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Multitech MTCBA-E-U User Manual

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MultiModem
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USB Wireless Modem
MTCBA-E-U
User Guide

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Summary of Contents for Multitech MTCBA-E-U

  • Page 1: Multimodem Edge

    ® MultiModem EDGE USB Wireless Modem MTCBA-E-U User Guide...
  • Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes. Check Multi-Tech’s Web site or product CD for current versions of our product documentation.

  • Page 3: Table Of Contents

    Frequently Asked Questions ...43 Appendix A – Warranty and Repairs ...45 Appendix B - Waste Electrical and Electronic Equipment (WEEE) Statement ...47 Appendix C – C-ROHS HT/TS Substance Concentration...48 Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Contents Table of Contents...

  • Page 4: Chapter 1 - Product Description And Specifications

    A Note About Documentation: Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes.

  • Page 5: Safety

    The use of accessories not authorized by Multi-Tech or not compliant with Multi-Tech's accessory specifications may invalidate the warranty of the Wireless MultiModem. In the unlikely event of a fault in the Wireless MultiModem, contact Multi-Tech Tech Support. Your Responsibility This Wireless MultiModem is your responsibility.

  • Page 6: Package Contents

    Part to be Supplied by Your Wireless Service Provider Subscriber Identity Module (SIM) configuration chip. The SIM contains information specific to your wireless account and its features. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 1 Product Description and Specifications Bundled Package...

  • Page 7: General Specifications

    824 to 849 MHz RF Power Stand 2W at 12.5% duty cycle Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 1 Product Description and Specifications General Specifications 4.3" L x 2.4" W x 0.94" H; 4.2 oz.

  • Page 8: Antenna Specifications

    AT commands for the EDGE USB wireless modem are published in a separate EDGE AT Commands Reference Guide included on the MultiModem CD and posted on the Multi-Tech web site. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide...

  • Page 9: Chapter 2 - Activation And Installation

    Using your fingernail or a small wedging tool (e.g., a small screwdriver), pry off the SIM cover. Insert the SIM card into the holder. Verify that the SIM card fits into the holder properly and then replace the cover. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Installation Chapter 2 – Activation and Installation...

  • Page 10: Connect The Antenna And Usb Cable

    Connect the Series B end of the USB cable to the modem and the other end to the PC. Handset Connection (Optional) If you intend to use a phone handset, connect it to the MultiModem now. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...

  • Page 11: Attach The Modem To A Flat Surface

    Slide the mounting brackets into the corresponding slots on the backside of the MultiModem chassis. Attach the MultiModem with two screws to the mounting surface at the desired location on the equipment. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...

  • Page 12: Install The Modem Driver

    PC port with the USB Driver, and finally Part C installs the modem driver. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation Three install wizards guide you through the software Installation in...

  • Page 13: Installing The Modem Driver In Windows Vista

    Then, click on I don’t have the disc. Show me other options. Windows may prompt you to search online, but this is not necessary. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...
  • Page 14 System, you would browse to the Vista64 folder. Click OK, then Click Next. Windows can’t verify the publisher of this driver software screen appears. Select Install this driver software anyway. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...
  • Page 15 When the software for this device has been successfully installed screen appears with Windows has finished installing the driver software for this device: EDGE Device. Click Close. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...
  • Page 16 The MultiModem Modem product CD is still in the CD ROM drive. Click Next. Searching disc for software screen appears. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...
  • Page 17 Windows can’t verify the publisher of this driver software screen appears. Select Install this driver software anyway. Installing driver software progress screen appears. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...
  • Page 18 The Found New Hardware – MultiTech EDGE Modem screen appears. If you have the disc that came with your device, insert it now. The MultiModem product CD is still in the CD ROM drive. Click Next. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...
  • Page 19 Installing driver software progress screen appears. The software for this device has been successfully installed screen appears. Windows has finished installing the driver software for this device: Multi-Tech Systems USB EDGE Wireless Modem Click Close. The installation of drivers is now complete.

  • Page 20: Installing The Modem Driver In Windows Xp/2003

    The Found New Hardware Wizard screen now displays the EDGE device. This is the first of three New Hardware Wizards that will appear. Click on Install from a list or specific location (Advanced), and then click Next.. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...
  • Page 21 System, you would browse to the XP64 folder. Click Next. A Windows Logo Testing screen appears. Click Continue Anyway. Please wait while the wizard installs the software. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...
  • Page 22 The Welcome to the Found New Hardware Wizard screen will appear with the Texas Instruments UMP Serial Port as the device to be installed. This is the beginning of the Found New Hardware sequence for the port. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...
  • Page 23 A second Windows Logo Testing screen may appear depending on operating system settings. This screen pertains to the USB – Serial Port. Click Continue Anyway. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...
  • Page 24 If the Welcome to the Found New Hardware Wizard screen asking – Can Windows connect to Windows update to search for software? appears again, select No, not this time. Then click Next. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...
  • Page 25 This screen pertains to the creation of a modem entity in the operating system that accommodates the wireless USB EDGE Modem. Click Continue Anyway. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...
  • Page 26 The Completing the Found New Hardware Wizard screen appears. Click Finish. With the modem .inf file successfully installed, the entire software installation procedure for the MultiModem is complete. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...

  • Page 27: Installing The Modem Driver In Windows 2000

    The Install Hardware Device Drivers screen appears referring to the EDGE Device. Click on Search for a suitable driver for my device (recommended) Click Next. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...
  • Page 28 Browse to the Drivers folder on your MultiModem CD, then select the Windows_Drivers directory and then Windows_2000 directory. Click OK and then click Next. At the Driver Files Search Results screen, Click Next. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...
  • Page 29 Installation of the USB driver is now complete. The second Found New Hardware wizard will start automatically to associate the PC port with the USB driver. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...
  • Page 30 Serial Port. This is the beginning of the “Found New Hardware” sequence for the port. Click on Search for a suitable driver for my device (recommended). Click Next. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...
  • Page 31 At the Driver Files Search Results screen, click Next. A Digital Signature Not Found screen may appear depending on the operating system settings. Click Yes. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...
  • Page 32 USB driver has been made. Click Finish. The third Found New Hardware Wizard will start automatically to install the modem INF file. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...
  • Page 33 After a brief delay, the Welcome to the Found New Hardware Wizard screen appears. Click Next. The Install Hardware Device Drivers screen appears, referring to the Multi-Tech EDGE Modem. Click on Search for a suitable driver for my device (recommended).
  • Page 34 The Completing the Found New Hardware Wizard screen appears. Click Finish. With the modem .inf file successfully installed, the entire software installation procedure for the MultiModem EDGE is complete. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 2 - Activation and Installation...

  • Page 35: Chapter 3 - Using Your Wireless Modem

    AT commands can be used to operate, configure, and query your modem. A reference guide to the EDGE commands is included on the MultiModem CD and on the Multi-Tech Web site. The following two commands let you query signal strength and roaming status.

  • Page 36: Establishing A Voice Call

    Type: +++ Wait about one second to see an OK response. Then type: ATH Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem (Operation not allowed) The phone number you are calling is entered between the displayed brackets.

  • Page 37: Using Short Message Services (Sms)

    Note: The x represents an index location. The n stands for the type of messages to delete. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem "REC UNREAD" Shows received unread messages.

  • Page 38: Sms Examples

    (set to Phase 2) +CSMS: 1,1,1 at+cnmi=2,2,0,0,0 (set to receive SMS and route directly to TE) +CMT: "+17632273726",,"06/03/17,13:59:18+00" (message received and directly routed to TE) TEST2 Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 3 – Using Your Wireless Modem...
  • Page 39 (set to Phase 2+) +CSMS: 1,1,1 at+cnmi=2,2,0,0,0 (set to receive SMS and route directly to TE) +CMT: "+17632273726",,"06/03/17,14:01:17+00" (message received and directly routed to TE) TEST3 at+cnma (acknowledge that message has been received) Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide...

  • Page 40: Internet Access

    Multi-Tech Systems, Inc. will not be responsible for any charges on your cellular bill. If you have any questions about billing, service plans, service charges, etc., please contact your provider for more information.
  • Page 41 PC, you will be required to select the proper modem to use. If asked, please select the Multi-Tech wireless modem that has been installed. On the Connection Name screen in the ISP Name box, type in a name for your new connection. You can give it any name that you would like.

  • Page 42: Chapter 4 - Troubleshooting And Frequently Asked Questions

    Chapter 4 – Troubleshooting and Frequently Asked Questions Troubleshooting Examples Before calling the Multi-Tech Technical Support, check to the following connections: The right antenna is connected to the modem The serial cable connection is correct The power is connected correctly and the power lights on the modem are on...

  • Page 43: Frequently Asked Questions

    Supports up to 160 characters maximum. In PDU mode using 7-bit, the modem still supports 160 characters, but in 8-bit the modem will support only 70 characters. Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 4 – Troubleshooting and Frequently Asked Questions...
  • Page 44 Here is an example of how to send an SMS message to an email account: AT+CMGS=”0000” > email@multitech.com My message goes here. <ctrl +Z> Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Chapter 4 – Troubleshooting and Frequently Asked Questions...

  • Page 45: Appendix A - Warranty And Repairs

    Multi-Tech Warranty Statement Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.
  • Page 46 Repair Procedures for International Distributors International distributors should contact their MTS International sales representative for information about the repair of Multi-Tech product(s). Please direct your questions regarding technical matters, product configuration, verification that the product is defective, etc., to our International Technical Support department at +(763) 717-5863.

  • Page 47: Appendix B - Waste Electrical And Electronic Equipment (Weee) Statement

    Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all Multi-Tech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.

  • Page 48: Appendix C - C-Rohs Ht/Ts Substance Concentration

    扬声器 连接器 螺丝、螺母以及其 它五金件 交流-直流电源 软件/文档 CD 手册和纸页 底盘 表示所有使用类似材料的设备中有害/有毒物质的含量水平高于 SJ/Txxx-2006 限量要求。 表示不含该物质或者该物质的含量水平在上述限量要求之内。 Multi-Tech Systems, Inc. MultiModem EDGE USB Wireless Modem User Guide Appendix C – C-ROHS HT/TS Substance Concentration 汞 镉 六价铬 (CR6+) (Hg) (CD) 多溴联苯 多溴二苯醚 (PBDE) (PBB)

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