STANDARD WARRANTY
SubC Control Ltd hereinafter referred to as SCL
SCL warrants that at the time of shipment all products shall be free from defects in
material and workmanship and suitable for the purpose specified in the product
literature. The unit/system warranty commences immediately from the date of
customer acceptance and runs for a period of 365 days. Customer acceptance will
always be deemed to have occurred within 72 hours of delivery.
Note: Any customer acceptance testing (if applicable) must be performed at either
SCL premises or at one of their approved distributors unless mutually agreed in
writing prior to dispatch.
Conditions: These include, but are not limited to, the following:
1. The warranty is only deemed to be valid if the equipment was sold through SCL or
one of its approved distributors.
2. The equipment must have been installed and commissioned in strict accordance
with approved technical standards and specifications and for the purpose that the
system was designed.
3. The warranty is not transferable, except or as applies to Purchaser first then to
client.
4. SCL must be notified immediately (in writing) of any suspected defect and if
advised by SCL, the equipment subject to the defect shall be returned by the
customer to SCL. The customer is responsible for all costs associated with shipping
the unit to SCL.
5. The warranty does not cover the transportation of personnel or equipment and
per diem allowances relating to any repair or replacement.
6. The warranty does not apply to defects that have been caused by failure to follow
the recommended installation or maintenance procedures or defects resulting from
normal wear & tear, incorrect operation, fire, water ingress, lightning damage or
fluctuations in vehicles supply voltages, or from any other circumstances that may
arise after delivery that is out of the control of SCL. (Note: The warranty does not apply
in the event where a defect has been caused by isolation incompatibilities.)
7. The warranty does not cover any direct, indirect, punitive, special consequential
damages or any damages whatsoever arising out of or connected with misuse of this
product.
8. The warranty shall become invalid if the customer attempts to repair or modify the
equipment without appropriate written authority being first received from SCL.
9. SCL retains the sole right to accept or reject any warranty claim.
10. Each product is carefully examined and checked before it is shipped. It should
therefore be visually and operationally checked as soon as it is received. If it is
damaged in anyway, a claim should be filed with the courier and SCL notified of the
damage.
11. Note: SCL reserves the right to change specifications at any time without notice
and without any obligation to incorporate new features in instruments previously sold.
12. Note: If the instrument is not covered by warranty, or if it is determined that the
fault is caused by misuse, repair costs will be billed to the customer and an estimate of
the repair costs will be submitted for customer approval before the commencement
of repairs.
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