Consumer Warranty - FAZUA RIDE 50 TRAIL/STREET Original Instructions Manual

Original instructions | US-English

10 CONSUMER WARRANTY

FAZUA GmbH, warrants to the end Customer (hereinafter referred to as the
"Customer"), in accordance with the provisions set forth below, that the drive
system integrated in the bicycle purchased by the Customer, including the compo-
nents of the drive system, (hereinafter collectively referred to as the "Product")
will remain free of construction, material and manufacturing defects and be fully
functional for a period of two years following delivery to you (warranty period).
However, in the event that a defect should occur, or if the drive system does not remain
fully functional, the FAZUA GmbH shall, at its own discretion, remedy the defect(s) at
its own expense by either performing repairs or providing new or refurbished parts.
However, claims under this warranty shall only be deemed valid if:
• The Product does not exhibit any damage or signs of wear caused by a form
of use deviating from normal intended use or the specifications provided by
FAZUA GmbH in the user manual.
• The Product does not exhibit any signs indicating that repairs or other proce-
dures were performed by anyone not authorized by FAZUA GmbH.
• The damage is not due to improper assembly or follow-up maintenance or lack
of skill, competence or experience of the user or assembler.
• The Product was assembled or serviced by an authorized Fazua dealer.
• The Product has not been modified, neglected, used in competition, or for
commercial purposes such as rental, courier, police, security, etc., misused or
abused, involved in accidents or anything other than normal use.
• There was no installation of components, parts, or accessories not originally
intended for use with or compatible with Fazua Products.
• The serial number has not been removed or rendered illegible.
• Notice of the defect has been given within fourteen (14) days of the discovery
of the defect.
Claims under this warranty require that,
• prior to returning the Product, the Customer contact either the dealer from
whom the Customer purchased the bicycle or FAZUA GmbH, and that the
Customer gives the dealer or FAZUA GmbH an opportunity to perform a fault
analysis over the telephone within a period of eight days.
• the Product is delivered or returned to FAZUA GmbH.
• the original invoice containing the date of purchase is presented.
• the shipping is carried out by a carrier designated by FAZUA GmbH.
The Customer may use a different carrier at his own expense.
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