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Dell PowerEdge FC830 Owner's Manual
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Dell PowerEdge FC830 Owner's Manual

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Dell PowerEdge FC830
Owner's Manual
Regulatory Model: E03B
Regulatory Type: E03B001
September 2020
Rev. A03

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Summary of Contents for Dell PowerEdge FC830

  • Page 1 Dell PowerEdge FC830 Owner's Manual Regulatory Model: E03B Regulatory Type: E03B001 September 2020 Rev. A03...
  • Page 2 © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be...
  • Page 3 Dell PowerEdge FC830 system overview The Dell PowerEdge FC830 system is a full-height sled that is configured for the PowerEdge FX2/FX2s enclosure. The Dell PowerEdge FC830 system supports up to: ● Four Intel Xeon E5-4600 v4 or v3 processors ● 48 DIMMs ●...
  • Page 4 Figure 1. Supported configurations for the Dell PowerEdge FC830 system Dell PowerEdge FC830 system overview...
  • Page 5 Used to slide the sled out of the enclosure. Status indicator Indicates the status of the system. Sled power-on indicator, The power-on indicator glows when the sled is power button turned on. The power button controls the power supply output to the system. Dell PowerEdge FC830 system overview...
  • Page 6 The USB device is displayed in the Boot Order Setup screen only if it is attached to the system before you run the System Setup. You can also select the boot device by pressing F11 during system start-up and selecting a boot device for the current boot sequence. Dell PowerEdge FC830 system overview...
  • Page 7 Flashes green for three seconds, amber for three Rebuild aborted seconds, and turns off after six seconds iDRAC Direct LED indicator codes NOTE: The iDRAC Direct LED indicator does not turn on when the USB port is used in the USB mode. Dell PowerEdge FC830 system overview...
  • Page 8 Alternatively, the information may be on a sticker on the chassis of the system. This information is used by Dell to route support calls to the appropriate personnel.
  • Page 9 Methods to download firmware and drivers section in this document. Managing your system For information about systems management Dell.com/openmanagemanuals software offered by Dell, see the Dell OpenManage Systems Management Overview Guide. For information about setting up, using, Dell.com/openmanagemanuals and troubleshooting OpenManage, see the Dell OpenManage Server Administrator User’s...
  • Page 10 Understanding event and For information about checking the event Dell.com/openmanagemanuals > OpenManage error messages and error messages generated by the system software firmware and agents that monitor system components, see the Dell Event and Error Messages Reference Guide. Documentation resources...
  • Page 11 System battery specification The PowerEdge FC830 system supports CR 2032 3.0-V lithium coin cell system battery. Memory specifications The PowerEdge FC830 system supports DDR4 registered DIMMs and LV-DDR4 DIMMs at 2400 MT/s, 2133 MT/s, and 1866 MT/s. Table 8. Memory specifications...
  • Page 12 (RDIMMs) ● 32 GB or 64 GB quad rank (LRDIMMs) RAID controller specifications The PowerEdge FC830 system supports PERC H330, PERC H730, and PERC H730P controllers. Drive specifications Hard drives The PowerEdge FC830 system supports: ● Up to eight 2.5-inch SAS/SATA/PCIe SSDs or SAS/SATA hard drives ●...
  • Page 13 The PowerEdge FC830 system supports two PCIe x16 Gen 3 slots mezzanine cards. Video specifications The PowerEdge FC830 system supports Matrox G200 VGA controller integrated with iDRAC and 2 GB video memory is shared with iDRAC application memory. Environmental specifications NOTE: For additional information about environmental measurements for specific system configurations, see Dell.com/...
  • Page 14 Table 14. Operating temperature de-rating specification Operating temperature de-rating Specifications Up to 35°C (95°F) Maximum temperature is reduced by 1°C/300 m (1°F/547 ft), above 950 m (3,117 ft). 35 °C to 40 °C (95 °F to 104 °F) Maximum temperature is reduced by 1°C/175 m (1°F/319 ft), above 950 m (3,117 ft).
  • Page 15 Table 17. Expanded operating temperature specifications Expanded operating temperature Specifications Continuous operation 5°C to 40°C at 5% to 85% RH with 29°C dew point. NOTE: Outside the standard operating temperature (10°C to 35°C), the system can operate continuously in temperatures as low as 5°C and as high as 40°C. For temperatures between 35°C and 40°C, de-rate maximum allowable temperature by 1°C per 175 m (1°F per 319 ft.) above 950 m (3,1171 ft.).
  • Page 16 17 iDRAC configuration The Integrated Dell Remote Access Controller (iDRAC) is designed to make system administrators more productive and improve the overall availability of Dell systems. iDRAC alerts administrators to system issues, helps them perform remote system management, and reduces the need for physical access to the system.
  • Page 17 The default user name and password are root and calvin. You can also log in by using Single Sign-On or Smart Card. NOTE: You must have iDRAC credentials to log in to iDRAC. For more information about logging in to iDRAC and iDRAC licenses, see the Integrated Dell Remote Access Controller User's Guide at Dell.com/idracmanuals. Options to install the operating system...
  • Page 18 Using Dell OpenManage Deployment Toolkit (DTK) Dell.com/openmanagemanuals Downloading the drivers and firmware Dell recommends that you download and install the latest BIOS, drivers, and systems management firmware on your system. Prerequisites Ensure that you clear the web browser cache before downloading the drivers and firmware.
  • Page 19 Options to manage the pre-operating system applications Your system has the following options to manage the pre-operating system applications: ● System Setup ● Boot Manager ● Dell Lifecycle Controller ● Preboot Execution Environment (PXE) Related concepts System Setup on page 19...
  • Page 20 The iDRAC settings utility is an interface to set up and configure the iDRAC parameters by using UEFI (Unified Extensible Firmware Interface). You can enable or disable various iDRAC parameters by using the iDRAC settings utility. For more information about this utility, see Integrated Dell Remote Access Controller User’s Guide at Dell.com/idracmanuals.
  • Page 21 Boot Settings on page 22 Network Settings on page 24 System Security on page 26 System Information on page 30 Memory Settings on page 32 Processor Settings on page 33 SATA Settings on page 35 Integrated Devices on page 38 Serial Communication on page 39 System Profile Settings...
  • Page 22 Option Description Integrated Specifies options to manage integrated device controllers and ports and specify related features and Devices options. Serial Specifies options to manage the serial ports and specify related features and options. Communication System Profile Specifies options to change the processor power management settings, memory frequency, and so on. Settings System Security Specifies options to configure the system security settings, such as system password, setup password,...
  • Page 23 Operating systems must be UEFI-compatible to be installed from the UEFI boot mode. DOS and 32-bit operating systems do not support UEFI and can only be installed from the BIOS boot mode. NOTE: For the latest information about supported operating systems, go to Dell.com/ossupport. Pre-operating system management applications...
  • Page 24 Related references Boot Settings on page 22 Related tasks Boot Settings details on page 23 Viewing Boot Settings on page 22 Changing the boot order You may have to change the boot order if you want to boot from a USB key or an optical drive. The following instructions may vary if you have selected BIOS for Boot Mode.
  • Page 25 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3.
  • Page 26 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again. 3.
  • Page 27 Viewing System Security To view the System Security screen, perform the following steps: Steps 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 28 Option Description UEFI Variable Provides varying degrees of securing UEFI variables. When set to Standard (the default), UEFI variables Access are accessible in the operating system per the UEFI specification. When set to Controlled, selected UEFI variables are protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order.
  • Page 29 Using your system password to secure your system If you have assigned a setup password, the system accepts your setup password as an alternate system password. Steps 1. Turn on or reboot your system. 2. Type the system password and press Enter. Next steps When Password Status is set to Locked, type the system password and press Enter when prompted at reboot.
  • Page 30 Related references System Security on page 26 Secure Boot Custom Policy Settings Secure Boot Custom Policy Settings is displayed only when Secure Boot Policy is set to Custom. Viewing Secure Boot Custom Policy Settings To view the Secure Boot Custom Policy Settings screen, perform the following steps: Steps 1.
  • Page 31 Viewing System Information To view the System Information screen, perform the following steps: Steps 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then restart your system and try again.
  • Page 32 Specifies the memory operating mode. The options available are Optimizer Mode, Advanced ECC Operating Mode Mode, Mirror Mode, Spare Mode, Spare with Advanced ECC Mode, Dell Fault Resilient Mode and Dell NUMA Fault Resilient Mode. This option is set to Optimizer Mode by default.
  • Page 33 NOTE: The Dell Fault Resilient Mode option establishes an area of memory that is fault resilient. This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability.
  • Page 34 This option is only available on certain stock keeping units (SKUs) of the processors. X2Apic Mode Enables or disables the X2Apic mode. Dell Controlled Controls the turbo engagement. Enable this option only when System Profile is set to Performance. Turbo NOTE: Depending on the number of installed CPUs, there may be up to four processor listings.
  • Page 35 Option Description Option Description Family-Model- Specifies the family, model, and stepping of the processor as defined by Intel. Stepping Brand Specifies the brand name. Level 2 Cache Specifies the total L2 cache. Level 3 Cache Specifies the total L3 cache. Number of Cores Specifies the number of cores per processor.
  • Page 36 SATA Settings details About this task The SATA Settings screen details are explained as follows: Option Description Embedded SATA Enables the embedded SATA option to be set to Off, ATA, AHCI, or RAID modes. This option is set to AHCI by default. Security Freeze Sends Security Freeze Lock command to the Embedded SATA drives during POST.
  • Page 37 Option Description Port E Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI or RAID mode, BIOS support is always enabled. Option Description Model...
  • Page 38 Option Description Port J Sets the drive type of the selected device. For Embedded SATA settings in ATA mode, set this field to Auto to enable BIOS support. Set it to OFF to turn off BIOS support. For AHCI or RAID mode, BIOS support is always enabled. Option Description Model...
  • Page 39 Integrated Devices details About this task The Integrated Devices screen details are explained as follows: Option Description USB 3.0 Setting Enables or disables the USB 3.0 support. Enable this option only if your operating system supports USB 3.0. If you disable this option, devices operate at USB 2.0 speed. USB 3.0 is enabled by default. User Accessible Enables or disables the USB ports.
  • Page 40 Related tasks Serial Communication details on page 40 Viewing Serial Communication on page 40 Viewing Serial Communication To view the Serial Communication screen, perform the following steps: Steps 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then...
  • Page 41 You can only change the rest of the options if the mode is set to Custom. This option is set to Performance Per Watt Optimized (DAPC) by default. DAPC is Dell Active Power Controller.
  • Page 42 Option Description Turbo Boost Enables or disables the processor to operate in the turbo boost mode. This option is set to Enabled by default. Energy Efficient Enables or disables the Energy Efficient Turbo option. Turbo Energy Efficient Turbo (EET) is a mode of operation where a processor’s core frequency is adjusted to be within the turbo range based on workload.
  • Page 43 Related tasks Miscellaneous Settings details on page 43 Viewing Miscellaneous Settings on page 43 Viewing Miscellaneous Settings To view the Miscellaneous Settings screen, perform the following steps: Steps 1. Turn on, or restart your system. 2. Press F2 immediately after you see the following message: F2 = System Setup NOTE: If your operating system begins to load before you press F2, wait for the system to finish booting, and then...
  • Page 44 NOTE: Accessing some of the features on the iDRAC settings utility needs the iDRAC Enterprise License upgrade. For more information about using iDRAC, see Dell Integrated Dell Remote Access Controller User's Guide at Dell.com/ idracmanuals. Related concepts...
  • Page 45 Dell Lifecycle Controller Dell Lifecycle Controller (LC) provides advanced embedded systems management capabilities including system deployment, configuration, update, maintenance, and diagnosis. LC is delivered as part of the iDRAC out-of-band solution and Dell system embedded Unified Extensible Firmware Interface (UEFI) applications.
  • Page 46 Launch System Enables you to access System Setup. Setup Launch Lifecycle Exits the Boot Manager and invokes the Dell Lifecycle Controller program. Controller System Utilities Enables you to launch System Utilities menu such as System Diagnostics and UEFI shell. Related references...
  • Page 47 Related references Boot Manager on page 45 PXE boot The Preboot Execution Environment (PXE) is an industry standard client or interface that allows networked computers that are not yet loaded with an operating system to be configured and booted remotely by an administrator. Pre-operating system management applications...
  • Page 48 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 49 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 50 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 51 Figure 7. Installing the sled a. sled handle b. sled c. FX2/FX2s enclosure Next steps 1. Follow the procedure listed in the After working inside your system section. 2. Turn on the sled. Related references Safety instructions on page 48 Related tasks Before working inside your system on page 48...
  • Page 52 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 53 CAUTION: Never operate your system with the cooling shroud removed. The system may get overheated quickly, resulting in shutdown and loss of data. NOTE: You must remove the cooling shroud to replace a faulty cooling shroud or service other components inside the system.
  • Page 54 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 55 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 56 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 57: Table Of Contents

    NOTE: You must remove the cooling shroud retention bar to replace a faulty retention bar or service other components inside the system. 5. Ensure that the memory module socket ejectors are in the locked position. Steps 1. Lower the cooling shroud retention bar into the system until the screw holes on the cooling shroud retention bar align with the screw holes on the chassis.
  • Page 58 System memory Your system supports DDR4 registered DIMMs (RDIMMs) and load reduced DIMMs (LRDIMMs). It supports DDR4 voltage specifications. NOTE: MT/s indicates DIMM speed in MegaTransfers per second. Memory bus operating frequency can be either 2400 MT/s, 2133 MT/s, and 1866 MT/s depending on the: ●...
  • Page 59 Memory channels are organized as follows: Processor 1 channel 0: memory sockets A1, A5, and A9 channel 1: memory sockets A2, A6, and A10 channel 2: memory sockets A3, A7, and A11 channel 3: memory sockets A4, A8, and A12 Processor 2 channel 0: memory sockets B1, B5, and B9 channel 1: memory sockets B2, B6, and B10...
  • Page 60 ● In a dual-processor configuration, the memory configuration for each processor must be identical. For example, if you populate socket A1 for processor 1, then populate socket B1 for processor 2, and so on. ● Memory modules of different sizes can be mixed provided that other memory population rules are followed (for example, 4 GB and 8 GB memory modules can be mixed).
  • Page 61 In this mode, one rank per channel is reserved as a spare. If persistent correctable errors are detected on a rank, the data from this rank is copied to the spare rank, and the failed rank is disabled. With memory sparing enabled, the system memory available to the operating system is reduced by one rank per channel. For example, in a dual-processor configuration with sixteen 4 GB single-rank memory modules, the available system memory is: 3/4 (ranks/channel) ×...
  • Page 62 Table 23. Memory configurations – two processors System capacity (in DIMM size (in Number of Organization and DIMM slot population DIMMs speed A1, A2, A3, A4, B1, B2, B3, B4 2R x8, 2400 MT/s A1, A2, A3, A4, A5, A6, A7, A8, 2R x8, 2133 MT/s A9, A10, B1, B2, B3, B4, B5, B6, B7, B8, B9, B10...
  • Page 63 Table 24. Memory configurations – four processors System capacity (in DIMM size (in Number of Organization and DIMM slot population DIMMs speed A1, A2, A3, A4, B1, B2, B3, B4, 2R x8, 2400 MT/s C1, C2, C3, C4, D1, D2, D3, D4 A1, A2, A3, A4, A5, A6, A7, A8, 1R x8, 2133 MT/s A9, A10, A11, A12, B1, B2, B3,...

  • Page 64: Next Steps

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 65: Install The Cooling Shroud

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.

  • Page 66: Safety Instructions

    Figure 15. Installing the memory module a. memory module b. alignment key c. memory module socket ejector (2) Next steps 1. Follow the procedure listed in the After working inside your system section. 2. Press F2 to enter System Setup, and check the System Memory setting. The system should have already changed the value to reflect the installed memory.
  • Page 67 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 68 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 69: Before Working Inside Your System

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 70 WARNING: The heat sink is hot to touch for some time after the system has been powered down. Allow the heat sink to cool before removing it. Steps 1. Loosen one of the screws that secure the heat sink to the system board. Allow some time (approximately 30 seconds) for the heat sink to loosen from the processor.
  • Page 71 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 72 Figure 19. Processor shield opening and closing lever sequence a. socket-release lever 1 b. processor c. socket-release lever 2 3. Hold the tab on the processor shield and rotate the shield upward and out of the way. 4. Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor. Installing and removing sled components...
  • Page 73 Figure 20. Removing a processor 1. socket-release lever 1 2. pin–1 corner of the processor 3. processor 4. slot (4) 5. processor shield 6. socket-release lever 2 7. processor socket 8. tab (4) Next steps 1. If you are removing the processor permanently, install the processor blank. 2.
  • Page 74 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 75 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 76 Figure 21. Applying thermal grease on the top of the processor a. processor b. thermal grease c. thermal grease syringe 3. Place the heat sink onto the processor. 4. Tighten one of the four screws to secure the heat sink to the system board. 5.
  • Page 77 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 78 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 79 Steps 1. Open the PCIe mezzanine card retention latch by pressing the release tab on the retention latch and lifting the end of the latch. 2. If present, remove the connector cover from the PCIe mezzanine card bay. CAUTION: To prevent damage to the PCIe mezzanine card, hold the card only by its edges. 3.
  • Page 80 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 81 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 82 Figure 26. Installing the PCIe mezzanine card support bracket 1. screw 2. PCIe mezzanine card support bracket 3. tab on the bracket (2) 4. slot on the system (2) 5. system board Next steps 1. Install the PCIe mezzanine card. 2.
  • Page 83 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 84 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 85 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 86 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 87 4. Remove the IDSDM card. CAUTION: To prevent damage to the IDSDM card, hold the card only by its edges. NOTE: You must remove the IDSDM card to replace a faulty IDSDM card or service other components inside the system. Steps 1.
  • Page 88 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 89 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 90 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 91 Figure 34. Removing the SD vFlash card a. SD vFlash card b. SD vFlash card slot c. SD vFlash card slot identification label 2. Insert the contact-pin end of the SD card into the card slot on the vFlash media unit. NOTE: The slot is keyed to ensure correct insertion of the card.
  • Page 92 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 93 4. Remove the PCIe mezzanine card. Steps 1. Remove the two screws that secure the Network Daughter Card (NDC) to the system board. CAUTION: To prevent damage to the NDC, hold the card only by its edges. 2. Lift the card away from the system. Figure 36.
  • Page 94 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 95 2. Follow the procedure listed in the After working inside your system section. Related references Safety instructions on page 48 Related tasks Before working inside your system on page 48 Removing the NDC on page 92 After working inside your system on page 49 Hard drives or SSDs Your system supports up to eight 2.5-inch SAS/SATA/PCIe SSDs or SAS/SATA hard drives and sixteen 1.8-inch SAS SSDs.
  • Page 96 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 97 Results Figure 41. Removing a hard drive 1. release button 2. hard drive or SSD connector (on backplane) 3. hard drive or SSD 4. hard drive or SSD carrier handle Figure 42. Removing a SSD 1. release button 2. SSD 3.
  • Page 98 Installing a hard drive or SSD Prerequisites CAUTION: When a replacement hot-swappable hard drive or SSD is installed and the sled is turned on, the hard drive or SSD automatically begins to rebuild. Make absolutely sure that the replacement hard drive or SSD is blank or contains data that you wish to have over-written.
  • Page 99 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 100 Figure 45. Removing a 2.5-inch hard-drive blank a. hard drive or SSD blank b. release latch Figure 46. Removing a 1.8-inch SSD blank a. SSD blank b. release latch Next steps 1. Install the hard drive or SSD. 2. Follow the procedure listed in the After working inside your system section. Related references Safety instructions on page 48...
  • Page 101 Installing a hard drive or SSD blank Prerequisites 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section. 3. Remove a hard drive or SSD. Steps Insert the hard-drive or SSD blank into the hard drive or SSD slot until the release latch clicks into place.
  • Page 102 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 103 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 104 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 105 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 106 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 107 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 108 4. Remove the hard-drive or SSD cage. NOTE: You must remove the hard-drive or SSD cage to replace a faulty hard-drive or SSD cage or service other components inside the system. Steps 1. Align the slots on the sides of the hard-drive or SSD cage with the standoffs on the chassis. 2.
  • Page 109 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 110 2. Loosen the retention screws securing the hard-drive or SSD backplane to the hard-drive or SSD cage. 3. Lift the hard-drive or SSD backplane by its edges until the retention screws disengage from the screw holes on the hard-drive or SSD cage. 4.
  • Page 111 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 112 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 113 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 114 2. Follow the procedure listed in the Before working inside your system section. 3. Keep the #2 Phillips screwdriver ready. 4. Remove the hard-drive or SSD backplane. NOTE: You must remove the hard-drive or SSD backplane to replace a faulty hard-drive or SSD backplane or service other components inside the system.
  • Page 115 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 116 Figure 59. Removing a 2.5-inch (x6) SATA hard drive or SSD and 2.5-inch (x2) PCIe SSD backplane 1. alignment pin (2) 2. power cable 3. retention screw (8) 4. hard-drive or SSD backplane 5. PCIe SSD backplane cable connector 6. PCIe SSD backplane cable 7.
  • Page 117 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 118 Figure 61. Installing a 2.5-inch (x6) SATA hard drive or SSD and 2.5-inch (x2) PCIe SSD backplane 1. alignment pin (2) 2. power cable 3. retention screw (8) 4. hard drive or SSD backplane 5. PCIe SSD backplane cable connector 6.
  • Page 119 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 120 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 121 NOTE: The 1.8-inch (x16) SSD backplane is a full-length backplane with two backplane cables. The connector on one of the backplane cables connects the SSDs populated in bays 0–7, to the connector on the system board (J_PERC) through the expander card. For more information about installing the expander card, see the Expander card section. The connector on the other backplane cable connects the SSDs populated in bays 8–15, to the connector on the system board (SATA_BP).
  • Page 122 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 123 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 124 NOTE: This is a Field Replaceable Unit (FRU). Removal and installation procedures should be performed only by Dell certified service technicians. 1. Follow the safety guidelines listed in the Safety instructions section. 2. Follow the procedure listed in the Before working inside your system section.
  • Page 125 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 126 Figure 67. Removing an expander card 1. screw 2. expander-card cable connector 3. expander-card cable 4. standoff (3) 5. expander card Next steps 1. Install the expander card. 2. Follow the procedure listed in the After working inside your system section. Related references Safety instructions on page 48...
  • Page 127 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 128 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 129 Steps 1. Locate the system battery on the system. 2. Hold the battery and pull it toward the positive side of the battery until the battery disengages from the connector. 3. Lift the battery away from the system. Figure 69. Removing the NVRAM backup battery a.
  • Page 130 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 131 k. NDC SD vFlash card m. internal USB key 5. Install an I/O connector cover on the I/O connector(s) at the back of the board. CAUTION: Do not lift the system board by holding a memory module, processor, or other components. CAUTION: Temporarily label the hard drive/SSD before removal so that you can replace them in their original locations.
  • Page 132 Table 26. Different type of screws Item Icon Description #2 Phillips round screw (7) #2 Phillips hex screw (6) Hex bolt screw—5 mm (2) Hex nut screw—6 mm (4) Figure 72. Removing the system board a. system board Next steps 1.
  • Page 133 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 134 Figure 73. Installing the system board a. system board Next steps 1. Install the following: a. internal USB key b. SD vFlash card c. IDSDM card orrSPI card d. NDC e. PCIe mezzanine cards f. expander card g. storage controller card h.
  • Page 135 4. Import your new or existing iDRAC Enterprise license. For more information, see the iDRAC8 User's Guide at Dell.com/ idracmanuals. 5. Ensure that you: a. Use the Easy Restore feature to restore the Service Tag. For more information, see the Restoring the Service Tag by using Easy Restore section.
  • Page 136 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 137 Figure 74. Installing the TPM 1. rivet slot on the system board 2. plastic rivet 3. TPM 4. TPM connector Next steps 1. Install the system board. 2. Follow the procedure listed in the After working inside your system section. Related references Safety instructions on page 48...
  • Page 138 Using system diagnostics If you experience a problem with your system, run the system diagnostics before contacting Dell for technical assistance. The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss.
  • Page 139 Displays a time-stamped log of the results of all tests run on the system. This is displayed if at least one event description is recorded. For information about embedded system diagnostics, see the Dell Enhanced Pre-boot System Assessment User Guide at Dell.com/support/home.
  • Page 140 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 141 System board connectors Figure 75. System board connectors Table 28. System board connectors Item Connector Description MEZZ1_FAB_C1 PCIe mezzanine card connector for the expansion bus MEZZ2_FAB_B1 PCIe mezzanine card connector for the expansion bus VFLASH SD vFlash card connector bNDC Network daughter card connector IDSDM/rSPI IDSDM or rSPI card connector...
  • Page 142 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
  • Page 143 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 144 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 145 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 146 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 147 Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that are shipped with your product.
  • Page 148 NOTE: If the sled is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation is caused by a defective battery. NOTE: Some software may cause the sled’s time to speed up or slow down. If the sled operates normally except for the time maintained by the System Setup, the problem may be caused by a software rather than by a defective battery.
  • Page 149 Dell product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical assistance, or...
  • Page 150 2. Use your smartphone or tablet to scan the model-specific Quick Resource (QR) code on your Dell PowerEdge system or in the Quick Resource Locator section. Quick Resource Locator Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos. This can be done by visiting dell.com/QRL or by using your smartphone and a model specific Quick Resource (QR) code located on your Dell...