Oki C824 User Manual
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C824/C834/C844/ES8434
User's Manual

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Summary of Contents for Oki C824

  • Page 1 C824/C834/C844/ES8434 User’s Manual...
  • Page 1 C824/C834/C844/ES8434 User’s Manual...
  • Page 2: Table Of Contents

    Table of contents Connecting a USB Cable ......................42 Connecting a LAN Cable ......................43 Installing a Printer Driver to a Computer ..................46 Before starting ....................4 For Windows .............................. 46 For Your Safety ..........................5 For Mac ..............................49 About This Manual .........................7 Selecting a connecting method between different segments ............
  • Page 2: Table Of Contents

    Table of contents Connecting a USB Cable ......................42 Connecting a LAN Cable ......................43 Installing a Printer Driver to a Computer ..................46 Before starting ....................4 For Windows .............................. 46 For Your Safety ..........................5 For Mac ..............................49 About This Manual .........................7 Selecting a connecting method between different segments ............
  • Page 3 The Entire Paper Area is Lightly Stained When Printing on Envelopes or Coated Paper ......107 Installing the Duplex Unit (C824n, C834nw Only) ..................162 Toner Comes Off When Printed Paper is Rubbed ..................107 Installing the Wireless LAN module (C824, ES8434 Only) ..............163 Uneven Gloss ............................108 Installing the Caster Base ........................165 Black or White Dots Appear ........................108...
  • Page 3 The Entire Paper Area is Lightly Stained When Printing on Envelopes or Coated Paper ......107 Installing the Duplex Unit (C824n, C834nw Only) ..................161 Toner Comes Off When Printed Paper is Rubbed ..................107 Installing the Wireless LAN module (C824, ES8434 Only) ..............162 Uneven Gloss ............................108 Installing the Caster Base ........................164 Black or White Dots Appear ........................108...
  • Page 4: Before Starting

    Before starting For Your Safety About This Manual Preface Trademarks License...
  • Page 4: Before Starting

    Before starting For Your Safety About This Manual Preface Trademarks License...
  • Page 5: For Your Safety

    1. Before starting For Your Safety • Cautions Related to Safety If the machine is dropped or the cover is damaged, unplug the power plug from the outlet, and contact your dealer. Electric shock, fire, or injury may result. Indicates additional information which, if ignored or not followed, may result in personal injury or death.
  • Page 5: For Your Safety

    1. Before starting For Your Safety • Cautions Related to Safety If the machine is dropped or the cover is damaged, unplug the power plug from the outlet, and contact your dealer. Electric shock, fire, or injury may result. Indicates additional information which, if ignored or not followed, may result in personal injury or death.
  • Page 6 1. Before starting Operation using an UPS (uninterruptible power supply) or inverter is not guaranteed. Do not use an uninterruptible power supply or inverter. Fire may result. Do not go near the paper output part when you turn the power on or when printing is in progress.
  • Page 6 1. Before starting Operation using an UPS (uninterruptible power supply) or inverter is not guaranteed. Do not use an uninterruptible power supply or inverter. Fire may result. Do not go near the paper output part when you turn the power on or when printing is in progress.
  • Page 7: About This Manual

    Depending on your OS, model or version, the description on this document may be different. • Copyright of the manual All rights reserved by Oki Electric Industry Co., Ltd. No part of this document may be About Marks reproduced in any form or by any means without prior written permission from Oki Electric Industry Co., Ltd.
  • Page 7: About This Manual

    Depending on your OS, model or version, the description on this document may be different. • Copyright of the manual All rights reserved by Oki Data Corporation. No part of this document may be reproduced in About Marks any form or by any means without prior written permission from Oki Data Corporation.
  • Page 8 1. Before starting Symbol Meaning Indicates a menu name, item name, option, or other items that are displayed on the display screen on the operator panel. Indicates a menu, window, or dialog name that is displayed on the screen on a computer.
  • Page 8 1. Before starting Symbol Meaning Indicates a menu name, item name, option, or other items that are displayed on the display screen on the operator panel. Indicates a menu, window, or dialog name that is displayed on the screen on a computer.
  • Page 9: Preface

    1. Before starting Preface • EMERGENCY FIRST AID Take care with toner powder: If swallowed, give small amounts of cold water and seek medical attention. DO NOT attempt to induce vomiting. If inhaled, move the person to an open area for fresh air. Seek medical attention. If it gets into the eyes, flush with large amounts of water for at least 15 minutes keeping eyelids open.
  • Page 9: Preface

    Seek medical attention. Spillages should be treated with cold water and soap to help reduce risk of staining skin or clothing. • MANUFACTURER Oki Data Corporation, 4-11-22 Shibaura, Minato-ku, Tokyo 108-8551, Japan • IMPORTER TO THE EU/AUTHORISED REPRESENTATIVE...
  • Page 10: Trademarks

    The simplified EU declaration of conformity United States and other countries. Hereby, Oki Electric Industry Co., Ltd. declares that the radio equipment type“DNUB-O1, 4666411A” are in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available at the following internet address: https://www.oki.com/eu/printing/support/declaration-of-conformity...
  • Page 10: Trademarks

    1. Before starting Trademarks The following cables were used to evaluate this product for EMC directive 2004/108/EC compliance, and configurations other than this may affect that compliance. OKI is a registered trademark of Oki Electric Industry Co., Ltd. CABLE TYPE LENGTH CORE...
  • Page 11: License

    1. Before starting License Copyright (c) 2009-2012 Eric Haszlakiewicz Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights This product contains software developed by the Heimdal Project.
  • Page 11: License

    1. Before starting License Copyright (c) 2009-2012 Eric Haszlakiewicz Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights This product contains software developed by the Heimdal Project.
  • Page 12: Setup

    Setup Setup Flow Checking the Placement Environment Checking Package Contents Names of Components How to Use of the Operator Panel Preparing Your Printer About the Power Supply Test Printing from the Printer Changing the Administrator Password...
  • Page 12: Setup

    Setup Setup Flow Checking the Placement Environment Checking Package Contents Names of Components How to Use of the Operator Panel Preparing Your Printer About the Power Supply Test Printing from the Printer Changing the Administrator Password...
  • Page 13: Setup Flow

    2. Setup Setup Flow How to set up is explained in this chapter. 1. Checking Products • Checking package contents • Checking names of product parts - Printer - Operator panel • Available Options 2. Checking the placement environment • Placement Environment •...
  • Page 13: Setup Flow

    2. Setup Setup Flow How to set up is explained in this chapter. 1. Checking Products • Checking package contents • Checking names of product parts - Printer - Operator panel • Available Options 2. Checking the placement environment • Placement Environment •...
  • Page 14: Checking The Placement Environment

    2. Setup Checking the Placement Environment • Installation Environment Do not install this machine directly on a thick rug or carpet. • Install the machine in the following environment. Do not install this machine in a closed room or other locations with bad circulation and •...
  • Page 14: Checking The Placement Environment

    2. Setup Checking the Placement Environment • Installation Environment Do not install this machine directly on a thick rug or carpet. • Install the machine in the following environment. Do not install this machine in a closed room or other locations with bad circulation and •...
  • Page 15 2. Setup • Side view - 15 -...
  • Page 15 2. Setup • Side view - 15 -...
  • Page 16: Checking Package Contents

    2. Setup Checking Package Contents • The starter toner cartridge is not installed in the ES model. Install the toner cartridge that is included in this machine. Check that you have everything shown below. Refer to "Replacing the Image Drum". Injury may result.
  • Page 16: Checking Package Contents

    2. Setup Checking Package Contents • The starter toner cartridge is not installed in the ES model. Install the toner cartridge that is included in this machine. Check that you have everything shown below. Refer to "Replacing the Image Drum". Injury may result.
  • Page 17: Names Of Components

    2. Setup Names of Components This section explains the names and functions of components of the printer. Name Functions Open button Press this button to unlock when opening the output tray (Top Cover). Toner cartridge, Image drum (K: black) A toner cartridge contains toner (powdery ink) for printing. Name Functions Image drum electrifies paper and transcribes toner using static...
  • Page 17: Names Of Components

    2. Setup Names of Components This section explains the names and functions of components of the printer. Name Functions Open button Press this button to unlock when opening the output tray (Top Cover). Toner cartridge, Image drum (K: black) A toner cartridge contains toner (powdery ink) for printing. Name Functions Image drum electrifies paper and transcribes toner using static...
  • Page 18: How To Use Of The Operator Panel

    2. Setup How to Use of the Operator Panel Name Function «CLEAR» key Executes the following actions according to the entered items when pressed or held down. This section explains the names and functions of components on the operator panel. •...
  • Page 18: How To Use Of The Operator Panel

    2. Setup How to Use of the Operator Panel Name Function «CLEAR» key Executes the following actions according to the entered items when pressed or held down. This section explains the names and functions of components on the operator panel. •...
  • Page 19: How To Use The Numeric Keypad

    2. Setup How to Use the Numeric Keypad How to Use the Fn Key Use to enter numbers and characters. Press the key consecutively to switch between Press numeric keys after pressing the «Fn» key when the message “Ready To Print” appears numbers and characters.
  • Page 19: How To Use The Numeric Keypad

    2. Setup How to Use the Numeric Keypad How to Use the Fn Key Use to enter numbers and characters. Press the key consecutively to switch between Press numeric keys after pressing the «Fn» key when the message “Ready To Print” appears numbers and characters.
  • Page 20: Function Menu List

    2. Setup Function No. Function menu Function Menu List Print Information (Usage Report) Print Information (Error Log) Function No. Function menu Power Save Time Shared Print Sleep Time Private Print Auto Power Off Time Paper Size (Tray 1) Error Report X Dimension (Tray 1) Print Position Adjust (MPTray) Y Dimension (Tray 1)
  • Page 20: Function Menu List

    2. Setup Function No. Function menu Function Menu List Print Information (Usage Report) Print Information (Error Log) Function No. Function menu Power Save Time Shared Print Sleep Time Private Print Auto Power Off Time Paper Size (Tray 1) Error Report X Dimension (Tray 1) Print Position Adjust (MPTray) Y Dimension (Tray 1)
  • Page 21: Preparing Your Printer

    2. Setup Preparing Your Printer Unpacking This section explains how to unpack your printer and a set of consumables and paper. Injury may result. • Unpacking Lift this machine by 2 persons, because it weighs approximately 40 kg. • Installing Consumables •...
  • Page 21: Preparing Your Printer

    2. Setup Preparing Your Printer Unpacking This section explains how to unpack your printer and a set of consumables and paper. Injury may result. • Unpacking Lift this machine by 2 persons, because it weighs approximately 40 kg. • Installing Consumables •...
  • Page 22: Installing Consumables

    2. Setup Take the image drum "K: Black" set forward with the toner cartridge attached Installing Consumables and put it on the surface prepared in step 3. Insert your finger into the recess on the right side of the printer and pull the front cover open lever (1) to open the front cover (2) forward.
  • Page 22: Installing Consumables

    2. Setup Take the image drum "K: Black" set forward with the toner cartridge attached Installing Consumables and put it on the surface prepared in step 3. Insert your finger into the recess on the right side of the printer and pull the front cover open lever (1) to open the front cover (2) forward.
  • Page 23 2. Setup (2) Draw the protective sheet (5) in the direction of the arrow. Do not turn the Repeat from step 4 to step 6 to pull out all the image drum and remove all the toner cartridge lock lever (7) (blue). protective sheet in the order of "Y: Yellow", "M: Magenta", and "C: Cyan".
  • Page 23 2. Setup (2) Draw the protective sheet (5) in the direction of the arrow. Do not turn the Repeat from step 4 to step 6 to pull out all the image drum and remove all the toner cartridge lock lever (7) (blue). protective sheet in the order of "Y: Yellow", "M: Magenta", and "C: Cyan".
  • Page 24: Loading Paper

    2. Setup Loading Paper • The front cover cannot be closed securely if the output tray is not closed. For details on available paper, see "Supported Paper". • When the error message that the top or front cover is open does not disappear from the operator panel’s display screen, make sure they are closed securely.
  • Page 24: Loading Paper

    2. Setup Loading Paper • The front cover cannot be closed securely if the output tray is not closed. For details on available paper, see "Supported Paper". • When the error message that the top or front cover is open does not disappear from the operator panel’s display screen, make sure they are closed securely.
  • Page 25 2. Setup • If you draw the cassette with the printer power on, the paper size, paper type, and paper thickness of the tray • Do not load paper above the " " mark (5) on the paper guide. are sometimes displayed on the panel. If you change paper, change the settings to the appropriate values.
  • Page 25 2. Setup • If you draw the cassette with the printer power on, the paper size, paper type, and paper thickness of the tray • Do not load paper above the " " mark (5) on the paper guide. are sometimes displayed on the panel. If you change paper, change the settings to the appropriate values.
  • Page 26 2. Setup • If the size of paper whose size can be found on the dial such as A3 and A4, set [Cassette Size]. [Cassette Size] is set by factory default and you do not need to change for normal use. - 26 -...
  • Page 26 2. Setup • If the size of paper whose size can be found on the dial such as A3 and A4, set [Cassette Size]. [Cassette Size] is set by factory default and you do not need to change for normal use. - 26 -...
  • Page 27: About The Power Supply

    2. Setup About the Power Supply Power Supply Conditions This section explains condition of the power supply and how to turn on/off the printer. The power supply must meet the following conditions. Voltage: 110 to 127V AC (Range 99 to 140V AC) / 220 to 240V AC (Range 198 to 264V AC) Frequency: 50/60 Hz ±...
  • Page 27: About The Power Supply

    2. Setup About the Power Supply Power Supply Conditions This section explains condition of the power supply and how to turn on/off the printer. The power supply must meet the following conditions. Voltage: 110 to 127V AC (Range 99 to 140V AC) / 220 to 240V AC (Range 198 to 264V AC) Frequency: 50/60 Hz ±...
  • Page 28: Connecting The Power Code

    2. Setup Connecting the Power Code Fire or electric shock may result. Plug the power cord into the power connector. Be sure to turn this machine off before connecting and disconnecting the power cord • and the ground wire. Be sure to connect the ground wire to the designated ground terminal. •...
  • Page 28: Connecting The Power Code

    2. Setup Connecting the Power Code Fire or electric shock may result. Plug the power cord into the power connector. Be sure to turn this machine off before connecting and disconnecting the power cord • and the ground wire. Be sure to connect the ground wire to the designated ground terminal. •...
  • Page 29: Turning On The Power

    2. Setup Turning On the Power Turning Off the Power Hold down the power switch for about 1 second to turn on the power. Hold down the power switch for about a second. The message “Shutting down. Please wait. Printer will turn off automatically” appears in the operator panel, and the power switch indicator blinks every 1 second.
  • Page 29: Turning On The Power

    2. Setup Turning On the Power Turning Off the Power Hold down the power switch for about 1 second to turn on the power. Hold down the power switch for about a second. The message “Shutting down. Please wait. Printer will turn off automatically” appears in the operator panel, and the power switch indicator blinks every 1 second.
  • Page 30: What You Should Do If You Do Not Use This Machine For An Extended Period Of Time

    2. Setup What You Should Do If You Do Not Use This Machine for an Extended Period of Time If you do not use this machine for an extended period of time due to holidays, trips, or other reasons, unplug the power cord from the outlet. •...
  • Page 30: What You Should Do If You Do Not Use This Machine For An Extended Period Of Time

    2. Setup What You Should Do If You Do Not Use This Machine for an Extended Period of Time If you do not use this machine for an extended period of time due to holidays, trips, or other reasons, unplug the power cord from the outlet. •...
  • Page 31: Test Printing From The Printer

    2. Setup Test Printing from the Printer Press the «ENTER» button as [Execute] is selected. Check that you can print with the printer. Check the detailed settings and status of your printer by printing the contents of the settings (Configuration). •...
  • Page 31: Test Printing From The Printer

    2. Setup Test Printing from the Printer Press the «ENTER» button as [Execute] is selected. Check that you can print with the printer. Check the detailed settings and status of your printer by printing the contents of the settings (Configuration). •...
  • Page 32: Changing The Administrator Password

    2. Setup Changing the Administrator Password It is recommended to change the administrator password to protect your security. Set the administrator password using from 6 to 12 alphanumeric characters. Be careful not to forget the set password. Press the scroll button several times to select [Admin Setup] and press the «ENTER»...
  • Page 32: Changing The Administrator Password

    2. Setup Changing the Administrator Password It is recommended to change the administrator password to protect your security. Set the administrator password using from 6 to 12 alphanumeric characters. Be careful not to forget the set password. Press the scroll button several times to select [Admin Setup] and press the «ENTER»...
  • Page 33: Connecting To A Computer

    Connecting to a Computer Connection Method and Flow Product Requirements Types of Drivers Connecting to a Wireless LAN Connecting a USB Cable Connecting a LAN Cable Installing a Printer Driver to a Computer Selecting a connecting method between different segments This section describes how to connect the printer to a computer and install the printer driver on the supplied DVD-ROM.
  • Page 33: Connecting To A Computer

    When using the software DVD-ROM, prepare a computer with DVD drive. • Depending on your OS, model or version, the description on this document may be different. • When a DVD drive is not mounted on your computer, download the printer driver or utility from the Oki Data Web site.
  • Page 34: Connection Method And Flow

    3. Connecting to a Computer Connection Method and Flow This section describes the flow to connect the printer to a computer. - 34 -...
  • Page 34: Connection Method And Flow

    3. Connecting to a Computer Connection Method and Flow This section describes the flow to connect the printer to a computer. - 34 -...
  • Page 35: Product Requirements

    3. Connecting to a Computer Product Requirements Your printer supports the following operating systems: • Windows 10/Windows 10 (64bit Version) • Windows 8.1/Windows 8.1 (64bit Version) • Windows 8/Windows 8 (64bit Version) • Windows 7/Windows 7 (64bit Version) • Windows Server 2019 •...
  • Page 35: Product Requirements

    • macOS 10.13 - 10.12 / Mac OS X 10.11 - 10.10 Depending on your OS or version, the description on this document may be different. Check details on the latest driver on the Oki Data Web site. - 35 -...
  • Page 36: Types Of Drivers

    The types of the drivers that can be installed are as follows. If you do not know what driver to choose, choose the PCL printer driver. • PCL Printer Driver You can use it in C824/C834/C844/ES8434. The PCL printer driver is suitable for printing of business documents. • PS Printer Driver You can use it in C834/C844/ES8434.
  • Page 36: Types Of Drivers

    The types of the drivers that can be installed are as follows. If you do not know what driver to choose, choose the PCL printer driver. • PCL Printer Driver You can use it in C824/C834/C844/ES8434. The PCL printer driver is suitable for printing of business documents. • PS Printer Driver You can use it in C834/C844/ES8434.
  • Page 37: Connecting To A Wireless Lan

    This section describes how to connect the printer and a computer using wireless LAN. For C824 and ES8434, the optional wireless LAN module is required to use wireless connection. • Install this machine in a place with a good view of the wireless access point. (We suggest that the distance between the machine and the wireless device be 30 m or less.)
  • Page 37: Connecting To A Wireless Lan

    This section describes how to connect the printer and a computer using wireless LAN. For C824 and ES8434, the optional wireless LAN module is required to use wireless connection. • Install this machine in a place with a good view of the wireless access point. (We suggest that the distance between the machine and the wireless device be 30 m or less.)
  • Page 38 3. Connecting to a Computer When connecting to a wireless LAN with WPA/WPA3-EAP, refer to the “Setting IEEE802.1X (Wireless LAN) (Advanced Manual)”. • [Running pushbutton method...] is displayed for approximately two minutes. While this message is displayed, press the push button of the wireless LAN access point. •...
  • Page 38 3. Connecting to a Computer Connecting with WPS When [WPS connection successful.] is displayed, it indicates that the wireless LAN setup has completed. If the wireless LAN access point supports WPS, you can easily connect to the wireless LAN Go to the procedure to "Installing a Printer Driver to a Computer".
  • Page 39 3. Connecting to a Computer Turn on the machine. Item Description Encryption method Press the scroll button several times to select [Wireless(Infrastructure) Encryption key Enter the WEP key. Setting] and press the «ENTER» button. If neither of the above two cases is applied •...
  • Page 39 3. Connecting to a Computer Enter the administrator password using the numeric (0-9) keys, and then press Item Description the «ENTER» button. Encryption method Disable The factory default administrator password is "123456". If the administrator password is Encryption key No entry is required. changed, enter the updated password.
  • Page 40 3. Connecting to a Computer Check that the wireless LAN access point starts and is operating properly. If the displayed value is the same as the value that you checked in step 1, press the «ENTER» button. Turn on the machine. Press the scroll button several times to select [Wireless(Infrastructure) •...
  • Page 40 3. Connecting to a Computer Enter the administrator password using the numeric (0-9) keys, and then press When the screen indicates that connection is established, select [Close] and press the «ENTER» button. the «ENTER» button. Go to the procedure to "Installing a Printer Driver to a Computer".
  • Page 41: Connecting To The Machine Directly (Ap Mode)

    3. Connecting to a Computer Start the WPS-PBC (push button) operation on your wireless device to Connecting to the Machine Directly (AP Mode) connect to the machine. Wireless LAN (AP mode) directly connects wireless devices (computers, tablets, When [Connection successful] is displayed, the setup of the wireless LAN is completed.
  • Page 41: Connecting To The Machine Directly (Ap Mode)

    3. Connecting to a Computer Start the WPS-PBC (push button) operation on your wireless device to Connecting to the Machine Directly (AP Mode) connect to the machine. Wireless LAN (AP mode) directly connects wireless devices (computers, tablets, When [Connection successful] is displayed, the setup of the wireless LAN is completed.
  • Page 42: Connecting A Usb Cable

    3. Connecting to a Computer Connecting a USB Cable • For Windows, do not insert the other end of the USB cable into the computer until the instruction is displayed Connect the printer to a computer using a USB cable. on the screen when the driver installation is in progress.
  • Page 42: Connecting A Usb Cable

    3. Connecting to a Computer Connecting a USB Cable • For Windows, do not insert the other end of the USB cable into the computer until the instruction is displayed Connect the printer to a computer using a USB cable. on the screen when the driver installation is in progress.
  • Page 43: Connecting A Lan Cable

    3. Connecting to a Computer Connecting a LAN Cable Insert the other end of the LAN (1) cable into the hub (2). Connect the printer to a computer using wired LAN network. Before installing the printer driver, connect the printer to a network using a LAN cable. Prepare a LAN cable (1) and hub (2).
  • Page 43: Connecting A Lan Cable

    3. Connecting to a Computer Connecting a LAN Cable Insert the other end of the LAN (1) cable into the hub (2). Connect the printer to a computer using wired LAN network. Before installing the printer driver, connect the printer to a network using a LAN cable. Prepare a LAN cable (1) and hub (2).
  • Page 44 3. Connecting to a Computer Enter the administrator password, using the numeric (0-9) keys and press the If obtaining the IP address automatically, check that [Auto] is selected, and press the «ENTER» button. Proceed to the step 16. «ENTER» button. The factory default administrator password is "123456".
  • Page 44 3. Connecting to a Computer Enter the administrator password, using the numeric (0-9) keys and press the If obtaining the IP address automatically, check that [Auto] is selected, and press the «ENTER» button. Proceed to the step 16. «ENTER» button. The factory default administrator password is "123456".
  • Page 45 3. Connecting to a Computer Press the scroll button to select [Subnet Mask], and press the «ENTER» Enter the Gateway Address in the same manner of IP address. All input was button. completed, then press the «BACK» button. Enter the subnet mask in the same manner of IP address. All input was Press the «ON LINE»...
  • Page 45 3. Connecting to a Computer Press the scroll button to select [Subnet Mask], and press the «ENTER» Enter the Gateway Address in the same manner of IP address. All input was button. completed, then press the «BACK» button. Enter the subnet mask in the same manner of IP address. All input was Press the «ON LINE»...
  • Page 46: Installing A Printer Driver To A Computer

    3. Connecting to a Computer Installing a Printer Driver to a Computer For Windows Install the printer driver from the "Software DVD-ROM" to the computer. Check that the printer is connected to a computer and turned on. Insert the included "Software DVD-ROM" into a computer. •...
  • Page 46: Installing A Printer Driver To A Computer

    • If your computer is not equipped with DVD-ROM drive or when updating the printer driver, download the printer When installing the printer driver downloaded from the Oki Data Web site, double-click driver from the "Oki Data website" to install.
  • Page 47 3. Connecting to a Computer Select [Network connection] or [USB connection] in accordance to the Check the software and click [Start]. connection method of the machine and computer. If the [Windows Security Alert] dialog is displayed, click [Allow access]. Installation starts. Select the model name of the machine, and then click [Next].
  • Page 47 3. Connecting to a Computer Select [Network connection] or [USB connection] in accordance to the Check the software and click [Start]. connection method of the machine and computer. If the [Windows Security Alert] dialog is displayed, click [Allow access]. Installation starts. Select the model name of the machine, and then click [Next].
  • Page 48 3. Connecting to a Computer If you do not need to update, click [Next]. If the following dialog is displayed, click [Yes]. Click [Confirm] if you need to update or you are not sure if updating is required. Click [Exit]. If the following screen is displayed, click [Yes].
  • Page 48 3. Connecting to a Computer If you do not need to update, click [Next]. If the following dialog is displayed, click [Yes]. Click [Confirm] if you need to update or you are not sure if updating is required. Click [Exit]. If the following screen is displayed, click [Yes].
  • Page 49: For Mac

    Click [+]. Select [Add Printer or Scanner...] when the menu is displayed. • If [OKI C844 PS] is not displayed for [Kind] correctly, click [-], delete the machine from [Printers], and then Click [Default]. newly perform steps 8 to 12.
  • Page 49: For Mac

    Click [+]. Select [Add Printer or Scanner...] when the menu is displayed. • If [OKI C844 PS] is not displayed for [Kind] correctly, click [-], delete the machine from [Printers], and then Click [Default]. newly perform steps 8 to 12.
  • Page 50: Selecting A Connecting Method Between Different Segments

    3. Connecting to a Computer Selecting a connecting method between different segments The printer can use wired LAN and wireless LAN simultaneously, to connect a device out of the segment, enable the default gateway of the connection method first. [Enabling Default Gateway] is [Wired] by factory default. When connecting between different segments using wired LAN, the following steps are not required.
  • Page 50: Selecting A Connecting Method Between Different Segments

    3. Connecting to a Computer Selecting a connecting method between different segments The printer can use wired LAN and wireless LAN simultaneously, to connect a device out of the segment, enable the default gateway of the connection method first. [Enabling Default Gateway] is [Wired] by factory default. When connecting between different segments using wired LAN, the following steps are not required.
  • Page 51: Print

    Print Supported Paper Paper Loaded on the Tray How to Print from the Tray How to Print from the MP Tray Paper Output Canceling Printing This chapter describes how to print documents from a computer.
  • Page 51: Print

    Print Supported Paper Paper Loaded on the Tray How to Print from the Tray How to Print from the MP Tray Paper Output Canceling Printing This chapter describes how to print documents from a computer.
  • Page 52: Supported Paper

    4. Print Supported Paper Paper Type Paper Size mm (inch) Paper Weight Plain paper 297 x 420 A4/ Letter size or more: This chapter describes various information about paper that can be loaded in a paper tray of 64 to 256 g/m 210 x 297 Under A4/ Letter size: this machine.
  • Page 52: Supported Paper

    4. Print Supported Paper Paper Type Paper Size mm (inch) Paper Weight Plain paper 297 x 420 A4/ Letter size or more: This chapter describes various information about paper that can be loaded in a paper tray of 64 to 256 g/m 210 x 297 Under A4/ Letter size: this machine.
  • Page 53 4. Print • Labels Paper Type Paper Size mm (inch) Paper Weight Index card Index card 76.2 x 127 (3 x 5) Labels must be of the type recommended for use in copiers and laser printers, in which the Label 210 x 297 0.1 to 0.2 mm base carrier page is entirely covered by labels.
  • Page 53 4. Print • Labels Paper Type Paper Size mm (inch) Paper Weight Index card Index card 76.2 x 127 (3 x 5) Labels must be of the type recommended for use in copiers and laser printers, in which the Label 210 x 297 0.1 to 0.2 mm base carrier page is entirely covered by labels.
  • Page 54: Paper Loaded On The Tray

    4. Print Paper Loaded on the Tray • Tray 2/3/4/5 (Optional) Available paper size Tray capacity Paper weight Available paper sizes and types, and tray capacity are as follows. 530 sheets Ultra Light (if paper weight is 80 g/m Light •...
  • Page 54: Paper Loaded On The Tray

    4. Print Paper Loaded on the Tray • Tray 2/3/4/5 (Optional) Available paper size Tray capacity Paper weight Available paper sizes and types, and tray capacity are as follows. 530 sheets Ultra Light (if paper weight is 80 g/m Light •...
  • Page 55 4. Print • MP Tray Available paper size Tray capacity Paper weight 100 sheets Ultra Light (if paper weight is 80 g/m Light 10 sheets (envelopes) (64 to 82 g/m A6 (lengthwise direction)* Medium Light (83 to 90 g/m Medium (91 to 105 g/m B6 Half (lengthwise direction)* Heavy...
  • Page 55 4. Print • MP Tray Available paper size Tray capacity Paper weight 100 sheets Ultra Light (if paper weight is 80 g/m Light 10 sheets (envelopes) (64 to 82 g/m A6 (lengthwise direction)* Medium Light (83 to 90 g/m Medium (91 to 105 g/m B6 Half (lengthwise direction)* Heavy...
  • Page 56: How To Print From The Tray

    4. Print How to Print from the Tray • Make sure to match the size of paper and that on the paper size dial. Otherwise, paper size error occurs and This section explains how to load paper in tray and print from tray. printing cannot be done.
  • Page 56: How To Print From The Tray

    4. Print How to Print from the Tray • Make sure to match the size of paper and that on the paper size dial. Otherwise, paper size error occurs and This section explains how to load paper in tray and print from tray. printing cannot be done.
  • Page 57 4. Print If the size of paper whose size can be found on the dial such as A3 and A4, set [Cassette Size]. The factory default is [Cassette Size] and you do not need to change • Do not load paper above the " "...
  • Page 57 4. Print If the size of paper whose size can be found on the dial such as A3 and A4, set [Cassette Size]. The factory default is [Cassette Size] and you do not need to change • Do not load paper above the " "...
  • Page 58 4. Print • For Windows PS Printer Driver (C834/C844/ES8434) Start printing. • Mac PCL Printer Driver (C824 Only) Select [Print] from the [File] menu. Click [Preferences] (or [property]). From the [File] menu, select [Page Setup]. Select a paper size from [Paper Size] and then click [OK].
  • Page 58 4. Print • For Windows PS Printer Driver (C834/C844/ES8434) Start printing. • Mac PCL Printer Driver (C824 Only) Select [Print] from the [File] menu. Click [Preferences] (or [property]). From the [File] menu, select [Page Setup]. Select a paper size from [Paper Size] and then click [OK].
  • Page 59: How To Print From The Mp Tray

    4. Print How to Print from the MP Tray Unfold the sub support (4). This section explains how to load paper in the MP Tray and print from the MP Tray. Regarding media flexibility, please refer to "Supported Paper", "Paper Loaded on the Tray".
  • Page 59: How To Print From The Mp Tray

    4. Print How to Print from the MP Tray Unfold the sub support (4). This section explains how to load paper in the MP Tray and print from the MP Tray. Regarding media flexibility, please refer to "Supported Paper", "Paper Loaded on the Tray".
  • Page 60 4. Print • Do not load paper exceeding the [ ] mark (7) of the paper guide. • When a printer is in the power saving mode, press «POWER SAVE» button to restore from the mode. • Make sure that the message "Ready To Print" is displayed in the operator panel. If the message is not displayed, press the «ON LINE»...
  • Page 60 4. Print • Do not load paper exceeding the [ ] mark (7) of the paper guide. • When a printer is in the power saving mode, press «POWER SAVE» button to restore from the mode. • Make sure that the message "Ready To Print" is displayed in the operator panel. If the message is not displayed, press the «ON LINE»...
  • Page 61 4. Print Press the «BACK» button until [MPTray Config] is displayed. Press the scroll button to select [Media Weight] and then press the «ENTER» button. Press the scroll button to select [Media Type] and then press the «ENTER» button. Press the scroll button to select the weight of the loaded paper and then press the «ENTER»...
  • Page 61 4. Print Press the «BACK» button until [MPTray Config] is displayed. Press the scroll button to select [Media Weight] and then press the «ENTER» button. Press the scroll button to select [Media Type] and then press the «ENTER» button. Press the scroll button to select the weight of the loaded paper and then press the «ENTER»...
  • Page 62 4. Print Click [Preferences] (or [property]). Click [Preferences] (or [property]). On the [Setup] tab, select a paper size from [Size]. Select the [Paper/Quality] tab. Select [Multipurpose Tray] from [Source]. Select [Multi-Purpose Tray] from [Paper Source]. Click [Advanced]. • Printing one by one: Click [Paper Size] and select a paper size from the drop-down list.
  • Page 62 4. Print Click [Preferences] (or [property]). Click [Preferences] (or [property]). On the [Setup] tab, select a paper size from [Size]. Select the [Paper/Quality] tab. Select [Multipurpose Tray] from [Source]. Select [Multi-Purpose Tray] from [Paper Source]. Click [Advanced]. • Printing one by one: Click [Paper Size] and select a paper size from the drop-down list.
  • Page 63 Select [Paper Feed] from the panel menu. Select [All pages From] and then select [Multi-Purpose Tray]. Start printing. • Mac PCL Printer Driver (C824 Only) From the [File] menu, select [Page Setup]. Select a paper size from [Paper Size] and then click [OK].
  • Page 63 Select [Paper Feed] from the panel menu. Select [All pages From] and then select [Multi-Purpose Tray]. Start printing. • Mac PCL Printer Driver (C824 Only) From the [File] menu, select [Page Setup]. Select a paper size from [Paper Size] and then click [OK].
  • Page 64: Paper Output

    4. Print Paper Output • Check that the rear output tray (1) on the rear side of the machine is closed. While the rear output tray is open, paper The machine outputs paper to the Output tray or Rear output tray. is always output to the rear output tray.
  • Page 64: Paper Output

    4. Print Paper Output • Check that the rear output tray (1) on the rear side of the machine is closed. While the rear output tray is open, paper The machine outputs paper to the Output tray or Rear output tray. is always output to the rear output tray.
  • Page 65 4. Print Unfold the paper support. Open the sub support. - 65 -...
  • Page 65 4. Print Unfold the paper support. Open the sub support. - 65 -...
  • Page 66: Canceling Printing

    4. Print Canceling Printing Check the display on the operator panel of the machine. When "Processing ..." or "Data present." is displayed, cancel printing on the operator panel of the machine. To cancel data currently being printed or ready to print, press the «CANCEL» button on the operator panel.
  • Page 66: Canceling Printing

    4. Print Canceling Printing Check the display on the operator panel of the machine. When "Processing ..." or "Data present." is displayed, cancel printing on the operator panel of the machine. To cancel data currently being printed or ready to print, press the «CANCEL» button on the operator panel.
  • Page 67: Energy Saving Function

    Energy Saving Function About Energy Saving Setting the Time Before Entering the Power Save Mode Setting the Time Before Entering the Sleep Mode Automatically Turning the Machine Off (Auto Power Off) Setting the Time Before Entering the Auto Power Off Mode This section describes the energy-saving function of the printer.
  • Page 67: Energy Saving Function

    Energy Saving Function About Energy Saving Setting the Time Before Entering the Power Save Mode Setting the Time Before Entering the Sleep Mode Automatically Turning the Machine Off (Auto Power Off) Setting the Time Before Entering the Auto Power Off Mode This section describes the energy-saving function of the printer.
  • Page 68: About Energy Saving

    5. Energy Saving Function About Energy Saving • Restore from the Sleep Mode or the Power Save Mode Press the «POWER SAVE» button to recover from Power Save Mode or Sleep Mode. This section describes each energy saving function. This printer has three energy saving functions: Power Save Mode, Sleep Mode and Auto Power OFF Mode.
  • Page 68: About Energy Saving

    5. Energy Saving Function About Energy Saving • Restore from the Sleep Mode or the Power Save Mode Press the «POWER SAVE» button to recover from Power Save Mode or Sleep Mode. This section describes each energy saving function. This printer has three energy saving functions: Power Save Mode, Sleep Mode and Auto Power OFF Mode.
  • Page 69: Setting The Time Before Entering The Power Save Mode

    1 minute, 2 minutes, 3 minutes, 4 minutes, 5 minutes, 10 minutes, 15 minutes, 30 minutes, 60 minutes (For C824, [60 minutes] is not available.) • When a printer is in the power saving mode, press the «POWER SAVE» button to restore from the mode.
  • Page 69: Setting The Time Before Entering The Power Save Mode

    1 minute, 2 minutes, 3 minutes, 4 minutes, 5 minutes, 10 minutes, 15 minutes, 30 minutes, 60 minutes (For C824, [60 minutes] is not available.) • When a printer is in the power saving mode, press the «POWER SAVE» button to restore from the mode.
  • Page 70: Setting The Time Before Entering The Sleep Mode

    1 minute, 2 minutes, 3 minutes, 4 minutes, 5 minutes, 10 minutes, 15 minutes, 30 minutes, 60 minutes (For C824, [60 minutes] is not available.) • When a printer is in the power saving mode, press the «POWER SAVE» button to restore from the mode.
  • Page 70: Setting The Time Before Entering The Sleep Mode

    1 minute, 2 minutes, 3 minutes, 4 minutes, 5 minutes, 10 minutes, 15 minutes, 30 minutes, 60 minutes (For C824, [60 minutes] is not available.) • When a printer is in the power saving mode, press the «POWER SAVE» button to restore from the mode.
  • Page 71: Automatically Turning The Machine Off (Auto Power Off)

    5. Energy Saving Function Automatically Turning the Machine Off (Auto Power Press the scroll button button to select value you want to set and press the «ENTER» button. Off) Make sure that [*] is displayed on the left of the set time. The machine is equipped with the Auto Power Off function which automatically turns the power off if the machine is left unoperated for a certain period of time.
  • Page 71: Automatically Turning The Machine Off (Auto Power Off)

    5. Energy Saving Function Automatically Turning the Machine Off (Auto Power Press the scroll button button to select value you want to set and press the «ENTER» button. Off) Make sure that [*] is displayed on the left of the set time. The machine is equipped with the Auto Power Off function which automatically turns the power off if the machine is left unoperated for a certain period of time.
  • Page 72: Setting The Time Before Entering The Auto Power Off Mode

    5. Energy Saving Function Setting the Time Before Entering the Auto Power Off Mode • Available values are as follows. The factory default setting is 4 hours. 1 hour, 2 hours, 3 hours, 4 hours, 8 hours, 12 hours, 18 hours, 24 hours Press the «ON LINE»...
  • Page 72: Setting The Time Before Entering The Auto Power Off Mode

    5. Energy Saving Function Setting the Time Before Entering the Auto Power Off Mode • Available values are as follows. The factory default setting is 4 hours. 1 hour, 2 hours, 3 hours, 4 hours, 8 hours, 12 hours, 18 hours, 24 hours Press the «ON LINE»...
  • Page 73: Troubleshooting

    Troubleshooting When an Error Message Appears on the Display Screen (When the ATTENTION Indicator Lights Up/Blinks) Error Messages When Paper Jams Occur Other Issues This chapter provides solutions to the problems you may encounter while operating your machine. Meanings of symbols in error messages are as follows. •...
  • Page 73: Troubleshooting

    Troubleshooting When an Error Message Appears on the Display Screen (When the ATTENTION Indicator Lights Up/Blinks) Error Messages When Paper Jams Occur Other Issues This chapter provides solutions to the problems you may encounter while operating your machine. Meanings of symbols in error messages are as follows. •...
  • Page 74: When An Error Message Appears On The Display Screen

    6. Troubleshooting When an Error Message Appears on the Display Screen (When the ATTENTION Indicator Lights Up/Blinks) Display Screen when the «HELP» button is pressed When a printer problem occurs, an error message appears on the display screen and the «ATTENTION»...
  • Page 74: When An Error Message Appears On The Display Screen

    • If a search keyword is displayed, open the app on your smartphone or visit the "Oki Data website" and enter the keyword under [ENTER FAQ KEYWORD OR PHRASE] in [FAQ] to search the solution.
  • Page 75: Error Messages

    6. Troubleshooting Error Messages Message Error Indicato Cause/Solution code 540, 541, Lights up Something is wrong with the toner sensor of the indicated color Please see the explanation of the message and handle the problem. Toner Sensor Error. 542, 543 or the image drum is not installed correctly.
  • Page 75: Error Messages

    6. Troubleshooting Error Messages Message Error Indicato Cause/Solution code 540, 541, Lights up Something is wrong with the toner sensor of the indicated color Please see the explanation of the message and handle the problem. Toner Sensor Error. 542, 543 or the image drum is not installed correctly.
  • Page 76 6. Troubleshooting Message Error Indicato Cause/Solution Message Error Indicato Cause/Solution code code Lights up An optimum image drum is not installed. There is something wrong in the NFC unit. %COLOR% Non Use a image drum that matches your machine. NFC Unit Error. NFC Functions related to the NFC are not available.
  • Page 76 6. Troubleshooting Message Error Indicato Cause/Solution Message Error Indicato Cause/Solution code code Lights up An optimum image drum is not installed. There is something wrong in the NFC unit. %COLOR% Non Use a image drum that matches your machine. NFC Unit Error. NFC Functions related to the NFC are not available.
  • Page 77 6. Troubleshooting Message Error Indicato Cause/Solution Message Error Indicato Cause/Solution code code Lights up A print job was deleted due to an unauthorized user. Contact Indicates that an error has occurred during analysis of image Print Restricted. Job your administrator for printing. Decode error occurred data input from an external source.
  • Page 77 6. Troubleshooting Message Error Indicato Cause/Solution Message Error Indicato Cause/Solution code code Lights up A print job was deleted due to an unauthorized user. Contact Indicates that an error has occurred during analysis of image Print Restricted. Job your administrator for printing. Decode error occurred data input from an external source.
  • Page 78 6. Troubleshooting Message Error Indicato Cause/Solution Message Error Indicato Cause/Solution code code Summary Account balance Blinks The number of print jobs excesses the limit. Power Off/On Updating messages displayed on the operator panel is is 0. No more print jobs are authorized. Message Data Received OK completed.
  • Page 78 6. Troubleshooting Message Error Indicato Cause/Solution Message Error Indicato Cause/Solution code code Summary Account balance Blinks The number of print jobs excesses the limit. Power Off/On Updating messages displayed on the operator panel is is 0. No more print jobs are authorized. Message Data Received OK completed.
  • Page 79 Check Paper Blinks Paper size error has occurred in the indicated tray. Make sure and performance of the product due to the use of non-OKI Paper Size Error that the size made by paper loaded in the tray matches the Original consumables is with you.
  • Page 79 Check Paper Blinks Paper size error has occurred in the indicated tray. Make sure and performance of the product due to the use of non-OKI Paper Size Error that the size made by paper loaded in the tray matches the Original consumables is with you.
  • Page 80 6. Troubleshooting Message Error Indicato Cause/Solution Message Error Indicato Cause/Solution code code Paper jam occurred Blinks A paper jam has occurred in the paper feed path from the MP Install New Image Drum 564, 565, Blinks The image drum indicated on the screen reaches its lifetime. Paper remained in %NUM% tray.
  • Page 80 6. Troubleshooting Message Error Indicato Cause/Solution Message Error Indicato Cause/Solution code code Paper jam occurred Blinks A paper jam has occurred in the paper feed path from the MP Install New Image Drum 564, 565, Blinks The image drum indicated on the screen reaches its lifetime. Paper remained in %NUM% tray.
  • Page 81 6. Troubleshooting Message Error Indicato Cause/Solution Message Error Indicato Cause/Solution code code Fuser Unit Not Installed Blinks The fuser unit is not properly installed. Remove and reinstall the Power Off/On 131, 132, Blinks The LED head cannot be detected. Please see HELP for details fuser unit.
  • Page 81 6. Troubleshooting Message Error Indicato Cause/Solution Message Error Indicato Cause/Solution code code Fuser Unit Not Installed Blinks The fuser unit is not properly installed. Remove and reinstall the Power Off/On 131, 132, Blinks The LED head cannot be detected. Please see HELP for details fuser unit.
  • Page 82 6. Troubleshooting Message Error Indicato Cause/Solution code Power Off/On Fatal, Blinks A fatal error occurred on the printer. nnn:Fatal Error 002~011, Contact your dealer and tell them the number in the error PC:nnnnnnnn F0C, F0D, message and how the machine works. LR:nnnnnnnn FFE, FFF The error code is displayed within the range 0x001 to 0xfff.
  • Page 82 6. Troubleshooting Message Error Indicato Cause/Solution code Power Off/On Fatal, Blinks A fatal error occurred on the printer. nnn:Fatal Error 002~011, Contact your dealer and tell them the number in the error PC:nnnnnnnn F0C, F0D, message and how the machine works. LR:nnnnnnnn FFE, FFF The error code is displayed within the range 0x001 to 0xfff.
  • Page 83: When Paper Jams Occur

    6. Troubleshooting When Paper Jams Occur Error Code "370", "371", "373" This section describes how to handle when a paper jam occurs. A paper jam has occurred around the duplex unit. Check the error code on the operator panel and see the corresponding section. Take out the duplex unit (1) by pulling it upward while holding the center recess on the back of the machine.
  • Page 83: When Paper Jams Occur

    6. Troubleshooting When Paper Jams Occur Error Code "370", "371", "373" This section describes how to handle when a paper jam occurs. A paper jam has occurred around the duplex unit. Check the error code on the operator panel and see the corresponding section. Take out the duplex unit (1) by pulling it upward while holding the center recess on the back of the machine.
  • Page 84: Error Code "372

    6. Troubleshooting Check for jammed paper in the duplex unit. If jammed paper remains, pull it Error Code "372" out gently. Check the back side of the duplex unit and remove jammed paper gently if it remains. A paper jam has occurred around the front cover. Insert your finger into the recess on the right side of the machine and pull the front cover open lever (1) to open the front cover (2) forward.
  • Page 84: Error Code "372

    6. Troubleshooting Check for jammed paper in the duplex unit. If jammed paper remains, pull it Error Code "372" out gently. Check the back side of the duplex unit and remove jammed paper gently if it remains. A paper jam has occurred around the front cover. Insert your finger into the recess on the right side of the machine and pull the front cover open lever (1) to open the front cover (2) forward.
  • Page 85 6. Troubleshooting Take out the duplex unit (3) by pulling it obliquely upward while holding the Open the upper duplex unit cover (4) and check for jammed paper. If jammed center recess on the back of the machine. paper remains, remove it, and close the cover. Replace the duplex unit (3) to the machine.
  • Page 85 6. Troubleshooting Take out the duplex unit (3) by pulling it obliquely upward while holding the Open the upper duplex unit cover (4) and check for jammed paper. If jammed center recess on the back of the machine. paper remains, remove it, and close the cover. Replace the duplex unit (3) to the machine.
  • Page 86: Error Code "380", "401", "637

    6. Troubleshooting Close the front cover (2). Error Code "380", "401", "637" A paper jam has occurred around the front cover. When the error code 401 is displayed, paper may have automatically ejected. In this case, open and close the front cover to clear the error. Insert your finger into the recess on the right side of the machine and pull the front cover open lever (1) to open the front cover (2) forward.
  • Page 86: Error Code "380", "401", "637

    6. Troubleshooting Close the front cover (2). Error Code "380", "401", "637" A paper jam has occurred around the front cover. When the error code 401 is displayed, paper may have automatically ejected. In this case, open and close the front cover to clear the error. Insert your finger into the recess on the right side of the machine and pull the front cover open lever (1) to open the front cover (2) forward.
  • Page 87: Error Code "381", "638

    6. Troubleshooting Press the open button (3) and open the output tray (4). Error Code "381", "638" A paper jam has occurred near the image drum. Burns may result. Remove the jammed paper by following the procedure below. The fuser unit is extremely hot. Do not touch it. Insert your finger into the recess on the right side of the machine and pull the front cover open lever (1) to open the front cover (2) forward.
  • Page 87: Error Code "381", "638

    6. Troubleshooting Press the open button (3) and open the output tray (4). Error Code "381", "638" A paper jam has occurred near the image drum. Burns may result. Remove the jammed paper by following the procedure below. The fuser unit is extremely hot. Do not touch it. Insert your finger into the recess on the right side of the machine and pull the front cover open lever (1) to open the front cover (2) forward.
  • Page 88 6. Troubleshooting Pull out the jammed paper gently to the rear of the machine (the direction of the arrow) if an edge of jammed paper can be seen. • Use extra care when handling the image drum (the green cylinder), because it is fragile. Pull out the jammed paper gently while lifting the release levers (5) on the fuser unit if Cover the removed image drums with paper so that the image drums are not an edge of jammed paper cannot be seen.
  • Page 88 6. Troubleshooting Pull out the jammed paper gently to the rear of the machine (the direction of the arrow) if an edge of jammed paper can be seen. • Use extra care when handling the image drum (the green cylinder), because it is fragile. Pull out the jammed paper gently while lifting the release levers (5) on the fuser unit if Cover the removed image drums with paper so that the image drums are not an edge of jammed paper cannot be seen.
  • Page 89 6. Troubleshooting • Use extra care when handling the image drum (the green cylinder), because it is fragile. • The front cover cannot be closed if the output tray is not closed securely. Task is complete. Close the output tray (4) by pushing the center of the cover firmly. Close the front cover (2).
  • Page 89 6. Troubleshooting • Use extra care when handling the image drum (the green cylinder), because it is fragile. • The front cover cannot be closed if the output tray is not closed securely. Task is complete. Close the output tray (4) by pushing the center of the cover firmly. Close the front cover (2).
  • Page 90: Error Code "382", "383", "385", "639", "640

    6. Troubleshooting Press the open button (3) and open the output tray (4). Error Code "382", "383", "385", "639", "640" A paper jam has occurred near the fuser unit. Burns may result. Remove the jammed paper by following the procedure below. The fuser unit is extremely hot.
  • Page 90: Error Code "382", "383", "385", "639", "640

    6. Troubleshooting Press the open button (3) and open the output tray (4). Error Code "382", "383", "385", "639", "640" A paper jam has occurred near the fuser unit. Burns may result. Remove the jammed paper by following the procedure below. The fuser unit is extremely hot.
  • Page 91 6. Troubleshooting Remove the jammed paper remaining inside of the unit. • Use extra care when handling the image drum (the green cylinder), because it is fragile. Lift the left lock lever (5) of the fuser unit forward. Cover the removed image drums with paper so that the image drums are not exposed to light.
  • Page 91 6. Troubleshooting Remove the jammed paper remaining inside of the unit. • Use extra care when handling the image drum (the green cylinder), because it is fragile. Lift the left lock lever (5) of the fuser unit forward. Cover the removed image drums with paper so that the image drums are not exposed to light.
  • Page 92 6. Troubleshooting Hold the fuser unit handle (6) and lift the fuser unit out of the machine. If jammed paper remains in the machine, hold the both sides of the paper to remove it gently. Lift the release levers (7) on the fuser unit, and pull out the jammed paper Hold the fuser unit handle (6) and place the fuser unit into the machine.
  • Page 92 6. Troubleshooting Hold the fuser unit handle (6) and lift the fuser unit out of the machine. If jammed paper remains in the machine, hold the both sides of the paper to remove it gently. Lift the release levers (7) on the fuser unit, and pull out the jammed paper Hold the fuser unit handle (6) and place the fuser unit into the machine.
  • Page 93 6. Troubleshooting Push the left lock lever (5) of the fuser unit backward. Close the output tray (4) by pushing the center of the cover firmly. Close the front cover (2). Cannot close the front cover securely if the output tray is not closed. Return all four image drums into the machine carefully.
  • Page 93 6. Troubleshooting Push the left lock lever (5) of the fuser unit backward. Close the output tray (4) by pushing the center of the cover firmly. Close the front cover (2). Cannot close the front cover securely if the output tray is not closed. Return all four image drums into the machine carefully.
  • Page 94: Error Code "390", "637

    6. Troubleshooting Remove the jammed paper gently by pulling the edge of paper. Error Code "390", "637" A paper jam has occurred while feeding paper from a tray. Remove the jammed paper by following the procedure below. If there is any paper on the MP tray, lift the paper set cover (1) and take it out. •...
  • Page 94: Error Code "390", "637

    6. Troubleshooting Remove the jammed paper gently by pulling the edge of paper. Error Code "390", "637" A paper jam has occurred while feeding paper from a tray. Remove the jammed paper by following the procedure below. If there is any paper on the MP tray, lift the paper set cover (1) and take it out. •...
  • Page 95: Error Code "391", "392", "393", "394", "632", "633", "634

    6. Troubleshooting Close the front cover (3). Error Code "391", "392", "393", "394", "632", "633", "634" A paper jam has occurred while feeding paper from a tray. • If paper jams occur frequently, clean the paper feed rollers. For details, refer to "Cleaning". This procedure uses Tray 1 as an example.
  • Page 95: Error Code "391", "392", "393", "394", "632", "633", "634

    6. Troubleshooting Close the front cover (3). Error Code "391", "392", "393", "394", "632", "633", "634" A paper jam has occurred while feeding paper from a tray. • If paper jams occur frequently, clean the paper feed rollers. For details, refer to "Cleaning". This procedure uses Tray 1 as an example.
  • Page 96 6. Troubleshooting Push the paper cassette (1) back into the machine. Close the front cover (3). Task is complete. Open and close the front cover to clear the error. Insert your finger into the recess on the right side of the machine and pull the front cover open lever (2) to open the front cover (3) forward.
  • Page 96 6. Troubleshooting Push the paper cassette (1) back into the machine. Close the front cover (3). Task is complete. Open and close the front cover to clear the error. Insert your finger into the recess on the right side of the machine and pull the front cover open lever (2) to open the front cover (3) forward.
  • Page 97: Other Issues

    6. Troubleshooting Other Issues Unable to Print from a Computer This section explains the issues you may encounter while operating your printer and how to solve them. See the corresponding items for Monitoring Tool, Mobile Print, AirPrint, Google • Check the following explanations, smartphone app and "FAQ" in the web site. Cloud Print, and troubles related to the NFC.
  • Page 97: Other Issues

    This section explains the issues you may encounter while operating your printer and how to solve them. See the corresponding items for Monitoring Tool, Mobile Print, AirPrint, Google • Check the following explanations, smartphone app and "FAQ" in the Oki Data Web site. Cloud Print, and troubles related to the NFC.
  • Page 98 • Check that the correct IP address, subnet mask, and gateway address are set. • If using OKI LPR Utility, check the IP address setting with OKI LPR Utility. All pages are not printed. If you are using the WSD port, change it to the standard TCP/IP port.
  • Page 98 • Check that the correct IP address, subnet mask, and gateway address are set. • If using OKI LPR Utility, check the IP address setting with OKI LPR Utility. All pages are not printed. If you are using the WSD port, change it to the standard TCP/IP port.
  • Page 99 6. Troubleshooting • Network communication is Not stable Wireless LAN is Not available (AP Mode) Cause Solution Reference At Print Network Information and Wireless(AP Mode) Information, check the following explanation while checking the items numbered (1) to (6) in the figure below. RSSI is low.
  • Page 99 6. Troubleshooting • Network communication is Not stable Wireless LAN is Not available (AP Mode) Cause Solution Reference At Print Network Information and Wireless(AP Mode) Information, check the following explanation while checking the items numbered (1) to (6) in the figure below. RSSI is low.
  • Page 100: Unable To Install A Printer Driver Successfully

    6. Troubleshooting USB Connection Problems Unable to Install a Printer Driver Successfully • Common to Windows and Mac Cause Solution Reference • Check the following explanations, smartphone app and "FAQ" in the web site. An unsupported USB cable is used. Use a USB 2.0 cable.
  • Page 100: Unable To Install A Printer Driver Successfully

    Cause Solution Reference • Check the following explanations, smartphone app and "FAQ" in the Oki Data Web site. An unsupported USB cable is used. Use a USB 2.0 cable. USB 3.0 is not • If you cannot solve a problem with the following solutions, contact your dealer.
  • Page 101: Image Quality Issues

    6. Troubleshooting Horizontal Lines and Spots Appear Periodically White Area on Paper is Lightly Stained Image Quality Issues This section describes problems with print results. Click the corresponding symptom and check the remedy. • Check the following explanations, smartphone app and "FAQ" in the web site. •...
  • Page 101: Image Quality Issues

    This section describes problems with print results. Click the corresponding symptom and check the remedy. • Check the following explanations, smartphone app and "FAQ" in the Oki Data Web site. • If you cannot solve a problem with the following solutions, contact your dealer.
  • Page 102: Vertical White Lines Appear

    6. Troubleshooting White Patches Appear Color of the printed image is not what you expect Vertical White Lines Appear Cause Solution Reference The LED head is dirty. Wipe the LED head with a soft tissue Cleaning the LED Head paper. The toner is low.
  • Page 102: Vertical White Lines Appear

    6. Troubleshooting White Patches Appear Color of the printed image is not what you expect Vertical White Lines Appear Cause Solution Reference The LED head is dirty. Wipe the LED head with a soft tissue Cleaning the LED Head paper. The toner is low.
  • Page 103: Printed Images Are Fading Vertically

    6. Troubleshooting Printed Images are Fading Vertically Printed Images are Light Cause Solution Reference Cause Solution Reference The LED head is dirty. Wipe the LED head with a soft tissue The toner is low. If "Toner Low" or "Toner Empty. Cleaning the LED Head Replacing the Toner Cartridge paper.
  • Page 103: Printed Images Are Fading Vertically

    6. Troubleshooting Printed Images are Fading Vertically Printed Images are Light Cause Solution Reference Cause Solution Reference The LED head is dirty. Wipe the LED head with a soft tissue The toner is low. If "Toner Low" or "Toner Empty. Cleaning the LED Head Replacing the Toner Cartridge paper.
  • Page 104: White Spots And Lines Appear

    6. Troubleshooting White Spots and Lines Appear Dew Condensation Appears on Printed Paper Cause Solution Reference The paper is damp. Use paper stored under proper Loading Paper temperature and humidity conditions. Supported Paper The machine is printing when the Use the machine under proper Checking the Placement temperature and humidity conditions temperature and humidity conditions.
  • Page 104: White Spots And Lines Appear

    6. Troubleshooting White Spots and Lines Appear Dew Condensation Appears on Printed Paper Cause Solution Reference The paper is damp. Use paper stored under proper Loading Paper temperature and humidity conditions. Supported Paper The machine is printing when the Use the machine under proper Checking the Placement temperature and humidity conditions temperature and humidity conditions.
  • Page 105: Vertical Lines Appear

    6. Troubleshooting Vertical Lines Appear Horizontal Lines and Spots Appear Periodically Cause Solution Reference Cause Solution Reference The toner is low. If "Toner Low" or "Toner Empty. If lines or spots in a specific color Lightly wipe the image drum with a Replacing the Toner Cartridge Replacing the Image Drum Replace with new Toner Cartridge."...
  • Page 105: Vertical Lines Appear

    6. Troubleshooting Vertical Lines Appear Horizontal Lines and Spots Appear Periodically Cause Solution Reference Cause Solution Reference The toner is low. If "Toner Low" or "Toner Empty. If lines or spots in a specific color Lightly wipe the image drum with a Replacing the Toner Cartridge Replacing the Image Drum Replace with new Toner Cartridge."...
  • Page 106: White Area On Paper Is Lightly Stained

    6. Troubleshooting White Area on Paper is Lightly Stained The Periphery of Characters is Smudged Cause Solution Reference Cause Solution Reference The paper has a static charge. Use paper stored under proper The LED head is dirty. Wipe the LED head with a soft tissue Loading Paper Cleaning the LED Head temperature and humidity conditions.
  • Page 106: White Area On Paper Is Lightly Stained

    6. Troubleshooting White Area on Paper is Lightly Stained The Periphery of Characters is Smudged Cause Solution Reference Cause Solution Reference The paper has a static charge. Use paper stored under proper The LED head is dirty. Wipe the LED head with a soft tissue Loading Paper Cleaning the LED Head temperature and humidity conditions.
  • Page 107: The Entire Paper Area Is Lightly Stained When Printing On Envelopes Or Coated Paper

    6. Troubleshooting The Entire Paper Area is Lightly Stained When Printing on Toner Comes Off When Printed Paper is Rubbed Envelopes or Coated Paper Cause Solution Reference Cause Solution Reference The toner may stick to the whole area This is not a malfunction. The settings of the media type and Press the scroll button Loading Paper...
  • Page 107: The Entire Paper Area Is Lightly Stained When Printing On Envelopes Or Coated Paper

    6. Troubleshooting The Entire Paper Area is Lightly Stained When Printing on Toner Comes Off When Printed Paper is Rubbed Envelopes or Coated Paper Cause Solution Reference Cause Solution Reference The toner may stick to the whole area This is not a malfunction. The settings of the media type and Press the scroll button Loading Paper...
  • Page 108: Uneven Gloss

    6. Troubleshooting Uneven Gloss Black or White Dots Appear Cause Solution Reference Cause Solution Reference The settings of the media type and Press the scroll button The paper is unsuitable. Use recommended paper. Loading Paper Loading Paper weight are incorrect. select [Menus] >...
  • Page 108: Uneven Gloss

    6. Troubleshooting Uneven Gloss Black or White Dots Appear Cause Solution Reference Cause Solution Reference The settings of the media type and Press the scroll button The paper is unsuitable. Use recommended paper. Loading Paper Loading Paper weight are incorrect. select [Menus] >...
  • Page 109: Dirt Is Printed

    6. Troubleshooting Dirt is Printed The Entire Page is Printed Black Cause Solution Reference Cause Solution Reference The paper is damp. Replace the damp paper with new A malfunction may occur in the Contact your dealer. Loading Paper paper. machine. Supported Paper The paper is unsuitable.
  • Page 109: Dirt Is Printed

    6. Troubleshooting Dirt is Printed The Entire Page is Printed Black Cause Solution Reference Cause Solution Reference The paper is damp. Replace the damp paper with new A malfunction may occur in the Contact your dealer. Loading Paper paper. machine. Supported Paper The paper is unsuitable.
  • Page 110: Nothing Is Printed

    6. Troubleshooting Nothing is Printed White Patches Appear Cause Solution Reference Cause Solution Reference Two or more sheets of paper are fed Fan the paper well and load the paper The paper is damp. Replace the damp paper with new Loading Paper Loading Paper at the same time.
  • Page 110: Nothing Is Printed

    6. Troubleshooting Nothing is Printed White Patches Appear Cause Solution Reference Cause Solution Reference Two or more sheets of paper are fed Fan the paper well and load the paper The paper is damp. Replace the damp paper with new Loading Paper Loading Paper at the same time.
  • Page 111: Color Of The Printed Image Is Not What You Expect

    6. Troubleshooting Color of the printed image is not what you expect Feeding Issues Cause Solution Reference The toner is low. If "Toner Low" or "Toner Empty. • Check the following explanations, smartphone app and "FAQ" in the web site. Replacing the Toner Cartridge Replace with new Toner Cartridge."...
  • Page 111: Color Of The Printed Image Is Not What You Expect

    Reference The toner is low. If "Toner Low" or "Toner Empty. • Check the following explanations, smartphone app and "FAQ" in the Oki Data Web site. Replacing the Toner Cartridge Replace with new Toner Cartridge." • If you cannot solve a problem with the following solutions, contact your dealer.
  • Page 112 6. Troubleshooting Symptom Cause Solution Reference Symptom Cause Solution Reference Paper often Paper dust attaches to the Clean the paper feed rollers. The paper Paper is too light or thin. Use heavier paper. Cleaning the jams. paper feed rollers. twists around Or load the paper in the different direction.
  • Page 112 6. Troubleshooting Symptom Cause Solution Reference Symptom Cause Solution Reference Paper often Paper dust attaches to the Clean the paper feed rollers. The paper Paper is too light or thin. Use heavier paper. Cleaning the jams. paper feed rollers. twists around Or load the paper in the different direction.
  • Page 113: Problems On The Machine

    6. Troubleshooting Symptom Cause Solution Reference Problems on the Machine The machine does not start An error is displayed. Check the error code, and Error Messages printing. then follow the on-screen instructions. • Check the following explanations, smartphone app and "FAQ" in the web site. A LAN cable or USB cable Plug in a LAN cable or USB Connecting to a...
  • Page 113: Problems On The Machine

    Error Messages printing. then follow the on-screen instructions. • Check the following explanations, smartphone app and "FAQ" in the Oki Data Web site. A LAN cable or USB cable Plug in a LAN cable or USB Connecting to a is unplugged.
  • Page 114 6. Troubleshooting Symptom Cause Solution Reference Symptom Cause Solution Reference There is an abnormal The machine is inclined. Place the machine on a flat Printing, search printer or The NBT/WINS protocol is Press scroll button sound. surface. settings are not possible in suppressed in the Sleep select [Admin Setup] >...
  • Page 114 6. Troubleshooting Symptom Cause Solution Reference Symptom Cause Solution Reference There is an abnormal The machine is inclined. Place the machine on a flat Printing, search printer or The NBT/WINS protocol is Press scroll button sound. surface. settings are not possible in suppressed in the Sleep select [Admin Setup] >...
  • Page 115 6. Troubleshooting Symptom Cause Solution Reference The machine turns off If the machine is not used Press the scroll button Energy Saving automatically. for a certain period of time to select [Admin Setup] > Function (the factory default is [Power Setup] > [Auto 4 hours), the machine turns Power Off], and then off automatically.
  • Page 115 6. Troubleshooting Symptom Cause Solution Reference The machine turns off If the machine is not used Press the scroll button Energy Saving automatically. for a certain period of time to select [Admin Setup] > Function (the factory default is [Power Setup] > [Auto 4 hours), the machine turns Power Off], and then off automatically.
  • Page 116: Maintenance

    Maintenance Replacing Consumables Replacing Maintenance Units Cleaning Moving This Machine Transporting This Machine Before the printer disposal Deleting a Printer Driver Updating the Software Updating the Firmware This chapter explains how to replace consumables and maintenance units, clean the printer, and move or transport the printer.
  • Page 116: Maintenance

    Maintenance Replacing Consumables Replacing Maintenance Units Cleaning Moving This Machine Transporting This Machine Before the printer disposal Deleting a Printer Driver Updating a Printer Drivers Updating the Firmware This chapter explains how to replace consumables and maintenance units, clean the printer, and move or transport the printer.
  • Page 117: Replacing Consumables

    7. Maintenance Replacing Consumables Cautions When Replacing This section explains how to replace consumable items. Observe the following cautions when replacing. Toner cartridges and image drums are consumables. • Cautions When Replacing Do not throw the toner or toner cartridge into a fire. The toner will scatter, •...
  • Page 117: Replacing Consumables

    7. Maintenance Replacing Consumables Cautions When Replacing This section explains how to replace consumable items. Observe the following cautions when replacing. Toner cartridges and image drums are consumables. • Cautions When Replacing Do not throw the toner or toner cartridge into a fire. The toner will scatter, •...
  • Page 118: Replacing The Toner Cartridge

    • By opening and closing the front cover after the message "Color toner has run out" is displayed, you are able to print. • Charges for services for problems caused by the use of consumables other than OKI genuine consumables are However further printing operations will not be possible after that.
  • Page 118: Replacing The Toner Cartridge

    • By opening and closing the front cover after the message "Color toner has run out" is displayed, you are able to print. • Charges for services for problems caused by the use of consumables other than Oki data genuine consumables are However further printing operations will not be possible after that.
  • Page 119: For K (Black) Toner Cartridge Only

    7. Maintenance Lift the toner cartridge (4) from the right side, and remove it from the machine. For K (black) Toner Cartridge Only Burns may result. • When replacing the C, M, Y toner cartridges, refer to "For C (cyan), M (magenta), Y (yellow) Toner Cartridge".
  • Page 119: For K (Black) Toner Cartridge Only

    7. Maintenance Lift the toner cartridge (4) from the right side, and remove it from the machine. For K (black) Toner Cartridge Only Burns may result. • When replacing the C, M, Y toner cartridges, refer to "For C (cyan), M (magenta), Y (yellow) Toner Cartridge".
  • Page 120 7. Maintenance Remove the tape (5) from the toner cartridge. While pressing the toner cartridge, turn the toner cartridge lock lever (blue) (3) backward until its to aligns on the mark, and lock the toner cartridge to the image drum. You will hear a click when it is locked in place.
  • Page 120 7. Maintenance Remove the tape (5) from the toner cartridge. While pressing the toner cartridge, turn the toner cartridge lock lever (blue) (3) backward until its to aligns on the mark, and lock the toner cartridge to the image drum. You will hear a click when it is locked in place.
  • Page 121: For C (Cyan), M (Magenta), Y (Yellow) Toner Cartridge

    7. Maintenance For C (cyan), M (magenta), Y (yellow) Toner Cartridge • If you have to dispose of used toner cartridges, put them into polyethylene bags or other container, and be sure to follow the regulations or instructions of your local government. •...
  • Page 121: For C (Cyan), M (Magenta), Y (Yellow) Toner Cartridge

    7. Maintenance For C (cyan), M (magenta), Y (yellow) Toner Cartridge • If you have to dispose of used toner cartridges, put them into polyethylene bags or other container, and be sure to follow the regulations or instructions of your local government. •...
  • Page 122 7. Maintenance Press the open button (3) and open the output tray (4). Turn the toner cartridge lock lever (blue) (5) of the toner cartridge toward you until its top align on the mark to detach the toner cartridge from the image drum.
  • Page 122 7. Maintenance Press the open button (3) and open the output tray (4). Turn the toner cartridge lock lever (blue) (5) of the toner cartridge toward you until its top align on the mark to detach the toner cartridge from the image drum.
  • Page 123 7. Maintenance Unpack a new toner cartridge and shake it several times vertically and While pressing the toner cartridge, turn the toner cartridge lock lever (blue) (5) horizontally. backward until its to aligns on the mark, and lock the toner cartridge to the image drum.
  • Page 123 7. Maintenance Unpack a new toner cartridge and shake it several times vertically and While pressing the toner cartridge, turn the toner cartridge lock lever (blue) (5) horizontally. backward until its to aligns on the mark, and lock the toner cartridge to the image drum.
  • Page 124: Replacing The Image Drum

    7. Maintenance Close the front cover (2). Replacing the Image Drum This section describes how to recognize the replacement period of an image drum, and how to replace the image drum. When the "[COLOR] Image Drum Near Life" message appears on the display screen, prepare a replacement image drum.
  • Page 124: Replacing The Image Drum

    7. Maintenance Close the front cover (2). Replacing the Image Drum This section describes how to recognize the replacement period of an image drum, and how to replace the image drum. When the "[COLOR] Image Drum Near Life" message appears on the display screen, prepare a replacement image drum.
  • Page 125: Replacing The Image Drum Only

    • Use OKI genuine consumables to ensure optimum performance of the products. • Charges for services for problems caused by the use of consumables other than OKI genuine consumables are incurred, regardless of the warranty or in the maintenance contract. (Although use of non-genuine consumables does not always result in problems, use extra care when using them.)
  • Page 125: Replacing The Image Drum Only

    • Use Oki Data genuine consumables to ensure optimum performance of the products. • Charges for services for problems caused by the use of consumables other than Oki data genuine consumables are incurred, regardless of the warranty or in the maintenance contract. (Although use of non-genuine consumables does not always result in problems, use extra care when using them.)
  • Page 126 7. Maintenance Lift the toner cartridge (7) from the right side, and remove it from the image drum. • Use extra care when handling the image drum (the green cylinder), because it is fragile. Unpack a new image drum and place it on a flat surface. •...
  • Page 126 7. Maintenance Lift the toner cartridge (7) from the right side, and remove it from the image drum. • Use extra care when handling the image drum (the green cylinder), because it is fragile. Unpack a new image drum and place it on a flat surface. •...
  • Page 127 7. Maintenance cartridge and image drum color label align. Then insert the right side gently into place. • Use extra care when handling the image drum (the green cylinder), because it is fragile. Turn the toner cartridge lock lever (blue) (6) of the toner cartridge backward until its top align on the mark while pressing the toner cartridge to attach Close the output tray (4) by pushing the center of the output tray (4) firmly.
  • Page 127 7. Maintenance cartridge and image drum color label align. Then insert the right side gently into place. • Use extra care when handling the image drum (the green cylinder), because it is fragile. Turn the toner cartridge lock lever (blue) (6) of the toner cartridge backward until its top align on the mark while pressing the toner cartridge to attach Close the output tray (4) by pushing the center of the output tray (4) firmly.
  • Page 128: Replacing The Image Drum And Toner Cartridge At The Same Time

    • Use OKI genuine consumables to ensure optimum performance of the products. • Charges for services for problems caused by the use of consumables other than OKI genuine consumables are incurred, regardless of the warranty or in the maintenance contract. (Although use of non-genuine consumables does not always result in problems, use extra care when using them.)
  • Page 128: Replacing The Image Drum And Toner Cartridge At The Same Time

    • Use Oki Data genuine consumables to ensure optimum performance of the products. • Charges for services for problems caused by the use of consumables other than Oki data genuine consumables are incurred, regardless of the warranty or in the maintenance contract. (Although use of non-genuine consumables does not always result in problems, use extra care when using them.)
  • Page 129 7. Maintenance Press the open button (3) and open the output tray (4). Remove the image drum (5) from the machine and place it on a flat surface. Burns may result. Burns may result. The fuser unit is extremely hot. Do not touch it. Never throw a used image drum or toner cartridge into a fire.
  • Page 129 7. Maintenance Press the open button (3) and open the output tray (4). Remove the image drum (5) from the machine and place it on a flat surface. Burns may result. Burns may result. The fuser unit is extremely hot. Do not touch it. Never throw a used image drum or toner cartridge into a fire.
  • Page 130 7. Maintenance Remove the toner cover. Insert a new toner cartridge (7) by aligning its left side indentation (8) with the protrusion (9) on the image drum so that the toner cartridge and image drum color label align. Then insert the right side gently into place. Unpack a new toner cartridge and shake it several times vertically and horizontally.
  • Page 130 7. Maintenance Remove the toner cover. Insert a new toner cartridge (7) by aligning its left side indentation (8) with the protrusion (9) on the image drum so that the toner cartridge and image drum color label align. Then insert the right side gently into place. Unpack a new toner cartridge and shake it several times vertically and horizontally.
  • Page 131 7. Maintenance • Use extra care when handling the image drum (the green cylinder), because it is fragile. • The front cover cannot be closed if the output tray is not closed securely. Please recycle image drums and toner cartridges. Close the output tray (4) by pushing the center of the output tray (4) firmly.
  • Page 131 7. Maintenance • Use extra care when handling the image drum (the green cylinder), because it is fragile. • The front cover cannot be closed if the output tray is not closed securely. Please recycle image drums and toner cartridges. Close the output tray (4) by pushing the center of the output tray (4) firmly.
  • Page 132: Replacing Maintenance Units

    7. Maintenance Replacing Maintenance Units Replacing the Belt Unit This section explains how to replace maintenance units. When the "Belt Unit Near Life" message appears on the display screen, prepare a replacement belt unit. You can keep printing approximately 2,000 pages until the next A fuser unit and a belt unit are maintenance parts.
  • Page 132: Replacing Maintenance Units

    7. Maintenance Replacing Maintenance Units Replacing the Belt Unit This section explains how to replace maintenance units. When the "Belt Unit Near Life" message appears on the display screen, prepare a replacement belt unit. You can keep printing approximately 2,000 pages until the next A fuser unit and a belt unit are maintenance parts.
  • Page 133 7. Maintenance Insert your finger into the recess on the right side of the machine and pull the front cover open lever (1) to open the front cover (2) forward. • Use extra care when handling the image drum (the green cylinder), because it is fragile. Press the open button (3) and open the output tray (4).
  • Page 133 7. Maintenance Insert your finger into the recess on the right side of the machine and pull the front cover open lever (1) to open the front cover (2) forward. • Use extra care when handling the image drum (the green cylinder), because it is fragile. Press the open button (3) and open the output tray (4).
  • Page 134 7. Maintenance Turn the blue knobs (5) on each side of the belt unit in direction of the arrow to Hold the blue handle of a new belt unit, support the bottom of the belt unit, and unlock. insert the axis of the belt unit into the groove (7) in the printer. Remove the belt unit by holding the blue handle (6).
  • Page 134 7. Maintenance Turn the blue knobs (5) on each side of the belt unit in direction of the arrow to Hold the blue handle of a new belt unit, support the bottom of the belt unit, and unlock. insert the axis of the belt unit into the groove (7) in the printer. Remove the belt unit by holding the blue handle (6).
  • Page 135 7. Maintenance Turn the blue knobs (5) on both sides of the belt unit in the direction of the arrow to lock the belt unit. • Use extra care when handling the image drum (the green cylinder), because it is fragile. Close the output tray (4) by pushing the center of the output tray firmly.
  • Page 135 7. Maintenance Turn the blue knobs (5) on both sides of the belt unit in the direction of the arrow to lock the belt unit. • Use extra care when handling the image drum (the green cylinder), because it is fragile. Close the output tray (4) by pushing the center of the output tray firmly.
  • Page 136: Replacing The Fuser Unit

    7. Maintenance Replacing the Fuser Unit • The front cover cannot be closed if the output tray is not closed securely. When the "Fuser Unit Near Life" message appears on the display screen, prepare a replacement fuser unit. You can keep printing approximately 2,500 pages until the next message appears.
  • Page 136: Replacing The Fuser Unit

    7. Maintenance Replacing the Fuser Unit • The front cover cannot be closed if the output tray is not closed securely. When the "Fuser Unit Near Life" message appears on the display screen, prepare a replacement fuser unit. You can keep printing approximately 2,500 pages until the next message appears.
  • Page 137 7. Maintenance Insert your finger into the recess on the right side of the machine and pull the Pull forward the left locking lever (5) of the fuser unit to unlock. front cover open lever (1) to open the front cover (2) forward. Hold the fuser unit handle (6) and take out the fuser unit from the machine.
  • Page 137 7. Maintenance Insert your finger into the recess on the right side of the machine and pull the Pull forward the left locking lever (5) of the fuser unit to unlock. front cover open lever (1) to open the front cover (2) forward. Hold the fuser unit handle (6) and take out the fuser unit from the machine.
  • Page 138 7. Maintenance Peel off the tape from the new fuser unit, and pass the tape through the handle Hold the handle and place the new fuser unit into the machine. of the fuser unit. Pull the protective sheet in the direction of the arrow to remove. Push back the left locking lever (5) of the fuser unit to lock.
  • Page 138 7. Maintenance Peel off the tape from the new fuser unit, and pass the tape through the handle Hold the handle and place the new fuser unit into the machine. of the fuser unit. Pull the protective sheet in the direction of the arrow to remove. Push back the left locking lever (5) of the fuser unit to lock.
  • Page 139 7. Maintenance Close the output tray (4) by pushing the center of the output tray firmly. Close the front cover (2). • The front cover cannot be closed if the output tray is not closed securely. Please recycle fuser unit. •...
  • Page 139 7. Maintenance Close the output tray (4) by pushing the center of the output tray firmly. Close the front cover (2). • The front cover cannot be closed if the output tray is not closed securely. Please recycle fuser unit. •...
  • Page 140: Cleaning

    7. Maintenance Cleaning Cleaning the Surface of the Machine This section describes how to clean each part of the printer. • Do not use benzine, thinners, or alcohol, because they may damage the plastic parts of the machine. • Do not lubricate the machine with oil. Do not apply oil. •...
  • Page 140: Cleaning

    7. Maintenance Cleaning Cleaning the Surface of the Machine This section describes how to clean each part of the printer. • Do not use benzine, thinners, or alcohol, because they may damage the plastic parts of the machine. • Do not lubricate the machine with oil. Do not apply oil. •...
  • Page 141: Cleaning The Led Head

    7. Maintenance Press the open button (3) and open the output tray (4). Cleaning the LED Head Clean the LED head if vertical white lines appear, images are faded, or the periphery of Burns may result. letters are smudged in the printouts. The fuser unit is extremely hot.
  • Page 141: Cleaning The Led Head

    7. Maintenance Press the open button (3) and open the output tray (4). Cleaning the LED Head Clean the LED head if vertical white lines appear, images are faded, or the periphery of Burns may result. letters are smudged in the printouts. The fuser unit is extremely hot.
  • Page 142: Cleaning The Light-Shielding Film

    7. Maintenance Close the output tray by pushing the center of the output tray firmly. Cleaning the Light-shielding Film If the light-shielding film of the image drum becomes dirty, wipe the film by following the procedures below. Insert your finger into the recess on the right side of the machine and pull the front cover open lever (1) to open the front cover (2) forward.
  • Page 142: Cleaning The Light-Shielding Film

    7. Maintenance Close the output tray by pushing the center of the output tray firmly. Cleaning the Light-shielding Film If the light-shielding film of the image drum becomes dirty, wipe the film by following the procedures below. Insert your finger into the recess on the right side of the machine and pull the front cover open lever (1) to open the front cover (2) forward.
  • Page 143 7. Maintenance Press the open button (3) and open the output tray (4). Close the output tray by pushing the center of the output tray firmly. Burns may result. The fuser unit is extremely hot. Do not touch it. Close the front cover (2). •...
  • Page 143 7. Maintenance Press the open button (3) and open the output tray (4). Close the output tray by pushing the center of the output tray firmly. Burns may result. The fuser unit is extremely hot. Do not touch it. Close the front cover (2). •...
  • Page 144: Cleaning The Paper Feed Rollers (Tray 1/Tray 2/Tray 3/Tray 4/Tray 5)

    7. Maintenance Wipe the paper feed roller (3) on the paper cassette with a wet cloth that has Cleaning the Paper Feed Rollers (Tray 1/Tray 2/Tray 3/Tray 4/ been wrung out well. Tray 5) Clean the paper feed roller in the paper tray and the rollers inside the machine. An example of Tray 1 is covered in the following procedure, and the same procedure applies to Tray 2/3/4/5.
  • Page 144: Cleaning The Paper Feed Rollers (Tray 1/Tray 2/Tray 3/Tray 4/Tray 5)

    7. Maintenance Wipe the paper feed roller (3) on the paper cassette with a wet cloth that has Cleaning the Paper Feed Rollers (Tray 1/Tray 2/Tray 3/Tray 4/ been wrung out well. Tray 5) Clean the paper feed roller in the paper tray and the rollers inside the machine. An example of Tray 1 is covered in the following procedure, and the same procedure applies to Tray 2/3/4/5.
  • Page 145: Cleaning The Paper Feed Rollers (Mp Tray)

    7. Maintenance Open the paper set cover (5) until it touches to the machine body. Cleaning the Paper Feed Rollers (MP Tray) If paper jams occur frequently, clean the paper feed rollers. Open the MP tray (2) forward by inserting your fingers into the front recesses (1).
  • Page 145: Cleaning The Paper Feed Rollers (Mp Tray)

    7. Maintenance Open the paper set cover (5) until it touches to the machine body. Cleaning the Paper Feed Rollers (MP Tray) If paper jams occur frequently, clean the paper feed rollers. Open the MP tray (2) forward by inserting your fingers into the front recesses (1).
  • Page 146 7. Maintenance Open the separation roller cover (6) forward while pressing the center part of Lower the paper set cover (5). the MP tray. While pressing the right arm (3) on the MP tray (2) inward, slightly lift the MP tray (2) and hook the tab (4).
  • Page 146 7. Maintenance Open the separation roller cover (6) forward while pressing the center part of Lower the paper set cover (5). the MP tray. While pressing the right arm (3) on the MP tray (2) inward, slightly lift the MP tray (2) and hook the tab (4).
  • Page 147: Cleaning The Resist Roller

    7. Maintenance Close the MP tray. Cleaning the Resist Roller If the MP tray cannot be closed, press the paper setting part of the MP tray downward to put the paper set cover back in place. Clean the resist rollers in the following steps when they are dirty. Open the front cover.
  • Page 147: Cleaning The Resist Roller

    7. Maintenance Close the MP tray. Cleaning the Resist Roller If the MP tray cannot be closed, press the paper setting part of the MP tray downward to put the paper set cover back in place. Clean the resist rollers in the following steps when they are dirty. Open the front cover.
  • Page 148: Moving This Machine

    7. Maintenance Moving This Machine Injury may result. Lift this machine by 2 persons, because it weighs approximately 40 kg. Turn off the machine. Unplug all the cables. Power cord • LAN or USB cable • Remove any paper from the paper cassettes. Lift up this machine, and then move it to a new location.
  • Page 148: Moving This Machine

    7. Maintenance Moving This Machine Injury may result. Lift this machine by 2 persons, because it weighs approximately 40 kg. Turn off the machine. Unplug all the cables. Power cord • LAN or USB cable • Remove any paper from the paper cassettes. Lift up this machine, and then move it to a new location.
  • Page 149: Transporting This Machine

    7. Maintenance Transporting This Machine Insert your finger into the recess on the right side of the machine and pull the front cover open lever (1) to open the front cover (2) forward. Injury may result. Lift this machine by 2 persons, because it weighs approximately 40 kg. Burns may result.
  • Page 149: Transporting This Machine

    7. Maintenance Transporting This Machine Insert your finger into the recess on the right side of the machine and pull the front cover open lever (1) to open the front cover (2) forward. Injury may result. Lift this machine by 2 persons, because it weighs approximately 40 kg. Burns may result.
  • Page 150 7. Maintenance Hold the toner cartridge with both hands and pull it out along with the image Put the 4 image drums/toner cartridges into the machine. drum. Pull out all 4 colors of toner cartridge and image drums, and set it on a flat surface covered with sheets of newspaper, etc.
  • Page 150 7. Maintenance Hold the toner cartridge with both hands and pull it out along with the image Put the 4 image drums/toner cartridges into the machine. drum. Pull out all 4 colors of toner cartridge and image drums, and set it on a flat surface covered with sheets of newspaper, etc.
  • Page 151 7. Maintenance • The front cover cannot be closed securely if the output tray is not closed. • Pack the printer unit and optional additional tray units separately and transport them. If optional additional tray units are installed, detach the parts connecting the machine and the additional tray units.
  • Page 151 7. Maintenance • The front cover cannot be closed securely if the output tray is not closed. • Pack the printer unit and optional additional tray units separately and transport them. If optional additional tray units are installed, detach the parts connecting the machine and the additional tray units.
  • Page 152: Before The Printer Disposal

    7. Maintenance Before the printer disposal We highly recommend you to erase registered personal information and saved data in the machine before you relinquish the machine. The following information is saved in the machine. Admin Password Values set to menu items Private print data Various histories Access control, user management data (local users, external user cache [LDAP,...
  • Page 152: Before The Printer Disposal

    7. Maintenance Before the printer disposal We highly recommend you to erase registered personal information and saved data in the machine before you relinquish the machine. The following information is saved in the machine. Admin Password Values set to menu items Private print data Various histories Access control, user management data (local users, external user cache [LDAP,...
  • Page 153: Deleting A Printer Driver

    • When a message is displayed to inform you of the device in use, restart a computer, and then repeat steps 1 to 2. Double-click [OKI] > [Drivers] > [PS] > [Uninstaller]. Select an icon in [Printers], and then click [Print server properties] on the top Check the model to remove displayed on the dialog, and then click [OK].
  • Page 153: Deleting A Printer Driver

    • When a message is displayed to inform you of the device in use, restart a computer, and then repeat steps 1 to 2. Double-click [OKI] > [Drivers] > [PS] > [Uninstaller]. Select an icon in [Printers], and then click [Print server properties] on the top Check the model to remove displayed on the dialog, and then click [OK].
  • Page 154: Updating A Printer Drivers

    7. Maintenance Updating the Software Read the license agreement, and then click [Accept]. Update the printer software to the latest version. A computer connected to the Internet is required. For Windows users, use Monitoring Tool. For Mac OS, visit the web site. •...
  • Page 154: Updating A Printer Drivers

    Select a language, and then click [OK]. Read the license agreement, and then click [Agree]. • If [OKI C844 ***] is not displayed for [Kind] correctly, click [-], delete the machine from [Printers], and then newly perform steps 6 to 8.
  • Page 155: Updating The Firmware

    7. Maintenance When [The latest software] is displayed in the [Status] field of the installed software, the software update is complete. Quit [Monitoring Tool]. - 155 -...
  • Page 155: Updating The Firmware

    Update the printer firmware (device control program) to the latest version. A computer connected to the Internet is required. For Windows users, use Monitoring Tool. For Mac OS, visit the Oki Data website. For Windows • The flow of updating firmware Enter the administrator password of the printer on the [Administrator password authentication] screen, click [OK].
  • Page 156 If you select [Recommended Install] when installing the printer driver, Monitoring Tool is automatically installed. Register the printer to [Monitoring Tool]. Only C824, and C844 can be registered. Now the firmware is ready to update. Make sure that the checked printer is displayed on the [Monitoring Tool] When a printer with updatable firmware is detected, [Monitoring Tool] is displayed on the screen, and finish [Monitoring Tool].
  • Page 156 Enter the administrator password of the printer on the [Administrator password authentication] screen, click [OK]. The latest firmware is downloaded from the Oki Data website and the firmware of the printer is updated. • Please do not turn the power of the printer off while the firmware is being updated.
  • Page 157: Appendix

    7. Maintenance If there are printers with updatable firmware, [Update recommended] is displayed in the [Update] field. Mark the checkbox of the device, and click [Update firmware]. Enter the administrator password of the printer on the [Administrator password authentication] screen, click [OK]. The latest firmware is downloaded from the web site and the firmware of the printer is updated.
  • Page 157: Appendix

    Appendix How to open printer folder Menu List of the Operator Panel Options Specifications...
  • Page 158: How To Open Printer Folder

    Appendix How to open printer folder Menu List of the Operator Panel Options Specifications...
  • Page 158: How To Open Printer Folder

    8. Appendix How to open printer folder This section describes how to open the printer driver icon folder in each version of Windows. • For Windows 10 (Version 1703 and later) Click [Start] and display the application list. Select [Windows System] > [Control Panel] > [View devices and printers]. •...
  • Page 159: Menu List Of The Operator Panel

    8. Appendix Menu List of the Operator Panel Numbers following the Fn in the menu items indicate the function numbers. menu_tree_en[650KB] Adobe Reader must be installed on your computer to view the manual in PDF format. - 159 -...
  • Page 159: Menu List Of The Operator Panel

    8. Appendix How to open printer folder This section describes how to open the printer driver icon folder in each version of Windows. • For Windows 10 (Version 1703 and later)/ Windows Server 2019 Click [Start] and display the application list. Select [Windows System] >...
  • Page 160: Options

    • After installing options, set the option settings with a printer driver. Refer to “When Adding Options”. Model Number:N35320A • Installing the Duplex Unit (C824n, C834nw Only) • Installing the Wireless LAN module (C824, ES8434 Only) • Installing the Caster Base • Installing the Additional Tray Unit(s) • When Adding Options •...
  • Page 160: Options

    8. Appendix Menu List of the Operator Panel Numbers following the Fn in the menu items indicate the function numbers. menu_tree_en[650KB] Adobe Reader must be installed on your computer to view the manual in PDF format. - 160 -...
  • Page 161: Installing The Duplex Unit (C824N, C834Nw Only)

    8. Appendix Remove blind cover of the printer back. Installing the Duplex Unit (C824n, C834nw Only) The duplex unit adds the function of two-sided printing, using less paper and making large documents easier to handle. It also enables booklet printing, which uses even less paper and makes large documents even easier to handle.
  • Page 161: Installing The Duplex Unit (C824N, C834Nw Only)

    • After installing options, set the option settings with a printer driver. Refer to “When Adding Options”. Model Number:N35320A • Installing the Duplex Unit (C824n, C834nw Only) • Installing the Wireless LAN module (C824, ES8434 Only) • Installing the Caster Base • Installing the Additional Tray Unit(s) • When Adding Options •...
  • Page 162: Installing The Wireless Lan Module (C824, Es8434 Only)

    8. Appendix Print "Menu map". Installing the Wireless LAN module (C824, ES8434 Only) If "Duplex unit" is displayed, the duplex unit is properly attached. Install the wireless LAN module when you want to use a wireless connection. Set the wireless LAN module to [Enable] after installing.
  • Page 162: Installing The Wireless Lan Module (C824, Es8434 Only)

    8. Appendix Remove blind cover of the printer back. Installing the Duplex Unit (C824n, C834nw Only) The duplex unit adds the function of two-sided printing, using less paper and making large documents easier to handle. It also enables booklet printing, which uses even less paper and makes large documents even easier to handle.
  • Page 163 8. Appendix Install the Wireless LAN module to the printer. Press the scroll button , select [Wireless Module], and then press the «ENTER» button. Press the scroll button , select [Enable], and then press the «ENTER» button. Close the Wireless LAN module cover. Press «Online»...
  • Page 163 8. Appendix Print "Menu map". Installing the Wireless LAN module (C824, ES8434 Only) If "Duplex unit" is displayed, the duplex unit is properly attached. Install the wireless LAN module when you want to use a wireless connection. Set the wireless LAN module to [Enable] after installing.
  • Page 164: Installing The Caster Base

    8. Appendix Place the printer unit or the additional tray unit on the base so that the back of Installing the Caster Base the printer unit or the additional tray unit aligns to the protrusion (1) on the back of the caster base. Caster Base is a base with casters for moving the printer.
  • Page 164: Installing The Caster Base

    8. Appendix Install the Wireless LAN module to the printer. Press the scroll button , select [Wireless Module], and then press the «ENTER» button. Press the scroll button , select [Enable], and then press the «ENTER» button. Close the Wireless LAN module cover. Press «Online»...
  • Page 165 8. Appendix Connect the printer unit and the caster base or the additional tray unit and the aligned with the back of the additional tray unit that is already connected to the caster base. caster base. The figure shows an example of the additional tray unit and the caster base connected. Join the additional tray units together.
  • Page 165 8. Appendix Place the printer unit or the additional tray unit on the base so that the back of Installing the Caster Base the printer unit or the additional tray unit aligns to the protrusion (1) on the back of the caster base. Caster Base is a base with casters for moving the printer.
  • Page 166 8. Appendix When two or more additional tray units have been attached, gently place the When attaching the additional tray unit, connect the printer unit and the printer unit on top so that the back of the additional tray unit is aligned with the additional tray unit.
  • Page 166 8. Appendix Connect the printer unit and the caster base or the additional tray unit and the aligned with the back of the additional tray unit that is already connected to the caster base. caster base. The figure shows an example of the additional tray unit and the caster base connected. Join the additional tray units together.
  • Page 167 8. Appendix How to Use the Tip-over You can find two tip-over protection tools on the left and right sides of the caster base, and • When performing actions such as transporting this machine, replacing consumable and maintenance parts, or setting paper onto the tray, please observe the following precautions to prevent the machine from tipping over.
  • Page 167 8. Appendix When two or more additional tray units have been attached, gently place the When attaching the additional tray unit, connect the printer unit and the printer unit on top so that the back of the additional tray unit is aligned with the additional tray unit.
  • Page 168: Installing The Additional Tray Unit(S)

    8. Appendix Place the additional tray unit on the base so that the back of the additional tray Installing the Additional Tray Unit(s) unit aligns to the protrusion (1) on the back of the caster base. If you want to load more paper, install additional tray units. You must set the printer driver after installing.
  • Page 168: Installing The Additional Tray Unit(S)

    8. Appendix How to Use the Tip-over You can find two tip-over protection tools on the left and right sides of the caster base, and • When performing actions such as transporting this machine, replacing consumable and maintenance parts, or setting paper onto the tray, please observe the following precautions to prevent the machine from tipping over.
  • Page 169 8. Appendix Align the back of the bottom-layer additional tray unit with the protrusion on the Connect the additional tray units. back of the additional tray to be mounted, and gently pile them up. - 169 -...
  • Page 169 8. Appendix Place the additional tray unit on the base so that the back of the additional tray Installing the Additional Tray Unit(s) unit aligns to the protrusion (1) on the back of the caster base. If you want to load more paper, install additional tray units. You must set the printer driver after installing.
  • Page 170 8. Appendix Gently place the printer unit on top so that the rear side of the additional tray Join the additional tray unit to the printer unit. unit is aligned with the back of the printer unit. Lock the casters. When three or more additional tray units have been attached, pull out the tip- over protection tools before using the machine.
  • Page 170 8. Appendix Align the back of the bottom-layer additional tray unit with the protrusion on the Connect the additional tray units. back of the additional tray to be mounted, and gently pile them up. - 170 -...
  • Page 171 8. Appendix Gently place the printer unit on top so that the rear side of the additional tray Join the additional tray unit to the printer unit. unit is aligned with the back of the printer unit. Lock the casters. When three or more additional tray units have been attached, pull out the tip- over protection tools before using the machine.
  • Page 171 8. Appendix How to Use the Tip-over You can find two tip-over protection tools on the left and right sides of the caster base, and • When performing actions such as transporting this machine, replacing consumable and maintenance parts, or setting paper onto the tray, please observe the following precautions to prevent the machine from tipping over.
  • Page 172: When Adding Options

    8. Appendix How to Use the Tip-over You can find two tip-over protection tools on the left and right sides of the caster base, and • When performing actions such as transporting this machine, replacing consumable and maintenance parts, or setting paper onto the tray, please observe the following precautions to prevent the machine from tipping over.
  • Page 172: When Adding Options

    Open the "Printer folder". Check that [Tray Count] is selected, and press «ENTER». Check that the additional tray units that were installed are displayed on the Right-click [OKI C844 PCL], and then select [Printer properties]. operator panel. Select the [Device Options] tab.
  • Page 173 Open the "Printer folder". Check that [Tray Count] is selected, and press «ENTER». Check that the additional tray units that were installed are displayed on the Right-click [OKI C844 PCL], and then select [Printer properties]. operator panel. Select the [Device Options] tab.
  • Page 173 Select [System Preferences] from the Apple menu. Open the "Printer folder". Click [Printers & Scanners]. Right-click [OKI C844 PS], and then select [Printer properties]. Select the machine, and then click [Options & Supplies]. Select the [Device Settings] tab. Select the [Options] tab.
  • Page 174 Select [System Preferences] from the Apple menu. Open the "Printer folder". Click [Printers & Scanners]. Right-click [OKI C844 PS], and then select [Printer properties]. Select the machine, and then click [Options & Supplies]. Select the [Device Settings] tab. Select the [Options] tab.
  • Page 174 8. Appendix Select the total number of trays for [Available Tray], and then click [OK]. - 174 -...
  • Page 175: Specifications

    8. Appendix Select the total number of trays for [Available Tray], and then click [OK]. - 175 -...
  • Page 175: Specifications

    Idle Temperature : 0 - 43°C, Humidity : 10 - 90% RH Interface USB 2.0, Ethernet 10BASE-T/100BASE-TX/1000BASE-T, Host USB IEEE802.11 b/g/n/a Wireless LAN (C824/ES8434: Option) Display Mono Graphics LCD (128 x 64 dots) Supported OS Windows 10/Windows Server 2016/Windows 8.1/Windows Server 2012...
  • Page 176: Printing Specifications

    Idle Temperature : 0 - 43°C, Humidity : 10 - 90% RH Interface USB 2.0, Ethernet 10BASE-T/100BASE-TX/1000BASE-T, Host USB IEEE802.11 b/g/n/a Wireless LAN (C824/ES8434: Option) Display Mono Graphics LCD (128 x 64 dots) Supported OS Windows 10/ Windows 8.1/ Windows 8/ Windows 7...
  • Page 176: Printing Specifications

    8. Appendix Item C824 C834/ES8434 C844 Printing Specifications Media type Plain paper (64 g/m - 256 g/m ), Envelopes, Label Feeding method Automatic feeding from Tray 1, MP tray and Additional tray unit (optional) Item C824 C834/ES8434 C844 Manual feeding from MP tray...
  • Page 177: Network Specifications

    8. Appendix Item C824 C834/ES8434 C844 Printing Specifications Media type Plain paper (64 g/m - 256 g/m ), Envelopes, Label Feeding method Automatic feeding from Tray 1, MP tray and Additional tray unit (optional) Item C824 C834/ES8434 C844 Manual feeding from MP tray...
  • Page 177: Network Specifications

    DDNS, UPnP, WINS, Bonjour, SNTP, LLTD, Web Services Discovery (WSD), SSL/TLS, IPSec, LDAPv3, Kerberos, IEEE802.1X, AirPrint* Google Cloud Print Regulatory wireless LAN statements *1 C824/ES8434: Option - FCC Statement *2 C834/C844/ES8434 only - IC Statement - Europe-CE Declaration of conformity.
  • Page 178: Printer Dimensions

    DDNS, UPnP, WINS, Bonjour, SNTP, LLTD, Web Services Discovery (WSD), SSL/TLS, IPSec, LDAPv3, Kerberos, IEEE802.1X, AirPrint* Google Cloud Print Regulatory wireless LAN statements *1 C824/ES8434: Option - FCC Statement *2 C834/C844/ES8434 only - IC Statement - Europe-CE Declaration of conformity.
  • Page 178: Printer Dimensions

    8. Appendix This device complies with Part 15 of FCC Rules and Industry Canada licence-exempt RSS Printer Dimensions standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference •...
  • Page 179 8. Appendix This device complies with Part 15 of FCC Rules and Industry Canada licence-exempt RSS Printer Dimensions standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference •...
  • Page 179 8. Appendix • When options are attached - 179 -...
  • Page 180 8. Appendix • When options are attached - 180 -...
  • Page 180 Menu Map Functions Print From USB Memor Select Print File Print Setup Paper Feed Copies Duplex Binding Color Mode Print Shared Print Private Print Configuration Tray Count MPTray Tray1 Tray2 Tray3 Tray4 Tray5 Paper Feed Roller Counter MPTray Tray1 Tray2 Tray3 Tray4 Tray5...
  • Page 181 Menu Map Functions Print From USB Memor Select Print File Print Setup Paper Feed Copies Duplex Binding Color Mode Print Shared Print Private Print Configuration Tray Count MPTray Tray1 Tray2 Tray3 Tray4 Tray5 Paper Feed Roller Counter MPTray Tray1 Tray2 Tray3 Tray4 Tray5...
  • Page 181 Print Information Configuration Fn100 Network Fn101 File List PS Font List PCL Font List IBM PPR Font List EPSON FX Font List Usage Report Fn102 Supplies Report Error Log Fn103 Color Profile List Job Log CMYK TEST 1 Menus Tray Configuration MPTray Config Paper Size Fn90...
  • Page 182 Print Information Configuration Fn100 Network Fn101 File List PS Font List PCL Font List IBM PPR Font List EPSON FX Font List Usage Report Fn102 Supplies Report Error Log Fn103 Color Profile List Job Log CMYK TEST 1 Menus Tray Configuration MPTray Config Paper Size Fn90...
  • Page 182 Tray2 Fn222 X Adjust Y Adjust Duplex X Duplex Y Tray3 Fn223 X Adjust Y Adjust Duplex X Duplex Y Tray4 Fn224 X Adjust Y Adjust Duplex X Duplex Y Tray5 Fn225 X Adjust Y Adjust Duplex X Duplex Y Paper Black Setting Fn230 Paper Color Setting...
  • Page 183 Tray2 Fn222 X Adjust Y Adjust Duplex X Duplex Y Tray3 Fn223 X Adjust Y Adjust Duplex X Duplex Y Tray4 Fn224 X Adjust Y Adjust Duplex X Duplex Y Tray5 Fn225 X Adjust Y Adjust Duplex X Duplex Y Paper Black Setting Fn230 Paper Color Setting...
  • Page 183 PCL Setup Font Source Font Number Font Pitch Font Height Symbol Set A4 Print Width White Page Skip CR Function LF Function Print Margin True Black Pen Width Adjust Tray ID# MP Tray Tray1 Tray2 Tray3 Tray4 Tray5 SIDM Setup SIDM Manual ID# SIDM Manual2 ID# SIDM MP Tray ID#...
  • Page 184 PCL Setup Font Source Font Number Font Pitch Font Height Symbol Set A4 Print Width White Page Skip CR Function LF Function Print Margin True Black Pen Width Adjust Tray ID# MP Tray Tray1 Tray2 Tray3 Tray4 Tray5 SIDM Setup SIDM Manual ID# SIDM Manual2 ID# SIDM MP Tray ID#...
  • Page 184 Time Setup Date Format Time Zone Daylight Saving Setting method SNTP Server (Primary) SNTP Server (Secondary) Time Setting Power Setup Auto Power Off Peak Power Control Tray Setup Unit of Measurement Default Paper Size Others Setup Paper Feed Roller Counter Clear MP Tray Clear Tray1 Clear Tray2 Clear...
  • Page 185 Time Setup Date Format Time Zone Daylight Saving Setting method SNTP Server (Primary) SNTP Server (Secondary) Time Setting Power Setup Auto Power Off Peak Power Control Tray Setup Unit of Measurement Default Paper Size Others Setup Paper Feed Roller Counter Clear MP Tray Clear Tray1 Clear Tray2 Clear...
  • Page 185 Google Cloud Print Print Manually Delete Registered Information Register to Google Cloud Print Google Cloud Print Settings Using Cloud Service DNS Server (Primary) DNS Server (Secondary) Proxy Proxy Server Proxy Server Port No. Proxy User ID Proxy Password Wireless(Infrastructure Wireless(Infrastructure) ) Setting Network Setting IP Address Set...
  • Page 186 Google Cloud Print Print Manually Delete Registered Information Register to Google Cloud Print Google Cloud Print Settings Using Cloud Service DNS Server (Primary) DNS Server (Secondary) Proxy Proxy Server Proxy Server Port No. Proxy User ID Proxy Password Wireless(Infrastructure Wireless(Infrastructure) ) Setting Network Setting IP Address Set...
  • Page 186 Suomi www.oki.com/fi Colombia www.oki.com/la/ Nederland www.oki.com/nl Other countries www.oki.com/printing/ België/Belgique www.oki.com/be Österreich www.oki.com/at Schweiz/Suisse/Svizzera www.oki.com/ch Polska www.oki.com/pl Česká www.oki.com/cz Slovenská www.oki.com/sk Magyarország www.oki.com/hu Россия www.oki.com/ru Україна www.oki.com/ua Türkiye'ye www.oki.com/tr Serbia www.oki.com/rs Croatia www.oki.com/hr Greece www.oki.com/gr Romania www.oki.com/ro OKI Europe www.oki.com/eu...
  • Page 187 Suomi www.oki.com/fi Colombia www.oki.com/la/ Nederland www.oki.com/nl Other countries www.oki.com/printing/ België/Belgique www.oki.com/be Österreich www.oki.com/at Schweiz/Suisse/Svizzera www.oki.com/ch Polska www.oki.com/pl Česká www.oki.com/cz Slovenská www.oki.com/sk Magyarország www.oki.com/hu Россия www.oki.com/ru Україна www.oki.com/ua Türkiye'ye www.oki.com/tr Serbia www.oki.com/rs Croatia www.oki.com/hr Greece www.oki.com/gr Romania www.oki.com/ro OKI Europe www.oki.com/eu...
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