Troubleshooting - Sony UNA-EN1 Operating Instructions Manual

Troubleshooting

If you run into any problem using this unit, use the following table or visit
our web site at http://www.sony.net/ to troubleshoot the problem. If you
use a cable modem, you may have to change its settings. Check with the
operating instructions of the cable modem, or your cable company. If the
problem persists, contact your Sony dealer.
Symptom
Cannot download
browser pages
Cannot log on
Cannot send or receive
e-mail
You cannot connect to the
network after the USB-
Ethernet adaptor is fitted,
even when the computer
is connected to the cable
modem
Cause/Measures
• The LAN cable is not properly inserted into the
USB-Ethernet adaptor.
c Insert it properly.
• The USB-Ethernet adaptor is not properly
connected to
adapter-compatible camcorder.
c Connect it properly.
• Your USB network adaptor compatible
camcorder is not switched to Network mode.
c Set the POWER switch to "Memory/
Network."
• The cable modem cannot recognize the network
adaptor
c Switch off the cable modem and then switch it
back on.
c Set the cable modem to recognize the USB
Ethernet adaptor.
(Contact your cable company for details on
how to set the cable modem.)
• The size of the attached image file is beyond the
capacity of the mail server.
c Reset the size of the attached image file to
make it smaller.
(Refer to your camcorder's instruction manual
for how to set the size)
• The cable modem cannot recognize the computer
c Switch off the cable modem and then switch it
back on.
c Set the cable modem to recognize the
computer.
(Contact your cable company for details on
how to set the cable modem.)
(USB) jack of your USB network
13-GB