FAZUA RIDE 50 TRAIL/STREET Original Instructions Manual
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FAZUA RIDE 50 TRAIL/STREET Original Instructions Manual

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Original instructiOns
Edition 2021 | EN-US 08.2021
F A Z U A R I D E 5 0  
T R A I L / S T R E E T

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  • Page 1 Original instructiOns Edition 2021 | EN-US 08.2021 F A Z U A R I D E 5 0   T R A I L / S T R E E T...
  • Page 2 © 2021 Fazua GmbH All Rights Reserved...

  • Page 3: Table Of Contents

    Original instructions | US-English  F UNDAMENTALS OVERVIEW: FAZUA RIDE 50 DRIVE SYSTEM ............6 ABOUT THIS MANUAL ..................8 Terminology and structure ................8 2.2 Read and keep manual .................. 8 2.3 Description of signs and symbols ..............9 SAFETY ......................10 Functionality &...
  • Page 4 US-English | Original instructions 9 DISPOSAL INFORMATION ................36 Disposal of your e-bike ................36 9.2 Disposing of the BATTERY ................36 10 CONSUMER WARRANTY .................. 37 11 SERVICE ......................38 12 CONFORMITY ....................39  D RIVEPACK 13 MODEL VARIANTS OF THE DRIVEPACK ............. 40 14 DETAILED VIEW &...
  • Page 5 Original instructions | US-English 24.3 Levels of support ..................53 24.3.1 Attack function ................... 24.4 Restart drive system .................. 55 24.5 Rain mode..................... 55 24.6 Switching bicycle lighting on and off ............56 24.7 Bluetooth® connection ................56  B ATTERY 25 DETAILED VIEW & PART DESIGNATIONS: BATTERY ........... 57 26 TECHNICAL DATA ...................

  • Page 6: Overview: Fazua Ride 50 Drive System

    US-English | Original instructions OVERVIE W: FAZUA RIDE 50 DRIVE SYSTEM DRIVEPACK BOTTOM BRACKET (Details from Page 40) (Details from Page 45) RIDE 50 DRIVEPACK TRAIL/STREET RIDE 50 BOTTOM BRACKET REMOTE (Details from Page 48) REMOTE FX REMOTE BX REMOTE RX BATTERY...
  • Page 7 Original instructions | US-English...

  • Page 8: About This Manual

    US-English | Original instructions ABOUT THIS MANUAL 2.1 Terminology and structure These original instructions are part of the FAZUA RIDE 50 drive system. In order to improve readability, the term “manual” will be used instead of the term “Original instructions”. To facilitate orientation within the manual, it is divided into sections: The first section is called “Basics”...

  • Page 9: Description Of Signs And Symbols

    Original instructions | US-English 2.3 Description of signs and symbols Certain types of notes and information in this manual are identified by signs or symbols, which are listed below together with their meaning. DANGER High risk level! Risks that result in death or serious injury are indicated by the signal word “Danger”.

  • Page 10: Safety

    * FAZUA RIDE 50 is based on the technological foundations of the FAZUA evation drive system. Some of the components on the FAZUA RIDE 50 and evation drive systems are compatible with one another. If you have any...

  • Page 11: Limitation Of Liability

    Original instructions | US-English 3.2 Limitation of liability FAZUA accepts no liability for damage caused by incorrect or improper installation or use other than that intended. Only use the drive system as described in this manual. Any other use is considered improper and may result in accidents, serious injury and damage to the drive system.
  • Page 12 US-English | Original instructions This symbol indicates that the marked component must be disposed of separately as electrical or electronic equipment at the end of its service life and must not be disposed of with household waste. The symbols must be affixed in the European Union in accordance with the laws and directives in force there.

  • Page 13: Important Safety Instructions

    Batteries may explode! Using unsuitable batteries or handling the BATTERY improperly may cause the battery to explode. ►Always use an original FAZUA BATTERY that is approved by the e-bike manufacturer. ►Never use a damaged BATTERY and never attempt to charge a damaged BATTERY! ►Never open the BATTERY! Attempting to open a battery increases...
  • Page 14 US-English | Original instructions ►Only use the BATTERY in e-bikes equipped with an original FAZUA RIDE 50 drive system. Never use the BATTERY for other purposes or in other drive systems. DANGER Dangers during unattended use! There are always special risks for children (younger than 14 years) and people with limited physical, sensory and mental abilities (e.g.
  • Page 15 ►Keep the CHARGER in a clean condition. A dirty or contaminated CHARGER increases the risk of electric shock. ►Only use the BATTERY in e-bikes equipped with an original FAZUA RIDE 50 drive system. Never use the battery for other purposes or...
  • Page 16 BATTERY and increase the risk of fire. ►Do not modify or attempt to repair the CHARGER or the BATTERY. ►Always use an original and compatible CHARGER from FAZUA to charge the BATTERY. ►Take care not to handle metal objects such as coins, paper clips, screws, etc.
  • Page 17 Original instructions | US-English It is therefore essential to keep the BATTERY and CHARGER away from flammable materials. Pay particular attention during the charging process and always move the BATTERY and CHARGER to a dry and fireproof place before charging. ►Do not leave the BATTERY and CHARGER unattended during charging. DANGER Risk of caustic burns due to battery acid! The BATTERY contains battery acid.
  • Page 18 US-English | Original instructions WARNING Risk of burns! The cooling unit on the DRIVEPACK can become very hot during oper- ation and you may burn yourself when touching it. ►Handle the DRIVEPACK with care. ►Allow the DRIVEPACK to cool completely before touching the DRIVEPACK.

  • Page 19: Notes On Safe Riding In Road Traffic

    Original instructions | US-English 3.5 Notes on safe riding in road traffic By following the road safety precautions listed below, you can reduce the risk of accidents and injuries when riding a bicycle or e-bike in road traffic. The term “road traffic” also refers to private areas open to the public and to field or forest paths open to the public.

  • Page 20: Usage

    ►You must also read the detailed descriptions in the section for the relevant component: • before you use your e-bike equipped with the FAZUA RIDE 50 drive system for the first time, • if you are unsure how to use it, •...

  • Page 21: Inserting The Drivepack Into The E-Bike

    Original instructions | US-English 3. Place the BATTERY with the connecting contact first on the battery holder of the DRIVEPACK. 4. Carefully insert the BATTERY as far as possible into the battery holder. The BATTERY locks in place automatically when inserted correctly. If the BATTERY does not lock, repeat the procedure.

  • Page 22: Removing The Drivepack From The E-Bike

    US-English | Original instructions 3. Check that the DRIVEPACK is seated securely. If the DRIVEPACK does not lock, repeat the procedure. Do not use the drive system if the DRIVEPACK on the e-bike cannot be locked. If the unlocked DRIVE- PACK falls out of the e-bike holder while riding, this can lead to an accident/fall and damage the DRIVEPACK or the BATTERY.

  • Page 23: Removing The Battery From The Drivepack

    Original instructions | US-English 4.1.4 Removing the BATTERY from the DRIVEPACK → You can find detailed information here in Chapter 27.3 “Removing the BATTERY from the DRIVEPACK”. CAUTION Pinch risk! You may trap your fingers when removing the BATTERY from the DRIVEPACK. ►When pressing the push button or removing the BATTERY, be careful not to pinch your fingers.

  • Page 24: Switch Off Drive System

    Chapter 27.4 “Switching off the BATTERY” 4.3 Instructions for riding with the drive system Observe the following instructions for riding your e-bike equipped with the FAZUA RIDE 50 drive system. Gear change: The gearshift of your e-bike can be operated in the same way as that of a conven- tional bicycle.

  • Page 25: Switching On The Drive System After Standstill

    Original instructions | US-English • the selected route and the weather conditions; • the weight of driver and e-bike (total weight); • the condition and age of the BATTERY. The following therefore applies as a matter of principle: Familiarize yourself with your e-bike step by step and away from roads and →...

  • Page 26: Set Support Level

    You can check and individually adjust the maximum motor power using the FAZUA Toolbox or the FAZUA app. → See in Chapter 6.2 “FAZUA app” for more information on the FAZUA app. In addition to the “regular” support levels, which you can use at any...

  • Page 27: Charging The Battery

    Original instructions | US-English 4.6 Charging the BATTERY DANGER Risk of electric shock and fire! If you use the CHARGER improperly, you and others may be exposed to the risk of electric shock or you could cause a fire. ►Read and follow the handling-specific warnings in the section for the CHARGER and the BATTERY.

  • Page 28: Storage And Transport

    US-English | Original instructions 4. Plug the power plug into a suitable wall outlet to establish the power connection. The charging process starts automatically after connection to the mains. → You can find detailed information here in Chapter 27.8 “Charging process”. 5. Disconnect the CHARGER from the mains by unplugging the mains plug from the socket when charging is complete or to interrupt charging.

  • Page 29: Optional Accessories

    • < 1 month storage time: -15 to 60°C • 3 months storage time: -15 to 45°C • 1 year storage time: -15 to 25°C If you have further questions, please contact a FAZUA certified partner or visit → the official FAZUA service platform (https://fazua.com/de/support).

  • Page 30: Fazua App

    6.2 FAZUA app Your REMOTE is equipped with a Bluetooth® function that enables you to connect a mobile device to the REMOTE and utilize other features using the FAZUA app. You can download the FAZUA app from the FAZUA homepage, which provides detailed information about the FAZUA app and its functions.

  • Page 31: Cleaning And Maintenance

    To update the firmware, connect the DRIVEPACK to your computer via the USB port. You will need a USB cable to do this*. Visit the FAZUA homepage for a detailed description of how to perform the firm- ware update. You can access the corresponding website directly by scanning the following QR code: https://fazua.com/en/support/help-center/ride-50-firmware/update-firmware/...

  • Page 32: Cleaning And Maintaining Components

    US-English | Original instructions 7.2 Cleaning and maintaining components CAUTION Risk of injury! If the drive system is set in motion while you are handling it, you may trap your fingers or otherwise injure yourself. ►Remove the DRIVEPACK from the e-bike when cleaning the e-bike or the drive system components.
  • Page 33 2–3 months or at the latest as soon as it is no longer comfort- able to operate. For more information on cleaning and main- → taining your drive system, contact a FAZUA certified partner or visit the FAZUA service platform (https://fazua.com/de/support).

  • Page 34: Troubleshooting

    1. If your e-bike or drive system does not function as desired, first check whether the fault can be rectified using the “Troubleshooting” overview table below. 2. If necessary, contact a FAZUA certified partner or visit the FAZUA service plat- form (https://fazua.com/de/support), if: •...
  • Page 35 BOTTOM BRACKET. up/flashes yellow. Check the position of the spoke magnet. If you cannot → find any faults, contact a FAZUA certified partner. The white LEDs on Software update the REMOTE flash. After a new firmware update, the REMOTE is updated →...

  • Page 36: Disposal Information

    US-English | Original instructions DISPOSAL INFORMATION According to the EU Directives for waste electrical and electronic equipment (Directive 2012/19/EU) and spent batteries (Directive 2006/66/EC), the relevant components must be collected separately and disposed of in an environmentally sound manner. Before disposing of your e-bike, remove the BATTERY and any other batteries →...

  • Page 37: Consumer Warranty

    However, in the event that a defect should occur, or if the drive system does not remain fully functional, the FAZUA GmbH shall, at its own discretion, remedy the defect(s) at its own expense by either performing repairs or providing new or refurbished parts.

  • Page 38: Service

    FAZUA GmbH. • FAZUA GmbH shall have no liability for any loss or injury caused, in whole or in part, by its actions, omissions, or negligence, or for contingencies beyond its control.

  • Page 39: Conformity

    Original instructions | US-English 12 CONFORMITY Fazua confirms the conformity according to 47 CFR Section 15.19 - Information to the user. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and 2.

  • Page 40: Drivepack

    US-English | Original instructions DRIVEPACK 13 MODEL VARIANTS OF THE DRIVEPACK The motor unit of your drive system will be a RIDE 50 DRIVEPACK TRAIL or a RIDE 50 DRIVEPACK STREET, depending on the model. The model variants of the DRIVEPACK vary in terms of their technical details, but are handled in the same way and are therefore described together in this section.

  • Page 41: Technical Data

    Original instructions | US-English Part designations → Interface (BOTTOM BRACKET) → Cover (USB port) → USB port → Battery holder → Locking lever → Cylinder lock* → Key* 15 TECHNICAL DATA TECHNICAL DATA OF THE DRIVEPACK RIDE 50 DRIVEPACK TRAIL → Model designations RIDE 50 DRIVEPACK STREET →...

  • Page 42: Using The Drivepack

    US-English | Original instructions 16 USING THE DRIVEPACK 16.1 Inserting the DRIVEPACK into the e-bike NOTE Risk of damage! Improper handling may result in damage to the BATTERY and/or retainer on the e-bike. ►In order to avoid damaging the cover flap and/or the retainer in the e-bike, make sure that the cover flap over the charging socket on the BATTERY is closed correctly before inserting the DRIVEPACK with BATTERY into the e-bike.

  • Page 43: Removing The Drivepack From The E-Bike

    Original instructions | US-English 3. Check that the DRIVEPACK is seated securely. If the DRIVEPACK does not lock, pull it out again if necessary and attempt to insert it again. Do not use the drive system if the DRIVEPACK on the e-bike cannot be locked.

  • Page 44: Securing/Locking The Drivepack On The E-Bike

    US-English | Original instructions 3. Hold the locking lever [A.5] in the open position and carefully lower the DRIVEPACK at the same time. 4. Then move the locking lever back to the closed position and remove the DRIVEPACK from the interface [B.1] on the BOTTOM BRACKET. 16.3 Securing/locking the DRIVEPACK on the e-bike Depending on the model, a cylinder lock [A.6] is integrated into the frame of your e-bike, which you can use to lock the DRIVEPACK mounted on the e-bike and there-...

  • Page 45: Bottom Bracket

    Original instructions | US-English BOTTOM BRACKET 17 DETAILED VIEW & PART DESIGNATIONS: BOTTOM BRACKET RIDE 50 BOTTOM BRACKET Part designations → Interface (DRIVEPACK) → Speed sensor → Marking (alignment spoke magnet/speed sensor) → Spoke magnet → Fixing screw (spoke magnet)

  • Page 46: Technical Data

    US-English | Original instructions 18 TECHNICAL DATA TECHNICAL DATA OF THE BOTTOM BRACKET → Model designation RIDE 50 BOTTOM BRACKET → Support torque, max. 58 Nm → Q factor, min. (excluding crank arms) 5.31 (135 mm) Catenaries* → 4-arm BCD104 1.92 (49 mm) →...

  • Page 47: Correcting Incorrect Position/Alignment

    Original instructions | US-English If the distance between speed sensor and spoke magnet is outside the specified range or the speed sensor is not correctly connected, the drive system operates in “Soft Fault” fault mode. → You can find detailed information here in Chapter 23.1 “Status indicator”.

  • Page 48: Remote

    US-English | Original instructions REMOTE 20 REMOTE MODEL VARIANTS Depending on the model, you can operate your drive system using the: • REMOTE FX, • REMOTE BX or • REMOTE RX. The model variants of the REMOTE differ in appearance, but are handled in the same way and are therefore described together in this section.
  • Page 49 Original instructions | US-English REMOTE FX REMOTE BX REMOTE RX Part designations → Upper touch sensor → Center button → Lower touch sensor → Brightness sensor → LED display: Display of charge level/support level → LED display: Status indicator...

  • Page 50: Technical Data

    US-English | Original instructions 2 2 TECHNICAL DATA TECHNICAL DATA OF THE REMOTE REMOTE FX → Model designations REMOTE BX REMOTE RX Degree of protection → IP54 (in assembled condition) → Weight, approx. 0.106 lbs (0.048 kg) 23 °F to 104 °F (-5 °C to +40 °C) →...

  • Page 51: Display Of Charge Level/Support Level

    If a “Soft Fault” occurs, you can continue riding your e-bike, but FAZUA strongly advises against doing so in order to avoid further damage to the drive system or e-bike.

  • Page 52: Using The Remote

    US-English | Original instructions 24 USING THE REMOTE WARNING Danger due to distraction during operation! If you are distracted by the use of the REMOTE while riding, accidents and serious injury may result. ►Before using your e-bike for the first time, familiarize yourself with the functions and handling of your REMOTE away from road traffic.

  • Page 53: Setting The Pedal Support

    Original instructions | US-English 24.2 Setting the pedal support You can use the REMOTE to set the desired support level at any time - even while riding. Tap the upper touch sensor [C.1] on the REMOTE to switch to the next higher →...

  • Page 54: Attack Function

    You can check and individually adjust the maximum motor power using the FAZUA Toolbox or the FAZUA app. → See in Chapter 6.2 “FAZUA app” for more information on the FAZUA app. 24.3.1 Attack function In addition to the “regular” support levels, which you can use at any time*, the...

  • Page 55: Restart Drive System

    Original instructions | US-English To activate the Attack function: Press and hold the upper touch sensor [C.1] on the REMOTE for 2 seconds. → The LEDs on the indicator [C.5] display a special animation sequence to indicate that the Attack function is active. The Attack function is deactivated automatically after 4 or 12 seconds or when you stop pedaling (e.g.

  • Page 56: Switching Bicycle Lighting On And Off

    3. Press the center button again once briefly to turn off the bicycle lights. 24.7 Bluetooth® connection You can connect your cell phone to your drive system via the FAZUA app. Once the connection has been successfully established, the 5 LEDs [C.5]/[C.6] on the REMOTE start a blue animation sequence that pulsates outward from the center.

  • Page 57: Battery

    Original instructions | US-English BATTERY 25 DETAILED VIE W & PART DESIGNATIONS: BAT TERY ENERGY 250 X Part designations → Push button (battery lock) → Interface (DRIVEPACK) → Charging socket (with cover flap) → Charge level indicator* → On/off button 26 TECHNICAL DATA TECHNICAL DATA ON THE BATTERY →...

  • Page 58: Using The Battery

    US-English | Original instructions 2 7 USING THE BAT TERY 27.1 Checking and switching on the BATTERY DANGER Risk of explosion and fire! A damaged or dirty battery may explode and/or cause a fire. ►Never insert a damaged BATTERY into the DRIVEPACK. ►Check the BATTERY for visible damage, such as cracks or burn marks, before each insertion.
  • Page 59 Original instructions | US-English The BATTERY is designed so that it can only be inserted into the battery holder when correctly aligned. So if you have problems inserting the BATTERY into the battery holder, it may be because you have not aligned the BATTERY correctly. In this case, first check that the BATTERY is aligned correctly and attempt to insert it again.

  • Page 60: Removing The Battery From The Drivepack

    US-English | Original instructions 27.3 Removing the BATTERY from the DRIVEPACK CAUTION Pinch risk! You may trap your fingers when removing the BATTERY from the DRIVEPACK. ►When pressing the push button or removing the BATTERY, be careful not to pinch your fingers. 1.

  • Page 61: Automatic Battery Shutdown

    Improper handling of the BATTERY or attempting to charge batteries with an incompatible charger could cause a fire. ►Always use an original and compatible CHARGER from FAZUA to charge the BATTERY. ►The BATTERY and CHARGER heat up during charging, so keep them away from combustible materials.

  • Page 62: Connecting The Battery To The Charger

    US-English | Original instructions DANGER Risk of electric shock! Improper handling of the CHARGER or incorrect mains connection may expose you and others to the risk of electric shock. ►Observe the instructions in in section “CHARGER”. You can either leave the BATTERY in the DRIVEPACK during charging or remove it from the DRIVEPACK and charge it separately.

  • Page 63: Ending Charging Process

    Original instructions | US-English 3. Plug the power plug [E.5] into a suitable wall outlet to establish the power connection. The charging process starts automatically after connection to the mains. 27.7.2 Ending charging process 1. Then disconnect the CHARGER from the power grid by pulling the mains plug [E.5] out of the socket.

  • Page 64: Charger

    US-English | Original instructions CHARGER 28 DETAILED VIE W & PART DESIGNATIONS: CHARGER CHARGER S (EU/US) Part designations → Mains adapter → Charger cable → Charging plug → Mains cable → Mains plug (power connection)* → Plug → Mains socket → LED display 29 TECHNICAL DATA TECHNICAL DATA ON THE CHARGER CHARGER S (EU/US) |...

  • Page 65: Using The Charger

    ►During charging place the CHARGER and BATTERY on a well ventilated surface. ►Only use the CHARGER to charge an original and compatible BATTERY from FAZUA. ►Never attempt to charge non-rechargeable batteries! 30.1 Preparing the CHARGER 1. Pick up the mains adapter [E.1] and the power cord [E.4].

  • Page 66: Connecting The Charger To The Battery

    US-English | Original instructions 30.2 Connecting the CHARGER to the BATTERY DANGER Risk of electric shock! If the mains connection is incorrect, you and others may be exposed to the risk of electric shock. ►Connect the CHARGER to the BATTERY first before connecting the CHARGER to the power supply.

  • Page 67: Unplugging The Charger From The Battery

    Original instructions | US-English 30.3 Unplugging the CHARGER from the BATTERY DANGER Risk of electric shock! If the mains connection is incorrect, you and others may be exposed to the risk of electric shock. ►Disconnect the CHARGER from the power supply first before discon- necting the CHARGER from the BATTERY.
  • Page 68 Fazua GmbH Marie-Curie-Straße 6 85521 Ottobrunn, Germany www.fazua.com...

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