Troubleshooting - Sony BKM-FW50 Operating Instructions Manual

Troubleshooting

Before requesting service, please check the following points. If the problem persists, contact
your local Sony dealer.
Problem
Cannot connect to network.
16
Troubleshooting
Cause/Remedy
• BKM-FW50 is not correctly installed in
display.
t Push the BKM-FW50 fully into the slot,
and tighten the fastening screws.
• Cable is not connected correctly to network
port.
t Plug the cable firmly into the network port.
• Network settings are incorrect.
t When using a web browser from the
computer, check the network settings of the
computer.
Press and hold the RESET button of the
BKM-FW50 for at least 3 seconds to return
the unit to the default condition. Then
perform setup again.
• Cable type is incorrect.
t Select a straight cable or a cross-wired
cable, as required by the network
environment.