the volume Connect the external drive Use the diskette drive Use the CD/DVD drive Play CDs and DVDs Record and play audio files Use Media Player Use MusicMatch...

  • Page 78: Adjusting The Volume

    Adjusting the volume You can use the volume controls to adjust the overall volume and the volume of specific sound devices in your computer. HelpSpot To adjust overall volume level: Click the speaker icon on the taskbar, then drag the slider to change the volume or click to select the - OR - On the keyboard, press the volume buttons...
  • Page 79 To adjust specific volume levels: Double-click the speaker icon on the taskbar. The Volume Control dialog box opens. If the device you want to adjust does not appear in the Volume Control dialog box, select Options to adjust, then click Drag the volume level and balance sliders for the device you want to adjust, then close the window.

  • Page 80: Connecting The External Drive

    Connecting the external drive Your notebook has an optional external drive bay that lets you use a removable drive such as a diskette drive or CD/DVD drive. To change drives, you need to replace the drive module in the drive bay. To connect the external drive: Turn off your notebook.
  • Page 81 Plug the other end of the external drive cable into the connector on the back of the notebook. Make sure the cable plug’s icons are facing up. Turn on your notebook. To access files on the drive, use a program to open drive A: (for a diskette drive) or drive D: (for a CD/DVD drive).
  • Page 82 To change the drive module: Turn off your notebook. Remove the external drive cable from the external drive by pressing in both clips on the plug and pulling it away from the module. Turn over the external drive bay. Remove the drive module by pressing and holding the module release latch and pulling out the module with the other hand.
  • Page 83 Slide the new module into the bay until it clicks into place. Turn the external drive over, then reconnect the external drive cable. Make sure the cable plug’s icons are facing up. Connecting the external drive...

  • Page 84: Using Diskettes

    Using diskettes The diskette drive uses 3.5-inch diskettes (sometimes called floppy disks). Diskettes are useful for storing files or transferring files to another computer. Warning To use a diskette: Attach the external diskette drive. For more information on attaching the external drive, see “Connecting the external drive”...

  • Page 85: Using The Cd/Dvd Drive

    Using the CD/DVD drive You can use your computer to enjoy a wide variety of multimedia features, such as making recordings, listening to audio CDs, and watching DVD movies. Inserting a CD/DVD Activity indicator To insert a CD/DVD: Attach the external CD/DVD drive. For more information on attaching the external drive, see “Connecting the external drive”...

  • Page 86: Listening To Music Cds In Windows Me

    Listening to music CDs in Windows Me The Windows Media Player turns your computer into a multimedia center. Use the player to listen to Internet radio stations, play and copy your CDs, look for Internet movies, and create lists of all media on your computer. For more information about using the Windows Media Player, select To listen to a CD in the Windows Media Player: Insert a CD into the CD/DVD drive.

  • Page 87: Listening To Music Cds In Windows 98

    Listening to music CDs in Windows 98 Use the CD/DVD drive and the Windows CD Player to play an audio CD. To play a CD: Insert a CD into the CD/DVD drive. The CD Player opens and the CD plays. If the CD Player does not open automatically when you insert the CD, open it from the Start menu by clicking Accessories...

  • Page 88: Recording And Playing Audio

    Recording and playing audio Use the instructions below to make an audio recording by speaking into the microphone. HelpSpot To make an audio recording: Click , then select Start . The Sound Recorder opens. Recorder Rewind Click (record), then speak into the microphone. When you finish recording, click Select , then...
  • Page 89 To play an audio recording in Sound Recorder: Open the Sound Recorder. Select , then File Open Select the file you want to play back, then click Play the file by clicking (stop). . The Open dialog box opens. (play), then stop playing the file by clicking Recording and playing audio Open...

  • Page 90: Playing Audio And Video Files With Windows Media Player

    Playing audio and video files with Windows Media Player The Windows Media Player can play several types of audio and video files, including WAV, MIDI, MP3, AU, AVI, and MPEG formats. For more information about the using the Windows Media Player, select To play a file using the Media Player: Click , then select...

  • Page 91: Playing A Dvd

    Playing a DVD A Digital Versatile Disc (DVD) is similar to a standard CD but has greater data capacity. Because of this increased capacity, full-length movies, several albums of music, or several gigabytes of data can fit on a single disc. If your computer has a DVD drive, you can play DVDs with the DVD Player program.

  • Page 92: Using Musicmatch

    Using MusicMatch Using the MusicMatch™ program, you can: Play music CDs Build a music library Create MP3 music files from your music CDs and add them to your music library Enter music track information Listen to Internet Radio HelpSpot Playing CDs You can use the MusicMatch program to play music CDs.

  • Page 93: Creating Music Files

    Creating music files Using the MusicMatch program, you can copy the tracks from a music CD to your computer hard drive as MP3 files. Here are some terms that you need to know before you get started: Bit rate is the number of bits required to store one second of music. CD quality is 128 kilobits per second.

  • Page 94: Building A Music Library

    Building a music library Use MusicMatch to build a music library. You can organize your music tracks by categories, find a track quickly by using the sort features, and add information to a song file. You can add music tracks to your music library by: Creating MP3 files –...

  • Page 95: Changing The Music Library Display Settings

    Changing the music library display settings To change the music library display settings: Double-click the Select , then Options Click the Music Library Select the categories that you want to display in the columns. Click icon. MusicMatch Jukebox . The Settings window opens. Settings tab.

  • Page 96: Editing Track Information

    Editing track information If you are connected to the Internet and listening to a music CD, MusicMatch downloads and displays information such as the artist, album, and track titles from a database on the Internet called CD DataBase (CDDB). After you add a CD track as an MP3 file to your music library, you can edit track information.

  • Page 97: Listening To Internet Radio

    Listening to Internet radio Use the Radio feature in MusicMatch to listen to Internet Radio stations. To listen to an Internet radio station: Double-click the Click Radio Click the Radio icon. The Radio window opens. icon, then connect to the Internet. MusicMatch Jukebox Using MusicMatch...

  • Page 98: Using Advanced Features

    Click Station Selector music format, city, or country. Select a radio station, then click Using advanced features You can also use MusicMatch to create your own music CDs and to download MP3 files to your portable MP3 player. See the online help that came with MusicMatch.

  • Page 99: Sending And Receiving Faxes

    Sending and Receiving Faxes PhoneTools lets you send and receive faxes using the modem in your computer. After you have created a document using a spreadsheet, word processor, or graphics program, you can send it as a fax. You can also receive faxes on your notebook.

  • Page 100: Setting Up Your Cover Page

    Setting up your cover page Before you send your first fax, you need to set up your user information. Your fax cover sheets and fax headers will contain this information, which is required by law. HelpSpot To set up your fax cover page: Click , then select Start...
  • Page 101 Click the tab, then enter your name and fax number in the text box. This identifier information is required by law. You can enter up to 20 characters in the text box. We suggest using eight characters for your identifier name, followed by 12 characters for your telephone number.

  • Page 102: Sending A Fax

    Sending a fax HelpSpot To send a fax: Click , then select Start PhoneTools opens. Click Send Fax Sending and Receiving Faxes For more information on sending a fax, double-click the HelpSpot icon on your desktop. Programs PhoneTools . The Send Fax Wizard opens. , then PhoneTools...
  • Page 103 Enter the recipient’s name, company (if applicable), and fax number, then click . The next wizard dialog box opens. Next Type the message text in the Select a cover page template from the typed a message in the Message Text area, you must select a cover page. If you want to attach a file, make sure the file is not open, then click (browse), select the file, then click Click...

  • Page 104: Faxing From Programs

    Faxing from programs HelpSpot To fax a document directly from most programs: In the program with the document open, click Print dialog box opens. Select the printer opens. Complete the wizard as instructed in “Sending a fax” on page 96. Sending and Receiving Faxes For more information on sending a fax directly from a program, double-click the HelpSpot icon on your desktop.

  • Page 105: Receiving And Viewing A Fax

    Receiving and viewing a fax HelpSpot To receive and view a fax: Click , then select Start PhoneTools opens. When PhoneTools is open, it detects incoming faxes and stores them in the In Box. Important To view a fax, click The fax viewer opens, where you can view and print the fax.
  • Page 106 Sending and Receiving Faxes...

  • Page 107: Managing Power

    Managing Power While your notebook is running on battery power, you should manage power consumption to get the most use out of the battery. This chapter shows you how to: Check and recharge the battery Change batteries Extend the life of the battery by conserving battery power and using alternate power sources Change power-saving settings...

  • Page 108: Monitoring The Battery Charge

    Monitoring the battery charge Closely monitor the battery charge. When the battery charge gets low, change the battery or connect to AC power immediately to prevent losing any unsaved work. Monitor the battery charge by: Checking the built-in battery meter. Turn the notebook over and press the battery meter.

  • Page 109: Changing Batteries

    Press the power button and resume your work. Danger of explosion if battery is incorrectly replaced. Replace only with the Gateway Solo 3350 Li-Ion battery. Discard batteries according to the manufacturer’s instructions. The battery used in this device may present a fire or chemical burn hazard if mishandled.

  • Page 110: Extending Battery Life

    Extending battery life Conserving battery power While using the battery to power your notebook, conserve power by: Dimming the display as low as is comfortable. Removing PC Cards when you do not need them. Many PC Cards use a small amount of power while inserted, even if they are not being used. Modifying the Power Management settings for maximum power savings.

  • Page 111: Changing Power Modes

    Changing power modes You can use the following power modes to lengthen the life of your notebook’s battery: Standby - while your notebook is on standby, it switches to a low power state where devices, such as the LCD screen and drives, turn off. Hibernate - (also called save to disk) writes all current memory (RAM) information to the hard drive, then turns your notebook completely off.

  • Page 112: Changing Automatic Power Settings In Windows Me, Windows 98, Or

    Changing automatic power settings in Windows Me, Windows 98, or Windows 2000 You can change the function of the power button, Standby key, and power-saving timers by changing power settings on your notebook. You can customize power settings from the Windows Control Panel by selecting power schemes, setting power alarms, adjusting advanced power settings, and enabling Hibernate mode.
  • Page 113 To change the power scheme Click , then select Start window opens. If you do not see the icon, click view all Control Panel options Double-click the Power Options Options Properties dialog box opens. Select a power scheme from the - OR - Set the timers for System stand by...
  • Page 114 To change the alarm options: Click , then select Start window opens. If you do not see the icon, click view all Control Panel options Double-click the Options Properties dialog box opens. Click the Alarms Adjust the alarm settings, then save the changes by clicking Managing Power , then Settings...
  • Page 115 To change advanced power management settings: Click , then select Start window opens. If you do not see the icon, click view all Control Panel options Double-click the Power Options Options Properties dialog box opens. Click the tab. Advanced Select a power savings mode to be activated by the power button, then save the changes by clicking , then Settings...
  • Page 116 To use Hibernate mode: Click , then select Start window opens. If you do not see the icon, click view all Control Panel options Double-click the Options Properties dialog box opens. Click the Hibernate Select the Enable hibernate support mode is now an option you can select on the Advanced tab and in the Shut Down menu.

  • Page 117: Changing Power Settings In Windows Nt

    Changing power settings in Windows NT In Windows NT, you can monitor the remaining battery charge and set low battery warnings. To monitor the remaining battery charge: Double-click the battery icon or power cord icon on the taskbar. The APM for NT dialog box opens. Click the Power Status working time remaining appear.

  • Page 118: Changing Speedstep Settings

    Changing SpeedStep settings The processor installed in your notebook may use Intel technology to conserve battery power. A SpeedStep-equipped processor can change its operating speed according to the power source. Your notebook’s default settings operate the processor at full speed while connected to AC power and at reduced speed (which uses less power) while using battery power.
  • Page 119 Change any of the following settings: To run the processor at full speed regardless of the power source, change the Running on batteries To run the processor at reduced speed (using less power) regardless of the power source, change the Optimized Performance To disable SpeedStep technology control, click Disable Intel SpeedStep technology control...
  • Page 120 Managing Power...

  • Page 121: Travel Tips

    This chapter provides information on: Using the modem Transferring files Protecting your notebook from loss and theft Managing your notebook’s power efficiently Tips & Tricks To access the contents of this manual while you are traveling, download the manual from www.gateway.com/support/manlib/.

  • Page 122: Modem

    Modem Take a telephone cord to connect the modem to telephone jacks. If you are traveling internationally, take telephone jack adapters or an acoustic handset coupler. Take a telephone line protector. Take a telephone line tester to check for unsafe lines, especially if you are traveling internationally.

  • Page 123: Security

    The password feature is very secure, with no easy way to recover a forgotten password. If you forget your password, you must return your notebook to Gateway for service. Call Client Care for instructions. and press Password on boot...

  • Page 124: Power

    Power To get the best performance from your notebook, avoid using the battery whenever possible, monitor the battery charge, and use the most efficient power management settings. For information on conserving battery power, see “Conserving battery power” on page 104. For information on using alternate power sources, see “Using alternate power sources”...

  • Page 125: Customizing Your Computer

    Customizing Your Computer This chapter provides information about customizing your computer by changing settings in Windows and adding new hardware devices. You can: Change screen and display settings Change the background and screen saver...

  • Page 126: Adjusting The Screen And Desktop Settings

    Adjusting the screen and desktop settings Adjusting the color depth and screen area are two of the most basic display settings you may need to change. You can also adjust settings such as the screen background and screen saver. Adjusting the color depth Color depth is the number of colors your LCD displays.
  • Page 127 To change the color depth: Click , then select Start window opens. Click/Double-click the opens. Click the tab. Settings Select a setting from the should be 32-bit True Color. If you want to save your changes, click your changes when you click Click , then Settings...

  • Page 128: Adjusting The Screen Area

    Adjusting the screen area You can change the screen area to a size you prefer. For example, you can increase the screen area to fit more icons on your desktop, or you can decrease the screen area to make reading and identifying objects on the display easier. The larger the screen area, the smaller individual components of the screen, such as icons and menu bars, appear.
  • Page 129 If you want to save your changes, click your changes when you click Click . Windows tells you it will apply again. Adjusting the screen and desktop settings...

  • Page 130: Applying A Color Scheme

    Applying a color scheme A color scheme is a set of colors that you can apply to your Windows environment. For example, you can change the appearance of such things as the desktop, windows, and dialog boxes. You can select an existing scheme or create your own.
  • Page 131 Click , type a name for the new scheme, and then click Save As Select a color scheme from the appears in the window above the list. Click list. An example of the scheme Scheme Adjusting the screen and desktop settings...

  • Page 132: Changing The Desktop Background

    Changing the desktop background The Windows desktop background can be changed to either a picture or HTML document. Windows provides several background pictures. You can also use pictures or HTML documents that you have created or retrieved from other sources. Important HelpSpot To change the desktop background:...
  • Page 133 Click the tab. Background Select a background picture from the list. document as Wallpaper - OR - Select a background picture from another location by clicking If you want the picture you chose to cover the entire screen, select from the Picture Display If the picture you chose does not cover the entire screen and you did not choose to tile the image in Step 5, you can change the solid color...

  • Page 134: Selecting A Screen Saver

    Selecting a screen saver You can use a screen saver to keep others from viewing your screen while you are away from your computer. Windows supplies a variety of screen savers that you can choose from, and many more are available from the Internet and as commercial products.
  • Page 135 Click the tab. Screen Saver Select a screen saver from the screen saver. If you want to customize the screen saver, click your changes If the Settings customize the screen saver you selected. If you want to password protect your screen saver, select the checkbox, click Password protected it, then click...
  • Page 136 Customizing Your Computer...

  • Page 137: Upgrading Your Notebook

    Upgrading Your Notebook This chapter provides information about adding hardware devices to your notebook. Topics include: Adding PC Cards Replacing the hard drive Replacing memory...

  • Page 138: Adding Pc Cards

    Adding PC Cards Your notebook has a PC Card slot (also known as PCMCIA card slot). This slot accepts Type I and II cards. You do not need to restart your notebook when changing most cards because your notebook supports hot-swapping. Hot-swapping means that you can insert a PC Card while your notebook is running.
  • Page 139 To remove a PC Card: Release the eject button by pressing the PC Card eject button once. Eject the PC Card by pressing the eject button again. Reset the eject button by pressing the PC Card eject button again. Adding PC Cards...

  • Page 140: Preventing Static Electricity Discharge

    Preventing static electricity discharge The components inside your computer are extremely sensitive to static electricity, also known as electrostatic discharge (ESD). Caution Before opening the computer case, follow these guidelines: Turn off the computer power. Wear a grounding wrist strap (available at most electronics stores) and attach it to a bare metal part of the computer.

  • Page 141: Replacing The Hard Drive Kit

    Replacing the hard drive kit If you would like more hard drive capacity, you can replace your original drive with a higher-capacity drive from Gateway. To replace the drive, follow the instructions below. To replace the hard drive kit: Shut down your notebook and disconnect the AC power.
  • Page 142 Slide the hard drive kit out of the hard drive bay. Insert the new hard drive kit in the bay until the outer edge of the kit is flush with the side of the notebook. Replace the two screws to secure the hard drive kit to the notebook. Upgrading Your Notebook...

  • Page 143: Installing Memory And Replacing The Keyboard

    Installing Memory and Replacing the Keyboard To install memory: Follow the instructions under “Removing the keyboard” on page 137. Follow the instructions under “Replacing the memory” on page 142. To replace the keyboard: Follow the instructions under “Removing the keyboard” on page 137. Follow the instructions under “Replacing the keyboard”...
  • Page 144 Straighten a paper clip and insert it into the small hole in the bezel just above the I key. Upgrading Your Notebook...
  • Page 145 While pressing the paper clip down with your right hand, use your left hand to slide the bezel 1/8 inch (3.3 mm) to the left and remove the bezel and paper clip. With a small Phillips screwdriver, remove the four keyboard screws and place them in a safe place.
  • Page 146 Remove the keyboard by raising the back edge, then slowly sliding it toward the LCD panel and rotating it forward so it lays on the notebook. Be careful to not damage the LCD panel. Upgrading Your Notebook...
  • Page 147 Removing the keyboard exposes the following replaceable components: Memory module slot Installing Memory and Replacing the Keyboard Keyboard connection...

  • Page 148: Replacing The Memory

    Replacing the memory Your notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The modules are available in various capacities and any module can be placed in the memory slot. To replace the memory module: Remove the keyboard by following the instructions under “To remove the keyboard:”...
  • Page 149 Hold the replacement module at a 30-degree angle and slide it into the empty memory slot. Gently push the module down until it clicks in place. Rotate the keyboard toward the LCD panel until the keyboard is almost face-up, then insert the front of the keyboard under the palm rest. Gently press the keyboard down until it is flat all the way across.
  • Page 150 While pressing down on the bezel with your fingers positioned as shown, slide the bezel to the right until it clicks into place. The bezel is correctly mounted when each end is flush with the notebook case and the bezel is flat all the way across. If the bezel is not flat, you should follow “Removing the keyboard”...

  • Page 151: Replacing The Keyboard

    Replacing the keyboard To install a new keyboard: Remove the old keyboard by following the instructions under “To remove the keyboard:” on page 137. Disconnect the keyboard by lifting the keyboard connector using two fingers. Be careful to not touch or damage any other components. Connect the new keyboard by placing it face-down on the notebook, then inserting the keyboard plug into the keyboard connector.
  • Page 152 Rotate the keyboard toward the LCD panel until the keyboard is almost face-up, then insert the front of the keyboard under the palm rest. Gently press the keyboard down until it is flat all the way across. The keyboard should easily fall into place. Replace the four keyboard screws.

  • Page 153: Using The Port Replicator

    Using the Port Replicator The optional port replicator gives you a convenient way to attach external devices such as a monitor, a full-size keyboard, or an AC power adapter. Although devices can be attached directly to the ports on the notebook, the port replicator lets you make all of those connections in one step.

  • Page 154: Connections

    Mouse port Icon Description Plug the AC power adapter into this connection. Use only the Solo 3350 power adapter. Plug a serial device (such as a serial camera) into this port. Plug a microphone into this jack. While the external microphone is connected, the built-in microphone is turned off.
  • Page 155 Component Icon Monitor port Parallel port Mouse port Keyboard port External drive connection Description Plug an external VGA monitor into this port. Plug a parallel device (such as a printer) into this port. Plug a PS/2 mouse into this port. Plug a PS/2 keyboard into this port.

  • Page 156: Connecting To The Port Replicator

    Connecting to the port replicator You can attach your notebook to the port replicator while your notebook is off, on, or in Standby/Suspend mode. To attach your notebook to the port replicator: Connect external devices to the ports on the port replicator. Close the notebook’s LCD panel, then gently press the back of the notebook down onto the replicator until it locks into place.
  • Page 157 To separate the notebook from the port replicator: Click , then select Start Start menu only while the notebook is docked. Firmly press down on the replicator’s release buttons with your thumbs. While holding down the release buttons, place your fingers under the notebook and gently lift it off the replicator.
  • Page 158 Using the Port Replicator...

  • Page 159: Networking Your Home

    Your Home Connecting your home computers lets you share drives, printers, and a single Internet connection among the connected computers. This chapter contains information about: Benefits of a home network The Gateway Connected Home Connection types Your connected home shopping list...

  • Page 160: Using A Home Network

    Add a digital music player such as the Gateway Connected Music Player, and you can integrate your home stereo system into your network as well.

  • Page 161: Sharing Drives

    Sharing drives With a home network, you can copy files from computer to computer by copying and pasting or dragging and dropping. You will no longer waste your time transferring files by using diskettes. In addition, you can map a drive from a remote computer on the network to a drive on a local computer, and access the file as if it were located on the hard drive of the computer you are using.

  • Page 162: Introducing The Gateway Connected Home

    Introducing the Gateway Connected Home The Gateway Connected Home connects all your computers and other devices so that you can share files, programs, peripherals, and much more from any computer in your house. The picture below shows an example Gateway Connected Home.

  • Page 163: Components Of A Gateway Connected Home

    Your notebook computer to your connected home so you can share files and print at home. A Gateway Connected Music Player to your connected home to play MP3 audio files, located on any connected computer, anywhere in your home, either through your stereo system or through powered speakers.

  • Page 164: Selecting A Connection

    Selecting a connection One of the biggest decisions you will need to make when creating your Gateway Connected Home is what type of connection you will use. Gateway supports two types of wired connections, HPNA and Ethernet. What are HPNA and Ethernet?

  • Page 165: Assessing Your Connection Needs

    Assessing your connection needs To select the type of connected home that will work best for you, consider how you will use your connected home. An HPNA connected home is appropriate if: Your home has a telephone jack with the same phone number in each room that has a device you want to connect You have several Windows-based computers that are used for drive sharing, printing to a single printer, or surfing the Internet...

  • Page 166: Comparing Data Transfer Speed

    Printer Sharing Broadband Internet File Sharing MPEG Video Source: Computer Shopper, January 2001 The following table shows the Gateway-supported connected home type and the maximum speed each will attain. Connection Type HPNA 1.0 USB-based HPNA 2.0 PCI-based HPNA 2.0 or standard Ethernet...
  • Page 167 For example, you have stored several MP3 audio files in your connected home. You typically play music on your Gateway Connected Music Player, and at the same time your teenager may play music on another computer. Playing two MP3 audio files simultaneously requires 200 Kbps + 200 Kbps = 400 Kbps.

  • Page 168: Connected Home Shopping List

    Important Networking Your Home Your Gateway computer may already have a factory installed HPNA/V.90 combination card. All HPNA components should be HPNA 2.0. A mixture of HPNA 1.0 and HPNA 2.0 components will result in your connected home running at the slower HPNA 1.0 speed.

  • Page 169: Ethernet

    Ethernet For an Ethernet connected home you need: An Ethernet card installed in each computer An Ethernet hub or switch with enough ports for each computer and device in the connected home (hubs are slightly cheaper than switches but may run slower than switches) Ethernet cable going from each computer to the hub or switch Important...

  • Page 170: For More Information

    For more information For more information about the Gateway Connected Home, discuss your particular needs with your Gateway Country Store representative. In addition, several books and Internet sites are dedicated to home networking. Refer to these sources for more information about networking your home with either HPNA or Ethernet.

  • Page 171: Maintaining Your Computer

    Maintaining Your Computer This chapter provides basic information about maintaining your computer hardware and software. Caring for your computer Here are ways to extend the life of your system: Be careful not to bump or drop your computer, and do not put any objects on top of it.
  • Page 172 Avoid dusty or dirty work environments. Dust and dirt can clog the internal mechanisms. Set up a regular maintenance schedule according to the table below to keep your computer running at its best. Maintenance task Create an emergency diskette Check for viruses Manage hard drive space Clean up hard drives Scan hard drive for errors...

  • Page 173: Creating An Emergency Startup Diskette

    Creating an emergency startup diskette An emergency startup diskette is a diskette that contains critical information that you need to start your computer if Windows fails to start. You should create a startup diskette as soon as you get your computer. HelpSpot To create an emergency startup diskette: Click...
  • Page 174 Place a new, labeled diskette into the diskette drive. Click . Windows copies files to the emergency startup diskette. When Windows finishes copying files, remove the diskette from the diskette drive. You should write-protect the diskette, which will prevent the diskette from being erased or infected by viruses, by sliding the tab that is at the top of the diskette to the up position.

  • Page 175: Protecting Your Computer From Viruses

    Protecting your computer from viruses A virus is a program that attaches itself to a file on a computer, then spreads from one computer to another. Viruses can damage data or cause your computer to malfunction. Some viruses go undetected for a period of time, because they are activated on a certain date.
  • Page 176 Turn on the computer and rescan for the virus. If the virus cannot be removed or has damaged your files, use Gateway GoBack (available on selected systems) to return your computer to its previous working condition. You should periodically update your Norton AntiVirus program to protect against the latest viruses.

  • Page 177: Managing Hard Drive Space

    Managing hard drive space Windows provides several utilities you can use to manage your hard drive space and keep your hard drive running efficiently. Checking hard drive space In Windows, you can see a chart of the available hard drive space. HelpSpot To check hard drive space: Double-click the...

  • Page 178: Using Disk Cleanup

    Using Disk Cleanup Delete uneeded files such as temporary Windows files to free hard drive space. HelpSpot To use Windows Disk Cleanup program: Double-click the Right-click the hard drive that you want to delete files from, then select . The System Properties dialog box opens at the Properties Click Disk Cleanup...

  • Page 179: Scanning The Hard Drive For Errors

    Scanning the hard drive for errors The ScanDisk program examines the hard drive for surface errors and file and folder problems. ScanDisk corrects these problems so that Windows and other programs run efficiently. If you use your computer several hours every day, you probably want to run ScanDisk once a week.
  • Page 180 Click Check Now Select the options to use, then click checks the drive for errors. This process may take several minutes. Correct any problems that are found by following the on-screen instructions. After ScanDisk has finished checking the drive for errors, it provides a summary of the problems that it found.

  • Page 181: Defragmenting The Hard Drive

    Defragmenting the hard drive When working with files, sometimes Windows divides the file information into pieces and stores them in different places on the hard drive. This is called fragmentation, and it is normal. In order for the computer to use a file, Windows must search for the pieces of the file and put them back together.
  • Page 182 Click the Tools Click Defragment Now If Disk Defragmenter does not start automatically, click Defragment Disk Defragmenter shows its progress on the screen. When finished, Disk Defragmenter asks if you want to quit the program. If you want to defragment another drive, click on-screen instructions.

  • Page 183: Backing Up Files

    CD-RW, or Zip drive, or other high-capacity backup device to do a complete hard drive backup. If you do not have a high-capacity backup device and you want to purchase one, you can contact Gateway’s Add-on Sales department or visit our Web site at www.gateway.com.

  • Page 184: Using Maintenance Wizard

    Using Maintenance Wizard The Maintenance Wizard lets you schedule maintenance tasks such as running Disk Defragmenter and ScanDisk and deleting unnecessary files. HelpSpot To start the Maintenance Wizard: Click , then select Start Maintenance Wizard Select the Maintenance Wizard options that suit your preferences. Remember that your computer must be on during scheduled maintenance tasks.

  • Page 185: Recalibrating The Battery

    Recalibrating the battery If your notebook goes into Standby mode while you are working on your notebook but the battery is not low, you need to recalibrate your battery. You should also recalibrate the battery once a year to maintain the accuracy of the battery gauge.

  • Page 186: Cleaning Your Computer

    Cleaning your computer Keeping your computer clean and the vents free from dust helps keep your system performing at its best. You may want to gather these items and put together a computer cleaning kit: A soft cloth An aerosol can of air that has a narrow, straw-like extension Isopropyl alcohol Cotton swabs A CD/DVD drive cleaning kit...

  • Page 187: Cleaning The Keyboard

    Cleaning the keyboard You should clean the keyboard occasionally to free it of dust and lint trapped under the keys. The easiest way to do this is to blow dirt from under the keys using an aerosol can of air with a narrow, straw-like extension. If you spill liquid on the keyboard, turn off the computer and turn the unit upside down.
  • Page 188 Remove the retaining ring and mouse ball. Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Replace the mouse ball and lock the retaining ring into place. Maintaining Your Computer...

  • Page 189: Using Gateway Goback

    Using Gateway GoBack Gateway GoBack, along with the System Restoration Kit, can help you: Recover a file you deleted Recover a file you saved over Troubleshoot Windows startup problems Return your computer to a previous working condition...

  • Page 190: About Gateway Goback

    About Gateway GoBack Gateway GoBack is a program that lets you go back to recover deleted files, undo changes to programs or files, or return your operating system to an earlier state. It does this by reserving part of your hard drive to store information and data each time you make a change or when there is no activity on your hard drive.

  • Page 191: Using Gateway Goback

    Using Gateway GoBack If you have never used Gateway GoBack before, you may want to view a short video that explains what Gateway GoBack is and how to use it. To start the video, double-click the in the GoBack Main Menu dialog box.

  • Page 192: Recovering A File

    , then select Start The GoBack Main Menu dialog box opens. Using Gateway GoBack , then select the version you want Show Revisions icon on your desktop or on the taskbar. Gateway GoBack , then Programs Gateway GoBack by Adaptec...
  • Page 193 The files and folders displayed in the window are on your C: drive. If you have multiple drives, click the File menu and select the drive where the file or folder you want to recover was located. Using Gateway GoBack...
  • Page 194 If you want to recover additional files, repeat Steps 3 through 7 for each file or folder you want to recover. When you are finished recovering files, select In the Gateway GoBack Main Menu, click Using Gateway GoBack . The dialog box opens.

  • Page 195: Going Back To An Earlier Hard Drive State

    Going back to an earlier hard drive state If your computer has stopped working properly because of a software problem, a change in settings, or a virus, you can use Gateway GoBack to revert your hard drive to a point before the problem started.
  • Page 196 Important Select the date and time on the calendar and clock that you want your hard drive to go back to. Gateway GoBack selects the Safe Point that is nearest to that time. Click Revert Drive hard drive up as it was at the Safe Point.

  • Page 197: Using Gateway Goback If Your Computer Will Not Start

    If your computer crashes or Windows has trouble starting, you can still use Gateway GoBack to return your computer to an earlier working state. If you have more than one hard drive protected by Gateway GoBack, all of the protected drives are reverted to the same point.
  • Page 198 Select a time before or after the recommended time. Click Revert When Gateway GoBack asks you if you want to proceed, click Gateway GoBack reverts your hard drive and restarts your computer. If your computer does not start correctly, repeat this procedure but revert your hard drive to an earlier Safe Point.

  • Page 199: Turning Off Gateway Goback

    Turning off Gateway GoBack You can turn off Gateway GoBack either during startup or when Windows is running. Caution Turn off Gateway GoBack before you: Reload or upgrade Windows Start your computer and access files using an alternate operating system...
  • Page 200 Options Click Disable GoBack Click . Your computer restarts with Gateway GoBack turned off. Each time you restart your computer, you have the option to turn on Gateway GoBack and resume tracking changes. Using Gateway GoBack icon on your desktop. The GoBack Main...

  • Page 201: Clearing Gateway Goback History

    Start The GoBack Main Menu dialog box opens. When you clear your Gateway GoBack history file, all history data is deleted. You will only be able to revert your hard drive or retrieve files from the new history file that Gateway GoBack creates when you begin working on the computer again.
  • Page 202 Click . The GoBack Options dialog box opens. Options Click the History Click Clear GoBack History Using Gateway GoBack tab.

  • Page 203: Starting Your Computer Using A Diskette

    Starting your computer using a diskette Some programs and games require you to start (boot) your computer using a special diskette. Gateway GoBack lets you use this diskette and still maintain Gateway GoBack protection. To start your computer using a program startup diskette: Start your computer.
  • Page 204 Insert the program or game diskette into the diskette drive, then click Boot from floppy Important Using Gateway GoBack . Your computer starts by using the diskette. If you start your computer using a startup diskette, you must click Boot from floppy on the GoBack Boot Menu or you will not be able to access your GoBack-protected hard drives.

  • Page 205: Changing Gateway Goback's Storage Capacity And Location

    Changing Gateway GoBack’s storage capacity and location If you want to adjust the amount of space allocated to Gateway GoBack history storage or change the location where Gateway GoBack stores this information, you need to uninstall and reinstall Gateway GoBack.
  • Page 206 Click the Reinstall Select Manual Installation Select GoBack Click Install The setup wizard guides you through the installation process, then the Gateway GoBack icon appears on your desktop and on your taskbar. Using Gateway GoBack tab.

  • Page 207: Updating Your Gateway Goback Software

    Updating your Gateway GoBack software Gateway GoBack can automatically check the Internet for updates to the program. To have Gateway GoBack check for updates: Double-click the - OR - Click , then select Start The GoBack Main Menu dialog box opens.
  • Page 208 Periodically check the Internet for important GoBack information or updates On the Internet connects to the GoBack update Web site. The site informs you if there are updates available. Click Using Gateway GoBack tab. tab, click . Your Internet browser opens and View Updates...

  • Page 209: Getting Help

    Getting help If you need more information on how to use Gateway GoBack, you can get help by: Clicking Help Selecting a help option from the HelpSpot in the GoBack Main Menu. menu in the GoBack Drive window. Help For more information on Gateway GoBack, double-click the HelpSpot icon on your desktop.
  • Page 210 Using Gateway GoBack...

  • Page 211: Reinstalling Device Drivers

    Device drivers are programs that control devices such as monitors, CD/DVD drives, and modems. Drivers translate information between computer devices and programs. Drivers for your original computer hardware are installed at Gateway. If you install a new device, you need to install the drivers provided by the device manufacturer.

  • Page 212: Reinstalling Device Drivers In Windows 98, Windows Me, Or Windows 2000

    Reinstalling device drivers in Windows 98, Windows Me, or Windows 2000 If you just reinstalled Windows 98, Windows Me, or Windows 2000, the device drivers were automatically reinstalled. However, you need to reinstall device drivers if directed to do so while troubleshooting or if a message tells you that there is a problem with a device driver.
  • Page 213 Click Automatic Installation - OR - Click Manual Installation Click Install Follow any additional on-screen instructions. Depending on the driver you are reinstalling, you may only need to restart your computer to complete the installation. However, if a setup wizard opens when you restart your computer, follow the on-screen instructions.

  • Page 214: Updating Device Drivers In Windows 98, Windows Me, Or Windows 2000

    Windows 98, Windows Me, or Windows 2000 The Gateway System Restoration Kit contains a device driver update utility that works over the Internet. If you do not have an Internet Service Provider, the update utility works by direct dialing the device driver update service.

  • Page 215: Reinstalling Windows Nt 4.0 Device Drivers

    The utility is located on Disc 1 of the System Restoration Kit. To locate the Windows NT drivers: Place Disc 1 of the System Restoration Kit into your CD/DVD drive, then restart your computer. The Gateway Boot Menu opens. Select 2 Boot from CD-ROM Select NT 4.0 Driver Locator...
  • Page 216 When prompted to do so, press any key to continue. The Windows NT 4.0 Drivers List screen appears. The list shows the devices in your computer with the names and locations of each driver. If you want to print the only), press P.

  • Page 217: Reinstalling Windows Nt 4.0 Video Device Drivers

    Reinstalling Windows NT 4.0 video device drivers Use the instructions in this section to reinstall the drivers that support the video devices in your computer. To reinstall the Windows NT 4.0 video device driver: Make sure you ran the Windows NT 4.0 Locator utility to find the video driver.
  • Page 218 Double-click the Click the Settings Click Display Type Click . The Change Display dialog box opens. Change Click Have Disk Select the CD/DVD drive letter (usually drive D:\ where D is the letter of the CD/DVD drive) in the Click , then select the directory that contains the video driver file Browse name you found when you ran the Windows NT 4.0 Locator utility.
  • Page 219 Remove Disc 1 of the System Restoration Kit, then click computer starts, a message asks you to change the display resolution settings. Click . The Display Properties dialog box opens. Select the desired color palette from the Slide the Desktop area setting.

  • Page 220: Reinstalling Windows Nt 4.0 Audio Device Drivers

    Reinstalling Windows NT 4.0 audio device drivers Use the instructions in this section to reinstall the drivers that support the audio devices in your computer. To reinstall the Windows NT 4.0 audio device driver: Make sure you ran the Windows NT 4.0 Locator utility to find the audio device driver.
  • Page 221 Click the tab. Devices Click . The Add dialog box opens. Select Unlisted or Updated driver The Install Driver dialog box opens. in the List of Drivers Reinstalling Windows NT 4.0 device drivers list, then click...
  • Page 222 In the Install Driver is the drive letter of your CD/DVD drive), then type the driver location (directory path) you found using the procedure in “Locating Windows NT 4.0 drivers” on page 209. Click Reinstall your audio device driver by following the on-screen instructions.

  • Page 223: Reinstalling Windows Nt 4.0 Modem Device Drivers

    Reinstalling Windows NT 4.0 modem device drivers Use the instructions in this section to reinstall the drivers that support the modem in your computer. To reinstall the Windows NT 4.0 modem device driver: Make sure you ran the Windows NT 4.0 Locator utility to find the modem driver.
  • Page 224 Double-click the Select Don’t detect my modem; I will select it from a list second Install New Modem dialog box opens. Click Have Disk In the Copy manufacturer’s files from: where D is the drive letter of your CD/DVD drive), then type the driver location (directory path) you found using the procedure in “Locating Windows NT 4.0 drivers”...

  • Page 225: Reinstalling Windows Nt 4.0 Network Device Drivers

    Reinstalling Windows NT 4.0 network device drivers Use the instructions in this section to reinstall the drivers that support the network devices in your computer. To reinstall the Windows NT 4.0 network device driver: Make sure you ran the Windows NT 4.0 Locator utility to find the network device driver.
  • Page 226 Click . The Select Network Services dialog box opens. Click Have Disk In the text box, type the drive letter (usually D:\ where D is the drive letter of your CD/DVD drive), then type the driver location (directory path) you found using the procedure in “Locating Windows NT 4.0 drivers”...

  • Page 227: Reinstalling The Windows Nt Service Pack

    Reinstalling the Windows NT Service Pack The Windows NT Service Pack updates Windows NT 4.0 features. After you reinstall Windows NT 4.0 or Windows NT 4.0 device drivers, you need to reinstall the Windows NT Service Pack. To reinstall the Windows NT Service Pack: Restart your computer.
  • Page 228 Reinstalling Device Drivers...

  • Page 229: Restoring Software

    Restoring Software If your computer is not working properly, try the following options to correct the problem: Reinstalling device drivers. For more information, see “Reinstalling Device Drivers” on page 205. Troubleshooting. For more information, see “Troubleshooting” on page 229. If the options above do not correct the problem, you can use the System Restoration Kit to reinstall Windows and other software.

  • Page 230: Reinstalling Windows 98, Windows Me, Or Windows 2000

    System Restoration CD in it. Restart the computer. If a message tells you that you must disable Gateway GoBack, press D. A warning tells you that Gateway GoBack will be disabled. Press D again. Gateway GoBack is disabled and the computer restarts.

  • Page 231: Reinstalling Windows Nt 4.0

    Reinstalling Windows NT 4.0 To reinstall Windows NT 4.0: With Disc 2 of the System Restoration Kit in the CD/DVD drive, restart your computer. Reinstall Windows NT 4.0 by following the on-screen instructions. After you have reinstalled the operating system, go to “Reinstalling Windows NT 4.0 device drivers”...

  • Page 232: Reinstalling Programs

    Reinstalling programs If you have problems running a program or if you have reinstalled your operating system, you can reinstall programs from the System Restoration Kit and the program CDs. Follow the installation instructions on each CD. HelpSpot To reinstall a program from the System Restoration Kit: Place Disc 1 of the System Restoration Kit into your CD/DVD drive.
  • Page 233 To reinstall a program from a CD: Place the program CD in your CD/DVD drive. Complete the reinstallation by following the instructions included with the program CD. Reinstalling programs...
  • Page 234 Restoring Software...

  • Page 235: Troubleshooting

    Troubleshooting This chapter provides some solutions to common computer problems. Use the information to troubleshoot and correct typical hardware and software issues. If the suggestions in this chapter do not correct the problem, see “Getting Help” on page 251 for more information about how to get help.

  • Page 236: Safety Guidelines

    Safety guidelines While troubleshooting your computer, follow these safety guidelines: Never access internal components while your computer is turned on. Make sure you are properly grounded before accessing internal components. For more information about preventing damage from static electricity, see “Adding PC Cards” on page 132. Troubleshooting If you have problems with your computer, try these things first: Make sure the power adapter is connected to your computer and an...

  • Page 237: Cd/Dvd Drive

    CD/DVD drive The computer does not recognize a disc or the CD/DVD drive The disc may not be properly seated in the tray. When you place a disc on the tray, make sure that you press the disc firmly onto the spindle so that the retaining clips hold the disc in place.
  • Page 238 A DVD movie will not play Make sure the label is facing up. Shut down and restart your computer. The DVD’s regional code and your computer’s regional code may not match. Regional codes help control DVD title exports and help reduce illegal disc distribution.

  • Page 239: Device Installation

    Device installation You have computer problems after adding a new device Sometimes a new device, such as a PC Card, can cause a system resource (IRQ) conflict. Check IRQ usage to determine if there is an IRQ conflict. To check IRQ usage: Click Start window opens.

  • Page 240: Diskette Drive

    Diskette drive The diskette drive is not recognized Shut down and restart your computer. You receive a “Access Denied” or “Write protect” error message Move the write-protection tab in the upper-right corner of the diskette down (unprotected). The diskette may be full. Delete unnecessary files on the diskette and try again.

  • Page 241: File Management

    Right-click the file you want to restore, then select is restored to the place where it was originally deleted from. If the Recycle Bin was emptied before you decided that you want to restore a file, use Gateway GoBack (if available on your notebook). Important icon.

  • Page 242: Hard Drive

    Hard drive You receive an “Insufficient disk space” error message Delete unnecessary files from the hard drive using Disk Cleanup. For more information, see “Using Disk Cleanup” on page 172. Empty the Recycle Bin by right-clicking the Empty Recycle Bin Caution If possible, save your files to another disk or drive.

  • Page 243: Internet

    Internet You cannot connect to the Internet Make sure your computer is connected to the telephone line and the telephone line has a dial tone. See “Connecting the modem” on page 25 to make sure that the connections have been made correctly. If you have the call waiting feature on your telephone line, make sure it is disabled.

  • Page 244: Keyboard

    People are sending you e-mail messages, but you haven’t received any mail Click the receive button in your e-mail program. Make sure your account with your Internet Service Provider (ISP) is set up properly. Contact your ISP technical support for help. Keyboard The external keyboard does not work Make sure the keyboard cable is plugged in correctly.

  • Page 245: Memory

    Memory You receive a “Memory error” message Make sure the memory modules are inserted correctly in the memory bay slot. For more information, see “Replacing the memory” on page 142. Use diagnostic programs to help determine if a memory module is failing. You receive a “Not enough memory”...
  • Page 246 Disconnect any answering machine, fax machine, or printer that is on the same line as the modem. You should not have these devices plugged into the same telephone line as the modem. Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem.
  • Page 247 Check your modem connection speed and dial-up network (DUN) connections by accessing the gateway.your.way dial-up server. The server also contains drivers, patches, and updates for current Gateway hardware and software. The server provides a secure connection and is a stand-alone server. You cannot use it to access the Internet.
  • Page 248 Open your Web browser. Type gateway.your.way in the If a Web page opens, your modem is working correctly. Your fax communications program only sends and receives faxes at...
  • Page 249 “port already open” or “the modem has failed to respond,” the modem did not pass diagnostics. Contact Gateway technical support. The modem is noisy when it dials and connects When your modem tries to connect to another modem, it begins handshaking.
  • Page 250 You received an “Unable to establish protocols” error message Reinstall dial-up networking and dial-up networking components. To reinstall dial-up networking: Click Start window opens. Click/Double-click the Windows Setup Double-click Click to clear the The System Settings Change dialog box opens. Click .

  • Page 251: Mouse

    Click IPX/SPX Click NetBeui Make sure the Click Mouse The external mouse does not work Make sure that the mouse cable is plugged in correctly. Try a mouse you know is working to make sure the mouse port works. Shut down and restart your computer. The external mouse works erratically Clean the mouse.

  • Page 252: Pc Cards

    PC Cards You installed a PC Card and now your computer is having problems Make sure that the PC Card you installed is not causing a system resource conflict. For more information on resource conflicts, see “Device installation” on page 233. Power Your computer is not working on AC power Make sure your AC power adapter is connected properly to your...

  • Page 253: Printer

    Printer The printer will not turn on Make sure the power cable is plugged into an AC power source. The printer is on but will not print Check the cable between the printer and the computer. Make sure it is connected to the proper port.

  • Page 254: Scandisk

    Wait until files have been printed before sending additional files to the printer. If you print large files or many files at one time, you may want to add additional memory to the printer. Consult the printer documentation for instructions for adding additional memory. You receive a “Printer is out of paper”...

  • Page 255: Video

    LCD screens. Gateway’s inspection standards keep these to a minimum. If you feel these pixels are unacceptably numerous or dense on your display, contact Gateway Client Care to identify whether a repair or replacement is justified based on the number of pixels affected.
  • Page 256 Troubleshooting...

  • Page 257: Getting Help

    Getting Help This chapter tells you about additional information resources available to help you use your computer. It includes the following topics: ™ HelpSpot Gateway Web site Telephone support Software support tools Online help Tutoring and training Tips & Tricks...

  • Page 258: Helpspot

    HelpSpot is an easily accessible collection of Help information, troubleshooters, instructional videos, and automated support. Use HelpSpot to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start HelpSpot: Click...
  • Page 259 You can find help information by clicking a link, performing a search, or browsing the index. To learn about how to work with documents and programs, use your mouse, and other topics, click the link on Getting Started the HelpSpot main page. HelpSpot™...

  • Page 260: Helpspot Videos

    HelpSpot videos HelpSpot contains several short videos to help introduce you to new concepts or show you how to perform various tasks. To play a HelpSpot video: To watch a video in HelpSpot, click bar, then click a video title. The video plays. Getting Help on the HelpSpot navigation Videos...

  • Page 261: Software Support Tools

    PC Doctor provides 85 professional diagnostic tests directly from your computer. Gateway GoBack is a self-help tool designed to restore the computer to a working state by reverting the entire computer to an earlier working condition. With the Gateway GoBack program, you can revert your computer, repairing problems created by software, accidental changes, or computer viruses.

  • Page 262: Gateway Web Site

    Gateway Web site Gateway provides a variety of information on its Web site to help you use your computer. Visit the Gateway Web site at www.gateway.com for: Technical documentation and product manuals Technical tips and support Hardware drivers A glossary of computer terms Frequently asked questions (FAQs) For more information about connecting to the Internet, see “Learning about...
  • Page 263 You can access the following resources through the Gateway Web site or through HelpSpot: Resource Service description Gateway This utility automatically finds, downloads, and Update Utility installs the latest drivers for your Gateway-supplied hardware. Chat with Use this unique remote-help facility that lets...
  • Page 264 To use this service, fill out the eSales Advisor Questionnaire. The eSales Advisor will contact you by phone and discuss the Gateway solution that best fits you needs. Order Status Get information on whether your order has been received, is in production, or has been shipped.

  • Page 265: Online Help

    Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. Most online help information can be accessed by selecting a topic from a menu or Help by clicking a button.

  • Page 266: Telephone Support

    If you have recently installed hardware or software, make sure that you have installed it according to the instructions provided with it. If you did not purchase the hardware or software from Gateway, refer to the manufacturer documentation and technical support resources.

  • Page 267: Telephone Numbers

    Get tutorial assistance for software issues billed fee-based by the minute. software tutorial service Gateway Client Talk to a Gateway Client Care representative Care about a non-tutorial technical support question. (Refer to “Before calling Gateway technical support” on page 260 before calling.) Gateway.net Get support for your Gateway.net ISP account.

  • Page 268: Tutoring And Training

    The User's Guide that shipped with your computer. The software publisher's Web site. Tutoring For help on using hardware or software that came with your Gateway computer, contact Gateway's fee-based tutorial hotline: (800) 229-1103 (rate charged per minute; charged to a major credit card.) (900) 555-4695 (rate charged per minute;...

  • Page 269: Training

    Libraries Online Training More than 450 online courses are available from from Learn@Gateway. All you have to do is go online Learn@Gateway and log in. You select the subject matter, and the learning format (self-paced tutorials or virtual classrooms), all from the comfort of your computer.
  • Page 270 Getting Help...

  • Page 271: A Safety, Regulatory, And Legal Information

    Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 272 The system does not operate properly when the operating instructions are followed. The system was dropped or the cabinet is damaged. The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Caution Do not use Gateway products in areas classified as hazardous locations.

  • Page 273: Regulatory Compliance Statements

    FCC registration number and Ringer Equivalence Number (REN) for this device. If requested, this information must be provided to the telephone company. Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product.
  • Page 274 An FCC-compliant telephone line cord with a modular plug is required for use with this device. The modem is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68-compliant. See installation instructions for details. The Ringer Equivalence Number (REN) is used to determine the number of devices which may be connected to the telephone line.

  • Page 275: Canadian Users

    Canadian users ICES-003 This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of Industry Canada. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté...

  • Page 276: European Users

    However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point. In the event of problems, you should contact Gateway customer support.

  • Page 277: Japanese Users

    Japanese users VCCI statement This equipment is in the Class B category (Information Technology Equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in such residential areas.

  • Page 278: Australia And New Zealand Users

    Australia and New Zealand users EMI statement This device has been tested and found to comply with the limits for a Class B digital device, pursuant to the Australian/New Zealand standard AS/NZS 3548 set out by the Australian Communications Authority and Radio Spectrum Management Agency. New Zealand telecommunication statement (for products fitted with Telepermit-approved modems) The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has...

  • Page 279: Laser Safety Statement

    Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
  • Page 280 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

  • Page 281: Index

    Index AC adapter connecting damaged defective AC power connection international adapters accessories safety precautions America Online arrow keys AU file audio troubleshooting audio CD adding tracks to your library editing track information playing in Windows 98 playing in Windows Me playing with MusicMatch automobile/airplane power adapter AVI file...
  • Page 282 Windows Me reinstalling in Windows NT updating in Windows 2000 updating in Windows 98 updating in Windows Me drives CD/DVD diskette reverting with Gateway GoBack viewing contents viewing files and folders drive inserting playing troubleshooting electrostatic discharge (ESD)
  • Page 283 Gateway GoBack renaming searching for transferring troubleshooting viewing list Find utility finding files and folders Fn key folders copying creating...
  • Page 284 hard drive checking for free space defragmenting replacing scanning for errors troubleshooting headphone jack help online using HelpSpot Getting Started playing a video starting Hibernate mode home network HPNA hyperlinks icons selecting desktop indicator battery status installing CD/DVD drive diskette drive hard drive memory PC Cards...
  • Page 285 Pad Lock power Scroll Lock line out jack line protector line tester lock cable Kensington maintenance cleaning component exteriors cleaning the case cleaning the keyboard cleaning the mouse cleaning the screen defragmenting scheduling with Maintenance Wizard suggested schedule Maintenance Wizard maximize button Media Player memory...
  • Page 286 non-technical support Accounting Sales Warranty Norton Antivirus Norton Speed Disk using with GoBack notebook selecting screen saver numeric keypad online help opening documents files folders notebook programs order status Pad Lock parallel port password pasting files and folders text and graphics Pause key PC Card eject buttons...
  • Page 287 SpeedStep settings Standby/Resume troubleshooting power button printer installing parallel port sharing troubleshooting printing documents programs closing opening reinstalling PS/2 port radio listening with MusicMatch installing removing recording audio file CD tracks Recycle Bin deleting files and folders emptying recovering files and folders reinstalling battery peripheral devices...
  • Page 288 Scroll Lock taskbar technical support automated troubleshooting Chat with a Search Assistant Chat with Customer Service Chat with eSales Advisor Chat with Gateway CoPilot Client Care E-mail a Friend E-mail Customer Service E-mail Tech Support FaxBack support Frequently Asked Questions...
  • Page 289 USB port ventilation fan video troubleshooting virus protecting against removing with Gateway GoBack removing with Norton AntiVirus volume adjusting adjusting modem control muting waking up your notebook WAV file Web browser Web page...
  • Page 290 write-protection for diskettes...

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