Epson WF-7210 Series Administrator's Manual
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Epson WF-7210 Series Administrator's Manual

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Administrator's Guide
NPD5762-00 EN

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  • Page 1 Administrator's Guide NPD5762-00 EN...

  • Page 2: Table Of Contents

    Descriptions Used in this Manual....6 Using Epson Connect Service....35 Operating System References.
  • Page 3 Disabling Wi-Fi from Web Config... . 56 Epson Device Admin..... 73 Disconnecting Wi-Fi Direct (Simple AP) EpsonNet Config.

  • Page 4: Copyright

    Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 5 Trademarks ❏ EPSON ® is a registered trademark, and EPSON EXCEED YOUR VISION or EXCEED YOUR VISION is a trademark of Seiko Epson Corporation. ❏ Google Cloud Print, Chrome, Chrome OS, and Android are trademarks of Google Inc. ❏ Microsoft ®...

  • Page 6: About This Manual

    Administrator's Guide About this Manual About this Manual Marks and Symbols Caution: Instructions that must be followed carefully to avoid bodily injury. Important: Instructions that must be observed to avoid damage to your equipment. Note: Instructions containing useful tips and restrictions on printer operation. Related Information &...
  • Page 7 Administrator's Guide About this Manual ❏ Microsoft ® ® Windows Server 2016 operating system ❏ Microsoft ® ® Windows Server 2012 R2 operating system ❏ Microsoft ® ® Windows Server 2012 operating system ❏ Microsoft ® ® Windows Server 2008 R2 operating system ❏...

  • Page 8: Introduction

    Administrator's Guide Introduction Introduction Manual Component This manual is for the device administrator who is in charge of connecting the printer to the network and it contains information on how to make settings to use the functions. See the User's Guide for function usage information. Preparation Explains the administrator's tasks, how to set devices, and the software for managing.
  • Page 9 TCP/IP and WSD network. Tool A generic term for software to setup or manage a device, such as Epson Device Admin, EpsonNet Config, EpsonNet SetupManager, etc. ASCII (American Standard Code for Information Interchange) One of the standard character codes.

  • Page 10: Preparation

    Administrator's Guide Preparation Preparation This chapter explains the role of the administrator and preparation before making settings. Flow of the Printer Settings and Management The administrator makes the network connection settings, initial setup and maintenance for the printer so they can be available to users.

  • Page 11: Example Of Network Environment

    Administrator's Guide Preparation Example of Network Environment (A) : Office 1 ❏ (A) - 1 : LAN 1 ❏ (A) - 2 : LAN 2 (B) : Office 2 ❏ (B) - 1 : LAN 1 ❏ (B) - 2 : LAN 2 (C) : WAN (D) : Internet Introduction of Printer Connection Settings...
  • Page 12 Administrator's Guide Preparation Server / Client Connection Settings Connection method: Connect the printer to the network via hub or access point. You can also connect the printer to the server directly by USB cable. Printer driver: Install the printer driver on the Windows server depending on the OS of the client computers. By accessing the Windows server and linking the printer, the printer driver is installed on the client computer and can be used.

  • Page 13: Preparing Connection To A Network

    ❏ Proxy server name Proxy server Configure when using a proxy server for Internet connection and information when using the Epson Connect service or the firmware's automatic ❏ Port number update function. Printer Specifications The specification that the printer supports standard or connection mode, see the User's Guide.

  • Page 14: Dns Server And Proxy Server

    Administrator's Guide Preparation The IP address is not changed even when turning the printer or router off, so you can manage the device by IP address. This type is suitable for a network where many printers are managed, such as a large office or school. Automatic assignment by DHCP function: The correct IP address is automatically assigned when the communication between the printer and router that supports the DHCP function succeeds.
  • Page 15 Administrator's Guide Preparation “Assigning an IP Address Using EpsonNet Config” on page 74 &...

  • Page 16: Connection

    Administrator's Guide Connection Connection This chapter explains the environment or procedure to connect the printer to the network. Connecting to the Network Connecting to the Network from the Control Panel Connect the printer to the network by using the printer's control panel. For the printer's control panel, see the User's Guide for more details.
  • Page 17 Administrator's Guide Connection 5. Select Advanced Setup. 6. Select TCP/IP Address. 7. Select Manual. When you set the IP address automatically by using the DHCP function of router, select Auto. In that case, the IP Address, Subnet Mask, and Default Gateway on step 8 to 9 are also set automatically, so go to step 10. 8.
  • Page 18 Administrator's Guide Connection Setting the DNS Server Set up the DNS server. Assign the address for the DNS server when Manual is selected for TCP/IP Address. 1. Select Settings on the home screen on the printer's control panel. Note: If the screen is turned off, press any button on the control panel. 2.

  • Page 19: Setting The Proxy Server

    Administrator's Guide Connection 7. If you select Manual, enter the IP address for the primary DNS server. Press the button to enter. Press the button to move the cursor. 8. Enter the IP address for the secondary DNS server. Press the button to enter.
  • Page 20 Administrator's Guide Connection 3. Select Network Settings. 4. Select Advanced Setup. 5. Select Proxy Server. 6. Select Use. 7. Enter the address for the proxy server by IPv4 or FQDN format. Press the button to switch the character types. Press the button to enter.
  • Page 21 Administrator's Guide Connection Checking the Settings for the IP Address Check the settings for the IP address. 1. Select Settings on the home screen on the printer's control panel. Note: If the screen is turned off, press any button on the control panel. 2.
  • Page 22 Administrator's Guide Connection 3. Select System Administration. 4. Select Network Settings. 5. Selet Connection Check. The connection diagnosis result is displayed. Confirm the connection is correct. 6. Select Finish. When you select Print connection report, you can print the diagnosis result. 7.
  • Page 23 Administrator's Guide Connection 1. Select Wi-Fi on the home screen on the printer's control panel. 2. Select Wi-Fi Setup Wizard. 3. Select the SSID for the access point from printer's control panel. Note: ❏ If the SSID you want to connect to is not displayed on the printer's control panel, press the button to update the list.

  • Page 24: Connecting To The Network Using The Installer

    Access the following website, and then enter the product name. Go to Setup, and then start setting up. http://epson.sn ❏ Setting up using the software disc (only for the models that come with a software disc and users with computers with disc drives.)

  • Page 25: Using Wi-Fi Direct (Simple Ap) Connection

    Administrator's Guide Connection Select the connection type and then click Next. Using Wi-Fi Direct (Simple AP) Connection You can directly connect to the printer without going through the connected network by using Wi-Fi Direct (Simple AP) from a smartphone or tablet when the administrator permits direct connection. When you use NFC from a smartphone or tablet, Wi-Fi Direct (Simple AP) must be enabled.

  • Page 26: Function Settings

    Administrator's Guide Function Settings Function Settings This chapter explains the first settings to make in order to use each function of the device. Software for Setting In this topic, the procedure for making settings from the administrator’s computer using Web Config is explained. Web Config (Web Page for Device) About Web Config Web Config is a browser-based application for configuring the printer's settings.

  • Page 27: Using The Print Functions

    Administrator's Guide Function Settings Accessing Web Config Enter the printer’s IP address into a web browser. JavaScript must be enabled. When accessing Web Config via HTTPS, a warning message will appear in the browser since a self-signed certificate, stored in the printer, is used. ❏...
  • Page 28 Administrator's Guide Function Settings If the installer is used, setting of the printer’s network or computer, installation of the driver, and making the print queue are performed automatically. Setting Up Standard TCP/IP Ports - Windows Set up the Standard TCP/IP port on the print server, and create the print queue for network printing. 1.
  • Page 29 Administrator's Guide Function Settings 4. Select Create a new port, select Standard TCP/IP Port as the Port Type, and then click Next. For Windows XP/Windows Server 2003 R2/Windows Server 2003, click Next on the Add Standard TCP/IP Printer Port Wizard screen. 5.
  • Page 30 Administrator's Guide Function Settings For Windows XP/Windows Server 2003 R2/Windows Server 2003, click Done on the Standard TCP/IP Printer Port screen. Note: If you specify the printer name on the network where the name resolution is available, the IP address is tracked even if printer's IP address has been changed by DHCP.
  • Page 31 Administrator's Guide Function Settings Checking the Port Configuration - Windows Check if the correct port is set for the print queue. 1. Open the devices and printers screen. ❏ Windows 10/Windows Server 2016 Right-click the start button or press and hold it, and then select Control Panel > Devices and Printers . ❏...

  • Page 32: Printer Driver Settings For Peer To Peer Connection

    For peer to peer connection (direct printing), the printer driver must be installed on each client computer. Related Information “Setting the Printer Driver” on page 32 & Setting the Printer Driver For small organizations, we recommend installing the printer driver on each client computer. Use the installer on Epson website or on the software disc.
  • Page 33 Access the following website, and then enter the product name. Go to Setup, download the software, and then run it. http://epson.sn ❏ Running from the software disc (only for the models that come with a software disc and users with computers with disc drives.)

  • Page 34: Making System Settings

    Administrator's Guide Function Settings Making System Settings Setting the Control Panel Setup for the printer's control panel. You can set up as follows. 1. Access Web Config and select the Device Management tab > Control Panel. 2. Set up the following items as necessary. ❏...

  • Page 35: Print Settings

    Make settings to print from external devices via the printer driver. Using Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.
  • Page 36 Administrator's Guide Function Settings Email Print Epson iPrint remote print Remote Print Driver ✓ ✓ ✓ See the Epson Connect portal website for details. https://www.epsonconnect.com/ http://www.epsonconnect.eu (Europe only)

  • Page 37: Product Security Settings

    Product Security Settings Product Security Settings This chapter explains the security settings of the device. Introduction of Product Security Features This section introduces the security function of the Epson Devices. Feature name Feature type What to set What to prevent...

  • Page 38: Configuring The Administrator Password

    When you set the administrator password, users other than the administrators will not be able to change the settings for the system administration. You can set and change the administrator password using either Web Config, the printer's control panel, or software (Epson Device Admin or EpsonNet Config). When using the software, see the documentation for each software.
  • Page 39 Administrator's Guide Product Security Settings 4. Select Register. Note: If the administrator password has already been configured, Change is displayed instead of Register. 5. Enter the new password. Press the button to switch the character types. Press the button to enter. Press the button to move the cursor.

  • Page 40: Configuring The Administrator Password Using Web Config

    Administrator's Guide Product Security Settings Note: ❏ You can change or delete the administrator password when you select Settings > Admin Settings > Admin Password > Change or Reset. ❏ On Web Config, if you set ON for System Settings > Control Panel > Sleep Timer, the printer will log you off and return to the home screen after a period of inactivity on the control panel.

  • Page 41: Items To Be Locked By Administrator Password

    Setup for controlling communication protocols or Wi-Fi Direct services. Security setting Settings for network security, such as SSL/TLS communication. Cloud service Connection setup for the Epson Connect service or another company's cloud service. And connection setting updating a root certificate that is necessary for cloud service. Firmware update Check and update the firmware of devices.

  • Page 42: Controlling Using Protocols

    Administrator's Guide Product Security Settings Related Information “Accessing Web Config” on page 27 & Controlling Using Protocols You can print using a variety of pathways and protocols. If you are using a multi-function printer, you can use network scanning and PC-FAX from an unspecified number of network computers. You can lower unintended security risks by restricting printing from specific pathways or by controlling the available functions.

  • Page 43: Protocol Setting Items

    Administrator's Guide Product Security Settings Protocol Setting Items Items Setting value and Description Bonjour Settings Use Bonjour Select this to search for or use devices through Bonjour. You cannot use AirPrint if this is cleared. Bonjour Name Displays the Bonjour name. Bonjour Service Name Displays the Bonjour service name.
  • Page 44 Administrator's Guide Product Security Settings Items Setting value and Description Device Name Displays the WSD device name. Location Displays the WSD location name. LLTD Settings Enable LLTD Select this to enable LLTD. The printer is displayed in the Windows network map. Device Name Displays the LLTD device name.

  • Page 45: Ssl/Tls Communication With The Printer

    Administrator's Guide Product Security Settings SSL/TLS Communication with the Printer When the server certificate is set using SSL/TLS (Secure Sockets Layer/Transport Layer Security) communication to the printer, you can encrypt the communication path between computers. Do this if you want to prevent remote and unauthorized access.
  • Page 46 Administrator's Guide Product Security Settings 4. Click OK. A completion message is displayed. 5. Select the Network Security tab > SSL/TLS > Certificate. 6. Click one of the download buttons of CSR according to a specified format by each certificate authority to download a CSR to a computer.
  • Page 47 Administrator's Guide Product Security Settings Items Settings and Explanation Common Name You can enter between 1 and 128 characters. If this is an IP address, it should be a static IP address. Example: URL for accessing Web Config: https://10.152.12.225 Common name: 10.152.12.225 Organization/ Organizational Unit/ You can enter between 0 and 64 characters in ASCII (0x20-0x7E).
  • Page 48 Administrator's Guide Product Security Settings 4. Click OK. A completion message is displayed. Note: Click Confirm to verify the certificate information. Related Information “Accessing Web Config” on page 27 & “CA-signed Certificate Importing Setting Items” on page 48 & CA-signed Certificate Importing Setting Items Items Settings and Explanation Server Certificate or Client Certificate...

  • Page 49: Deleting A Ca-Signed Certificate

    Administrator's Guide Product Security Settings Items Settings and Explanation CA Certificate 2 If your certificate’s format is Certificate (PEM/DER), import a certificate of a certificate authority that issues CA Certificate 1. Specify a file if you need. Related Information “Importing a CA-signed Certificate” on page 47 &...
  • Page 50 Administrator's Guide Product Security Settings 4. Specify a validity period for the certificate. 5. Click Next. A confirmation message is displayed. 6. Click OK. The printer is updated. Note: Click Confirm to verify the certificate information. Related Information “Accessing Web Config” on page 27 &...

  • Page 51: Operation And Management Settings

    ❏ Discovering devices You can discovering devices on the network, and then register them to a list. If Epson devices such as printers and scanners are connected to the same network segment as the administrator's computer, you can find them even if they have not been assigned an IP address.

  • Page 52: Updating Firmware

    You can create regular reports as the system accumulates data on device usage and consumables. You can then save these created reports and send them by email. Related Information “Epson Device Admin” on page 73 & Updating Firmware Updating the Printer's Firmware using the Control Panel If the printer is connected to the Internet, you can update the printer's firmware using the control panel.

  • Page 53: Updating Firmware Using Web Config

    While "Recovery Mode" is displayed on the printer, you cannot update the firmware over a network connection. On the computer, access your local Epson website, and then download the latest printer firmware. See the instructions on the website for the next steps.

  • Page 54: Updating Firmware By Using Epson Firmware Updater

    You can also update the firmware using Epson Device Admin. You can visually confirm the firmware information on the device list. It is useful when you want to update multiple devices' firmware. See the Epson Device Admin guide or help for more details.

  • Page 55: Import The Settings

    Administrator's Guide Operation and Management Settings 4. Click Export. Important: If you want to export the printer’s network settings such as the device name and IPv6 address, select Enable to select the individual settings of device and select more items. Only use the selected values for the replacement printer.

  • Page 56: Solving Problems

    ❏ Epson Connect website https://www.epsonconnect.com/ Provides information on Epson Connect features and solving problems. Checking Log for Server and Network Device In case of trouble with network connection, it may be possible to identify the cause by checking the status using the network log of system equipment logs and commands, such as routers.

  • Page 57: Disabling Wi-Fi From The Control Panel

    Administrator's Guide Solving Problems 2. Enter the printer's IP address into a browser to run Web Config. 3. Select the Network tab > Wi-Fi Direct. 4. Select Disable for Wi-Fi Direct. 5. Click Next 6. Check the message, and then select OK. Disabling Wi-Fi from the Control Panel When Wi-Fi is disabled, the Wi-Fi connection is disconnected.

  • Page 58: Restoring The Network Settings From The Control Panel

    Administrator's Guide Solving Problems Restoring the Network Settings from the Control Panel You can restore all network settings to their defaults. 1. Select Settings on the home screen. 2. Select System Administration > Restore Default Settings > Network Settings. 3. Check the message, and then press the button.

  • Page 59: Checking The Connection Using A Ping Command - Mac Os

    Administrator's Guide Solving Problems 4. Check the communication status. If the printer and the computer are communicating, the following message is displayed. If the printer and the computer are not communicating, the following message is displayed. Checking the Connection Using a Ping Command - Mac OS You can use a Ping command to make sure the computer is connected to the printer.
  • Page 60 Administrator's Guide Solving Problems 2. Run Network Utility. Enter "Network Utility" in Spotlight. 3. Click the Ping tab, enter the IP address that you checked in step 1, and then click Ping. 4. Check the communication status. If the printer and the computer are communicating, the following message is displayed. If the printer and the computer are not communicating, the following message is displayed.

  • Page 61: Printing A Network Connection Report

    Administrator's Guide Solving Problems Printing a Network Connection Report You can print a network connection report to check the status between the printer and the access point. 1. Load papers. 2. Select Settings on the home screen. 3. Select System Administration > Network Settings > Connection Check. 4.

  • Page 62: E-2, E-3, E-7

    ❏ If your Wi-Fi connection suddenly disconnects, check for the conditions below. If any of these conditions are applicable, reset your network settings by downloading and running the software from the following website. http://epson.sn > Setup ❏ Another smart device was added to the network using push button setup.
  • Page 63 Administrator's Guide Solving Problems Message: Security mode (e.g. WEP, WPA) does not match the current setting of the printer. Confirm security mode. Contact your network administrator for assistance. Solutions: Make sure the access point's security type is set to one of the following. If it is not, change the security type on the access point, and then reset the printer's network settings.

  • Page 64: E-10

    If still does not connect your printer and network devices after confirming the above, turn off the access point. Wait for about 10 seconds, and then turn it on. Then reset your network settings by downloading and running the installer from the following website. http://epson.sn > Setup E-10 Message: Confirm IP address, subnet mask, and default gateway setup.

  • Page 65: E-12

    ❏ Turn off the access point. Wait for about 10 seconds, and then turn it on. ❏ Make network settings again using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 66: Message On The Network Environment

    ❏ Make network settings on the computer that is on the same network as the printer using the installer. You can run it from the following website. http://epson.sn > Setup ❏ You can register several passwords on an access point that uses the WEP security type. If several passwords are registered, check if the first registered password is set on the printer.

  • Page 67: Problems Using Network Software

    Administrator's Guide Solving Problems Problems Using Network Software Cannot Access Web Config Is the IP address of the printer properly configured? Configure the IP address using EpsonNet Config or the printer’s control panel. You can confirm the current setting information with a network status sheet or from the printer’s control panel. Does your browser support the bulk encryptions for the Encryption Strength for SSL/TLS? The bulk encryptions for the Encryption Strength for SSL/TLS are as follows.

  • Page 68: Model Name And/Or Ip Address Are Not Displayed On Epsonnet Config

    Is the following message displayed on the printer's control panel? To use cloud services, update the root certificate from the Epson Web Config utility. If this message is displayed, access Web Config, select the Network Security tab > Root Certificate Update, and then click Start to update.

  • Page 69: Problems On Using A Digital Certificate

    Administrator's Guide Solving Problems Related Information “SSL/TLS Communication with the Printer” on page 45 & Problems on Using a Digital Certificate Cannot Import a CA-signed Certificate Does the CA-signed certificate and the information on the CSR match? If the CA-signed certificate and CSR do not have the same information, the CSR cannot be imported. Check the following: ❏...

  • Page 70: Cannot Create A Csr

    Administrator's Guide Solving Problems Cannot Create a CSR Has the Common Name been entered? The Common Name must be entered. Have unsupported characters been entered to Common Name, Organization, Organizational Unit, Locality, State/Province? For example, Japanese is not supported. Enter characters of either IPv4, IPv6, host name, or FQDN format in ASCII (0x20-0x7E). Is a comma or space included in the Common Name? If a comma is entered, the Common Name is divided at that point.
  • Page 71 Administrator's Guide Solving Problems Messages Cause/What to do Invalid file. Cause: You are not importing a certificate file in X509 format. What to do: Make sure that you are selecting the correct certificate sent by a trusted certificate authority. Cause: The file you have imported is too large.

  • Page 72: Delete A Ca-Signed Certificate By Mistake

    Administrator's Guide Solving Problems Messages Cause/What to do Setup failed. Cause: Cannot finish the configuration because the communication between the printer and computer failed or the file cannot be read by some errors. What to do: After checking the specified file and communication, import the file again. Related Information “About Digital Certification”...

  • Page 73: Appendix

    The following describes the software that configures and manages devices. Epson Device Admin Epson Device Admin is an application that allows you to install devices on the network, and then configure and manage the devices. You can acquire detailed information for devices such as status and consumables, send notifications of alerts, and create reports for device usage.

  • Page 74: Epsonnet Print (Windows Only)

    If the firewall alert appears, allow access for EpsonNet Config. Running EpsonNet Config - Mac OS Select Go > Applications > Epson Software > EpsonNet > EpsonNet Config SE > EpsonNet Config. EpsonNet Print (Windows Only) EpsonNet Print is a software to print on the TCP/IP network. There are features and restrictions listed below.

  • Page 75: Epsonnet Config

    Administrator's Guide Appendix 2. Enter "Info_MACAddress", "Info_ModelName", and "TCPIP_IPAddress" in the first row as the setting item names. Enter setting items for the following text strings. To distinguish between upper case/lower case and double- byte/single-byte characters, if only one character is different, the item will not be recognized. Enter the setting item name as described below;...
  • Page 76 Administrator's Guide Appendix 7. Select the devices for which you want to perform batch settings with the Status column set to Unassigned, and the Process Status set to Assign Successful. When making multiple selections, press Ctrl or Shift and click or drag your mouse. 8.

  • Page 77: Assigning An Ip Address To Each Device

    Administrator's Guide Appendix 11. Check the status of the device you set. For devices that show , check the contents of the settings file, or that the device has rebooted normally. Icon Status Process Status Explanation Setup Setup Successful Setup completed normally. Complete Setup Rebooting...

  • Page 78: Making Wi-Fi Settings From The Control Panel

    Administrator's Guide Appendix 6. Enter the addresses for IP Address, Subnet Mask, and Default Gateway. Note: Enter a static address when you connect the printer to a secure network. 7. Click Transmit. The screen confirming transmission of the information is displayed. 8.

  • Page 79: Making Wi-Fi Settings By Push Button Setup

    Administrator's Guide Appendix Making Wi-Fi Settings by Push Button Setup You can automatically set up a Wi-Fi network by pressing a button on the access point. If the following conditions are met, you can set up by using this method. ❏...

  • Page 80: Changing The Connection Method

    Administrator's Guide Appendix 3. Use your computer to enter the PIN code (an eight digit number) displayed on the printer's control panel into the access point within two minutes. Note: See the documentation provided with your access point for details on entering a PIN code. 4.

  • Page 81: Changing From Wi-Fi Connection To Ethernet Connection

    5. Confirm the displayed message and click OK. 6. Disconnect the Ethernet cable from the printer. Note: You can also change the connection method by using EpsonNet Config or Epson Device Admin. For details, see the guide or help for each software. Related Information “Accessing Web Config”...

  • Page 82: Using Port For The Printer

    Administrator's Guide Appendix Note: You can also change the connection method by using EpsonNet Config or Epson Device Admin. For details, see the guide or help for each software. Related Information “Accessing Web Config” on page 27 & “EpsonNet Config” on page 73 &...

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