Faqs - Redarc Manager15 Manual

3 USER GUIDE
3.9 Frequently Asked Questions
Q I have damaged my Power Cable and need to replace it, do I have to buy a special kind
of cable.
A To ensure the correct operation of The Manager15, REDARC advise that if the
supply cord is damaged it must be replaced by a special cord available from the
manufacturer.
Q I am running a load from my house battery, but it does not seem to register on The
Manager15 Remote, why can I not see this current draw?
A This is generally caused by incorrect wiring of the Battery Sensor. Ensure no
equipment earths go direct to the house battery negative or to the house battery end
of the shunt. They must all go to common or chassis ground or to the ground end of
the shunt
Q My Input Status screen shows a voltage on the Solar input but the bar graph shows that
no charge is coming from the Solar input, what does this mean?
A A partially shaded panel (or low-light conditions such as dawn or dusk) will increase
the target solar panel voltage level to match the maximum power point. In this
situation solar will be selected as a source however little or no current will be
flowing into the battery.
Q I have just finished wiring The Manager15 and when i turn the unit on the Remote Monitor
says 'No Battery Sensor Detected', is my unit faulty?
A The Battery Sensor has a timeout function in-built into the unit. If the Battery Sensor
is wired to Power and Ground for a considerable amount of time before the Main Unit
is connected this message may appear. Try disconnecting the Red Battery Positive
terminal of the Battery Sensor and reconnecting it. If the message appears again
please contact REDARC Electronics.
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