Related Manuals for Hewlett Packard Enterprise Flex 280
Summary of Contents for Hewlett Packard Enterprise Flex 280
- Page 1 Customer Maintenance and Service for HPE Superdome Flex 280 Server Abstract Customer maintenance, part replacement, and related procedures for HPE Superdome Flex 280 Server. Part Number: 10-192005-Q321 Published: June 2021 Edition: 4...
- Page 2 Copyright 2020-2021 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services.
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Page 3: Table Of Contents
Logging in to the RMC through the CNSL port (Linux).........................14 Default RMC password location..................16 System overview......................17 UPI processor interconnections..................19 HPE Superdome Flex 280 Server environmental specifications......21 HPE Superdome Flex 280 Server physical specifications........22 HPE Superdome Flex 280 Server electrical specifications........23 Accessing components....................24 Sliding the chassis in the rack.................................... - Page 4 Removing the cable management bracket..............................31 Removing the GPU support bracket..................................32 Removing the bottom cover....................................33 Disk drive replacement....................35 Preparing for disk drive replacement................................35 Replacing an HDD/SSD......................................35 After disk drive replacement....................................36 DVD drive replacement....................37 Preparing for DVD drive replacement................................37 Replacing the DVD drive......................................
- Page 5 Spare parts........................56 Websites..........................57 Support and other resources..................58 Accessing Hewlett Packard Enterprise Support............................58 Accessing updates........................................58 Remote support..........................................59 Warranty information......................................... 59 Regulatory information......................................59 Documentation feedback......................................60...
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Page 6: System Components
System components Hewlett Packard Enterprise continually improves and changes product parts. For complete and current supported parts information, see www.hpe.com/info/partssurfer and www.hpe.com/support/superdomeflex280-spareparts. Item Description PCIe and GPU cards DIMM Processor Power supply BMC/Base I/O cards NOTE: Available with base chassis and not with expansion chassis. - Page 7 Item Description Panel assembly/UPI filler Bezel assembly Front air baffle assembly Rear air baffle assembly Air seal NOTE: Air seal is available with 2 socket configuration. System components...
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Page 8: Safety Considerations
Safety considerations Before performing service procedures, review all the safety information. Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you must follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static- sensitive devices. -
Page 9: Server Warnings And Cautions
After power is disconnected, battery voltage might still be present for 1s to 160s. CAUTION: Do not operate the Superdome Flex 280 Server for long periods with the access panel open or removed. Operating the Superdome Flex 280 Server in this manner results in improper airflow and improper cooling that can lead to thermal damage. -
Page 10: Required Tools
Required tools The following tools are required: • Screwdrivers/bits: ◦ T10 Torx ◦ T20 Torx ◦ T30 Torx preset to 12 in-lb torque (PN P04169-001) ◦ Short T20 Torx screwdriver (less than 5.75 inches long) ◦ Phillips #2 ◦ 3/16-in. nut driver ◦... -
Page 11: Logging In To The System
Logging in to the system Logging in to the RMC Web GUI The RMC web GUI provides a management interface accessible by a web browser. Prerequisites • An Ethernet cable must be connected from the base chassis eRMC port to the manageability network. •... -
Page 12: Logging In To The Rmc Cli Through The Cnsl Port (Windows)
Figure 1: RMC web GUI phone view Logging in to the RMC CLI through the CNSL port (Windows) Prerequisites The FT230X device driver must be installed. You can download the device driver and setup instructions from https:// www.ftdichip.com/Drivers/D2XX.htm. Windows 10 systems do not have the FT230X driver installed by default. NOTE: CNSL connection with Windows 7 and Windows 8 are not supported. - Page 13 3. Determine which COM port is assigned to the RMC. The BMC port enables RMC CLI access. In Windows, the Superdome Flex 280 Server port numbering can vary. Three COM ports represent the CNSL port. One COM port is the BMC port (RMC CLI), one is the SMC port (unused, no customer or service feature), and the other port also is unused.
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Page 14: Logging In To The Rmc Through The Cnsl Port (Linux)
End of keyboard-interactive prompts from server HPE Superdome Flex 280 BMC, Firmware Rev. 3.xx.xxx-xxxxxxxx_xxxxxx (C) Copyright 2019-2021 Hewlett Packard Enterprise Development LP ================================================================================ Type "help" to see list of available commands. Type "help <command>" to learn more about each command. - Page 15 PEER eRMC CLOCK eRMC CNSL SERIAL LAN1 LAN0 PUSH LATCH DOWN AND PULL TRAY TO REMOVE CNSL Figure 3: CNSL port on chassis rear 2. Use cu or minicom to connect to the /dev/ttyACM1 device. linux# minicom -D /dev/ttyACM1 Connect at 115200 baud using 8 data bits, 1 stop bit, no parity, XON/XOFF flow control. 3.
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Page 16: Default Rmc Password Location
Default RMC password location An information pull-tab with the default network configuration for the Superdome Flex 280 Server RMC is on the rear of the base chassis. The default password for the default RMC administrator account is on the pull-tab. The base chassis is located in the lowest U-position in the rack. -
Page 17: System Overview
System overview HPE Superdome Flex 280 Server is a 5U rackmounted system that uses in-memory computing technology to enable real- time transactional and analytical processing. Every Superdome Flex 280 Server has a base chassis providing BaseIO, management interfaces, and boot support. One expansion chassis can be added to expand the system to eight processor sockets. - Page 18 • Up to 16 PCIe Gen 3 slots • Eight fans • Two or four power supplies • BaseIO management, management USB port, and Ethernet ports (base chassis only) System overview...
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Page 19: Upi Processor Interconnections
UPI processor interconnections A single-chassis configuration uses only internal UPI cables. Two-chassis configurations are connected with external UPI cables. Base IO x8 x16 x8 x16 x8 x16 Legend: Processor Memory Figure 6: Superdome Flex 280 Server single-chassis system architecture UPI processor interconnections... - Page 20 Base IO Expansion x8 x16 x8 x16 x8 x16 x8 x16 x8 x16 x8 x16 Legend: Processor Memory Figure 7: Superdome Flex 280 Server two-chassis system architecture UPI processor interconnections...
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Page 21: Hpe Superdome Flex 280 Server Environmental Specifications
HPE Superdome Flex 280 Server environmental specifications For complete technical specifications and HPE Superdome Flex 280 Server configuration options, see www.hpe.com/ support/superdomeflex280-quickspecs. Table 1: HPE Superdome Flex 280 Server chassis environmental specifications Cooling airflow (front to back) per chassis 375 CFM typical or 650 CFM maximum No GPUs installed: 300 to 650 CFM (8.50 to 18.4 CMM) -
Page 22: Hpe Superdome Flex 280 Server Physical Specifications
HPE Superdome Flex 280 Server physical specifications For complete technical specifications and HPE Superdome Flex 280 Server configuration options, see www.hpe.com/ support/superdomeflex280-quickspecs. Table 2: HPE Superdome Flex 280 Server chassis physical specifications Depth (from front fan handle to rear BaseIO or BMC tray 879.5 mm (34.63 inch) -
Page 23: Hpe Superdome Flex 280 Server Electrical Specifications
HPE Superdome Flex 280 Server electrical specifications For complete technical specifications and HPE Superdome Flex 280 Server configuration options, see www.hpe.com/ support/superdomeflex280-quickspecs. Table 3: HPE Superdome Flex 280 Server chassis electrical specifications Single phase (200/240) Volts 4 IE320-C13 or 4 Saf-D-Grid 400 Maximum Input Power total 5.27 KVA... -
Page 24: Accessing Components
Accessing components Components are accessible through rear top, front top, and bottom covers. Sliding the chassis in the rack The chassis slides forward and backward in the rack to provide access to internal components. Figure 8: Chassis slid forward in rack Figure 9: Chassis slid backward in rack To provide proper clearance for the chassis to slide forward and backward in the rack, you must: •... -
Page 25: Using The Service Shelf
Figure 10: Disconnecting the UPI cables • Remove the power cables and any I/O cables from the rear of the chassis Figure 11: Disconnecting the power and I/O cables Using the service shelf If the chassis is in rack position U01 or U06, use the service shelf when you replace the main logic board or power board. Accessing components... -
Page 26: Using The Service Shelf With The Legs Folded
Figure 12: Service shelf To use the service shelf with a chassis at U01, fold the legs. See Using the service shelf with the legs folded . To use the service shelf with a chassis at U06, extend the legs. See Using the service shelf with the legs extended. Using the service shelf with the legs folded WARNING: Always use two people when moving a chassis onto the service shelf, flipping the chassis over, or putting the... -
Page 27: Using The Service Shelf With The Legs Extended
3. Release the locks on the rails on both sides of the chassis. Push the lock tab on the left side of the chassis down, and push the lock tab on the right up to release. 4. Slide the chassis the rest of the way out of the rack and onto the service shelf. 5. -
Page 28: Removing The Pcie Riser Cover
➀ Remove the two T10 screws that secure the cover. ➁ Slide and lift the cover off the chassis. Removing the PCIe riser cover The PCIe riser cover is under the rear cover. Procedure Remove the PCIe riser cover from the chassis. ➀... -
Page 29: Removing The Front Top Cover
➁ Slide and lift the cover out of the chassis. Removing the front top cover Procedure Remove the front top cover from the chassis. ➀ Remove the five T10 screws that secure the cover. ➁ Slide and lift the cover off the chassis. Removing the air baffles The air baffles are located under the top covers. -
Page 30: Removing The Air Seal
Removing the air seal Two-socket configurations also have an air seal installed on the side of the chassis that does not have processors. Procedure To remove the air seal, remove the two screws that secure it to cable management bracket and lift the air seal out of the chassis. -
Page 31: Removing The Cable Management Bracket
➀ Remove the two T10 screws (one on each side) that secure the brace. ➁ Lift the brace out of the chassis. Removing the cable management bracket The cable management bracket must be removed to replace the motherboard. Procedure 1. Remove the cable wraps, disconnect the PCIe riser cables from each other, and then move the cables out of the cable management bracket. -
Page 32: Removing The Gpu Support Bracket
➀ Remove the four T10 screws (two on each side) that secure the cable management bracket. ➁ Lift the cable management bracket out of the chassis. Removing the GPU support bracket 12 PCIe-slot chassis configurations include a GPU support bracket. This bracket must be removed to replace the motherboard. -
Page 33: Removing The Bottom Cover
➀ Remove the four T10 screws (two on each side) that secure the bracket. ➁ Lift the bracket out of the chassis. Removing the bottom cover Procedure 1. Flip the chassis over (or access it from underneath). WARNING: Always use two people when moving a chassis onto the service shelf, flipping the chassis over, or putting the chassis back in the rack. - Page 34 ➀ Remove the two T10 screws through the front bulkhead. ➁ Slide and lift the cover off the chassis. Accessing components...
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Page 35: Disk Drive Replacement
Disk drive replacement Preparing for disk drive replacement If the drives are mirrored, you can do the following while replacing the faulty disk drive. • Leave the operating system running. • Leave the system powered up. • Leave the system stowed in the rack. In other configurations, you might need to shut down the operating system before replacing a drive. -
Page 36: After Disk Drive Replacement
4. Pry the drive carrier off the drive. 5. Slide the drive into the chassis. 6. Push the drive handle until the drive locks in place. After disk drive replacement 1. Check the status of the disks at the UEFI Shell device manager. Confirm that the disks are shown and attached to a RAID controller. -
Page 37: Dvd Drive Replacement
DVD drive replacement Preparing for DVD drive replacement Procedure 1. Eject any media in the DVD drive. 2. To log the hardware status prior to replacing the part, run collect rcu. eRMC cli> collect rcu 3. Shut down the operating system. 4. - Page 38 ➀ Disconnect the data and power cables from the DVD drive. ➁ Remove the T10 Torx screw that secures the DVD drive. ➂ Slide the DVD drive out the front of the chassis. 4. Slide the replacement DVD drive into the DVD slot. 5.
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Page 39: After Dvd Drive Replacement
After DVD drive replacement Procedure 1. Slide the chassis into the rack and reconnect the cables. 2. Connect power to the system but do not power on the system. 3. To verify cabling, run test upi. eRMC cli> test upi Recable and run the utility again if necessary. -
Page 40: Fan Replacement
Fan replacement Preparing for fan replacement Single-chassis system For a single-chassis system, you can replace a fan while the system is running and stowed in the rack. The remaining fans will speed up to provide proper cooling. You do not need to remove any cables or slide the system forward or backward in the rack to replace a fan. -
Page 41: After Fan Replacement
NOTE: A fan brace is installed on a chassis in a racked system that ships without a shock pallet. The fan brace is no longer needed once the system is installed. Most systems do not ship with fan braces. 3. Grasp the handle and slowly pull the fan straight out of the system. CAUTION: Be careful not to scrape your knuckles on the fan grating. -
Page 42: Single-Chassis System
Single-chassis system Procedure 1. Ensure that there is airflow coming out of the new fan. 2. Check the status of the system hardware. eRMC cli> show health 3. Check the fan sensor readings. eRMC cli> show sensor target=GEOID Review the status and values for the CHASSIS_FAN readings. Two-chassis system Procedure 1. -
Page 43: Gpu Card Replacement
GPU card replacement Preparing for GPU card replacement Procedure 1. Shut down the operating system. 2. Power down the system. 3. Disconnect the chassis from site power. 4. Provide clearance for the chassis to slide in the rack. a. Remove the bezel. b. -
Page 44: After Gpu Card Replacement
➀ Disconnect any power cables connected to the GPU card. ➁ Remove any screws that secure the GPU card to the GPU support bracket. ➂ Remove the screw that secures the retention bracket. ➃ Remove the retention bracket. ➄ Remove the GPU card. Insert the replacement card and secure with screws to the GPU support bracket. - Page 45 eRMC cli> test upi Recable and run the utility again if necessary. 4. Power on the system to the UEFI Shell. eRMC cli> power on npar bootopt=uefishell 5. To confirm that there are no CRC errors or dropped lanes, run test upi again. eRMC cli>...
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Page 46: Memory Dimm Replacement
Memory DIMM replacement Preparing for Memory DIMM replacement Procedure 1. To log the hardware status prior to replacing the part, run collect rcu. eRMC cli> collect rcu 2. Shut down the operating system. 3. Power down the system. 4. Disconnect the chassis from site power. 5. -
Page 47: After Memory Dimm Replacement
P2 DIMM T0 P3 DIMM W0 P2 DIMM T1 P3 DIMM W1 P2 DIMM S0 P3 DIMM V0 P2 DIMM S1 P3 DIMM V1 P2 DIMM R0 P3 DIMM U0 P2 DIMM R1 P3 DIMM U1 P2 DIMM N1 P3 DIMM X1 P2 DIMM N0 P3 DIMM X0 P2 DIMM P1... - Page 48 Recable and run the utility again if necessary. Power on the system and boot to the UEFI Shell. eRMC cli> power on npar bootopt=uefishell To confirm that there are no CRC errors or dropped lanes, run test upi again. eRMC cli> test upi Check the status of the system hardware.
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Page 49: Pcie Card Replacement
PCIe card replacement Preparing for PCIe card replacement Procedure 1. Shut down the operating system. 2. Power down the system. 3. Disconnect the chassis from site power. 4. Provide clearance for the chassis to slide in the rack. a. Remove the bezel. b. -
Page 50: After Pcie Card Replacement
➀ Remove the screw that secures the retention bracket. ➁ Remove the bracket. ➂ Slide the card out of the slot. Insert the replacement card. Connect any internal cables to the card. Install the retention bracket and secure it with its screw. 10. - Page 51 eRMC cli> power on npar bootopt=uefishell 5. To confirm that there are no CRC errors or dropped lanes, run test upi again. eRMC cli> test upi 6. Check the status of the system hardware. eRMC cli> show health eRMC cli> show complex eRMC cli>...
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Page 52: Power Supply Replacement
Power supply replacement Preparing for power supply replacement You can replace a power supply while the system is running and stowed in the rack. If the system is running with two failed power supplies, replace one of them and then replace the other. Do not try to replace both simultaneously. You do not need to remove any cables or slide the system forward or backward in the rack to replace a power supply assembly. -
Page 53: Storage Controller Backup Battery Replacement
Storage controller backup battery replacement NOTE: To obtain a replacement backup battery, order the CacheVault kit, part number P0003963-001. The battery is part of that kit. Preparing for the storage controller backup battery replacement Procedure 1. To log the hardware status prior to replacing the part, run collect rcu. eRMC cli>... -
Page 54: After Storage Controller Backup Battery Replacement
4. Remove the battery from the backup battery card. 5. Insert the replacement backup battery into the tray on the backup battery card. 6. Install the backup battery card. 7. Connect the power cable from the backup battery to the cable attached to the storage controller card. 8. - Page 55 eRMC cli> test upi Recable and run the utility again if necessary. 4. Power on the system and boot to the UEFI Shell. eRMC cli> power on npar bootopt=uefishell 5. To confirm that there are no CRC errors or dropped lanes, run test upi again. eRMC cli>...
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Page 56: Spare Parts
Spare parts For the list of spare parts available for HPE Superdome Flex 280 Server, see www.hpe.com/support/ superdomeflex280-spareparts. Spare parts... -
Page 57: Websites
Recycling information www.hpe.com/recycle • Visio templates www.visiocafe.com/hpe.htm The HPE-Integrity-MC stencil includes HPE Superdome Flex 280 Server front and rear physical shapes. • Supported browsers Google Chrome, Mozilla Firefox, and Microsoft Edge (based on chromimum) HPE Superdome Flex 280 Server support documentation HPE Superdome Flex 280 Server documentation for support specialists is available at www.hpe.com/support/... -
Page 58: Support And Other Resources
• For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: https://www.hpe.com/info/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: https://www.hpe.com/support/hpesc Information to collect • Technical support registration number (if applicable) •... -
Page 59: Remote Support
Additional regulatory information Hewlett Packard Enterprise is committed to providing our customers with information about the chemical substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European Parliament and the Council). A chemical information report for this product can be found at: https://www.hpe.com/info/reach... -
Page 60: Documentation Feedback
Documentation feedback Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, use the Feedback button and icons (located at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal (https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments.
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