Belkin F5D8232-4 User Manual
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Belkin F5D8232-4 User Manual

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  • Page 1 User Manual...

  • Page 3: Table Of Contents

    Table of Contents 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Advantages of a Wireless Network .

  • Page 5: Introduction

    F lexibility – set up and access printers, computers, and other networking devices from anywhere in your home • E asy expansion – the wide range of Belkin networking products let you expand your network to include devices such as printers and gaming consoles N o cabling required –...

  • Page 6: Placement Of Your N1 Vision

    . Belkin’s N1 MIMO technology helps traffic move at the speed limit and opens more lanes—to become the superhighway in this example .
  • Page 7 . To achieve the best wireless network coverage for your “wireless clients” (i .e ., computers enabled by Belkin Wireless Notebook Network Cards, Wireless Desktop Network Cards, and Wireless USB Adapters): •...
  • Page 8 . • For Belkin wireless networking products, use the detailed Site Survey and wireless channel information included with your wireless network card . See your network card’s user guide for more information .
  • Page 9 AOL, please review the steps above to be sure you have addressed these issues . For more information regarding our networking products, visit our website at www.belkin.com/networking or call Belkin Technical Support at: US: 877-736-5771 800-223-5546 ext. 2263 310-898-1100 ext. 2263...

  • Page 10: Product Overview

    In minutes you will be able to share your Internet connection and network your computers . The following is a list of features that make your new Belkin N1 Vision an ideal solution for your home or small office network .
  • Page 11 IP addresses to each computer automatically so there is no need for a complicated networking setup . Belkin Troubleshooting Assistant CD The Troubleshooting Assistant software takes the guesswork out of setting up your N1 Vision . This software automatically determines your network settings for you and sets up the N1 Vision for connection to your ISP .
  • Page 12 Product Overview Integrated N1 Wireless Access Point N1 MIMO is an exciting new wireless technology based on the draft IEEE 802 .11n specification . It employs MIMO (Multiple Input Multiple Output) smart-antenna technology that achieves data rates of up to 300Mbps .* Actual throughput is typically lower than the connected data rate and will vary depending on your networking environment .

  • Page 13: Knowing Your N1 Vision

    Knowing your N1 Vision Package Contents • Belkin N1 Vision Wireless Router • Quick Installation Guide • Belkin Assistant CD with User Manual • RJ45 Ethernet Networking Cable • Power Supply System Requirements • Broadband Internet connection such as a cable or DSL modem with RJ45 (Ethernet) functionality • At least one computer with an installed network interface adapter • TCP/IP networking protocol installed on each computer • Internet browser Assistant Software System Requirements • A computer running Windows 2000, XP, or Vista; or Mac OS X v10 .4 or v10 .5 •...

  • Page 14: Hardware Characteristics

    Knowing your N1 Vision Hardware Characteristics The N1 Vision has been designed to be placed on a desktop . All of the cables exit from the BACK of the N1 Vision for better organization and utility . The N1 Vision’s interactive display is easily visible on the FRONT of the N1 Vision to provide you with information about network activity and status .
  • Page 15 Knowing your N1 Vision Interactive Display The interactive display is on the front of the N1 Vision, which indicates which features are in operation . 4-Way Keypad The keypad enables the movement of the up, down, left, and right function that may apply to the screen shown in the interactive display .
  • Page 16 Knowing your N1 Vision...
  • Page 17 Knowing your N1 Vision Connections to Wired Computers – Gray Ports Connect your wired (non-wireless) computers to these ports . These ports are RJ45, 10/100/1000 auto-negotiation, auto- uplinking ports for standard UTP category 5 or 6 Ethernet cable . The ports are labeled 1 through 4 . Use the gray cable provided to connect your computer to any one of these ports .

  • Page 18: Connecting And Configuring Your N1 Vision

    Connecting and Configuring your N1 Vision Verify the contents of your box. You should have the following: • Belkin N1 Vision Wireless Router • Quick Installation Guide • Belkin Assistant CD with User Manual • RJ45 Ethernet Networking Cable • Power Supply Modem Requirements Your cable or DSL modem must be equipped with an RJ45 Ethernet port. Many modems have both an RJ45 Ethernet port and a USB connection . If you have a modem with both Ethernet and USB, and are using the USB connection at this time, you will be instructed to use the RJ45 Ethernet port during the installation procedure. If your...

  • Page 19: Step 1: Hardware Connections - Follow The Quick

    **If you are replacing an existing router, find the cable connecting the modem and old router . Disconnect it from the old router and plug it into the yellow port on your Belkin N1 Vision . Connect the new cable (provided in the box) to any gray port on the N1 Vision .

  • Page 20: Router Setup

    Step 2 Set Up the N1 Vision – Using the Plug-and-Play Router Setup Open a web browser on that computer . The Belkin Router Setup Wizard should appear automatically . If it doesn’t, enter “routersetup” into the web-address field and press the “Enter”...
  • Page 21 You will see the Congratulations screen when your N1 Vision can connect to the Internet . You have finished installing your new Belkin N1 Vision and can begin surfing by opening another browser and going to any website . You...

  • Page 22: Interactive Display

    Connecting and Configuring your N1 Vision Interactive Display The N1 Vision’s interactive display is a powerful instrument for viewing your network information . The display can provide essential router-status information such as the state of the Internet connection to details such as each device usage and speed of the Internet connection .
  • Page 23 Connecting and Configuring your N1 Vision Internet Connection This icon shows you when the N1 Vision is connected to the Internet . No Internet connection has been detected Solid White N1 Vision is connected to the Internet Blinking White Internet connection was detected; N1 Vision is not currently able to connect to the Internet Modem Connection...
  • Page 24 Connecting and Configuring your N1 Vision Wireless Computers This icon represents if there are any wireless connections present . Wireless device is not present Solid White Wireless device(s) is connected to the N1 Vision Security This icon indicates wireless security . Wireless security is OFF Solid White Wireless security is ON...
  • Page 25 Connecting and Configuring your N1 Vision Connections/Speed This screen displays all devices currently connected to the N1 Vision and the speed of the broadband data that is being downloaded or uploaded per each device . Usage Past 24 Hours This screen displays all devices currently connected to the N1 Vision and their broadband usage over a period of 24 hours .

  • Page 26: Menu Screen

    Connecting and Configuring your N1 Vision Menu Screen Push the “Menu” button to open the display’s Menu options . The Menu option allows you to enable features within the N1 Vision . The following outlines the details of each feature within the Menu section .
  • Page 27 Connecting and Configuring your N1 Vision Push Button Security – Select this option if you would like to set up your computers or devices using the Wi-Fi Protected Setup (WPS) standard . Using WPS is not a requirement to connect to the N1 Vision . To make a WPS connection, select the “New Connection”...

  • Page 28: Troubleshooting Assistant Cd

    Connecting and Configuring your N1 Vision Troubleshooting Assistant CD Belkin has provided our Assistant software to make installing your N1 Vision a simple and easy task . You can use it to get your N1 Vision up and running in minutes . The Assistant software requires...
  • Page 29 Connecting and Configuring your N1 Vision Select your language of choice and click “Go” to run the Troubleshooting Assistant . Note for Windows Users: If the Troubleshooting Assistant does not start up automatically, select your CD-ROM drive from “My Computer” and double-click on the file named “Setup .exe”...
  • Page 30 Connecting and Configuring your N1 Vision Checking Settings The Troubleshooting Assistant will now examine your computer’s network settings and gather information needed to complete the N1 Vision’s connection to the Internet . Verifying Hardware Connections The Troubleshooting Assistant will now verify your hardware connection .
  • Page 31 Connecting and Configuring your N1 Vision Requesting Internet Account Info (if needed) If your Internet account requires a login and password, you will be prompted with a screen similar to the one on the left . Select your country or ISP from the drop-down boxes .
  • Page 32 Internet . Congratulations You have finished installing your new Belkin N1 Vision . You will see the Congratulations screen when your N1 Vision can connect to the Internet . You can begin surfing by opening your browser and going to any website .
  • Page 33 Connecting and Configuring your N1 Vision Optional: Assistance Connecting Other Computers This optional step will help you to connect additional wired and wireless computers to your network . Follow the on-screen instructions . Congratulations Once you have verified that your other wired and wireless computers are properly connected, your network is set up and working .

  • Page 34: Alternate Setup Method

    Alternate Setup Method Step 1 Hardware Connections – Follow the Quick Installation Guide (QIG) See the QIG or Step 1: Hardware Connections from the previous section . Step 2 Set your Computer’s Network Settings to Work with a DHCP Server See the section in this User Manual called “Manually Configuring Network Settings”...
  • Page 35 Alternate Setup Method Logging into the N1 Vision You will see the N1 Vision’s home page in your browser window . The home page is visible to any user who wants to see it . To make any changes to the N1 Vision’s settings, you have to log in . Clicking the “Login”...
  • Page 36 Alternate Setup Method (5) (4) (10) Quick-Navigation Links You can go directly to any of the N1 Vision’s advanced UI pages by clicking directly on these links . The links are divided into logical categories and grouped by tabs to make finding a particular setting easier to find .
  • Page 37 Alternate Setup Method to enter a password . When you are logged into the N1 Vision, you can make changes to the settings . When you are finished making changes, you can log out of the N1 Vision by clicking the “Logout”...
  • Page 38 Alternate Setup Method Step 4 Configuring your N1 Vision for Connection to your Internet Service Provider (ISP) The “Internet/WAN” tab is where you will set up your N1 Vision to connect to your Internet Service Provider (ISP) . The N1 Vision is capable of connecting to virtually any ISP’s system provided you have correctly configured the N1 Vision’s settings for your ISP’s connection type .
  • Page 39 Alternate Setup Method Setting your Connection Type From the “Connection Type” page, you can select the type of connection you use . Select the type of connection you use by clicking the button next to your connection type and then clicking “Next”...
  • Page 40 Alternate Setup Method Setting your Internet Service Provider (ISP) Connection Type to Dynamic IP A dynamic connection type is the most common connection type found with cable modems . Setting the connection type to “dynamic” in many cases is enough to complete the connection to your ISP . Some dynamic connection types may require a host name .
  • Page 41 Alternate Setup Method Setting your Internet Service Provider (ISP) Connection Type to Static IP A static IP address connection type is less common than other connection types . If your ISP uses static IP addressing, you will need your IP address, subnet mask, and ISP gateway address . This information is available from your ISP or on the paperwork that your ISP left with you .
  • Page 42 Alternate Setup Method Setting your ISP Connection Type to PPPoE Most DSL providers use PPPoE as the connection type . If you use a DSL modem to connect to the Internet, your ISP may use PPPoE to log you into the service . If you have an Internet connection in your home or small office that doesn’t require a modem, you may also use PPPoE .
  • Page 43 Alternate Setup Method User Name This space is provided to type in your user name that was assigned by your ISP . Password Type in your password and retype it into the “Retype Password” box to confirm it . Service Name A service name is rarely required by an ISP .
  • Page 44 Alternate Setup Method Setting your Internet Service Provider (ISP) Connection Type to Point-to-Point Tunneling Protocol (PPTP) [European countries only] Some ISPs require a connection using PPTP protocol, a type of connection most common in European countries . This sets up a direct connection to the ISP’s system .
  • Page 45 Alternate Setup Method My Subnet Mask Enter the subnet mask that has been provided by your ISP here . Connection ID (optional) If your ISP has provided you with a connection ID, enter it here . If not, you can leave this blank . Disconnect after X..
  • Page 46 Alternate Setup Method Setting your Connection Type if you are a Telstra BigPond User ® [Australia Only] . Your user name and password are provided to you by Telstra BigPond . Enter this information below . Choosing your state from the drop-down menu will automatically fill in your login server IP address .
  • Page 47 Setting Custom Domain Name Server (DNS) Settings A “Domain Name Server” is a server located on the Internet that translates Universal Resource Locaters (URLs) like “www .belkin .com” to IP addresses . Many Internet Service Providers (ISPs) do not require you to enter this information into the N1 Vision .
  • Page 48 When you install the N1 Vision, its own MAC address will be “seen” by the ISP and may cause the connection not to work . Belkin has provided the ability to clone (copy) the MAC address of the computer into the N1 Vision .
  • Page 49 Alternate Setup Method Using your Internet browser, you can access the N1 Vision’s Web-Based Advanced User Interface . In your browser, type “192 .168 .2 .1” (do not type in anything else such as “http://” or “www”) then press the “Enter” key . You will see the N1 Vision’s home page in your browser window . Viewing the LAN Settings Clicking on the header of the LAN tab will take you to the LAN tab’s...

  • Page 50: Using The Web-Based Advanced User Interface

    Subnet Mask There is no need to change the subnet mask . This is a unique, advanced feature of your Belkin N1 Vision . It is possible to change the subnet mask if necessary; however, do NOT make changes to the subnet mask unless you have a specific reason to do so .
  • Page 51 IP address to change . Local Domain Name The default setting is “Belkin” . You can set a local domain name (network name) for your network . There is no need to change this setting unless you have a specific advanced need to do so .

  • Page 52: Viewing The Dhcp Client List Page

    Using the Web-Based Advanced User Interface Viewing the DHCP Client List Page You can view a list of the computers (known as clients), which are connected to your network . You are able to view the IP address the computer, the host name (if the computer has been assigned one), and the MAC address of the computer’s network interface...
  • Page 53 To identify your wireless network, a name called the SSID is used . The SSID is your network name . The default network name of the N1 Vision is “Belkin N1 Wireless” followed by six digits that are unique to your N1 Vision . Your network name will look something like “Belkin_N1_Wireless_123456”...
  • Page 54 Using the Web-Based Advanced User Interface Changing the Wireless Channel There are a number of operating channels from which you can choose—in the United States, there are 11 and in the United Kingdom (and most of Europe), there are 13 . In a small number of other countries, there are other channel requirements .
  • Page 55 Using the Web-Based Advanced User Interface Using the Bandwidth Switch This switch allows you to set the N1 Vision’s wireless bandwidth modes . There are several modes available: 20MHz only Setting the N1 Vision to this mode allows only 20MHz operation . This mode is compatible with N1, draft 802 .11n-, 802 .11g-, and 802 .11b-compliant devices, but will limit N1, draft 802 .11n-compliant devices’...
  • Page 56 . Use protected mode if your network consists of a mix of Belkin N1 Wireless Cards and 802 .11g or 802 .11b cards on your network . If you are in an environment that includes little to no 802 .11g or 802 .11b wireless network traffic, you will achieve the best N1 wireless...
  • Page 57 Using the Web-Based Advanced User Interface Using Wi-Fi Protected Setup WPS uses WPA2 (described below) for encryption . It does not provide additional security, but rather, standardizes the method for securing your wireless network . You may use either the Push Button Configuration (PBC) method or PIN method to allow a device access to your wireless network .
  • Page 58 Using the Web-Based Advanced User Interface Wi-Fi Protected Setup (WPS): Enabled or Disabled . Personal Identification Number (PIN) Method: In this method, a wireless client wishing to access your network must supply a 4- or 8-digit PIN to the N1 Vision . After clicking “Enroll”, you must start the WPS handshaking procedure from the client within two minutes .
  • Page 59 WPA2 (KB893357) . The update is available from: http://support.microsoft.com/?kbid=893357 IMPORTANT: You also need to ensure that all your wireless client cards/adapters support WPA2, and that you have downloaded and installed the latest driver . Most of the Belkin wireless cards have driver updates available for download from the Belkin support site: www.belkin.com/networking.
  • Page 60 Using the Web-Based Advanced User Interface Setting WPA/WPA2-Personal (PSK) Like WPA security, WPA2 is available in WPA2-Personal (PSK) mode . Typically, WPA2-Personal (PSK) is the mode that will be used in a home environment . This guide will focus on WPA2-Personal (PSK) usage .

  • Page 61: Setting Wpa Security

    Using the Web-Based Advanced User Interface IMPORTANT: Make sure your wireless computers are updated to work with WPA2 and have the correct settings to get proper connection to the N1 Vision . Setting WPA Security Note: To use WPA security, your wireless network cards must be equipped with software that supports WPA .
  • Page 62 Using the Web-Based Advanced User Interface Setting Guest Access Within the WPA security page, the Guest-Access feature is available . Select this option to create a separate network that allows guests to connect to the Internet while keeping them away from accessing your network, computers, and private files .

  • Page 63: Setting Wep Encryption

    Using the Web-Based Advanced User Interface Setting WEP Encryption Note to Mac users: The “Passphrase” option will not operate with Apple AirPort . To configure encryption for your Mac computer, set the ® ® encryption using the manual method described in the next section . Select “128-bit WEP”...
  • Page 64 Using the Web-Based Advanced User Interface Using a Hexadecimal Key A hexadecimal key is a mixture of numbers and letters from A–F and 0–9 . 64-bit keys are 10 digits long and can be divided into five two-digit numbers . 128-bit keys are 26 digits long and can be divided into 13 two-digit numbers .

  • Page 65: Using The Access Point Mode

    Using the Web-Based Advanced User Interface Using the Access Point Mode Note: This advanced feature should be employed by advanced users only . The N1 Vision can be configured to work as a wireless network access point . Using this mode will defeat the NAT IP sharing feature and DHCP server .

  • Page 66: Setting Mac Address Control

    Using the Web-Based Advanced User Interface Setting MAC Address Control The MAC address filter is a powerful security feature that allows you to specify which computers are allowed on the wireless network . Note: This list applies only to wireless computers . This list can be configured so any computer attempting to access the wireless network that is not specified in the filter list will be denied access .
  • Page 67 Using the Web-Based Advanced User Interface Setting up an Allow Access List Select the “Allow” radio button to begin setting up a list of computers allowed to connect to the wireless network . Next, in the “MAC Address” field that is blank , type in the MAC address of the wireless computer to which you want to give access to the wireless network .

  • Page 68: Configuring The Firewall

    Using the Web-Based Advanced User Interface Configuring the Firewall Your N1 Vision is equipped with a firewall that will protect your network from a wide array of common hacker attacks including: • IP Spoofing • Land Attack Ping of Death (PoD) • Denial of Service (DoS) • IP with zero length • Smurf Attack •...
  • Page 69 Using the Web-Based Advanced User Interface Configuring Internal Forwarding Settings The Virtual Servers function will allow you to route external (Internet) calls for services such as a web server (port 80), FTP server (Port 21), or other applications through your N1 Vision to your internal network . Since your internal computers are protected by a firewall, computers outside your network (over the Internet) cannot get to them because they cannot be “seen”...
  • Page 70 Using the Web-Based Advanced User Interface Setting Client IP Filters The N1 Vision can be configured to restrict access to the Internet, e-mail, or other network services at specific days and times . Restriction can be set for a single computer, a range of computers, or multiple computers .
  • Page 71 Using the Web-Based Advanced User Interface Enabling the Demilitarized Zone (DMZ) The DMZ feature allows you to specify one computer on your network to be placed outside of the firewall . This may be necessary if the firewall is causing problems with an application such as a game or video conferencing application .

  • Page 72: Using Dynamic Dns

    Using the Web-Based Advanced User Interface Using Dynamic DNS The Dynamic DNS service allows you to alias a dynamic IP address to a static host name in any of the many domains DynDNS .org offers, allowing your network computers to be more easily accessed from various locations on the Internet .

  • Page 73: Utilities

    Using the Web-Based Advanced User Interface Blocking an ICMP Ping Computer hackers use what is known as “pinging” to find potential victims on the Internet . By pinging a specific IP address and receiving a response from the IP address, a hacker can determine that something of interest might be there .

  • Page 74: Restarting The N1 Vision

    Using the Web-Based Advanced User Interface Restarting the N1 Vision Sometimes it may be necessary to restart or reboot the N1 Vision if it begins working improperly . Restarting or rebooting the N1 Vision will NOT delete any of your configuration settings . Restarting the N1 Vision to Restore Normal Operation Click the “Restart Router”...
  • Page 75 Using the Web-Based Advanced User Interface Restoring Factory Default Settings Using this option will restore all of the settings in the N1 Vision to the factory (default) settings . It is recommended that you back up your settings before you restore all of the defaults . Click the “Restore Defaults”...
  • Page 76 Using the Web-Based Advanced User Interface Saving a Current Configuration You can save your current configuration by using this feature . Saving your configuration will allow you to restore it later if your settings are lost or changed . It is recommended that you back up your current configuration before performing a firmware update .
  • Page 77 Using the Web-Based Advanced User Interface When the save is complete, you will see this window . Click “Close” . The configuration is now saved . Restoring a Previous Configuration This option will allow you to restore a previously saved configuration . Click “Browse”...
  • Page 78 Using the Web-Based Advanced User Interface You will be asked if you want to continue . Click “OK” . A reminder window will appear . It will take up to 60 seconds for the configuration restoration to complete . Click “OK” . A 60-second countdown will appear on the screen .

  • Page 79: Updating The Firmware

    Using the Web-Based Advanced User Interface Updating the Firmware From time to time, Belkin may release new versions of the N1 Vision’s firmware . Firmware updates contain feature improvements and fixes to problems that may have existed . When Belkin releases new firmware, you can download the firmware from the Belkin update website and update your N1 Vision’s firmware to the latest version .
  • Page 80 Using the Web-Based Advanced User Interface Downloading a New Version of Firmware If you click the “Check Firmware” button and a new version of firmware is available, you will see a screen similar to the one below: To download the new version of firmware, click “Download” . A window will open that allows you to select the location where you want to save the firmware file .
  • Page 81 Using the Web-Based Advanced User Interface When the save is complete, you will see the following window . Click “Close” . The download of the firmware is complete . To update the firmware, follow the next steps in “Updating the N1 Vision’s Firmware”...
  • Page 82 Using the Web-Based Advanced User Interface The “Update Firmware” box will now display the location and name of the firmware file you just selected . Click “Update” . You will be asked if you are sure you want to continue . Click “OK” . You will see one more message .
  • Page 83 Using the Web-Based Advanced User Interface Changing System Settings The “System Settings” page is where you can enter a new administrator password, set the time zone, and enable remote management . Setting or Changing the Administrator Password The N1 Vision ships with NO password entered . If you wish to add a password for greater security, you can set a password here .
  • Page 84 . You cannot set the clock yourself . Enabling Remote Management Before you enable this advanced feature of your Belkin N1 Vision, MAKE SURE YOU HAVE SET THE ADMINISTRATOR PASSWORD . Remote management allows you to make changes to your N1 Vision’s settings from anywhere on the Internet .
  • Page 85 Enabling/Disabling UPnP UPnP (Universal Plug-and-Play) is yet another advanced feature offered by your Belkin N1 Vision . It is a technology that offers seamless operation of voice messaging, video messaging, games, and other applications that are UPnP-compliant . Some applications require the N1 Vision’s firewall to be configured in a specific way to operate...
  • Page 86 Using the Web-Based Advanced User Interface Enabling/Disabling Auto Firmware Update This innovation provides the N1 Vision with the built-in capability to automatically check for a new version of firmware and alert you that the new firmware is available . When you log into the N1 Vision’s advanced interface, the N1 Vision will perform a check to see if new firmware is available .

  • Page 87: Manually Configuring Network Settings

    Manually Configuring Network Settings Set up the computer that is connected to the cable or DSL modem FIRST using these steps . You can also use these steps to add computers to your N1 Vision after the N1 Vision has been set up to connect to the Internet .
  • Page 88 Manually Configuring Network Settings Manually Configuring Network Settings in Mac OS X Click on the “System Preferences” icon . Select “Network” from the “System Preferences” menu . Select “Built-in Ethernet” next to “Show” in the Network menu .
  • Page 89 Manually Configuring Network Settings Select the “TCP/IP” tab . Next to “Configure” , you should see “Manually” or “Using DHCP” . If you do not, check the PPPoE tab to make sure that “Connect using PPPoE” is NOT selected . If it is, you will need to configure your N1 Vision for a PPPoE connection type using your user name and password .
  • Page 90 Manually Configuring Network Settings Manually Configuring Network Settings in Windows 2000, NT , or XP ® Click “Start”, “Settings”, then “Control Panel” . Double-click on the “Network and dial-up connections” icon (Windows 2000) or the “Network” icon (Windows XP) . Right-click on the “Local Area Connection”...
  • Page 91 Manually Configuring Network Settings Manually Configuring Network Adapters in Windows 98SE or Me Right-click on “My Network Neighborhood” and select “Properties” from the drop-down menu . Select “TCP/IP Settings” for your installed network adapter. You will see the following window . If “Specify an IP address” is selected, your N1 Vision will need to be set up for a static IP connection type .

  • Page 92: Recommended Web Browser Settings

    Recommended Web Browser Settings In most cases, you will not need to make any changes to your web browser’s settings . If you are having trouble accessing the Internet or the advanced web-based user interface, then change your browser’s settings to the recommended settings in this section . Microsoft Internet Explorer 4.0 or Higher ®...
  • Page 93 Recommended Web Browser Settings Make sure there are no check marks next to any of the displayed options: “Automatically detect settings”, “Use automatic configuration script”, and “Use a proxy server” . Click “OK” . Then click “OK” again in the “Internet Options” page . Netscape Navigator 4.0 or Higher...

  • Page 94: Troubleshooting

    Troubleshooting Assistant CD does not automatically start. If the CD-ROM does not start the Assistant software automatically, it could be that the computer is running other applications that are interfering with the CD drive . If the Assistant software’s Welcome screen does not appear within 15-20 seconds, open up your CD-ROM drive by double-clicking on the “My Computer”...
  • Page 95 Troubleshooting Unplug power to the N1 Vision for 10 seconds, and then plug the power back into the N1 Vision . Ensure that the N1 Vision’s “router” icon is on . If not, check to make sure that the AC adapter is connected to the N1 Vision and plugged into a wall outlet .
  • Page 96 . This will cause the N1 Vision to reattempt communication with the modem . If the “modem” icon on the N1 Vision is not lit after completing these steps, please contact Belkin Technical Support . Try shutting down and restarting your computer .
  • Page 97 ISP . To search our knowledge base for ISP-specific issues, go to: http://web.belkin.com/support and type in “ISP” into the “Product Support Search” text box . If you are still unable to access the Internet after verifying these settings, please contact Belkin Technical Support .
  • Page 98 Please refer to the instructions provided by the publisher of your firewall software for instructions on configuring the firewall to allow Internet access . If you are still unable to access the Internet after disabling any firewall software, please contact Belkin Technical Support .
  • Page 99 Troubleshooting I can’t connect to the Internet wirelessly. If you are unable to connect to the Internet from a wireless computer, please check the following items: Look at the lights on your N1 Vision . They should be as follows: • The “router” icon should be on.
  • Page 100 (as opposed to wirelessly), ensure that “Broadcast SSID” is enabled . This setting is found on the N1 Vision’s wireless “Channel and SSID” configuration page . If you are still unable to access the Internet after completing these steps, please contact Belkin Technical Support .
  • Page 101 Troubleshooting • My wireless network performance is inconsistent. • Data transfer is sometimes slow. • Signal strength is poor. • Difficulty establishing and/or maintaining a Virtual Private Network (VPN) connection. Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases . Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances .
  • Page 102 Troubleshooting I am having difficulty setting up Wired Equivalent Privacy (WEP) security on my Belkin N1 Vision. Log into your N1 Vision . Open your web browser and type in the IP address of the N1 Vision . (The N1 Vision’s default is 192 .168 .2 .1 .) Log into your N1 Vision by clicking on the “Login”...
  • Page 103 This network key needs to match the key you assign to your N1 Vision . For example: C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key Click “OK”, and then “Apply” to save the settings . If you are NOT using a Belkin wireless client card, please consult the manufacturer’s user manual for that wireless client card .
  • Page 104 . Download the patch here: http://www.microsoft.com/downloads/details. You also need to download the latest driver for your Belkin Wireless Network Card from the Belkin support site . Other operating systems are not supported at this time . Microsoft’s patch only supports devices with WPA-enabled drivers such as Belkin N1 products Download the latest driver at http://web.belkin.com/support for...
  • Page 105 Troubleshooting I am having difficulty setting up Wireless Protected Access (WPA) security on a Belkin wireless client card for a home network. Clients must use the same key that the N1 Vision uses . For instance, if the key is “Smith Family Network Key” in the N1 Vision, the clients must also use that same key .
  • Page 106 Troubleshooting I am NOT using a Belkin client card for a home network and I am having difficulty setting up Wireless Protected Access (WPA) security. If you are not using a Belkin Wireless Desktop or Wireless Notebook Network Card that is not equipped with WPA-enabled software, a file from Microsoft called “Windows XP Support Patch for Wireless...
  • Page 107 Troubleshooting Under the “Wireless Networks” tab, click the “Configure” button and you will see the following screen . For a home or small business user, select “WPA-PSK” under “Network Administration” . Note: Select WPA (with radius server) if you are using this computer to connect to a corporate network that supports an authentication server such as a radius server .
  • Page 108 Troubleshooting Wireless Comparison Chart 11Mbps link 5x faster than 10x faster 10x faster than Wired speed rate/baseline 802 .11b* than 802 .11b* 802 .11b* over the air* Common Common Common Common Common household household household household household devices such devices such devices such devices such devices such...
  • Page 109 . If you want to contact technical support by phone, please call: US: 877-736-5771 800-223-5546 ext. 2263 310-898-1100 ext. 2263 UK: 0845 607 77 87 Australia: 1800 235 546 New Zealand: 0800 235 546 Singapore: 65 64857620 Europe: www.belkin.com/support...

  • Page 110: Information

    Information FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We, Belkin International, Inc ., of 501 West Walnut Street, Compton, CA 90220, declare under our sole responsibility that the product, F5D8232-4 v2000 to which this declaration relates, complies with Part 15 of the FCC Rules .
  • Page 111 Modifications The FCC requires the user to be notified that any changes or modifications to this device that are not expressly approved by Belkin International, Inc ., may void the user’s authority to operate the equipment . Canada-Industry Canada (IC) The wireless radio of this device complies with RSS 139 &...
  • Page 112 To get service for your Belkin product you must take the following steps: 1 . Contact Belkin International, Inc ., at 501 W . Walnut St ., Compton CA 90220, Attn: Customer Service, or call (800)-223-5546, within 15 days of the Occurrence .
  • Page 113 Belkin product and how to proceed with your claim . Belkin reserves the right to review the damaged Belkin product . All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser .
  • Page 114 +61 (0) 2 4350 4700 fax P75490-A • F5D8232-4 © 2008 Belkin International, Inc . All rights reserved . All trade names are registered trademarks of respective manufacturers listed . Mac, Mac OS, Apple, and AirPort are trademarks of Apple Inc ., registered in the U .S .

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