Table of Contents
Advertisement
6.7 TECHNICAL AND SALES ASSISTANCE
If you are experiencing any technical problems or require any assistance with the
proper operation or application of your instrument, please call, mail, fax, or e-mail
our technical support team:
Chauvin Arnoux
15 Faraday Drive
Dover, NH 03820 USA
Phone: (800) 343-1391 (Ext. 351)
Fax:
E-mail:
www.aemc.com
6.8 LIMITED WARRANTY
The Models 4620 and 4630 are warrantied to the owner for a period of two years
from the date of original purchase against defects in manufacture. This limited
warranty is given by AEMC
purchased. This warranty is void if the unit has been tampered with, abused, or if
the defect is related to service not performed by AEMC
Full warranty coverage and product registration is available on our website
at www.aemc.com/warranty.html.
Please print the online Warranty Coverage Information for your records.
What AEMC
Instruments will do:
®
If a malfunction occurs within the warranty period, you may return the instrument
to us for repair, provided we have your warranty registration information on file or
a proof of purchase. AEMC
at our discretion.
6.9 WARRANTY REPAIRS
What you must do to return an Instrument for Warranty Repair:
First, request a Customer Service Authorization Number (CSA#) by phone or by
fax from our Service Department (see address below), then return the instrument
along with the signed CSA Form. Please write the CSA# on the outside of the
shipping container. Return the instrument, postage or shipment pre-paid to:
Ship To: Chauvin Arnoux
15 Faraday Drive
Dover, NH 03820 USA
Phone: (800) 945-2362 (Ext. 360)
Fax:
E-mail:
Caution: To protect yourself against in-transit loss, we recommend you insure
your returned material.
NOTE: You must obtain a CSA# before returning any instrument.
Digital Ground Resistance Tester Models 4620 & 4630
, Inc. d.b.a. AEMC
®
(508) 698-2118
techsupport@aemc.com
Instruments, not by the distributor from whom it was
®
Instruments will repair or replace the faulty material
®
, Inc. d.b.a. AEMC
®
(603) 749-6434 (Ext. 360)
(603) 742-2346 or (603) 749-6309
repair@aemc.com
Instruments
®
Instruments.
®
Instruments
®
43
Advertisement
Table of Contents
