Epson Workforce Pro WF-M5298 Series User Manual page 3

User's Guide
Printing from Smart Devices. . . . . . . . . . . . . . . . . 69
Using Epson iPrint. . . . . . . . . . . . . . . . . . . . . . . 69
Using Epson Print Enabler. . . . . . . . . . . . . . . . . 73
Using AirPrint. . . . . . . . . . . . . . . . . . . . . . . . . . 73
Canceling Ongoing Jobs. . . . . . . . . . . . . . . . . . . . . 74
Replacing an Ink Supply Unit and
Other Consumables
Checking the Status of the Remaining Ink and
the Maintenance Box. . . . . . . . . . . . . . . . . . . . . . . 75
Checking the Status of the Remaining Ink
and the Maintenance Box - Control Panel. . . . . . 75
Checking the Status of the Remaining Ink
and the Maintenance Box - Windows. . . . . . . . . 75
Checking the Status of the Remaining Ink
and the Maintenance Box - Mac OS. . . . . . . . . . 75
Ink Supply Unit Codes. . . . . . . . . . . . . . . . . . . . . . 76
Ink Supply Unit Handling Precautions. . . . . . . . . . 76
Replacing an Ink Supply Unit. . . . . . . . . . . . . . . . . 77
Maintenance Box Code. . . . . . . . . . . . . . . . . . . . . 78
Maintenance Box Handling Precautions. . . . . . . . . 78
Replacing a Maintenance Box. . . . . . . . . . . . . . . . . 78
Maintaining the Printer
Checking and Cleaning the Print Head. . . . . . . . . . 79
Checking and Cleaning the Print Head -
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . 79
Checking and Cleaning the Print Head -
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Checking and Cleaning the Print Head - Mac
OS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . 80
Aligning the Print Head - Control Panel. . . . . . . 80
Cleaning the Paper Path for Ink Smears. . . . . . . . . .82
Network Service and Software
Information
Application for Configuring Printer Operations
(Web Config). . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Running Web Config on a Web Browser. . . . . . . 83
Running Web Config on Windows. . . . . . . . . . . 84
Running Web Config on Mac OS. . . . . . . . . . . . 84
Application for Printing Web Pages (E-Web
Print)(for Windows Only). . . . . . . . . . . . . . . . . . . 84
Software Update Tools (EPSON Software
Updater). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Installing the Latest Applications. . . . . . . . . . . . . . 85
Contents
Installing a PostScript Printer Driver. . . . . . . . . . . . 87
Installing a PostScript Printer Driver -
Windows. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Installing a PostScript Printer Driver - Mac OS. . 87
Installing the Epson Universal Printer Driver
(for Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 88
Uninstalling Applications. . . . . . . . . . . . . . . . . . . . 88
Uninstalling Applications - Windows. . . . . . . . . 88
Uninstalling Applications - Mac OS. . . . . . . . . . 89
Printing Using a Network Service. . . . . . . . . . . . . . 90
Solving Problems
Checking the Printer Status. . . . . . . . . . . . . . . . . . 91
Checking Messages on the LCD Screen. . . . . . . . 91
Checking the Printer Status - Windows. . . . . . . . 92
Checking the Printer Status - Mac OS. . . . . . . . . 92
Checking the Software Status. . . . . . . . . . . . . . . . . 92
Removing Jammed Paper. . . . . . . . . . . . . . . . . . . . 92
Paper Does Not Feed Correctly. . . . . . . . . . . . . . . .93
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . . 93
Several Sheets of Paper are Fed at a Time. . . . . . . 94
Power and Control Panel Problems. . . . . . . . . . . . . 94
Power Does Not Turn On. . . . . . . . . . . . . . . . . . 94
Power Does Not Turn Off. . . . . . . . . . . . . . . . . . 94
Power Turns Off Automatically. . . . . . . . . . . . . . 94
LCD Screen Gets Dark. . . . . . . . . . . . . . . . . . . . 94
Cannot Operate from the Control Panel. . . . . . . 94
Cannot Print from a Computer. . . . . . . . . . . . . . . .94
Checking the Connection (USB). . . . . . . . . . . . . 94
Checking the Connection (Network). . . . . . . . . .95
Checking the Software and Data. . . . . . . . . . . . . 95
Checking the Printer Status from the
Computer (Windows). . . . . . . . . . . . . . . . . . . . .97
Checking the Printer Status from the
Computer (Mac OS). . . . . . . . . . . . . . . . . . . . . .98
Cannot Print from an iPhone or iPad. . . . . . . . . . . 98
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . . 99
Adjusting the Print Quality. . . . . . . . . . . . . . . . .99
Printout is Scuffed or Color is Missing. . . . . . . .100
Banding Appears. . . . . . . . . . . . . . . . . . . . . . . 100
Colored Banding Appears at Intervals of
Approximately 3.3 cm. . . . . . . . . . . . . . . . . . . .101
Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .101
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .102
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 103
Paper is Smeared During Automatic 2-Sided
Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
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