Original instructions | English B ASICS OVERVIEW: FAZUA RIDE 50 DRIVE SYSTEM ............6 ABOUT THESE INSTRUCTIONS ................8 Terms and structure ..................8 2.2 Reading and retaining the instructions ............8 2.3 Explanation of characters and symbols used ..........9 SAFETY ......................10...
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English | Original instructions 9 DISPOSAL INSTRUCTIONS ................34 Disposing of your e-bike ................34 9.2 Disposal of the BATTERY ................34 10 MANUFACTURER'S WARRANTY FOR THE EUROPEAN UNION AND UNITED KINGDOM ....................... 35 11 SERVICE ......................36 12 DECLARATIONS OF CONFORMITY ..............37 12.1 EU Conformity of the individual components or of the drive system ..
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Original instructions | English 23.2 Display of the charge level/support level ..........49 24 USING THE REMOTE ..................49 24.1 Switching the drive system on and off ............. 49 24.2 Setting the pedal support................50 24.3 Support levels ....................51 24.3.1 Attack function ................... 24.4 Re-starting the drive system ..............
English | Original instructions ABOUT THESE INSTRUCTIONS 2.1 Terms and structure These original instructions belong to the FAZUA RIDE 50 drive system. To improve readability, the term “Instructions” will be used below instead of the term “Original instructions”. To facilitate orientation within these instructions, it is divided into sections: The first section, “Basics”, covers the drive system as a whole.
Original instructions | English 2.3 Explanation of characters and symbols used Certain types of notices and information in these instructions are marked by char- acters or symbols that are listed below together with their meanings. WARNING Risks that could result in death or serious injury are identified with the signal word “Warning”.
* FAZUA RIDE 50 builds on the technological foundations of the FAZUA evation drive system. Some of the compo- nents of the FAZUA RIDE 50 and evation drive systems are compatible with each other. If you have any ques- tions, please contact your FAZUA certified partner.
Original instructions | English Only use the drive system as described in these instructions. Any other usage is regarded as unintended and can result in accidents, serious personal injury and damage to the drive system. 3.2 Symbols & pictograms of the drive system On individual components of the drive system, you will find specific symbols and pictograms which are listed along with their meanings.
English | Original instructions This symbol indicates products that meet all requirements for obtaining the European CE marking. For specific information, see the “Declarations of conformity” chapter. This symbol indicates products that meet all requirements for obtaining the European UKCA marking. For specific information, see the “Declarations of conformity” chapter.
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Danger of battery explosion! The BATTERY may explode if you use inappropriate batteries or do not handle the rechargeable BATTERY correctly. ►Only use the genuine BATTERY from FAZUA approved by the e-bike manufacturer. ►Under no circumstances use a damaged BATTERY and never...
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►Keep the BATTERY away from heat (e.g. strong sunlight), naked flame or water and other fluids. ►The BATTERY must be used exclusively in e-bikes equipped with an original FAZUA RIDE 50 drive system. Never use the BATTERY for other purposes or in other drive systems. WARNING...
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Original instructions | English ►If you come into contact with battery acid, immediately rinse the affected body part thoroughly under running water. ►After rinsing, seek advice from a doctor immediately, in particular on eye contact and/or if the mucous membranes are affected (e.g.
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English | Original instructions ►Do not pull on the mains cable or charger cable to remove the respective cable from a socket or outlet, and instead always grip the corresponding plug. ►Never touch the plugs on the mains cable or charger cable with wet or damp hands.
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Original instructions | English ►Cleaning and user maintenance must not be carried out by children without supervision. ►Keep the BATTERY and the CHARGER out of the reach of children. CAUTION Risk of burns! The radiator in the DRIVEPACK can become very hot during operation, meaning you may burn yourself.
English | Original instructions 3.4 Instructions for safe riding in road traffic By following the instructions listed below for safe riding in road traffic, you can reduce the risk of accidents and injuries when riding a bicycle or e-bike. The term “road traffic” also refers to publicly accessible private areas and publicly accessible field or forest paths.
It is essential that you also read the detailed descriptions in the section relating → to the component in question: • before you use your e-bike equipped with the FAZUA RIDE 50 drive system for the first time, • if you are unsure how to use it, •...
English | Original instructions 4.1.2 Inserting the DRIVEPACK into the e-bike → More detailed information can be found in chapter 16.1 “Inserting the DRIVEPACK into the e-bike”. 1. Position the DRIVEPACK with the interface for the BOTTOM BRACKET onto the corresponding interface on the BOTTOM BRACKET. 2.
Original instructions | English 4.1.4 Removing the BATTERY from the DRIVEPACK → More detailed information can be found in chapter 27.3 “Removing the BATTERY from the DRIVEPACK”. 1. Secure the BATTERY with one hand. 2. Press the push button as far as it will go to release the BATTERY from the locking device.
Press and hold the on/off button on the BATTERY for 3 seconds to turn the → BATTERY off. FAZUA recommends switching off the BATTERY in addition to the drive system if you park your e-bike for an extended period of time (e.g. if you take a break during a longer trip).
Original instructions | English 4.3 Instructions for driving with the drive system Follow these instructions for riding your e-bike equipped with the FAZUA RIDE 50 drive system. Changing gear: The gears of your e-bike are to be operated in the same way as those of a conven- tional bicycle.
English | Original instructions 4.4 Switching on the drive system following a standstill Your e-bike will be at a standstill as soon as it is switched off. The drive system (not the BATTERY!) switches off automatically after 15 minutes of standstill. Briefly press the centre button on the REMOTE 1× to switch on the drive system →...
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The maximum engine power can be checked and individually adjusted via the FAZUA Toolbox or the FAZUA App. → For more information on the FAZUA App, see in chapter 6.3 “FAZUA App”. In addition to the “regular” support levels, which you can use perma-...
English | Original instructions 4.6 Charging the BATTERY You can either leave the BATTERY in the DRIVEPACK during charging or remove it from the DRIVEPACK and charge it sepa- rately. 1. Before charging the BATTERY, prepare the CHARGER by connecting the mains cable to the mains adapter.
• Storage time of < 1 month: -15 to 60°C • Storage time of 3 months: -15 to 45°C • Storage time of 1 year: -15 to 25°C If you have any questions, please contact a FAZUA certified partner or visit the → official FAZUA service platform (https://fazua.com/de/support).
OPTIONAL ACCESSORIES 6.1 12 V Car Charger The 12 V Car Charger is an original accessory for the FAZUA RIDE 50 drive system. The 12 V Car Charger serves as a mobile charger for the BATTERY. For the power supply, connect the 12 V Car Charger correctly to a 12 V electricity supply (e.g. in a vehicle).
Your REMOTE is equipped with a Bluetooth function. This allows you to pair a mobile device with the remote and use additional features using the FAZUA App. You can download the FAZUA App from the FAZUA homepage. There you will also find detailed information about the FAZUA App and its functions. Scanning the following QR code will take you directly to the corresponding website: https://fazua.com/en/support/help-center/mobile-apps/fazua-app/...
2. Insert one USB plug into the USB socket of the DRIVEPACK and the other USB plug into the USB port of your computer. 3. Follow the descriptions for performing the firmware update on the FAZUA homepage. After successfully carrying out the firmware update: 4.
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If you have any questions about cleaning and maintenance of your drive → system, please contact a FAZUA certified partner or visit the official FAZUA service platform (https://fazua.com/de/support).
“Troubleshooting” overview table given below. 2. If necessary, please contact a FAZUA certified partner or visit the official FAZUA service platform (https://fazua.com/de/support) in the following cases: • The fault is not listed in the overview table, •...
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BOTTOM BRACKET. up/flashes yellow. Check the position of the spoke magnet. If you do not → find a fault, contact a FAZUA certified partner. The white LEDs on Software update the REMOTE flash. After a new firmware update, the REMOTE will update →...
English | Original instructions DISPOSAL INSTRUCTIONS According to the EU Directives on waste electrical equipment (Directive 2012/19/EU) and waste accumulators (Directive 2006/66/EC), the corresponding components must be collected separately and disposed of in an environmentally friendly manner. Before disposing of your e-bike, remove the BATTERY and any other accumula- →...
10 MANUFACTURER'S WARRANTY FOR THE EUROPEAN UNION AND UNITED KINGDOM FAZUA GmbH, Marie-Curie-Strasse 6, 85521 Ottobrunn, Germany (hereinafter referred to as “Manufacturer”) guarantees to the end customer (hereinafter referred to as “Customer”) in accordance with the following provisions that the drive system and its components installed in the bicycle (hereinafter referred to as “Product”) purchased by the customer within the European Union (as of 1...
FAZUA service team. Where applicable, also visit the FAZUA service platform: → https://fazua.com/de/support. Here you will find comprehensive content relating to the topic of “Service”, as well as a search function for locating FAZUA certified partners in your area.
12.3 Special information on the remote with Bluetooth function FAZUA GmbH hereby declares that this product conforms to the basic requirements and other relevant regulations of the Radio Equipment Directive 2014/53/EU, R&TTE Directive 1999/5/EC, EMC Directive 2014/30/EU, ErP Directive 2009/125/EC,...
English | Original instructions DRIVEPACK 13 MODEL VARIANTS OF THE DRIVEPACK Depending on the model, the motor unit of your drive system is a RIDE 50 DRIVE- PACK TRAIL or a RIDE 50 DRIVEPACK STREET. The model variants of the DRIVEPACK differ from each other on the basis of tech- nical details, but are identical in terms of handling and are therefore described together in this section.
Original instructions | English Part designations → Interface (BOTTOM BRACKET) → Cap (USB port) → USB port → Battery holder → Locking lever → Cylinder lock* → Key* 15 TECHNICAL DATA TECHNICAL DATA ON THE DRIVEPACK RIDE 50 DRIVEPACK TRAIL → Model designations RIDE 50 DRIVEPACK STREET →...
English | Original instructions 16 USING THE DRIVEPACK 16.1 Inserting the DRIVEPACK into the e-bike NOTICE Danger of damage! Improper handling can damage the rechargeable battery and/or the holder on the e-bike. ►Ensure that the cover flap over the charging socket on the BATTERY is closed correctly before inserting the DRIVEPACK with the BATTERY into the e-bike to avoid damaging the cover flap and/ or the holder in the e-bike.
Original instructions | English If the DRIVEPACK does not lock, pull it out again if necessary and then try to insert it again. Do not use the drive system if the DRIVEPACK cannot be locked to the e-bike. 16.2 Removing the DRIVEPACK from the e-bike CAUTION Risk of burns! The radiator in the DRIVEPACK can become very hot during operation,...
English | Original instructions 16.3 Securing/locking the DRIVEPACK on the e-bike Depending on the bicycle manufacturer, a cylinder lock [A.6] is integrated into the frame of your e-bike, which you can use to lock the DRIVEPACK mounted on the e-bike and thus secure it against theft etc. 1.
English | Original instructions 18 TECHNICAL DATA TECHNICAL DATA ON THE BOTTOM BRACKET → Model designation RIDE 50 BOTTOM BRACKET → Support torque, max. 58 Nm → Q-factor, min. 135 mm (without crank arms) Chain lines* → 4-arm BCD104 49 mm → 4-arm BCD104 boost 148 52 mm →...
Original instructions | English If the distance between the speed sensor and spoke magnet is outside the specified range, or the speed sensor is not correctly connected, the drive system will work in “Soft Fault” mode. → More detailed information can be found in chapter 23.1 “Status display”.
English | Original instructions REMOTE 20 MODEL VARIANTS OF THE REMOTE Depending on the model, you can operate your drive system using the: • REMOTE FX • REMOTE BX or • REMOTE RX Although the model variants of the REMOTE differ visually from each other, they are identical in their handling and are therefore described together in this section.
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Original instructions | English REMOTE FX REMOTE BX REMOTE RX Part designations → Top contact sensor → Centre button → Bottom contact sensor → Brightness sensor → LED indicator: Display of the charge level/support level → LED indicator: Status display...
English | Original instructions 2 2 TECHNICAL DATA TECHNICAL DATA ON THE REMOTE REMOTE FX → Model designations REMOTE BX REMOTE RX → Protection type (in installed condition) IP54 → Weight, approx. 0.048 kg → Operating temperature -5°C to +40°C (ambient temperature) →...
Original instructions | English If a “Soft Fault” occurs, you will be able to continue riding your e-bike, but FAZUA strongly recommends not doing so to avoid further faults or damage to the drive system or to the e-bike. • Flashing red = “Hard Fault”...
English | Original instructions Switch off the drive system using the REMOTE by holding down the centre → button for 1 second [C.2]. REMOTE FX REMOTE BX REMOTE RX 24.2 Setting the pedal support The REMOTE can be used at any time to set the desired support level, including when riding.
The maximum engine power can be checked and individually adjusted via the FAZUA Toolbox or the FAZUA App. → For more information on the FAZUA App, see in chapter 6.3 “FAZUA App”.
English | Original instructions 24.3.1 Attack function In addition to the “regular” support levels, which you can use permanently*, the drive system has an additional function: The Attack function allows you to ride for a short time with an (increased) maximum motor power of 350 watts, which means that you have even more thrust for a short time.
Original instructions | English 24.5 Rain mode Rain mode prevents rain drops from accidentally adjusting the support level of your e-bike. If you have activated the rain mode, use the centre button to set the desired support level: 1. Activate the rain mode by pressing and holding the centre button [C.2] of the REMOTE until the LED display [C.5] on the REMOTE shows a short blue LED animation instead of the current charge level of the BATTERY (in the colour of the set support level).
3. Press the centre button again 1× briefly to turn off the bicycle lights. 24.7 Bluetooth® connection You can connect your mobile phone to your drive system via the FAZUA App. When the connection is successfully established, the 5 LEDs [C.5]/[C.6] on the remote display a blue animation pulsing from the centre outward.
Original instructions | English BATTERY 25 DETAILED VIE W & PART DESIGNATIONS: BAT TERY ENERGY 250 X Part designations → Push button (battery lock) → Interface (DRIVEPACK) → Charging socket (with cover flap) → Charge level indicator* → On/off button 26 TECHNICAL DATA TECHNICAL DATA ON THE BATTERY →...
English | Original instructions 2 7 USING THE BAT TERY 27.1 Checking and switching on BATTERY WARNING Risk of explosion and fire! A damaged or dirty battery may explode and/or cause a fire. ►Never insert a damaged BATTERY into the DRIVEPACK. ►Check the BATTERY for visible damage, such as cracks or burn marks, before each insertion.
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Original instructions | English The BATTERY is designed so that it can only be inserted into the battery holder when correctly aligned. If you therefore have problems inserting the BATTERY into the battery holder, it may be because you have not aligned the BATTERY correctly. Therefore, in this case, first check the correct alignment of the BATTERY and try inserting it again.
English | Original instructions 27.3 Removing the BATTERY from the DRIVEPACK CAUTION Pinch risk! You can pinch your fingers when removing the BATTERY from the DRIVEPACK. ►When pressing the push button or removing the BATTERY, be careful not to pinch your fingers. 1.
Original instructions | English 27.5 Checking the charge level and state of health (SOH) of the BATTERY Using the charge level indicator [D.4] of the BATTERY, you can check the current charge level of the BATTERY before or during use (e.g. for trip planning).
If you handle the BATTERY improperly or try to charge it with an incom- patible CHARGER, you could cause a fire. ►Only use an original and compatible CHARGER from FAZUA to charge the BATTERY. ►The CHARGER and BATTERY heat up during charging so keep them away from combustible materials.
Original instructions | English 2. Insert the charging plug [E.3] into the charging socket on the BATTERY. Since the charging plug is magnetically coded, it can only be inserted into the intended position. 3. Insert the mains plug [E.5] into a suitable wall outlet to establish the power connection.
English | Original instructions CHARGER 28 DETAILED VIE W & PART DESIGNATIONS: CHARGER CHARGER S (EU/US) Part designations → Mains adapter → Charger cable → Charging plug → Mains cable → Mains plug (power supply)* → Plug → Mains socket → LED display 29 TECHNICAL DATA TECHNICAL DATA ON THE CHARGER →...
►During charging, place the CHARGER and BATTERY on a well-venti- lated surface. ►Only use the CHARGER to charge the original and compatible evation BATTERY from FAZUA. ►Never attempt to charge non-rechargeable batteries!
English | Original instructions 30.1 Preparing the CHARGER 1. Take the mains adapter [E.1] and the mains cable [E.4]. 2. Plug the appliance plug [E.6] of the mains cable into the socket on the mains adapter [E.7]. 30.2 Connecting the CHARGER to the BATTERY WARNING Risk of electric shock! If the mains connection is incorrect, you and others may be exposed...
Original instructions | English The charging process starts automatically once the charger has been connected to the mains. During the charging process, the LED indicator [E.8] on the mains adapter lights up red and signals that the BATTERY is being charged. When the colour of the LED indicator changes to green, this signals that the BATTERY is fully charged.
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