Siemens S45i User Manual page 93

Siemens mobile phone user guide
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92
Problem
Message cannot be
sent.
PIN error.
Phone code error.
Service provider code
error.
Too few/too many
menu entries.
No fax possible.
Damage
Severe shock.
Phone exposed to moi-
sture.
Reset all settings to the factory default:
Troubleshooting
Possible causes
Some service providers do not support
this service.
Phone number of the service centre is
not set or is wrong.
SIM card contract does not support this
service.
Service centre overloaded.
SMS transmission via GPRS activated
but network does not support this func-
tion.
Three wrong entries.
Three wrong entries.
No authorisation for this service.
Functions may have been added or re-
moved by your service provider via the
SIM card.
Incorrect settings in the PC.
No authorisation for this service.
Wrong infrared driver in the PC.
Remove battery and SIM and insert them again. Do not dismantle the phone.
Remove battery and SIM card. Dry immediately with cloth; do not heat. Dry connec-
tor contacts thoroughly. Stand unit upright in an air current. Do not dismantle the
phone.
Possible solutions
Check with yours service provider.
Set service centre (p. 33).
Contact your service provider.
Repeat message.
Deactivate SMS transmission via GPRS
(p. 33).
Enter the MASTER PIN (PUK) provided with
the SIM according to the instructions. If
MASTER PIN or PIN has been lost, contact
your service provider.
Contact Siemens Service (p. 93).
Contact your service provider.
Check with your service provider.
Check settings (p. 87).
Contact your service provider.
Install latest infrared driver.
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