Multitech MTCBA-E User Manual

Multitech MTCBA-E User Manual

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MTCBA-E
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Summary of Contents for Multitech MTCBA-E

  • Page 1: Multimodem Edge

    ® MultiModem EDGE Wireless Modem MTCBA-E User Guide...
  • Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes. Check Multi-Tech’s Web site for current versions of our product documentation.
  • Page 3: Table Of Contents

    Troubleshooting Examples ..........................23 Frequently Asked Questions ..........................24 Appendix A – Warranty and Repairs ........................26 Appendix B - Waste Electrical and Electronic Equipment (WEEE) Statement .............28 Appendix C – C-ROHS HT/TS Substance Concentration..................29 Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide...
  • Page 4: Chapter 1 - Product Description And Specifications

    A Note About Documentation: Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes.
  • Page 5: Safety

    “WARNING – Explosion Hazard - Do not replace the Fuse Unless Power has been switched off or the area is known to be Non-Hazardous”. “WARNING – Do not install or remove SIM card unless power has been switched off or the area is known to be Non-Hazardous”. Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide...
  • Page 6: Maintenance Of Your Modem

    Wireless MultiModem. • In the unlikely event of a fault in the Wireless MultiModem, contact Multi-Tech Tech Support. Your Responsibility This Wireless MultiModem is your responsibility. Please treat it with care respecting all local regulations. It is not a toy.
  • Page 7: General Specifications

    1710 to 1785 MHz 1850 to 1910 MHz RF Power Stand 2W at 12.5% duty 2W at 12.5% duty 1W at 12.5% duty 1W at 12.5% duty cycle cycle cycle cycle Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide...
  • Page 8: Antenna Specifications

    Off state. Modem is off (not ready) or in download mode. Terminal Ready. Commonly called “Data Terminal Ready.” This is a readiness signal from the PC. Power. Indicates presence of DC power when lit. Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide...
  • Page 9: Rs232 15-Pin Connector Pinout

    AT Command Reference Guides AT commands for the EDGE wireless modem are published in a separate EDGE AT Commands Reference Guide included on the MultiModem CD and posted on the Multi-Tech web site. Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide...
  • Page 10: Chapter 2 - Activation And Installation

    Using your fingernail or a small wedging tool (e.g., a small screwdriver), pry off the SIM cover. Insert the SIM card into the holder. Verify that the SIM card fits into the holder properly and then replace the cover. Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide...
  • Page 11: Step 3 - Connect The Antenna Serial Cable, And Power

    Antenna Connector (SMA type) Serial Cable Connect both sides of the serial and control cable (15-pin Sub D connector on the modem side). Antenna Connector (SMA type) To Serial Port of PC Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide...
  • Page 12 For automotive application: according to the type of application, you can use permanent “+” or key- switched “+”. Connect the power supply to its source (for example, in a mobile situation, to the vehicle’s DC fuse/terminal block). Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide...
  • Page 13: Step 5 - Attach The Modem To A Flat Surface (Optional)

    Slide the mounting brackets into the corresponding slots on the backside of the MultiModem chassis. Attach the MultiModem with two screws to the mounting surface at the desired location on the equipment. Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide...
  • Page 14: Step 5 - Install The Modem Driver

    A Properties screen will open for the Multi-Tech modem. Click on the tab labeled Diagnostics. In the middle of the screen, click on the Query Modem button. Windows will now try to query the Multi-Tech modem. If this process passes, the second box on this screen will show the columns Command and Response.
  • Page 15: Chapter 3 - Using Your Wireless Modem

    AT commands can be used to operate, configure, and query your modem. A reference guide to the EDGE commands is included on the MultiModem CD and on the Multi-Tech Web site. The following two commands let you query signal strength and roaming status.
  • Page 16: Establishing A Voice Call

    Then call into the number provided to you by the carrier. Disconnect: Type: +++ Wait about one second to see an OK response. Then type: ATH Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide...
  • Page 17: Using Short Message Service (Sms)

    The modem may respond with +CMGR: "REC READ", "8585551212", ..Note: The x represents an index location. Delete a stored message. Type AT+CMGD=x <press Enter> The modem will respond OK. Note: The x represents an index location. Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide...
  • Page 18: Sms Examples

    (set to Phase 2+ compatibility) +CSMS: 1,1,1 at+cnmi=2,2,0,0,1 (set to receive SMS messages and directly route to TE) +CMT: "+17632273726",,"06/03/17,09:06:11+00" TEST SMS 2 (message) at+cnma (acknowledge to the network that the message has been received) Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide...
  • Page 19: Internet Access

    Multi-Tech Systems, Inc. will not be responsible for any charges on your cellular bill. If you have any questions about billing, service plans, service charges, etc., please contact your provider for more information.
  • Page 20 PC, you will be required to select the proper modem to use. If asked, please select the Multi-Tech wireless modem that has been installed. On the Connection Name screen in the ISP Name box, type in a name for your new connection. You can give it any name that you would like.
  • Page 21: Internet Access

    Multi-Tech Systems, Inc. will not be responsible for any charges on your cellular bill. If you have any questions about billing, service plans, service charges, etc., please contact your provider for more information.
  • Page 22 PC, you will be required to select the proper modem to use. If asked, please select the Multi-Tech wireless modem that has been installed. On the Connection Name screen in the ISP Name box, type in a name for your new connection. You can give it any name that you would like.
  • Page 23: Chapter 4 - Troubleshooting And Frequently Asked Questions

    Chapter 4 – Troubleshooting and Frequently Asked Questions Chapter 4 – Troubleshooting and Frequently Asked Questions Troubleshooting Examples Before calling the Multi-Tech Technical Support, check to the following connections: • The right antenna is connected to the modem • The serial cable connection is correct •...
  • Page 24: Frequently Asked Questions

    What is the maximum amount of characters I can use to send an SMS message? • Supports up to 160 characters maximum. • In PDU mode using 7-bit, the modem still supports 160 characters, but in 8-bit the modem will support only 70 characters. Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide...
  • Page 25 AT&T = “0000” T-Mobile = “500” Here is an example of how to send an SMS message to an email account: AT+CMGS=”0000” > email@multitech.com My message goes here. <ctrl +Z> Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide...
  • Page 26: Appendix A - Warranty And Repairs

    Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.
  • Page 27 Appendix A – Warranty and Repairs Repair Procedures for International Distributors International distributors should contact their MTS International sales representative for information about the repair of Multi-Tech product(s). Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our International Technical Support department at +(763)717-5863.
  • Page 28: Appendix B - Waste Electrical And Electronic Equipment (Weee) Statement

    Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all Multi-Tech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.
  • Page 29: Appendix C - C-Rohs Ht/Ts Substance Concentration

    (PB) (Hg) (CD) (PBB) 印刷 路板 阻器 电容器 氧体磁 器/光学部件 二极管/晶体管 振 器和晶振 器 感器 器 声器 接器 螺 、螺母以及其 它五金件 交流-直流 源 件/文档 CD 手册和纸页 底 表示所有使用类似材料的设备中有害/有毒物质的含量水平高于 SJ/Txxx-2006 限量要求。 表示不含该物质或者该物质的含量水平在上述限量要求之内。 Multi-Tech Systems, Inc. MultiModem EDGE Wireless Modem User Guide...

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