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Summary of Contents for Multitech Multimodem RJ-45
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Page 1: User Guide
® MultiModem Wireless EDGE, GPRS, CDMA Modems with Ethernet Interface User Guide... - Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes. Check Multi-Tech’s Web site for current versions of our product documentation.
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Page 3: Table Of Contents
IP Setup > Remote Configuration ...29 PPP...30 PPP > PPP Configuration ...30 PPP > Wakeup-on-Call...32 PPP > Wakeup-On-Call Examples ...33 PPP > Power-On Configuration ...36 Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Table of Contents Table of Contents... - Page 4 Fused DC Power Cable Dimensions ...56 How to Change the Fuse ...56 Appendix C – Firmware Upgrade Using External TFTP Client...57 Appendix D – Multi-Tech Systems, Inc. Warranty and Repair Policies...58 Multi-Tech Warranty Statement ...58 Replacement Parts ...59 Appendix E – Waste Electrical and Electronic Equipment...60 Index ...61...
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Page 5: Chapter 1 - Introduction And Product Description
Commands:The MultiModem CDMA wireless modem is configured using the CDMA AT Commands. These commands are documented in the Reference Guide for the MultiModem Wireless CDMA Modems, document number S000294x. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 1 – Introduction and Product Description ®... -
Page 6: Application Example
Some ship kits may contain printed Customer Activation Notices (directions for activating your modem through your wireless service provider). Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 1 – Introduction and Product Description Bundled Package (multiple units) -
Page 7: Safety Warnings
Verification of the protection of vehicle electronics should be part of the installation. • The use of an alert device to operate a vehicle’s lights or horn on public roads is not permitted. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 1 – Introduction and Product Description... -
Page 8: Specifications
SIM commands for EDGE are included in the EDGE AT Commands Reference Guide and also in a separate guide entitled SIM Application Toolkit – AT Commands Reference Guide. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 1 – Introduction and Product Description... -
Page 9: Chapter 2 - Getting Started
After you receive your numbers, be sure to record them; they are needed in order to use your modem. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 2 – Getting Started Obtain a GSM Network Account Contact your GSM network agent (i.e.,... -
Page 10: Step 2. Connect Antenna, Ethernet, & Power
Note: Units shipped with the universal AC power supply are not suited for installation in hazardous locations. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) LED lights after power-up. Reset button for 5 seconds will restore all factory default... -
Page 11: Front Panel Leds
Flashing state indicates registration on network. Off state. Modem is off (not ready) or in download mode. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) This LED blinks when the IP function of the modem/router is operating This LED blinks when there is transmit and receive activity on the Ethernet. It... -
Page 12: Step 3. Set Your Pc's Tcp/Ip Address For Ethernet Functionality
For CDMA devices, go to Step 4. Complete Steps 4 through 9. GPRS/EDGE For GPRS/EDGE devices, go to Step 6. Complete Steps 6 through 9. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 2 – Getting Started... -
Page 13: Step 4. Important Prerequisite For Activating A Cdma Account
In order for your settings to take effect, you must click the Save & Restart button located on the Menu bar. Your PC will shut down and reboot. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 2 – Getting Started... -
Page 14: Step 5. Cdma Activation Steps
Verizon – Add This Final Step for Verizon Activation Only Wait 10 seconds before issuing the next command. Step AT Command ATD*22899; <cr> Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Modem Comment Response "xxxxxx" is your lock code (the MSL) provided by Sprint and Bell Mobility. - Page 15 After the last command is entered, press CTRL + ] (the right bracket). This prompt displays: telnet> Type quit and press Enter. This prompt displays: c:> Type exit and press Enter. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 2 – Getting Started...
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Page 16: Step 6. Using At Commands To Verify Signal Strength And Network Registration
Weak or Insufficient Insufficient Note: Sprint models will respond differently. Please refer to the CDMA AT Command Reference Guide. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 2 – Getting Started (7 is the highest error rate). -
Page 17: Checking Network Registration And Roaming Status
If the modem indicates that it is not registered, verify the signal strength to determine if the problem is the strength of the received signal. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 2 – Getting Started... -
Page 18: Step 7. Configure The Ethernet Interface Using The Web Management Software
After clicking the Wizard Setup selection, the Wizards Setup screen displays. See the tables on the next page for setup information. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) It is recommended that you change the default password to better protect the... -
Page 19: Step 8. Set Time And Date
Never unplug the power until you have first performed the Save & Reset process. If the setup changes are not properly saved before unplugging the power, data could be lost. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) The default is 192.168.2.1. To change it, simply enter your own IP address. -
Page 20: Step 9. Connecting To The Internet
After your router has restarted and the IP LED is flashing, wait for about 1 minute to be sure that the TR and CD LEDs are lit and showing a solid light (not blinking). Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Internet, Enable Select Disable (select disable to stay connected at all times). - Page 21 Then type IPCONFIG /RENEW to renew your IP address from the router. You should also receive a DNS addresses from the router. Close the command window. Open a Web browser. You are now connected to the Internet. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 2 – Getting Started...
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Page 22: Chapter 3 - Using The Web Management Software
Save & Restart does not have to be executed after each screen; you can change and Submit several screens, and then click Save & Restart. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software... -
Page 23: Screen Parts
DDNS Config. Configuration Power On SNTP Config. Config. Static Routes Remote Config. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software Packet Filters GRE DHCP Server Tools Tunnels Packet Filters GRE Tunnels Subnet Settings DNAT Config. -
Page 24: Web Management Software Screens
The rest of this chapter describes each of the Web Management software screens. IP Setup IP Setup > General Configuration In the General Configuration, you will set the general system-based parameters. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) -
Page 25: Ip Setup > Http Configuration
Click the Submit button to save these settings. completed and submitted all the screens on which you have made changes. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software If a Remote Syslog Server IP Address is specified, the syslog feature acts as a... -
Page 26: Ip Setup > Ddns Configuration
Submit Click the Submit button to save these settings. completed and submitted all the screens on which you have made changes. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software Note:... -
Page 27: Ip Setup > Sntp Configuration
Daylight Saving Offset: Enter the time in + / - minutes. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software Set the offset to use during Daylight Saving mode. Default is +60 minutes. -
Page 28: Ip Setup > Static Routes
Important Note: Static Route screen will not display until the network is defined under Networks & Services. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software Note: You must click Save and Restart once you have... -
Page 29: Ip Setup > Remote Configuration
After clicking the Add button, the network or host is added and displays at the bottom of the screen. Delete: You will have the option to delete Any and WAN Interface. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software... -
Page 30: Ppp
For routing to take effect, the configuration must be saved after enabling it. It won’t be effective on the fly at runtime. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software... - Page 31 Submit Button Click the Submit button to save these settings. completed and submitted all the screens on which you have made changes. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software Note:...
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Page 32: Ppp > Wakeup-On-Call
You must click Save and Restart once you have completed and submitted all the screens on which you have made changes. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software The default is Enable. If this feature is disabled, Dial-on-Demand initiates PPP... -
Page 33: Ppp > Wakeup-On-Call Examples
You must click Save and Restart once you have completed and submitted all the screens on which you have made changes. The device will save all the settings and reboot the PC. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software... - Page 34 Click Save and Restart once you have completed and submitted all the screens on which you have made changes. The device will save all the settings and reboot the PC. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software...
- Page 35 Click Save and Restart once you have completed and submitted all the screens on which you have made changes. The device will save all the settings and reboot the PC. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software...
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Page 36: Ppp > Power-On Configuration
Click the SUBMIT button to save this setting. Note: all the screens on which you have made changes. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software When no initialization string is configured, regular functionality of the modem... -
Page 37: Networks & Services
See Appendix A -- Table of Commonly Supported Subnets. Add Button: Click the Add button. The defined network is added and will display at the bottom of the screen. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software... -
Page 38: Networks & Services > Service Configuration
Enter the name of the Destination Port for the service. Add Button: Click the Add button. The new service is added and will display on the screen. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software... -
Page 39: Packet Filters
Click the Add button. The defined packet filter rule is added and will display at the bottom of the screen. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software Allows/accepts all packets that match this rule. -
Page 40: Packet Filters > Dnat Configuration
Example: Add – Click the Add button to save this configuration. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software screen, set up the following parameters: Enter the IP address and subnet address of the device. - Page 41 The device will save all the settings and reboot the PC. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software screen, define the DNAT rule.
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Page 42: Packet Filters > Advanced
Submit Click the Submit button to save these settings. completed and submitted all the screens on which you have made changes. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software Note:... -
Page 43: Gre Tunnels
Add Button: Click the Add button. The defined GRE tunnel configuration is added and will display at the bottom of the screen. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software... -
Page 44: Gre Tunnels > Gre Routes Configuration
Add Button: Click the Add button. The defined GRE route configuration is added and will display at the bottom of the screen. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software... -
Page 45: Dhcp Server
Once the range displays, you can delete if necessary. Note: See Appendix A – A Table of Commonly Supported Subnets. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software Note:... -
Page 46: Dhcp Server > Fixed Addresses
Click the Refresh button to display the DDNS Status after a forced update. Modem Reset Modem: Click the Reset button to reset the wireless modem. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software... -
Page 47: Tools > Service Status
• A Firmware Upgrade will take at least 150 seconds while the firmware is downloaded. Do not cycle power during this time. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software... -
Page 48: Tools > Load Configuration
Tools > Save Configuration Click this option to save the configuration. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software Click the Browse button to open the file that allows you to locate the... -
Page 49: Statistics & Logs
This is an example of the Ethernet Statistics & Logs screen. It shows Ethernet statistics. Statistics & Logs > Serial This is an example of the Serial Statistics & Logs screen. It shows serial statistics. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software... -
Page 50: Statistics & Logs > Ppp
Chapter 3 – Using the Web Management Software Statistics & Logs > PPP This is an example of the PPP Statistics & Logs screen. It shows PPP statistics when PPP is enabled. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) -
Page 51: Statistics & Logs > Ppp Trace
Chapter 3 – Using the Web Management Software Statistics & Logs > PPP Trace This is an example of the PPP Trace Statistics & Logs screen. It shows the PPP Trace messages. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) -
Page 52: Statistics & Logs > Sysinfo
This is an example of the DHCP Statistics & Logs screen. It shows the statistics of DHCP leases. Statistics & Logs > GRE Statistics This screen displays the statistics of active tunnels. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Chapter 3 – Using the Web Management Software... -
Page 53: Appendix A - A Reference Table Of Commonly Supported Subnets
N.N.N.136 N.N.N.144 N.N.N.152 N.N.N.160 N.N.N.168 N.N.N.176 N.N.N.184 N.N.N.192 N.N.N.200 Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Appendix – A Reference Table of Commonly Supported Subnets Hosts Available Broadcast Address N.N.N.1-126 N.N.N.127 N.N.N.129-254 N.N.N.255 Hosts Available Broadcast Address N.N.N.1-62... - Page 54 N.N.N.212 N.N.N.216 N.N.N.220 N.N.N.224 N.N.N.228 N.N.N.232 N.N.N.236 N.N.N.240 N.N.N.244 N.N.N.248 N.N.N.252 Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Appendix – A Reference Table of Commonly Supported Subnets N.N.N.209-214 N.N.N.215 N.N.N.217-222 N.N.N.223 N.N.N.225-230 N.N.N.231 N.N.N.233-238 N.N.N.239 N.N.N.241-246 N.N.N.247 N.N.N.249-254...
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Page 55: Appendix B - Wireless Antenna
VSWR Typical Radiated Gain Antenna An antenna that meets the requirements for use with the wireless product is included with your purchase. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) E-GSM 900 GSM 1800 925 to 960 MHz... -
Page 56: Fused Dc Power Cable Dimensions
Appendix B – Wireless Antenna Fused DC Power Cable Dimensions How to Change the Fuse The Fused DC power cable is provided when a single unit is purchased. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) -
Page 57: Appendix C - Firmware Upgrade Using External Tftp Client
Appendix C – Firmware Upgrade Using External TFTP Client Follow the steps below to install new firmware from the Multi-Tech Systems, Inc. Web site: Obtaining the Latest Firmware Version To obtain the latest version of the firmware, contact you Multi-Tech Sales Representative or contact Multi-Tech... -
Page 58: Appendix D - Multi-Tech Systems, Inc. Warranty And Repair Policies
Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment. -
Page 59: Replacement Parts
Mail: SupplyNet, Inc. 614 Corporate Way Valley Cottage, NY 10989 Phone: 800 826-0279 Fax: 914 267-2420 Email: info@thesupplynet.com Internet: http://www.thesupplynet.com Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Appendix D – Multi-Tech Systems, Inc. Warranty and Repair Policies... -
Page 60: Appendix E - Waste Electrical And Electronic Equipment
For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product. Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) -
Page 61: Index
General Configuration – IP Setup ...24 GPRS technology...5 GPRS/EDGE dial-up number ...20 GRE route configuration...44 GRE routing ...43 Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Index GRE tunnel configuration ...43 GRE tunneling...43 H323 packets connection tracking ...42 Handling Precautions ...7... - Page 62 Statistics & Logs > PPP Trace ...51 Statistics & Logs > Serial ...49 Statistics & Logs > SysInfo...52 Storage Temperature ...8 Sub-menus...23 Multi-Tech Systems, Inc. MultiModem Wireless Modem with Ethernet Interface (S000375B) Subnets...53 Supported Subnets ...53 Syslog configuration...25 System domain name ...26 TCP/IP address...12...
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