Epson TM-C3500 User Manual page 63

Lock the fanfold paper guides
Push down the lock lever of the fanfold paper guides.
Insert the leading edge of the paper
Insert the leading edge of the paper with the print side facing upward. When the paper
is inserted about 100 mm, it will be fed inside the printer automatically.
At this time, check that the roll paper cover at the front of the printer is closed. If the roll
paper cover is open, it may cause a paper jam.
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