Troubleshooting - Belkin F5D8232-4 User Manual

Troubleshooting

Assistant CD does not automatically start.
If the CD-ROM does not start the Assistant software automatically,
it could be that the computer is running other applications that are
interfering with the CD drive .
1.
If the Assistant software's Welcome screen does not appear
within 15-20 seconds, open up your CD-ROM drive by
double-clicking on the "My Computer" icon that is located on
your desktop .
2.
Next, double-click on the CD-ROM drive that the Assistant
software CD has been placed in to start the installation .
3.
The Assistant software should start within a few seconds . If,
instead, a window appears showing the files on the CD,
double-click on the icon labeled "setup .exe" .
4.
If the Assistant software still does not start, reference the section
titled "Manually Configuring Network Settings" (page 83) in this
User Manual for an alternative setup method) .
Assistant software cannot find my N1 Vision.
If the Assistant software is not able to find the N1 Vision during the
installation process, please check the following items:
1.
If the Assistant software is not able to find the N1 Vision during
the installation process, there may be third-party firewall
software installed on the computer attempting to access the
Internet . Examples of third-party firewall software are ZoneAlarm,
BlackICE PC Protection, McAfee Personal Firewall, and Norton
Personal Firewall . If you do have firewall software installed on
your computer, please make sure that you properly configure it .
You can determine if the firewall software is preventing Internet
access by temporarily turning it off . If, while the firewall is
disabled, Internet access works properly, you will need to change
the firewall settings to function properly when it is turned on .
Please refer to the instructions provided by the publisher of your
firewall software for instructions on configuring the firewall to
allow Internet access .
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