Installing Usb Cdc-Acm Virtual Com Port; Installing Virtual Com Port; Installing The Modem Driver - Multitech MTCBA-E1-U User Manual

Installing USB CDC-ACM Virtual COM Port

Note: To install the USB driver for the MTCBA-H5-U model, download the guide USB Driver Installation Guide,
part number S000553. Follow the instructions in that guide to install the USB driver.
Windows XP (SP3 or greater), VISTA, 2003 Server, Windows 7 (32-bit or 64-bit), Linux (Kernel 2.6.xx using
CDC-ACM module) are supported.
For Linux, a 2.6.28 kernel or greater is required. The standard CDC-ACM driver works.
Note: Some versions of Windows have an issue with their CDC-ACM driver (Usbser.sys). If you are having
connection problems (file download, web pages not loading) your version of Usbser.sys must be updated.
Microsoft article 925681 documents this issue and provides a fix.
After installing the virtual com port, the correct modem driver may be installed to the com port (for the
USB versions, make sure the USB port of the Cell is connected with a SIM card before the modem driver is
installed).

Installing Virtual COM Port

Download the driver for your modem from the Multi-Tech website.
1.
For USB versions of the Cell, ensure that the USB cable is connected to your PC.
2.
For GSM versions of the Cell, ensure that the SIM card is installed prior to powering up.
3.
If any Windows Install Wizard pops up, close or cancel the wizard.
4.
Windows may pop-up a User Account Control window. Select the YES button to continue with the driver
5.
installation.
Click Next to start the driver pre-installation.
6.
An information page opens, then the process completes. Click Finish.
7.
Install the modem driver as described in the section that follows.
8.

Installing the Modem Driver

From the Windows Start button, select Control Panel.
1.
The Control Panel opens. Double-click Phone and Modem Options. Then click on the Modems tab.
2.
MultiModem Cell User Guide
Chapter 2 – Activating and Installing
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