This Administrator’s Guide outlines the key features of the SoundStation IP 3000 - 3Com NBX conference phone and gives step-by-step instructions for installation and configuration. The SoundStation IP 3000 - 3Com NBX has been specifically designed to work with 3Com NBX Call Processors. It will not work with other VoIP protocols like H.323.
Pre-Installation Information Collect the following information before installing the SoundStation IP 3000 - 3Com NBX: Layer 2 Mode None DHCP Server Configuration If using the Sound Station IP 3000 - 3Com NBX in Layer 3 Mode using DHCP, ensure that the following DHCP options are configured on the DHCP server: Option Number Preparing For Installation...
Installation The SoundStation IP 3000 - 3Com NBX ships with the following items. SoundStation IP 3000 - 3Com NBX One Power Interface Module One 25 Foot Long RJ45 Keyed Cable One Power Brick Connect the SoundStation IP 3000 - 3Com NBX as follows: Place the SoundStation IP 3000 - 3Com NBX on a table in a noise free environment.
SoundStation IP 3000 - 3Com NBX configuration is managed locally at the phone using the LCD display the keypad. The system offers two levels of configuration privileges: User Accessible Configuration Options Users have limited access to the phone’s configuration. Specifically, users only have access to the speed dial, contrast and ringer settings.
Local Configuration Program Speed Dials To enter the Administration Configuration menu: Press the Menu hardkey Select Local Functions Select Admin Setup Enter the password Use the scroll and Select keys to navigate through the menu. The Menu key moves up a level and, the Exit key closes the menu.
Summary of Configuration Data Parameter User Controlled Controlled DHCP IP Address IP Mask Router1 Domain NCP Mac DHCP NCP IP User Defined NCP IP TFTP Server Use Alternate TFTP Alternate TFTP Server Ethernet Port Configuration Language LCD Contrast Ringer Volume Administrator PW MAC Address NCP MAC Address...
NBX Call Processor. Firmware updates will be provided from time to time. Polycom recommends that the firmware be updated as soon as possible when new versions are released. These updates can be loaded onto the SoundPoint IP 3000 –...
Managing the SoundStation IP 3000 - 3Com NBX On the NBX System Adding, removing or modifying a SoundStation IP 3000 – 3Com NBX telephone to the NBX system, is done using the NBX NetSet utility. There are two methods for Adding new telephones to the system: The simplest and most common method is Auto Discovery.
Appendix: A Restarts The SoundStation IP 3000 - 3Com NBX will restart under the following conditions. After certain configuration changes (i.e. Changing DHCP/Static IP Mode or the Router IP address). Special Features SoundStation IP 3000 - 3Com NBX recognizes several special key sequences that are not available through the regular user interfaces to allow special features to be invoked.
When the SoundStation IP 3000 - 3Com NBX is powered up, it will follow the Start-Up Sequence illustrated in the associated diagram. Appendix B: Start Up Power On Load Software From FLASH NBX Found At Layer 2 DHCP Yes/No Get Params From DHCP NBX Found At Layer 3...
Appendix C: Troubleshooting Below are some suggestions for troubleshooting the phone. LCD/LED Not On Make sure the SoundStation IP 3000 - 3Com NBX is plugged in properly and power is applied. ‘Obtaining IP’ Address Message Never Goes Away SoundStation IP 3000 - 3Com NBX is set up for DHCP and is unable to contact the DHCP server.
This section summarizes the messages that are displayed on the SoundStation IP 3000 - 3Com NBX. Message Polycom, Inc. Copyright 2001 Initialization in Progress Waiting for NCP Obtaining IP Address (Press Menu to Re-configure) Starting Application. Please Wait … Updating …(%) done DO NOT POWER OFF Updating …100% done...
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