Contacting Technical Support; Troubleshooting Hardware; Unexpected Switch Reboot; Symptom - H3C S6520X-HI Series Troubleshooting Manual

<Sysname> more diag_Sysname_20171116-165524
===============================================
===============display clock===============
23:49:53 UTC Tue 01/01/2016
=================================================
===============display version===============
H3C Comware Software, Version 7.1.070, ESS 1108
Copyright (c) 2004-2017 New H3C Technologies Co., Ltd. All rights reserved.
H3C S6520X-30QC-EI uptime is 0 weeks, 0 days, 5 hours, 57 minutes
Last reboot reason : Cold reboot
Boot image: flash:/s6520x-cmw710-boot-e1108.bin
Boot image version: 7.1.070, ESS 1108
Compiled Jul 18 2017 16:00:00
System image: flash:/s6520x-cmw710-system-e1108.bin
System image version: 7.1.070, ESS 1108
Compiled Jul 18 2017 16:00:00
---- More ----

Contacting technical support

If an issue persists after you perform the troubleshooting procedures in this document, contact H3C
Support. When you contact an authorized H3C support representative, be prepared to provide the
following information:
•
Information described in
•
Product serial numbers.
This information will help the support engineer assist you as quickly as possible.
You can contact H3C Support at service@h3c.com.

Troubleshooting hardware

This section provides troubleshooting information for common hardware issues.
NOTE:
This section describes how to troubleshoot unexpected switch reboot, power module failure, and
fan tray failure. To troubleshoot ports, see

Unexpected switch reboot

Symptom

The switch reboots unexpectedly while it is operating.
"General guidelines."
"Troubleshooting
5
ports."