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Troubleshooting
The print appears tinted
Action
Adjust the color balance.
a
From the home screen, touch Settings > Print > Quality >
Advanced Imaging > Color Balance.
b
Adjust the setting.
c
Resend the print job.
Does the print still appear tinted?

Faxing problems

Cannot send or receive faxes
Action
Step 1
Resolve any error messages that appear on the display.
Can you send or receive a fax?
Step 2
Make sure that the cable connections for the following equipment
are secure:
Telephone
Handset
Answering machine
Can you send or receive a fax?
Step 3
Check for a dial tone.
Call the fax number to check if it is working properly.
If you are using the On Hook Dial feature, then turn up the
volume to check if you hear a dial tone.
Can you hear a dial tone?
No
Yes
The problem is
Contact
solved.
support.
Yes
No
The problem is
Go to step 2.
solved.
The problem is
Go to step 3.
solved.
Go to step 5.
Go to step 4.
138
customer

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